show episodes
 
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix and anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
 
Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
 
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show series
 
Communicating the threat landscape to the SMB has always been a challenge and customers simply don’t believe, it can and will happen to them. Ryan talks with Curricula, Founder and CEO, Nick Santora about how they are using the power of story telling to penetrate and educate the single largest threat to organizations…the users themselves. For Natio…
 
William Hurley (or “whurley” as he prefers to be called) is a philanthropist, entrepreneur, and open-source advocate, whose work at Apple, IBM, and in the area of quantum computing is world-renowned. Picking up where we left off in part 1, SolarWinds Head Geek Leon Adato and whurley explore a range of topics – everything from the state of the tech …
 
William Hurley (or “whurley” as he prefers to be called) is a philanthropist, entrepreneur, and open-source advocate, who’s achieved what many geeks only dream of, including critically recognized work at Apple, IBM, and CERN. He’s started and sold businesses; invented, invested, published, advised, and mentored. Currently, he’s best known his thoug…
 
Cascade Technologies is a Managed IT Services provider based in Myrtle Beach, South Carolina! We service many clients along the Grand Strand, as well as clients in North Carolina, Florida, and Texas. We have found our niche in the Restaurant Industry, providing a wide variety of services to several staple restaurants in Myrtle Beach! Learning how t…
 
What did we learn at TechCon Unplugged 2021 and why in person events are important? Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, …
 
With the evaporation of perimeters are we effectively securing all the endpoints? Ryan catches up with Addigy, Founder and CEO, Jason Dettbarn about securing all the endpoints, including Apple devices. Implementing a cybersecurity culture with your clients and educating them on steps and implementations we all need to take in technology that contin…
 
Mailprotector® is a SaaS-based B2B email security, compliance, and encryption platform delivered exclusively through a network of global IT partners. Founded in 1999, Mailprotector’s complete email security platform includes anti-spam, anti-phishing, email continuity, email archiving and business-class hosted email solutions. Additionally, Mailprot…
 
The DBA role is complex. Pitfalls exist everywhere you turn, and it can be difficult to survive and thrive. On this episode of TechPod, we'll help accidental DBAs become a DBA survivors with career advice from SolarWinds Head Geeks Thomas LaRock and Kevin Kline as well as Denny Cherry, CEO and founder, Denny Cherry & Associates. This podcast is pro…
 
NinjaRMM is committed to building high-performance, scalable, secure, and easy-to-use IT management products that monitor, remediate, and enable MSPs and IT professionals to deliver business continuity and drive profitability. Our user experience was designed from the ground up to lower the costs of onboarding new users and maximize automation to d…
 
Compliance plays a part in cybersecurity, however isn’t in and of itself security, rather a tool to help you manage it. Ryan gets into the weeds with Mav Turner, Head of Product with N-able talking about the complex dynamics of cybersecurity. Framing out risk, breaking down your security stack and most importantly putting your stack into action…Mav…
 
Lesley Carhart is recognized as one of the leading voices in digital forensics and cybersecurity. But her career began – and is still firmly rooted – with her service in the Guard and Reserves. She devotes a significant amount of time to helping others make the transition into tech, both within the armed services and as part of their transition to …
 
The average MSP has $260,000 of dirty data. Gradient is helping them clean it out of their PSAs. Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging …
 
‘Hell Fire is in the forecast’ states Tyler Moffitt, Senior Threat Research Analyst with Webroot, however it is also avoidable. Ryan chats with Tyler about the importance of a solid security posture and taking the necessary steps to best secure yourself and your customers in todays ever evolving threat landscape. Tyler tells us to start by being aw…
 
Application Whitelisting is the gold standard when it comes to blocking ransomware, viruses, and other software-based threats. ThreatLocker® is a low management, fast to deploy Application Whitelisting and Ringfencing solution that puts your business in control over what software is running on your endpoints and servers. Learning how to run your I.…
 
Marketing and Business Development has always been a challenge with selling IT Services. You have the expertise with a great service offering, however struggle breaking through and effectively growing your business. Pete Busam, Founder & President of Equilibrium Consulting has an excellent chat with Ryan on the business of cybersecurity. Pete deliv…
 
The tech industry is booming, and there are many opportunities to transition from other career paths – or to change your path within tech. Join Head Geek™ Chrystal Taylor as she chats with tech professionals Ivan Bravo, Paul Guido, Jake Muszynski, and Marc Netterfield as they share their tech origin stories and discuss the challenges and benefits o…
 
Data is at the heart of every industry's transformation, and this is where Synology has a profoundly important role to play. At its very core, our mission is to manage and protect the world’s data. Synology uniquely enables every business to manage, secure, and protect their data wherever access is needed from flash to disk to multiple cloud archit…
 
With all the different tools and layers that comprise our security stacks, so many times the fundamentals are overlooked. Ryan catches up with Founder and CTO at Password Boss, Steve Wise, to discuss the importance of password hygiene and the adoption of a vault to effectively manage not just customer passwords but your own internal passwords. Stev…
 
The Brunsman Advisory Group opened its doors in Annapolis, MD during the spring of 2021 as a professional liability and cyber insurance niche to CPL Brokers Inc., which opened in 1995 and is now one of the largest independent brokerages for CPAs in the Mid-Atlantic, representing over 300 CPA and 125 other professional firms. With the rapidly changi…
 
With many IT Professionals starting to get alert fatigue from their security tools, Steve Sims, VP Security & CISO with Green Cloud Defense tells us ‘Alerts should be used as an opportunity to advance customer environments’. Ryan has a nuts and bolts conversation with Steve on the steps to building an effective cybersecurity culture. Where the IT S…
 
FireLogic is a Full Circle Technology Support firm based strategically out of Des Plaines, IL. Since 2010, Our company has had a nonstop focus on transparency, honesty, and a dedication to providing the best solutions available. We believe that quality IT support is about going above and beyond to ensure technology is improving lives through better…
 
The Team at Zorus, Sr. Software Engineer, Jake Homberg, VP Sales & Marketing, Chris Keith and Founder & CTO, Greg Gage catch up with Ryan to talk about a layered security approach and how endpoint protection is your first line of defense. A fortified perimeter buttresses our stack, however the importance of a defense in depth approach is critical.…
 
The Untangle Network Security Framework provides IT teams with the ability to ensure protection, monitoring and control for all devices, applications, and events, enforcing a consistent security posture across the entire digital attack surface—putting IT back in control of dispersed networks, hybrid cloud environments, and IoT and mobile devices. L…
 
While it may not be circled in red on many people’s calendars, SysAdmin Day holds a special place in the hearts of many IT professionals. Certainly, because everyone likes to be appreciated for what they do, but more so because SysAdmin day is a chance for tech practitioners not only to recognize and celebrate, but to also shine a light on the work…
 
Augmentt’s founders have 35 years of combined Channel experience, most of it spent building, marketing, and selling Cloud and SaaS applications to the MSP community. During that time, we have witnessed the unprecedented adoption of SaaS. This new model has significant benefits, but it also has many challenges – Augmentt was created to address these…
 
‘Offence always wins and defense always loses’ states Vince Crisler, Founder & CEO of Dark Cubed when he talks with Ryan about attackers forcing change with cybersecurity. The fundamentals of cybersecurity are a critical place to start….They discuss next steps and how we should take a practical, common sense approach to securing our customers. Vinc…
 
Automation has been a disaster for the traditional database administration (DBA) role. As more systems and processes are automated away with code, the need for DBAs decreases. In time, the role of a DBA may disappear altogether. This ongoing series will examine who DBAs are, what they do, and where they'll go once their job has been replaced by a h…
 
I was a Sales Engineer with Datto for 6 years and I have been in a sales role at Datto for over 2 years. My specialty is business continuity and its importance of it. Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Co…
 
Morris Tech Team LLC is a partnership between Brian Morris and Alisa Morris that was formed in late 2018. Brian worked as a self-employed IT specialist (called Brian Morris Technology Services) beginning in 2001 on the side. It was more than half of his time by 2004 and was a full-time profession in 2010. Learning how to run your I.T. Business is e…
 
Cybersecurity can be overwhelming leaving many IT Service Providers wondering ‘Have I done enough?’ or even ‘Where do I start?’. Ryan has a very informative conversation with John Hammond, Sr. Security Researcher at Huntress, Shane Cooper, Solutions Consulting Manager at Webroot and Wes Spencer, VP & External CISO with Connectwise where they break …
 
CDW Technology Vice President and Chief Information Security Officer Ruben Chacon, SolarWinds® CISO and VP, Security Tim Brown, and SolarWinds Head Geek™ Thomas LaRock talk about what CISO need to know to face today’s escalating cybersecurity threats – and what it’s like to be in the “hot seat” when challenges inevitably arise. This podcast is prov…
 
Dark Cubed delivers a hyper-affordable, automated SaaS-based threat monitoring, detection and blocking solution that connects in minutes to your customers’ firewalls. No hardware. No agents. No software to install. Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run…
 
Paul Guido has worn several hats during his IT journey. But now he’s made the leap from deep-dive individual contributor to managing teams of the same kind of IT pros he was (and still is). There are lessons in that journey – not just for IT practitioners considering the next step of their career, but also managers who came to the job from a differ…
 
Does your marketing message potentially open you up to liability? Are you appropriately protected in the event of a breach? Brad Gross, Technology Legal Expert and Ryan have a sobering conversation on providing a cybersecurity standard of care to your customers. In the event of a breach, can it equate to that of medical malpractice and do your agre…
 
With everything the world and in particular, IT Service Providers have been through in the last year, it’s difficult to imagine that we are still seeing objections and reluctance from SMB clients to embrace cybersecurity and protecting their businesses. Ryan talks with Secure Now CEO, Art Gross about having clear and concise business conversations …
 
SabinoCompTech is a leading IT Managed Service Provider in the Houston, Texas area. We specialize in providing compliant and secure IT Management and support to small and midsize businesses. Our all-inclusive service, the Awesome IT Way, takes the worry and stress away by giving you a true IT department feeling without the cost. One Invoice, No Sur…
 
We specialize in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners. Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anythi…
 
Ryan sits down with David Corlette, Director of Product Management with Vipre for a very frank conversation on the approach that IT Service Providers need to be taking with today’s cybersecurity. The importance of proper configuration from the onset, to ensure that all the tools in your stack are actually securing you and your clients.…
 
Hang around with IT folks for anything longer than your typical stand-up meeting and you’re likely to hear some variation of “Managers! Am I right?” Snark aside, as folks who design, deploy, and maintain monitoring solutions, we’ve got a choice: we can continue to dismiss and diminish people who don’t know about our discipline; or we can take the t…
 
Bitdefender delivers robust security you can rely on. With a global security delivery infrastructure protecting half a billion users, visionary solutions, and a wealth of awards, we have been a trusted security provider since 2001. Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss diff…
 
Amy Luby, Channel Chief Evangelist with Acronis talks with Ryan about focusing on protecting the data and selling solutions rather than products. With a myriad of different tools available for MSPs to deploy our security stacks are only going to increasingly get more complicated. Amy tells us ‘Simplify our processes and tool sets when looking at mo…
 
My goal is to offer the best technology services with honesty and integrity. I offer prompt, reliable, and affordable services with personal attention. Customer satisfaction is my goal. Joe Knezovich Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business …
 
Danny Jenkins, CEO at ThreatLocker joins Ryan to discuss taking a Zero Trust approach to cybersecurity. Danny explains, ‘When deploying cybersecurity, more, doesn’t always mean better’. ‘Operate in the world of controls when securing your clients’. Great conversation touching on recent attacks and how they could have been avoided to having tough or…
 
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or …
 
All too often we see IT Service Providers who insist on operating in a vacuum, out of fear, their competitors will learn their strengths and weaknesses to only use against them. However, we also see many who are engaged with peers and vendors, sharing information, providing feedback and keeping themselves at the forefront of industry knowledge and …
 
Michael Crean, CEO at Solutions Granted MSSP, talks with Brian about the return to the office and the challenges IT Providers are facing with the different customer requirements as we come out of this pandemic. Michael tells us, ‘Don’t forget about the fundamentals to chase a new product or service. Your stack is only as good as the foundation its …
 
Partnering with OmniNet enables you to provide the ultimate next generation cybersecurity to your customers at a price, they can afford. Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anythin…
 
Wes Spencer, VP External CISO Product Management at Perch Security a Connectwise Solution sits down with Brian to discuss the evolution of the bad guys since 2018 when they first discovered MSPs. What Wes refers to as ‘Buffalo Jumping’ and how they are leveraging this as their attack vector. He clarifies the focus on Ransomware when really it shoul…
 
What drives technology innovation? In the second part of our conversation with Dr. Robert Metcalfe, the co-founder of Ethernet and internet pioneer explains the relationship between innovation and freedom/prosperity, the importance of fostering an environment for technology innovation, and why he’d like to be known as more than “the father of Ether…
 
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