An auditory exploration of the art of the album in which Jonathon talks with guests/friends about a wide variety of albums, trying to find meaning and themes within.
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Every week, DEI Advisors brings you practical advice and insightful perspectives from hospitality industry leaders or other accomplished professionals with the goal to inspire future leaders and improve their career trajectories. Each interview highlights an advisor who shares inflection points of his/her career journey and lessons learned from overcoming challenges and taking risks. The interviews are full of useful tips on finding mentors and advocates, networking, continuous learning, ove ...
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Jonathon S. Zink, Chief Operating Officer, The BHN Group interviewed by Rachel Humphrey
30:17
30:17
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Jonathon shares what he's learned from living all over the world. He talks about how several company mottos have, in ways, evolved into his own personal mantra. Jonathon also discusses how running is an important part of his business travel experience, he relies on his network to keep growing and learning, he perceives taking risks and tackling cha…
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1
Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts, interviewed by Lan Elliott
35:04
35:04
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35:04
Heather shares how her love for solving big, complex problems has led her to spearhead transformative initiatives within IHG, and she describes how she navigates cross-functional, multi-year challenges. She explains why having champions is critical the more senior you become, why public speaking is important, and how she crafts presentations that a…
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Jolyon Bulley, CEO, Americas & Group Transformation Lead, Luxury & Lifestyle, IHG Hotels & Resorts
32:59
32:59
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32:59
Jolyon Bulley shares the ways in which working internationally has shaped his career and the role one particular mentor/champion had on his path. He discusses why it's important to not underestimate yourself, have courage, and develop others around you. Jolyon talks about his evolution in thinking about work life balance, why and how he has develop…
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Sima Patel, CEO, Ridgemont Hospitality interviewed by Rachel Humphrey
28:18
28:18
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28:18
Sima shares how the hospitality industry chose her, how her board service has propelled her career, and the biggest leadership lessons she's learned along the way. She talks about how she unwinds and how she overcomes self doubt through leaning in on her own experiences. She discusses how she has learned the most through "doing" but has also develo…
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Aik Hong Tan, Chief Investment Officer, Hotel Equities & Founding Principal, Greenwood Hospitality Group, interviewed by Lan Elliott
32:16
32:16
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32:16
Aik Hong shares the key leadership skill he identified early on and the significant learnings he gleaned navigating downturns. Following a successful career in Asia, he describes how he established himself in the U.S., then launched a new company. He describes 3 keys to building high performing teams and the Churchill quote he keeps in mind when in…
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Delphine Millot_ SVP for Advocacy and Sustainability_ GBTA interviewed by D Dowling
34:07
34:07
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34:07
Delphine Millot, SVP of GBTA, she shares her thoughts on how to effectively power and advance your career. Delphine discusses her commitment to continuous learning and growth, her proactive approach to taking on diverse assignments, and her investment in education as an adult learner.By David Kong
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Brian Quinn, Chief Development Officer, Sonesta International Hotels Interviewed by Rachel Humphrey
36:47
36:47
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36:47
Brian discusses why resiliency and learning to work through ambiguity are two critical leadership traits. He shares his strategies for managing business travel, balancing life, and adapting to new roles. He talks about engaging with mentors, public speaking, building networks, being active in industry associations, and what advice he'd give his you…
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Evan Frazier, President & CEO, The Advanced Leadership Institute (TALI), interviewed by Lan Elliott
33:56
33:56
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33:56
Evan describes his path to leadership and how seeking broader experiences led him to found his nonprofit, TALI, which is focused on cultivating black executive leadership. He shares why those aspiring to leadership roles need to develop their financial skills, how to distinguish oneself today, and the Frazier Formula for Success.…
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Antonia Sisti_ President & Executive Producer_ GO Productions
28:56
28:56
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28:56
Antonia Sisti, the founder, owner, and president of Go Productions, shares her journey of building her company and offers valuable advice to aspiring entrepreneurs. In our conversation, she emphasizes the importance of taking risks and details her approach to overcoming challenges, drawing strength and resilience to prevail over setbacks. Antonia p…
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Donna Quadri-Felitti, Associate Professor, Pennsylvania State University, School of Hospitality Management, interviewed by Dorothy Dowling
36:22
36:22
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36:22
Donna shares her journey in education and hospitality, driven by her passion for empowering others and her extensive experience in foodservice, hospitality sales and marketing, tourism consulting, and hotel asset management.By David Kong
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Lynn Mohrfeld, President & CEO, California Hotel & Lodging Association interviewed by Rachel Humphrey
30:48
30:48
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30:48
Lynn shares why knowing his audience is an important part of his public speaking preparation. He discusses his leadership style, how it's evolved, and which leadership skills he's focused on developing over time. Lynn also talks about wellness, getting involved with associations, and what he'd tell his younger self.…
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Rachel Vandenberg, Founder, The Travel Leader interviewed by Lan Elliott
34:15
34:15
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34:15
Rachel shares how aligning on purpose creates the glue within a group, and why she would advise her younger self to seek out (early on) the support she needed to achieve her goals. She also explains why developing public speaking skills are key to those looking to advancing their careers, and the practices she utilizes as a skilled presenter.…
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Gissell Moronta, Senior VP, Sales & Marketing, Atrium Hospitality interviewed by Dorothy Dowling
37:00
37:00
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37:00
Join Dorothy Dowling as Gissell shares her inspiring journey to America, honing her leadership skills to become an amazing executive. Gissell's self-made path, balancing work, part-time school, and parenting, inspires us all. Don't miss her incredible story!By David Kong
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Kimberly Twiggs, Associate VP of Market Development, DIRECTV, interviewed by Dorothy Dowling
39:40
39:40
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39:40
Join me on a transformative journey with Kimberly Twiggs, as we delve into her destination career at DIRECTV. Kim's story reveals how her executive journey has been rooted in her unwavering commitment to excellence. Through her narrative, we witness the pivotal role of mentorship and advocacy from leaders in propelling her career forward.…
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Alicia Evanko-Lewis, EVP Events, Northstar Travel Group Interviewed by Rachel Humphrey
29:48
29:48
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29:48
Alicia shares how the hard work her parents instilled in her has impacted her including leading to an unexpected career in the events industry. She talks about the new skills she's developed as her career has progressed and why the leadership traits of authenticity and kindness are common among those leaders she admires most. Alicia also discusses …
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Caroline Strachan, CEO, Festive Road interviewed by Dorothy Dowling
36:09
36:09
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36:09
Caroline shares how her roles as a buyer, travel manager, and supplier have propelled her to become the CEO of Festive Road. Her primary motivation has always been to do her best work and to embrace possibilities and to become a skilled communicator.By David Kong
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Michele Allen, Chief Financial Officer, Wyndham Hotels & Resorts Interviewed by Rachel Humphrey
25:55
25:55
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25:55
Michele shares why it's so important to have a positive voice in your head as you tackle challenges and self-doubt. She discusses how her leadership has evolved over time and the role communication has played in that process. Michele talks about the intentionality of setting non-negotiables for your self-care and family priorities and the need to b…
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John Fareed, Global Chairman, Horwath HTL, Interviewed by David Kong
32:05
32:05
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32:05
John offers highlights of his newly released book on personal branding and shares his personal mantra. He reflects on the most profound lessons from his professional journey, emphasizing the importance of mentorship and how to cultivate effective mentor relationships. John articulates the importance of embracing risk and provides advice on coalesci…
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Jay Shah, Senior Advisor, Hersha Hotels & Resorts, interviewed by Lan Elliott
35:38
35:38
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35:38
Jay describes the important distinction between managing and leading, and he shares his approach to taking risks. He also explains why the easiest approach to networking is thinking of it as developing friendships, and why hospitality is a great connector. He shares a quote that helps overcome self-doubt, and why slowing down for big decisions can …
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Fran Brasseux, CEO, ICHRIE interviewed by Dorothy Dowling
34:42
34:42
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34:42
Fran's career journey, emphasizing the importance of patience, perseverance, and personal empowerment. Fran shares her experiences transitioning from the hotel industry to association management and academia, highlighting the complexities and rewards of working within associations to make impactful changes.…
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Jacqueline Gifford, Editor-in-Chief, Travel & Leisure Interviewed by Rachel Humphrey
29:19
29:19
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29:19
Jacqui discusses her love of books, how living and traveling internationally have impacted her leadership, and how she manages her heavy travel schedule. She shares her strategies for effective public speaking and which skill she thinks is important in any industry but also as a life skill. Jacqui also talks about the efforts behind increasing dive…
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Chirag Shah, Executive Vice President, Federal and Political Affairs & Counsel, AHLA Interviewed by Rachel Humphrey
32:30
32:30
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32:30
Chirag discusses how he builds important relationships especially when election cycles change frequently those who hold leadership positions. He talks about lifelong leadership lessons he learned as both a high school attendee and an annual counselor at Boys State and other lessons from his professors and mentors. He also shares his advice on work …
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Brian Leon, CEO of Choice Hotels Canada interviewed by Dorothy Dowling
35:26
35:26
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35:26
Brian, a seasoned franchise business leader, has steered Choice Canada's franchise support and business development. Drawing on his family’s legacy in Canadian franchising, Brian's strategic decisions, have positioned him as an adept leader, dedicated to fostering the success of franchisees.By David Kong
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Azim Saju, CEO, ARK Holdings Group, Interviewed by Rachel Humphrey
30:06
30:06
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30:06
Azim discusses his path from employment lawyer to hotelier, the importance for him of his involvement with associations, and why he prefers to build his relationships over dinner. He shares why he'd tell his younger self to have fun, surround yourself with good people, and invest in yourself. Azim also shares why he takes risks and how his risks on…
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Dawn Gallagher, Chief Commercial Officer, Crescent Hotels & Resorts interviewed by Dorothy Dowling
36:35
36:35
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36:35
Dawn shares her career journey from front desk associate to Chief Commercial Officer at Crescent Hotels and Resorts. She reveals strategic career decisions, driven by a growth mindset, hard work and dedication to excellence.By David Kong
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David Kong, Closing Keynote of HSMAI Intercollegiate Global Conference
36:45
36:45
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36:45
David uses his career journey to explain the three phases of leadership, progressing from an individual contributor to a team leader and ultimately evolving into a change-making visionary. He passionately discusses the inspiration behind establishing DEI Advisors and articulates his goals for the future. Additionally, David candidly reflects on one…
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Lindsey Ueberroth, President & CEO, Preferred Hotels & Resorts, interviewed by David Kong
27:28
27:28
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27:28
Lindsey delves into the pivotal moments of her transformative journey at Preferred Hotels & Resorts, highlighting key lessons she's gleaned. She discusses the importance of integrating diverse perspectives, reflects on invaluable advice she's received, and outlines the qualities she prioritizes when interviewing executive candidates. Additionally, …
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Michelle Jensen Session, Co-Founder, Aquarius Hospitality Solutions, Interviewed by David Kong
37:07
37:07
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37:07
Michelle shares her career journey and the personal mantra that guides her. We discuss her general approach to challenges, taking risks, as well as imposter syndrome. She offers networking and communication tips. Finally, she shares her thoughts on personal empowerment.By David Kong
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Miraj Patel, President, Wayside Investment Group, Interviewed by David Kong
27:41
27:41
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27:41
Incoming AAHOA chairman Miraj Patel shares his career journey, his key learnings, and secrets to his success. We discuss his personal mantra and the best advice he received from his parents. He offers thoughts on effective communication, networking, and risk-taking. We also discuss leadership qualities that he admires the most.…
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Julie Arrowsmith, President & CEO, G6 Hospitality, interviewed by Rachel Humphrey
29:20
29:20
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29:20
Julie discusses her style of leadership, the biggest lesson she's learned over the past year, and how it will impact her moving forward. She shares her approach to public speaking, how she overcomes self doubts, and how staying fresh and learning the whole business helped her grow during her first 29 years at G6, eventually resulting in her current…
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Joel Eisemann, Senior Advisor, Noble Investment Group, interviewed by Lan Elliott
42:30
42:30
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42:30
A highly-respected senior leader, Joel has mentored many of the industry’s top leaders. In this interview, Joel shares what he learned from three pivotal roles in his career as well as how he maximized opportunities to learn from industry icons early on. Joel shares how he approaches challenges, the importance of maintaining relationships, and the …
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Heena Patel, SVP of Rental Operations, Digital Marketing & Commerce, Travel & Leisure Interviewed by David Kong
32:40
32:40
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32:40
Heena shares her career journey and the advice she has received from her mentors and advocates. We discuss her approach to challenges, how she built her extensive network, and the “Imposter Syndrome”. She offers advice on improving communication skills, taking risks, and personal empowerment. She also shares her thoughts on the most important leade…
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Kristie Goshow, Chief Commercial Officer, KSL Resorts interviewed by Dorothy Dowling
38:37
38:37
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38:37
Embark on an inspiring journey with Kristie Goshow, Chief Commercial Officer at KSL Resorts, as she shares anecdotes of those who believed in her, supported her, and fueled her passion for the industry. Kristie's personal story, filled with mentors and opportunities, resonates deeply, offering insights for both personal and professional growth.…
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Traci Mercer, SVP & Head of Accommodations, Priceline interviewed by Dorothy Dowling
31:10
31:10
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31:10
Traci shares her remarkable life and career journey, highlighting her transformative approach to tackling challenges with a positive mindset. Traci offers profound insights. Venturing into growth roles and relocating to Asia, she embraced diverse perspectives, enriching her cultural awareness. Traci advocates for discarding the notion of a rigid wo…
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Eva Wassermann, Senior Managing Director, GEM Realty Capital, interviewed by Lan Elliott
33:20
33:20
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33:20
Eva discusses how her mentors propelled her career forward, and she shares the source of her motivation. She describes how she develops her network and overcomes self-doubt as well as how she navigates the tightrope of being strong and kind at the same time. Eva also discusses what people can do to distinguish themselves, and how combining hard wor…
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Steve Allmen, EVP Strategy and Partnerships, CAA National interviewed by Dorothy Dowling
37:53
37:53
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37:53
Embark on a captivating career journey with this Steve Allmen, as he grew his career from early startup involvement in data provision and loyalty coalitions to becoming a seasoned loyalty expert and consultant. Steve shares his invaluable lessons from adversity and how his consulting practice positioned him for his executive role of strategic advis…
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Greg Aden, Owner & Founder, Aden Leadership Interviewed by Rachel Humphrey
32:12
32:12
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32:12
Greg discusses the evolution of his leadership, including the many skills he needed to develop to become a servant leader. He shares how important communication is and why to be able to advocate successfully it takes two parties - the one communicating the message and the one available to truly hear it. Greg talks about self care and how parenting …
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Flo Lugli, Founder & Principal, Navesink Advisory Group interviewed by Dorothy Dowling
30:21
30:21
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30:21
Join Flo Lugli as she discusses her career journey, starting as a line employee at People Express Airlines and rising to the Presidency of Wizcom, eventually becoming EVP of Gallileo and Travelport. Explore her remarkable career in distribution and technology, where she served as a trailblazing role model for women in the field. Flo also reflects o…
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Amanda Voss VP of Sales Bellagio interviewed by Dorothy Dowling
42:26
42:26
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42:26
Join Amanda Voss on a 20+ year journey with MGM Resorts, from a reservation agent to VP of the iconic Bellagio Hotel Sales Team. Learn how MGM supports career growth. Discover her transformation from individual contributor to team leader, managing high-pressure situations, and empowering her team for success.…
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Matt Fry, Former Senior VP, Development, Asia Pacific, Hilton, interviewed by Lan Elliott
38:46
38:46
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38:46
Matt shares how advocating for himself eventually led to his role as Starwood’s SVP, Global Development and what he learned about leading diverse teams when he moved to Asia. He describes how to find mentors and how a mentor inspired him when he began leading teams. Matt explains how he develops lasting relationships despite being an introvert, and…
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Mike Leven Interviewed by David Kong and Rachel Humphrey
31:14
31:14
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31:14
Industry icon Mike Leven shares some of the challenges he faced in his illustrious career and how he overcame them. We talk about the important lessons he learned from his father and his bosses. He reveals his secret to building a successful franchise business. We discuss his mantra and his advice to students. He offers his advice on building a gre…
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Steve Palmer, Founder, The Indigo Road Hospitality Group Interviewed by Rachel Humphrey
29:54
29:54
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29:54
Steve shares how communication and trust are the cornerstones to creating a corporate culture where people come first and can advocate for themselves. He discusses the importance of self-care and wellness and why he advocates for mental health and co-founded Ben's Friends. He talks about why passion and grit can take you far and how you tackle obst…
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Stuart Greif, Executive VP, Forbes Travel Guide interviewed by David Kong
38:14
38:14
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38:14
Stuart shares the pivotal moments that altered his career trajectory. He offers his ideas on improving diversity, equity and inclusion as well as allyship. We discuss his role as a strategic adviser and the best advice he has given and received. Stuart offers tips on improving one’s persuasion skills and building a culture of innovation and continu…
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Winnie Ho, VP Digital and Technology Solutions, MGM in Macau, interviewed by David Kong
31:04
31:04
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31:04
Winnie shares her story of rising in a field traditionally dominated by men. We discuss formal and informal mentorship, her focus on staff development, and how she overcame the “Imposter Syndrome”. She offers her thoughts on taking risks and advice to her younger self and self-empowerment.By David Kong
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Lori Kiel, Chief Commercial Officer, Kessler Collection interviewed by Dorothy Dowling
35:15
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35:15
Lori Kiel, a self-made leader in hospitality, embodies intentionality and accountability on her path to success. Her journey, marked by self-ownership and determination, has led her to excel as a commercial leader. Lori's commitment to learning and maintaining a growth mindset continues to fuel her growth while she passionately gives back to the in…
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Karim Abouelnaga, Founder & CEO, PRACTICE Benefit Corp., interviewed by Lan Elliott
41:58
41:58
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41:58
Karim shares his unique journey and the mindsets that set him apart. He discusses how self-reflection and introspection helped him turn around his business at a critical point. Karim discusses the backstory of his 2017 TED Talk, one of the 9 Most Inspiring TED Talks that year, and how he embraces imposter syndrome. He also explains how to find your…
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Ross Bierkan, Founder & Principal, Wellfleet Equity, interviewed by Lan Elliott
30:36
30:36
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30:36
Ross describes his journey to CEO of RLJ Lodging Trust and beyond. He discusses how he helped found and build a number of key hospitality companies, and how RLJ built and continues to maintain a diverse team. A voracious reader, Ross shares his favorite resources for continuing to grow his business knowledge, and what it takes to be successful in b…
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Bart Berkey, TEDx Motivational Speaker, interviewed by David Kong
36:37
36:37
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36:37
Bart shares highlights of his career journey transitioning from Global Executive at Ritz Carlton to starting his firm. We discuss his TEDx experience and how his show became the “top 15% Most Shared Podcasts in the world”. He shares the best advice he heard on his show and how he connects with the audience in public speaking. He offers advice on co…
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Greg Juceam, President & CEO, Extended Stay America interviewed by David Kong
32:31
32:31
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32:31
Greg shares the pivotal moments of his career trajectory and the key factors that contributed to his success. We discuss diversity and inclusion, and the best advice he received from his mentors. Greg offers advice on taking risks, rebounding from setbacks, and overcoming challenges. He sheds light on the lessons he learned, and his advice to his y…
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Mario Hardy, Managing Director, MAP2 Ventures, interviewed by David Kong
32:01
32:01
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32:01
Dr. Hardy shares his impressive career journey and highlights some factors contributing to his success. We delve into his approach to challenges and lessons learned from his failures. We discuss the importance of risk-taking and the important leadership traits in today’s highly competitive environment. He offers advice on work-life harmony, network…
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