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From traditional to Holistic Enterprise More: theholisticenterprise.com theholisticenterprise.lt
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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recogniz ...
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Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety ...
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SPaMCAST explores the varied world of software process improvement and measurement. The cast covers topics that deal with the challenges found in information technology organizations as they grow and evolve.
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Lean Leadership for Ops Managers is a podcast for leaders in Ops Management who’ve had some targeted success with Lean, but haven’t yet built the everybody-everywhere-everyday improvement culture they crave. In each episode, former Fortune 100 Ops Executive and Lean Enthusiast Jamie V. Parker will teach you how to engage your team, develop a Lean culture, and still get your day job done.
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I am #AgileNiro, an agilist, Personal Branding Coach and Keynote Speaker from the beautiful country Sri Lanka! My primary goal is to help you develop the most critical competencies and enhance your value proposition on: ✅ OKRs ✅ Agile and Lean Mindset ✅ Personal Branding ✅ Self Mastery On your way, during your break, listen to me, learn and be inspired to change yourself first and then the world! May the force be with you!
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Change management doesn't have to be boring. That Change Show is a weekly-ish, live and unfiltered podcast that dives deep into the messy world of change and transformation. Join Lean Change found and two-time Amazon best selling author, Jason Little as he destroys the status quo while exploring topics like AI's role in change, lean and agile change management techniques, and commentary on the world of change management. If you're an agile coach or change manager craving radical insights, th ...
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Mark Graban reads and expands upon selected posts from LeanBlog.org. Topics include Lean principles and leadership in healthcare, manufacturing, business, and the world around us. Learn more at http://www.leanblog.org/audio Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support
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Join our ALI Podcast to listen to talks and stories from our community and meetups.
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Bob Galen and Josh Anderson use their decades of coaching experience to power your organization's need for agility and scale. If our 200+ episodes don't have what you need, ask us a question and we'll help you out! This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy
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The official UX Institute Podcast is hosted by UX Institute CEO and Founder Mark Swaine, (www.uxinstitute.com). The UXI podcast will be sharing insights and thought leadership on key areas of User Experience, Customer Experience, Building Product and the Users. Learn how to jump into UX, advance your career and develop UX / Product leadership skills.
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Welcome to 'Mastering Agility,' the podcast where we explore the dynamic world of agility in business, technology, and personal development. In an ever-evolving landscape, agility is not just a buzzword; it's a mindset, a strategy, and a way of life. Join us as we dive deep into the principles of agile methodologies, uncovering the secrets of Scrum, Kanban, Lean, and beyond. But we don't stop there. We'll also investigate how businesses can adapt and thrive in today's fast-paced world, shari ...
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The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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Manufacturing Mavericks aren’t afraid to shake things up and stand out from the crowd. They are embracing the best tools and technology to showcase world-class American manufacturing and grow their business. Join Greg McHale, founder of Datanomix, as he sits down with these exceptional people to hear their stories and explore the important lessons they learned along the way. Listeners can gain valuable insights they can use in their own facilities to improve their bottom line.
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Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.
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Hello and thank-you for visiting My Lean Business Coach. At MLBC we believe every business can reap the benefits of lean business systems. Our passion is in seeing our partners grow and succeed through the application of simple lean tools. Lean doesn't need an army of technicians or engineers to be successful; all you need is a passionate and committed team and the right approach. We will show you how!
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PMI’s podcast, Uncommon Sense – Tools to Improve your Work Forever, gives you the opportunity to listen to our expert Consultants talk about a wide variety of tools so that you can refresh your memory and gather inspiration for which tools might help you solve your latest improvement challenge or problem. Each podcast is a rapid 10 – 15 minute download of what the tool is, when you would use it, and tips for effective application to enable you to decide quickly whether this tool is the one y ...
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A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.
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Podcast by Sonya Musgrave
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Welcome to the Agile Atelier podcast, where professionals across industries discuss all things Lean and Agile.
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Welcome to "Construction Trailblazers: Paving The Way to Excellence," where we chat with the sharpest minds in construction. Hosted by industry insiders, this podcast is your go-to for a behind-the-scenes look at how top construction leaders are innovating and streamlining their operations. From operational tips to leadership insights, our engaging and conversational episodes are packed with stories and strategies that matter. Join us as we uncover real-life challenges and triumphs in the co ...
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The Talking Code podcast contains short expert interviews that help you decode what developers are saying. We help non-technical founders, designers, project managers, or anyone who needs a 30,000 foot view of how to run a successful software company.
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Brion Hurley from Business Performance Improvement shares his takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We'll try to keep them under 10 minutes each. Have a question? Use the anchor app to leave us a voice message, and we might pick your question for our next episode!
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The Agile Wire with Jeff Bubolz and Chad Beier is focused on long-form conversations about the struggles associated with increasing agility of teams, products, and organizations around the world. As change agents, advisors, coaches, and trainers the hosts are focused on helping listeners get agile and stay agile.
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Lean On Agile (& Elevate Change) Show is a Webinar + Podcast about Agile & Beyond. We share stories of success, learning, and conversations with thought leaders. The topics include but not limited to Agile Software Development, Agile Methodologies, Transformation, and related topics.
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New Name. New Look. Same expert-led solutions you’ve trusted for almost 30 years. Training, auditing, implementation & project management for the manufacturing industry.
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1
E6S-Methods Lean Six Sigma Performance Podcast with Aaron Spearin & Jacob Kurian
E6S Industries, LLC
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A roomful of engaged agilists sharing espresso shots of agile / lean wisdom
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A show about Agile leadership as seen through the eyes of experienced practitioners. The hosts, Ron Eringa and Laurens Bonnema, interview Agile leaders to highlight their unique take on Agile leadership.
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Get the full story on what makes a great product, with 1-1 conversations from leading Product, Marketing, Sales, Engineering and Leadership professionals. Hosted by Adam Wakeling, Product Manager.
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Deliver It is a podcast for agile Product Owners. Hosted by Cory Bryan and guests bring their experience and ideas on how to improve the role and techniques they use to deliver value within an agile framework. The show brings together relevant news, discussion, around a central topic and your feedback in a fun and supportive way.
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A late diagnosis turned her world upside down. Now Katy Weber interviews other women who discovered they have ADHD in adulthood and are finally feeling like they understand who they are and how to best lean into their strengths, both professionally and personally.
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Started in 2006, the ”Lean Blog Interviews” podcast, hosted by Mark Graban, brings you conversations with leading experts, authors, and thought leaders in lean manufacturing and management. As a Lean practitioner, consultant, and author, Mark Graban offers deep insights, real-world experiences, and practical tips for implementing and enhancing Lean practices across various industries. The Podcast Experience Mark Graban engages his guests in a conversational format, covering a wide array of t ...
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Welcome to the Redeeming Roots Podcast, hosted by Megan Barrett. In each episode, I share gold nuggets that I’ve learned in my training in transformational coaching, NLP, and human design as well as insights from my personal journey, and interviews with other women who have been through their own deep transformational journey. So whether you want to grow your business, become a more patient mom, or just heal your past wounds and live into the real you, I’m here to guide you towards a life th ...
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Quality Management in the 21st Century
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In this podcast Kevin & Jason explore the world of Lean Scheduling. Join us as we bring respect back to workers, stability to projects, and flow to construction scheduling.
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Raising the bar on top-shelf hockey content with Jessi Pierce and Kirsten Krull. Covering all things hockey with a Minnesota lean.
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Entrepreneurship and business techniques and tips you won't learn in business school.
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Pulse, presented by Intuji, is your go-to podcast for insights into the ever-evolving business landscape. We dive deep into how modern businesses can harness strategy, data, commerce, and technology to enhance their brand and customer experience and scale effectively. From the finer points of user experience (UX) and user interface (UI) design to the nitty-gritty of web development, software engineering, and DevOps, we cover many topics. But we don't stop there. Our discussions extend to cut ...
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Mirko Kloppenburg from NewProcessLab.com shares all the learnings and insights of his journey to rethink processes so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes. Learn how to use the human-centric New Process approach - a symbiosis of New Work and Business Process Management - to push your business process or even the Management System of your organization to the next level and to inspire people for processes. Mir ...
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Lean Portland is a volunteer group based in Portland, Oregon that offers Lean and Six Sigma consulting to nonprofit organizations. We also host learning events, free workshops, interviews, happy hours and volunteer opportunities and mentoring for other practitioners.
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Escape the Strong Woman Trap takes a hard look at the cultural beliefs and political landscape that sets strong, driven, ambitious women up for a life spent constantly saving others from themselves, filling in gaps, and going it alone like a hybrid of Wonder Woman and Working Girl. Part social commentary, part empowerment anthem, Escape The Strong Woman Trap gets real about the double bind women put themselves in trying to prove their worth while playing a rigged game not their own making. T ...
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This series of tracks looks at how two quite different industries respond to problem solving. They show that methodology is similar regardless of the industry's focus or size. Material is taken from The Open University Course T889 Problem solving and improvement: quality and other approaches.
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Leading Medicine with Houston Methodist is for physicians and researchers. Each episode, our hosts are joined by experts to explore a topic, trend or innovation in healthcare. Quality Time with Dr. Shlomit Schaal focuses on quality and safety within healthcare systems. At Houston Methodist, our commitment is to develop and move the best, most innovative science and technology from the bench to the bedside through translational research, interdisciplinary programs and continued education. We ...
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Have you ever wished you had a wise meditation teacher on speed dial? Someone you could call after a long day. Someone you can lean on for advice. Someone to help you see things differently. Welcome to Dear Headspace, a Headspace original podcast where meditation teachers answer your questions. Episodes will be released every Tuesday starting November 1st. Listen on the Headspace App or wherever you get your podcasts.
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If working on software teams feels complicated, frustrating, and filled with politics - that's just because your eyes are open. Unfortunately, you do need to make a living! So how do you keep up with the demands of your tech job and still have a life outside of work? Hi I'm Jayme Edwards, and I've had a 26 year career in the software industry filled with thrilling victories - and maddening drama. With so many problems in our industry, the more money I made the more ridiculous people's expect ...
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The Product Fundamentals podcast is dedicated to giving software professionals of all levels the core knowledge they need to thrive in their jobs. Join us for season 1, in which we unpack the deeper history of why we build software in the way we do, from the Industrial Revolution through the Space Race and on to today. Whether your role is in product management, design, engineering, or another nearby field, there should be something interesting to learn about how we work in every episode.
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🔒 🔒 [Audiobook] Supervisors & Managers | Lean Six Sigma
1:26:08
1:26:08
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Subscriber-only episode Elevate your business processes to a new level of efficiency and customer satisfaction with our deep dive into Lean Six Sigma. Imagine transforming your organization by eliminating waste and reducing defects—our latest episode promises to equip you with the knowledge and tools to make it happen. Learn how the integration of …
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Norbert Majerus, Leading expert in Lean Product Development & Innovation, author, and Shingo Prize Winner shares how LEAN principles can be applied to creative R&D. Along the way we discuss Luxembourg (0:52), Goodyear Tire and Rubber Company (1:30), Elon Musk (16:30), Nummi Auto (20:05), “Get a Bigger Hammer” (23:15), the Shingo Prize (30:38), and …
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Cameron Colvin talks about his transition from being a pro athlete to an entrepreneur and philanthropist. After a successful career as a wide receiver for the SF 49ers, Cameron worked to conquer the business world with a diverse portfolio in real estate, finance, and the restaurant industry. He is also the founder of the "Never Stop" brand, and thr…
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🔒 🔒 [Audiobook] Supervisors & Managers | Knowledge Management
1:05:22
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Subscriber-only episode Is your organization leveraging knowledge to its fullest potential? This episode of our Knowledge Management Workshop promises to unlock the secrets behind transforming your company into a learning powerhouse. You'll journey through the pivotal role of knowledge in modern culture and business, learning how effective KM can p…
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🔒 🔒 [Audiobook] Supervisors & Managers | Developing New Managers
51:06
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Subscriber-only episode What if the key to unlocking your potential as a manager is realizing that leadership skills are learned, not innate? In this episode, we promise to take you on a transformative journey that showcases how organizations can cultivate effective new managers by providing the right opportunities for skill development and support…
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🔒 🔒 [Audiobook] Supervisors & Managers | Coaching and Mentoring
56:43
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Subscriber-only episode What if you could bridge the gap between coaching and mentoring to unlock unprecedented professional growth? Join us as we unpack the vital distinctions and unique contributions of each role in professional development. We'll walk you through the GROW model, a structured approach that helps managers build strong relationship…
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🔒 🔒 [Audiobook] Supervisors & Managers | Manager Management
41:02
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Subscriber-only episode Can management truly be both an art and a science? Join us as we unravel the complexities of grooming new managers for success, whether they’re rising stars from within or fresh faces from outside. You’ll learn from Angela's strategic approach to onboarding Jeffrey, discovering how setting clear, realistic goals and a shared…
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🔒 🔒 [Audiobook] Supervisors & Managers | Conducting Annual Employee Reviews
43:39
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Subscriber-only episode What if you could transform your workplace into a hub of productivity and positivity just by mastering the art of employee reviews and benchmarking? In this episode, we'll equip you with the knowledge and strategies necessary to conduct annual employee reviews that truly make a difference. From crafting thoughtful evaluation…
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🔒 🔒 [Audiobook] Supervisors & Managers | Leadership and Influence
50:52
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Subscriber-only episode Can anyone truly become a leader, or are some people just born with that innate ability? We challenge this age-old question by exploring the transformative potential of leadership that can emerge in the face of adversity or through dedicated self-exploration. By drawing lessons from towering figures such as Abraham Lincoln, …
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🔒 [Audiobook] Supervisors & Managers | Facilitation Skills
1:01:41
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Subscriber-only episode Master the art of group facilitation and revolutionize your approach to modern management. This episode promises to elevate your facilitation skills by uncovering the democratic and participatory essence of effective group management. We delve into scenarios where facilitation outshines traditional methods, enhancing group m…
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🔒 🔒[Audiobook] Supervisors & Managers | Budgets and Financial Reports
59:40
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Subscriber-only episode Is your business financially fit? Uncover the critical financial concepts and terminology every business leader should know in our latest episode. We simplify complex terms like ROI, EBIT, GAAP, and more, ensuring you have the foundational knowledge to navigate financial reports with confidence. Learn how key stakeholders, f…
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🔒 🔒 [Audiobook] Supervisors & Managers | Employee Motivation
1:05:38
1:05:38
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Subscriber-only episode Have you ever wondered how to keep employees not just satisfied but truly engaged and driven to succeed? We'll explore powerful psychological theories like Herzberg's Motivation-Hygiene Theory and Maslow's Hierarchy of Needs to uncover how satisfaction and dissatisfaction can independently influence motivation, and provide y…
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E108: The Lean Journey at Rockwell Collins with Clay Jones - Part 5
12:28
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This is part 5 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss the 5 lessons learned from the first 8 years of the Lean journey at Rockwell Collins (1998 to 2006). Senior Leadership alignment Man…
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Coaching for Continuous Improvement: Lean Leadership Lessons from Sports with Hugh Alley
1:01:19
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My guest for Episode #514 of the Lean Blog Interviews Podcast is Hugh Alley, an author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front-line leaders in core supervisory skills, and designing industrial facilities. An industrial engineer, he has run three manufacturing and dist…
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#111 Raging Against Fake Agile with Gillie & Marge
49:16
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In this episode, the Mastering Agility Podcast-team discusses various misunderstandings and misapplications of Agile practices, particularly how Agile is often reduced to a set of tools or deadlines rather than its core principles of flexibility and value-driven work. Key points include: Agile can be misused to push unfinished work or prioritize sp…
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How KaiNexus (Innovation Station) Helps You as a Leader
2:18
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Welcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leader…
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Michael Fauscette: Embracing Digital-First, AI in Business, and Continuous Improvement | Pulse by Intuji #12
57:55
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Description: In this episode of Pulse by Intuji, Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research, shares over 30 years of experience in tech, offering insights into how businesses can adopt a digital-first mindset, leverage AI, and why continuous improvement is vital in staying competitive today. Topics Covered: 00:00 - Introducti…
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A TRUE Software Consulting Project Horror Story
32:19
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Have you ever felt like your software project was doomed from the start, almost as if it were the plot of a bad movie? Well, if so, you're not alone. I've been through my share of nightmarish projects, but one in particular stands out. It involved shady characters, SWAT teams, and a project that was destined for disaster from the beginning. If you'…
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25 | Get Results Through the Power of Serious Leadership [with Kecia Kelly and Amy Chaumeton]
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Register now to take advantage of the Japan Study Trip early registration special. Ends September 30th! KBJAnderson.com/JapanTrip/ Do you and your leadership team feel burdened by solving all the problems that get in the way of achieving the results your organization needs? You’re not alone. This is the crux of the leadership challenge: transitioni…
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We’ve Stopped Punishing People for Mistakes. Now What?
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Read the blog post In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward understanding, systems thinking, and improvement. But once you've made that change, what's next? Do we need to replace punitive approaches with something better? If so, what? How do you e…
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11. Trailblazing Tactics: Flatter Org Structures
17:26
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In this episode, Samantha C. Prestidge discusses the importance of flatter organizational structures in the building industry. She compares vertical and horizontal org charts, explores the issues with excessive management layers, and provides actionable steps for companies to transition to more efficient, people-focused structures. Samantha also di…
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Your process data today is different from yesterday. But is an investigation worthy of your time? As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across y…
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It’s the end. The end of summer, and the end of Kirsten and Jessi’s preseason predictions as we close out Season 5 with a look at the Atlantic Division. As always, we’re greeted by new voice studios, brought to you by SotaStick, presented by Talk North, Royal Credit Union, Livea, Jim Beam and Grain Belt. This is season 5, episode 243.…
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Strategies for Healthy Relationship Disputes, with Rosie
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Rosie and Robin answer questions about letting go of wants and desires, but still having that fuel to go after your dreams, managing conflict in romantic relationships, and dealing with extreme PMS. Follow Robin here or at Well…Adjusting and follow Rosie here. To send us your question go to sayhi.chat/dearheadpace Try the Headspace app free for 30 …
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E107: The Lean Journey at Rockwell Collins with Clay Jones - Part 4
17:56
17:56
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This is part 4 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss how they expanded on the Core Process Optimization efforts to move to Lifecycle Value Stream Management. This allowed them to addres…
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Building a Culture of Agility by Addressing Sunk Costs
36:24
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Discover how to recognize and overcome the sunk cost fallacy in your organization. Learn actionable strategies for leaders to make smarter decisions, pivot effectively, and foster a culture of continuous improvement. Don't let past investments hold you back—empower your team to identify and address failures early! Stay Connected and Informed with O…
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Ella Fielding: Creativity, chainsaws, and redefining ‘adulting’
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Episode 190 with Ella Fielding. “My thoughts are like sneezes.” Ella is a distinguished sculptor based in Surrey and London, with over 15 years of expertise in chainsaw carving. She has created monumental installations at events like Glastonbury Festival, and she is one of the featured master-crafters on “The Woodland Workshop,” which airs on Disco…
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Cracking Groupthink In Prioritization, Scrum Master - Career or Avocation, Essays and Conversations with Keis Kostaqi, SPaMCAST 827
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In the SPaMCast 827, we will begin cracking groupthink in prioritization with a discussion of urgency vs. importance Evaluating the interplay between urgency and importance is a powerful work intake approach. Teams and project management offices regularly use an Eisenhower Matrix or variant to visualize the relationship between these two factors. T…
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In this podcast we cover: Where false information is coming from in the industry. Why you need a weekly work plan. How you can use all Last Planner® tools. If you like the Elevate Construction podcast, please subscribe for free and you’ll never miss an episode. And if you really like the Elevate Construction podcast, I’d appreciate you telling a fr…
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Expert Steps to Evaluate and Purchase a Small Business
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Royce Yudkoff, Professor of Management Practice at Harvard Business School, talks about his book the HBR Guide to Buying a Small Business. Royce provides a comprehensive plan and proven strategies to evaluate, purchase, and successfully run a small business. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a gue…
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Mastering Work Intake Open House Video Trailer
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Mastering Work Intake by and I hit the bookshelves earlier this year. We have also been running cohort-based workshops to help expose and solve this dirty little secret. Two of the questions we have gotten as we have promoted the workshops are: What is a cohort-based workshop? What value will I get if I join? Both are greater questions and we have …
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Terry Ziemniak, fractional cybersecurity executive (CISO), shares his knowledge of cyber threat modeling and business risk. Along the way we discuss – managing you Cybersecurity "hygiene" (17:35), the Nigerian Prince scam (23:00), outsourced cybercrime (24:30) and cybersecurity career paths (32:40). Checkout Terry’s operational base at TechCXO. Use…
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🔒 🔒 [Audiobook] Personal Development | Job Search Skills
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Subscriber-only episode What if you could land your dream job within a month? Join us on this transformative journey as we uncover the secrets to aligning your career goals with your values and aspirations. We'll guide you step-by-step on creating SMART goals—specific, measurable, achievable, relevant, and timed—so your job search has clear directi…
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🔒 🔒 [Audiobook] Managers & Supervisors | Developing New Managers
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Subscriber-only episode Unlock the secrets to building effective new managers within your organization! Imagine transforming employees like Serena into confident leaders through structured development tracks and ongoing support. This episode promises to arm you with the critical steps and strategies to ensure a smooth transition into management rol…
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A Monthly Bonus for Zero Injuries in the Factory — What Could Go Wrong?
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Read the blog post A friend of mine–with a long history of Lean and Toyota Production System knowledge practice–recently shared a troubling story about a relative who works at a manufacturing plant. I'll call this factory team member “Guy.” Call me cynical, if you must, but I totally believe this story, so I'm sharing it here. And my friend has zer…
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Nexie Award Dinner 2024 - Polytainers! Top Turnaround. Discussion with Marc Haberer
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In this video, Mark Graban, senior advisor at KaiNexus, chats with Marc Haberer, a process engineer at one of our customers, Polytainers.At KaiNexus, we believe our success is best reflected in the achievements of our customers. Each year at KaiNexicon, we honor some of our most outstanding customers through the Nexie Awards. This Annual Nexie Awar…
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Ron Kaufman: Customer Service Excellence, Culture Transformation, AI in CX | Pulse by Intuji #11
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Ron Kaufman: Customer Service Excellence, Culture Transformation, AI in CX | Pulse by Intuji #11 Description: Discover the secrets of customer service excellence and culture transformation with Ron Kaufman, CEO of Uplifting Service, in this episode of Pulse by Intuji. Learn how to elevate your organisation's service delivery and delight customers i…
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10. Navigating Leadership Transitions with Vincent Deorio
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In this episode Samantha C. Prestige chats with Vincent Deorio, CEO of Red Team Homes. They discuss Vincent's journey stepping into his role, the complexities of team transformation, market dynamics, and innovative strategies for preserving cash and diversifying revenue streams. With a strong emphasis on patience, leadership, and people-focused cul…
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055 - When Small Decisions Make BIG Things Happen (Summer Recap)
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Y'all - This summer was a BIG one. And it wasn't because I decided it would be a BIG one. In fact, the opposite happened. I decided to slow down and trust myself in small decisions, and what happened is incredibly surprising. Tune in to hear how I paused what didn't feel good, and leaned into what did feel good, and became a real estate investor in…
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The Power of Learning from Mistakes: Insights from ‘Lean Hospitals’ and ‘The Executive Guide to Healthcare Kaizen’
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Read the blog post I've been writing about learning from mistakes for a long time, including my previous books before my latest, The Mistakes That Make Us. This idea isn't new, but it's essential–especially in fields like healthcare, where the stakes are incredibly high. From Lean Hospitals: “Mistakes are a reality in healthcare, and while we striv…
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It’s on to the Eastern Conference as the Beauts continue with their preseason predictions. This week: the Metropolitan. Plus, Jessi Pierce and Kirsten Krull answer your questions in this week’s Qs with the Beauts. As always, we’re greeted by new voice studios, brought to you by SotaStick, presented by Talk North, Royal Credit Union, Livea, Jim Beam…
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Sam and Robin answer questions about setting boundaries with your kid’s friends, dealing with neurotic parents, and never feeling like you’re enough. Follow Robin here or at Well…Adjusting To send us your question go to sayhi.chat/dearheadpace Try the Headspace app free for 30 days here. Mental health coaching is now available in the Headspace app.…
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Setting the Challenge: Path for Improvement (Part 2)
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In this episode, John Dues and Andrew Stotz discuss the first part of John's path for improvement model - setting the challenge. Using an example from United Schools Network, John explains their aspirations for cutting chronic absenteeism rates. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz. And I'll be your host as we continue our jou…
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Reimagining Demotion: A Strategic Leadership Approach
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In this episode, Bob Galen and Josh Anderson tackle the often misunderstood topic of "demotion" within organizations. Rather than viewing it as a negative consequence, they challenge leaders to reframe it as a strategic move to better align talent with roles where individuals can thrive. They share personal experiences, including instances where Bo…
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Business Process Improvement Examples: 34 Actionable Ideas
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Read the blog post When leaders consider implementing a structured business process improvement methodology, one of the challenges they often face is explaining to employees what types of opportunities to consider. Usually, there are some apparent needs that people attack immediately. Still, once those are addressed, it can be challenging to recogn…
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#110 The Agile Product Operating Model with Simon Reindl & Martin Hinshelwood
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summary The conversation explores the challenges and misconceptions surrounding agile methodologies, particularly Scrum, and the need for a common understanding and language in the industry. The guests discuss the fatigue and disillusionment with agile and the constant influx of new buzzwords. They emphasize the importance of focusing on core princ…
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