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Join beloved T.V. host Marc Summers as he “Unwraps” the stories behind some of entertainment’s heavy hitters. From Broadway to Hollywood, comedians to chefs, celebrated personalities and everyone in between - guest celebrities discuss how they learned to overcome the obstacles they faced during career growth in their respective industries on Marc Summers Unwraps.
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According to Ernst and Young research, over 80% of employees globally have felt or experienced loneliness at work. 🛎 In this episode as we delve into this pressing issue with Dr. Marie Gervais, a renowned expert in workplace wellbeing and author of 'The Spirit of Work: Timeless Wisdom, Current Realities.' Today, Dr. Gervais shares her insights on t…
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On this episode, host Mark Summers has an insightful and humorous conversation with renowned voice actor Eric Bauza. They delve into Bauza's career, including his work voicing iconic Looney Tunes characters and his experiences at various animation studios. They reminisce about animation legends like Mel Blanc, Chuck Jones, and Bob Clampett, and dis…
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Millennials & Gen Z Unplugged: Why Your Younger Generation Are Actually Quiet Quittingwith Sarah Sladek Business leaders and managers today face the daunting challenge of engaging younger generations in the workplace. Millennials and Gen Z exhibit unique work preferences and values, leading to higher turnover rates and a phenomenon known as "quiet …
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On this episode of 'Marc Summers Unwraps,' Marc sits down with Phil Rosenthal, creator of 'Everybody Loves Raymond' and ‘Somebody Feed Phil,’ to discuss their shared experiences in television, comedy, and the culinary world. They delve into personal anecdotes, industry insights, and a spirited conversation about classic television and food cultures…
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Building Strong Teams Across Borders: What You Need to Knowwith Andy Hilliard Sometimes the help you need is not in-house.... in fact, it may not be in-country. But to hire the best remote, out-of-country help, we need to integrate cross-functional teams that are agile, outcome-driven, and culturally cohesive. Otherwise, our efforts results in high…
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Marc Summers sits down with Sara Haines, co-host of 'The View', to discuss her career journey, overcoming obstacles, and personal experiences with OCD. They explore Sara's family dynamics, her early career struggles, and transition into hosting. The conversation touches on the importance of persistence, the evolution of political views, the challen…
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Beyond the Hype: Practical AI Applications for Business Growthwith Ford Saeks Staying ahead in our business today isn't just about moving quickly.... It's about moving smartly. 🛎 In this episode, we're tackling the underutilisation and misunderstanding of one of the most powerful tools at our disposal: Artificial Intelligence (AI). Across industrie…
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Lease No More: Proven Strategies for Business Owners to Own Their Premiseswith Paul Neal Are you a business owner or manager pouring your hard-earned money into rent each month? Discover the untold financial impact of leasing versus owning your business space in this eye-opening episode of Marc Haine Live. Join us as we dive into a critical yet oft…
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Aligning Your Business: Vision, Strategy, and Customer Engagementwith Jim Stevenson Are you caught in a cycle of endless tasks and projects but feel like your business isn't moving forward? It's a common trap many organizations fall into, mistaking busyness for progress. 🛎 In this episode, Customer and Employee Strategist, Marc Haine and Strategic …
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From Manager to Coach: Transforming Leadership in 2024with Stan Gibson Leadership styles that succeeded just a few years ago are no longer effective in today's rapidly changing work environment, leading to disengaged employees and stagnant organizational growth. In this episode of Experience Leadership, host Marc Haine and guest Stan Gibson explore…
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Transform Your Leadership: Break Free from the Solutionizer Trapwith Jesse Hernandez Are you constantly caught in the cycle of solving every problem for your team? Do you feel like your days are hijacked by endless questions, leaving you no time to focus on what truly matters? You're not alone. The "Time Bandit" problem is a silent productivity kil…
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Making Your Business Better: Simple Planning Trickswith Jennifer Drago Are you spinning your wheels in your business, feeling like no matter how hard you work, you're not moving closer to your goals? It's a common yet frustrating reality for many business leaders, rooted in a critical issue: the absence of a clear, strategic vision and plan. In thi…
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The Ultimate Business Growth Playbookwith Jeff Blackman Talk to anyone, and they will tell you that a plateau in business is normal. You pour your time and energy to face the daunting challenge of growth amidst fierce competition and ever-changing market dynamics, only to see the same results. In this episode, Hall of Fame speaker and Business Grow…
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From praying the gay away to slaying on stage: Matt Mathews’ journey in comedy is one of determination and resilience. Matt chased his dreams from the trailer park to sold out shows; his journey is a testament to resilience and determination. Unwrap his unique photography business, his stand up style, his interactions with fans and his relationship…
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Stop the Scroll: How Emotional Bonds Skyrocket Conversion Rateswith Carmen Reed-Gilkison Lots of businesses have great things to sell, but they still have a hard time turning people who see their stuff into loyal fans. The secret? It’s all about making a real, emotional connection. In this episode, Customer and Employee Strategist, Marc Haine is jo…
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Developing your Personal Business Brandwith Robert Hargrove Businesses struggle to make their mark and stand out in their marketplace. Add to that, if the leader's personal brand is out of sync with the corporate brand, all hell breaks loose. In this episode, Marc is joined by the CEO Whisperer, Robert Hargrove. We will shine a spotlight on the imp…
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Unlock satisfaction and impact in your lifestyle businesswith Monique Allen Growing a business often means bringing on staff. Scaling a business means adopting new strategies to amplify our best services. Team building strategies, from recruiting & hiring to onboarding & training, can feel like a massive distraction to the small business owner, but…
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Revolutionizing Feedback: The Shift to Ongoing Employee Developmentwith Marc Haine In today's fast-paced, relationship-focused work environment, the traditional methods of assessing team performance are becoming obsolete and can be costly to your business. 🛎 In this episode, we dive deep into the transition from annual performance evaluations to co…
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Unlocking Employee Potential: The Power of Effective Leadership and Company Culturewith Roger Beaudoin As an industry consultant, Marc gets the privilege of visiting business operators with their grand mission statement posted to the wall. As much as the mission/vision are posted on the wall, they have yet to nail their values into their culture. 🛎…
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Uncovering the Real Definition of Discipline: It’s Not What You Think!with Dre Baldwin Feeling stuck in a repetitive leadership loop, unsure how to break free and elevate your game? You're not alone. 🛎 In this episode, we're joined by Dre Baldwin, the mastermind behind the 'Work On Your Game' philosophy. We'll dive into strategies to conquer challe…
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Spark Initiative and Reduce Resistance to Change by Supporting Entrepreneurial Mindsetwith Marc Haine It's frustrating to have a team of people who can't think outside the box, won't take initiative, and complains anytime their routine is disrupted. It affects team dynamics, morale, and cooperation. 🛎 In this episode, your host, Customer and Employ…
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Dann Florek, widely recognized for his portrayal of Captain Cragen on Law & Order: Special Victims Unit, boasts a distinguished career in the entertainment industry. With a background that encompasses music, literature, and theater, Florek's artistic journey reflects a diverse range of influences and experiences. From his formative years as a music…
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Transforming Hourly Workers into High Performerswith Scott Greenberg Business owners and franchisees often struggle to manage hourly workers effectively. Hourly workers often have different motivations, commitments, and perspectives compared to salaried employees. Hourly positions, especially in industries like retail and hospitality, typically exp…
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Transforming Workplaces: The Key to Employee Emotional Healthwith Dr. Shahana Alibhai As businesses, we often focus on the tangible and the measurable. We understand metrics like labour turnover, employee productivity, among others. But metrics such as these are systems to deeper challenges. 🛎 In this episode, Marc sits down with Dr. Shahana Alibha…
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This week, hear from the vocal prowess of Lucius. The harmonious duo share their journey as artists, their unique musical expression style, and what it’s like to jam out with Joni Mitchell! Jess Wolfe and Holly Laessig shed light on the inherent value of collaborative efforts in creative expression and the importance of fostering and evolving with …
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AI Revolution in Marketing: Navigating the New Erawith Aziz Musa In an era where Artificial Intelligence (AI) is rapidly evolving, the traditional landscape of marketing is undergoing a seismic shift. The reliance on conventional content-driven methods is fading, as AI reshapes how businesses engage with customers and prospects. The emerging challe…
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Mastering Efficient Internal Operationswith Jon Bassford Small businesses and startups often juggle tight budgets and limited manpower. The crux of the problem lies in how to automate operations to cut costs without compromising quality or customer experience. 🛎 In this episode, we uncover the truth behind operational excellence and reveal what it …
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This week, Marc sits down with actor Richard Kind, known for his standout roles in hit series such as "Spin City" and "Mad About You", and films like "Argo" and "Inside Out". Richard shares his experiences and challenges in the industry, offering a unique perspective on his diverse and notable acting career. Marc Summers Unwraps is produced by Beli…
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Unlocking a diverse and empowered workplacewith Denis Boudreau Despite advancements in technology, individuals with disabilities and the aging population often find themselves marginalized or even ignored in the workforce, leading to a true gap in inclusivity and diversity. 🛎 In this episode of Marc Haine Live, we delve into this critical issue wit…
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Beyond, "Thank you, come again": Advanced Strategies for Next-Level Customer Servicewith Marc Haine In a world where digital interactions are rapidly overshadowing traditional face-to-face exchanges, how do businesses evolve to meet the new standards of customer service? 🛎 In this episode, host and customer and employee experience strategist uncove…
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The Emotionally Strong Leaderwith Carolyn Stern Have you ever wondered why, despite a flawless business strategy and a competent team, something still feels amiss? Perhaps you've noticed a lack of depth in team engagement, a missing spark in productivity, or an undercurrent of disconnection. 🛎 In this episode, we're joined by Carolyn Stern, a celeb…
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Attention fans of comedy, sports, and sports comedy - this week’s episode features Robert Wuhl (Arliss creator / star). He reveals the behind the scenes of Late Night green rooms (“the food is directly disproportionate to how big of a show it is”) and his appreciation of millennials (“they have a great sense of purpose… what they don’t have is a gr…
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Unleash the Secrets to Reigniting a New Passion for Your Small Businesswith Tom Freeman As business operators, we often get stuck in the mire of daily crises, to-do lists, and customer and employee demands. Week after week, month after month, and even year after year, we are so busy working IN our business that we don't take time to work ON our bus…
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Navigating the New Norm: Modern Retention Strategieswith Cara Silletto In today's rapidly evolving business landscape, companies are grappling with a costly and pervasive issue: excessive employee turnover. With changing workforce dynamics, traditional retention strategies are falling short, leading to financial strains, diminished team morale, and…
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Bring the Energy back into Your Workforcewith Rebecca Ahmed There is a lack of engagement and motivation at work. This lack of engagement and motivation directly ties to low retention, low productivity, and high turnover costs. 🛎 In this episode, the Founder of Energetic Impact, Rebecca Ahmed, pulls back the curtains on what it takes to energize ou…
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Revolutionise Your Recruitment with the Astounding Power of Marketingwith Jennifer Layman As an employer, you no doubt struggle to find quality candidates, resulting in wasted time and resources, and the significant financial and operational consequences of this recruitment challenge. 🛎 In this episode, Jennifer Layman reveals how marketing techniq…
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Tune in to Jason Mewes' raw journey to recovery. Jason Mewes, the charismatic actor and comedian, is known for his iconic role as the vocal half of "Jay and Silent Bob”. He brings a blend of humor and authenticity to his storytelling and his openness about his struggles and victories resonates with many. This week, Jason offers a unique perspective…
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This week we have an exclusive interview with the legendary voice actor Dee Bradley Baker. Known for his versatile voice work in popular shows like "SpongeBob SquarePants," "Avatar: The Last Airbender," and "Star Wars: The Clone Wars," Dee shares his experiences and the unique challenges of bringing a wide array of characters to life. Marc Summers …
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Avoiding Overcommitment: The Art and Science of Healthy Boundarieswith Sheryl Green The high demand and pressure midlevel and frontline managers feel creates a relentless cycle of stress, and the lack of healthy boundaries magnifies the impacts, leading to diminished business outcomes, strained relationships, and jeopardized mental health. 🛎 In thi…
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Dare, Deliver, Discover: A Debt Collector’s Guide to Growthwith Krista Walsh Most entrepreneurs are like Marc's guest for this episode. Boldly starting a business without business knowledge. But pushing boundaries and embracing unfamiliar situations can be both a path to self-discovery and a key to business success. 🛎 In this episode, Founder of KC…
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Jim J. Bullock is an actor and comedian, widely recognized for his vibrant personality and versatile performances. He gained prominence in the 1980s for his role as Monroe Ficus on the sitcom "Too Close for Comfort" and has since appeared in a variety of television shows and movies. Throughout his career, Bullock has been praised for his comedic ti…
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Unlock the Opportunities You Deservewith Lisa Bragg Many high-achievers and professionals remain unseen and unheard, missing out on pivotal opportunities due to a reluctance or inability to strategically self-promote and communicate their value, often stemming from societal and cultural norms around humility and fear of appearing arrogant. Is bragg…
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“When people told me that my book saved their life, it was the most impactful thing. I had no idea the power of my voice and the courage it gave others to be themselves.” - Greg Louganis Greg is a true icon in the world of Olympic diving, known for his remarkable achievements in the sport, but his story goes far beyond his success as an athlete. Gr…
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Navigating Growth: Unraveling the 4 Levels of Business Awareness with JJ Brun In the fast-paced world of business, leaders often grapple with understanding the intricate dynamics of their teams. This lack of insight can lead to challenges in communication, reduced efficiency, conflicts, and difficulties in achieving buy-in for new initiatives. 🛎 In…
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Brad Williams is a highly accomplished and respected comedian known for his unique perspective. As an individual with dwarfism, Brad has confronted the challenges of the comedy stage with unwavering confidence and an ability to handle hecklers like a pro. Brad's ability to find humor in sensitive topics has garnered him a dedicated following and es…
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Driving Communication with Humourwith Susan Carter Whether you're pitching an idea, leading a team, or simply interacting with peers, there's a place for humor in every corner of the corporate world. Laughter has long been hailed as the best medicine, but when it comes to the workplace, where does one draw the line? 🛎 On this episode of Marc Haine …
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Demystifying Differentiation: 4-Step Guide to Standing Out in Businesswith Patty Civalleri We’ve all heard that we need to ‘differentiate’ our business from our competition, but how do we begin to go about it? 🛎 In this episode, Patty Civalleri will provide a 4-step method to turn this deep concept into simple actionable steps. About Patty Twenty y…
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Story-Centric Sales: Turning Buyers into Believerswith Adrian Davis There’s so much competition in today’s marketplace that customers often resort to price as the primary differentiator. Salespeople often fall into the trap of trying to do more for less, only to find that this is a race to the bottom. The result for business owners is they are not …
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The Power of Staff Recognitionwith Nelson Scott Many staff members don’t feel connected to their work and their employer, which leads them to look elsewhere. It is expensive and time-consuming to recruit, hire and get new staff up to speed. 🛎 In this episode, Author, Speaker and all-around-great-guy, Nelson Scott, pulls back the curtain on what it …
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Conquering Pervasive Workplace Unhappinesswith Ryan Walter Stagnation, loss of customer loyalty, missed innovation opportunities, internal inefficiencies, ineffective decision-making, and reduced employee engagement are all symptoms of a bigger issue. Top performers don’t leave companies, they leave their managers, and now Gallup has found that the…
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