Medford's Best Podcast brings you the latest info and updates on our little town and bigger valley and we talk with the best, the most tremendous people as we spread love, knowledge, laughs and lots of fun!
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The Official Remodelers Advantage PowerTips Podcast
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A podcast exploring Southern Oregon's Rogue Valley - its residents, current events, local businesses and outdoor recreation. Join us as we uncover the best stories from around Ashland, Medford and Jacksonville and the greater Jackson County area. Guests include individuals involved in food and wine, theater arts, skiing, music and historical topics.
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How to Hit Healthy Net Profits in any Economic Climate with Mike Medford Sr. – [Best of PowerTips Unscripted]
34:51
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One of our core principles is that remodeling companies should make a good net profit, after paying the owners an above-average salary. When the economy’s booming, you can get away with a lot and still hit those goals, sometimes by accident. But the goal is to get those healthy net profits consistently, year after year, even in a downturn. In this …
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Gauging Your Designers’ Workload Effectively With Jeff Talmadge – [Best of PowerTips Unscripted]
23:08
23:08
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23:08
In this episode, Jeff Talmadge discusses how he and his team created a point system for his design staff to spread their workload. Each designer is assigned a predetermined number of points, weighted by criteria such as permitting, scope, and complexity of the job. The team tracks points weekly and has found that designers are less stressed, custom…
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How to Successfully Use Cost-Plus Pricing with Josh Baker – [Best of PowerTips Unscripted]
26:29
26:29
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26:29
The Cost-Plus Pricing model seems to go completely against common sense, but it’s a concept that we’re getting more questions about from our membership. One contributing factor is that consumers increasingly demand transparency when purchasing products and services — and homeowners are coming to expect it when undertaking a remodeling project. But …
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Selling to Design, Not Designing to Sell with Jan Neiges – [Best of PowerTips Unscripted]
27:11
27:11
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27:11
In this episode, we take a closer look at the sales process. We are always looking for fresh ideas and concepts that apply specifically to remodelers and those in the building community. Our guest Jan Neiges is adamant that you should be selling to design, NOT designing to sell, and she shares how you can improve your closing ratio, gain more contr…
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The Deadly Sins that Designers & Production Teams Commit with Jeff Borovitz – [Best of PowerTips Unscripted]
28:34
28:34
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28:34
How can designers and production staff improve their success in the remodeling industry? Guest Jeff Borovitz joins Victoria and Mark to talk about the deadly sins that get in the way of reaching your full potential. Jeff has worked and trained with many members of the Remodelers Advantage Roundtables community and brings that experience in talking …
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All Help Is the Same, Isn’t it? with Allison Iantosca – [Best of PowerTips Unscripted]
24:04
24:04
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24:04
As a seasoned business professional, you’ve probably been on both sides of the equation when it comes to giving and getting help. Get advice, give consultation. Gain a mentor, bestow some wisdom. While in these essential moments, we want to help and be helped, that doesn’t always happen. It helps to know there are differences in the types of suppor…
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How to Achieve Consistency in Revenue and Profit with Andy Haste – [Best of PowerTips Unscripted]
29:42
29:42
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29:42
Guest Andy Haste is among one of Remodelers Advantages most successful members, and he attributes that success to consistency and profitability. But, how does one achieve consistent profits in such an unpredictable, and inconsistent industry such as remodeling? This episode shares tips, tactics, and techniques to effectively set the goals and budge…
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Connecting with a Few Good Realtors with Kathi Fleck – [Best of PowerTips Unscripted]
29:04
29:04
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29:04
Working with just a few Realtors can bring additional jobs to your remodeling company. It’s not about appealing to the masses, but about developing relationships with several realtors who appreciate how you work, your quality, attention to detail, and exceptional client experience. In this episode, Kathi Fleck discusses working with Realtors with V…
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What is the ROI of systematizing your business? with Adi Klevit – [PowerTips Unscripted] S5 E11
30:54
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30:54
Business processes are absolutely crucial in today’s business landscape. It’s almost impossible to operate a business without them. Today on PowerTips Unscripted, we’re joined by Adi Klevit, Founder of Business Success Consulting, to explore the ROI of implementing systematic processes in your business. Adi has been helping businesses create, docum…
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Unraveling the Undervalued “Proactive Outbound Sales Call” Metric with Abe Degnan – [Best of PowerTips Unscripted]
23:39
23:39
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23:39
Our Roundtables members share their financial metrics at every meeting, in what we call the composite report. But there’s one field that’s almost always reported as zero. It’s the proactive outbound sales call metric. It’s confusing to many, not just as a field on a spreadsheet, but as an activity. Abe Degnan says this metric is valuable to all rem…
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Kicking Off Slippage Awareness Month with Tim Faller – [Best of PowerTips Unscripted]
26:49
26:49
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26:49
Every remodeling business owner wants to add more money to the bottom line. Reducing slippage is the lowest-hanging fruit to pick in your quest. In this episode, Tim Faller talks to Victoria and Mark about reducing slippage in your remodeling company. Slippage occurs when your estimate is lower than the real costs of the job.... The post Kicking Of…
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Creating Value: A Guide to Maximizing Your Company’s Worth with Arlin Sorensen – [PowerTips Unscripted] S5 E10
Today on Power Tips Unscripted, Arlin Sorensen, the CEO of Oak Road Consulting joins the show. Understanding the art of creating value within your business is pivotal, especially in the context of planning your exit strategy. It’s all about setting clear goals for your personal wealth and translating that into a business value target that... The po…
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Positive Growth in Difficult Situations with Kathy O’Brien – [Best of PowerTips Unscripted]
25:42
25:42
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25:42
We talk about the J Curve a lot around here — picture a lower-case J. When you apply change principles to your business — new people, systems, and processes — they can initially send your business on a downward trajectory before soaring with your success. If you want to grow your company, listen carefully! Our... The post Positive Growth in Difficu…
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Tips For Hiring People Who Fit Your Culture with Erin Longmoon – [Best of PowerTips Unscripted]
26:10
26:10
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26:10
Is your company struggling to attract top-tier employees? Joining us today on PowerTips Unscripted is Erin Longmoon, the founder of Zephyr Connect. Erin will share some valuable insights into how to hire people who align with your company’s culture. She will discuss the strategies and tactics that have played a pivotal role in Zephyr’s 98%... The p…
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How LEAN Principles Have Improved My Business with Paul Kowalski – [Best of PowerTips Unscripted]
29:32
29:32
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29:32
In this episode, Paul Kowalski shares his experiences in applying LEAN in his business with Victoria and Mark. His company recently implemented the process, and he says the results have already been eye-opening. Paul owns PK Builders in Charlotte, NC, and is a member of our Remodelers Advantage Roundtables group. PK Builders has a team of eight, in…
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How to Get Employees to Think and Act Like Owners with Steve Wheeler – [Best of PowerTips Unscripted]
27:15
27:15
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27:15
If everyone in your remodeling business feels like they’re invested in your company — so invested that they think and act like owners — they’ll make better decisions, solve more problems, and make it more profitable. But how do you get there? In this episode, our own Steve Wheeler talks to Victoria and Mark about... The post How to Get Employees to…
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How a Showroom Can Help You Close Deals and Control Your Process with Joe Smith – [PowerTips Unscripted] S5 E9
26:58
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26:58
Are you looking for ways to boost your business? One powerful tool you can use is a showroom. Not only can it help you cultivate leads, but it also gives you complete control over the client experience. On today’s episode of PowerTips Unscripted, Joe Smith highlights some of the key benefits of having a showroom.... The post How a Showroom Can Help…
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How to Give Performance Feedback and Why it’s Critical for Success with Tina Clements – [Best of PowerTips Unscipted]
33:16
33:16
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33:16
Employees thrive on feedback. Then why is it that so few leaders proactively provide it? The answers, along with simple steps on how to provide timely, respectful, actionable feedback to your employees, are provided in this episode by guest, Tina Clements. Tina, Vice President of The Retail Performance Company, is a leader, speaker, author, coach, …
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Why It’s Critical to Invest in The Next Generation with Andrew Schmidt – [Best of PowerTips Unscripted]
25:27
25:27
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25:27
The labor shortage has been a frequent topic on this show, and this episode is going to join the ranks. Guest Andrew Schmidt is here to talk about AMEK’s apprentice and internship program, and the importance of investing in future generations. Andrew and his twin brother started their business as roofing installers in 1996, and have grown... The po…
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Cultivating Growth: Integrating Employee Development into Your Business Strategy with Peg Buehrle – [PowerTips Unscripted] S5 E8
27:50
27:50
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27:50
Today’s episode of PowerTips Unscripted features Peg Buehrle as a guest. During the show, she discusses the significance of team development for business growth. The growth of a business depends on the growth of its key leaders and their respective teams. Therefore, it is crucial to have a development plan for each team member. Peg... The post Cult…
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Digital Marketing Tactics for Hiring with Danielle Russell – [Best of PowerTips Unscripted]
29:20
29:20
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29:20
There is one challenge most remodelers have been facing, and that is the labor shortage. So, what are you doing to find and attract the best talent? Marketing isn’t only used as a tactic for finding sales leads but also for attracting the best talent, and guest Danielle Russell is here to share how you... The post Digital Marketing Tactics for Hiri…
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Digital Marketing Hacks to Grow Your Business with Jesse Stein – [Best of PowerTips Unscripted]
29:41
29:41
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29:41
Do you know you can increase the effectiveness of your digital marketing with handwritten notes? Jesse Stein joins the show to take us on a deep dive into the world of digital marketing. He discusses how using handwritten notes can help remodelers grow their business, and provides us help with improving our digital marketing. Jesse... The post Digi…
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Bridging the Skills Gap from an Economist’s Perspective with Mischa Fisher – [Best of PowerTips Unscripted]
31:54
31:54
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31:54
An aging skilled workforce is retiring, and there’s a shortage of younger people taking their place. It’s a hot topic among remodeling companies, who are still searching for the right answers to solving their labor shortage. In this episode, Mischa Fisher, Victoria, and Mark discuss what you can do to bridge the skills gap, and... The post Bridging…
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Using Virtual Reality to Grow Sales and Profits with Chris Katkish – [Best of PowerTips Unscripted]
28:30
28:30
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28:30
Virtual reality creates immersive environments in real time. For remodelers, that means your clients could preview and even “walk-through” their projects to see if they like what they’re seeing. Guest Chris Katkish says VR can help remodelers streamline their sales and design process, trim the length of the sales cycle, and boost production efficie…
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Partnership — Creating a Unified Vision for Your Company’s Future with Matt Carlson – [Best of PowerTips Unscripted]
23:17
23:17
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23:17
Having a business partner can be an enormous advantage if you approach it correctly. Most people underestimate the commitment and work that goes into a partnership. Ensuring that you’re on the same page and share the same vision goes far beyond having a plan on paper. In this episode, Matt Carlson shares his story with... The post Partnership — Cre…
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Focusing on Clarity in Communication with Jeremy Steinruck – [Best of PowerTips Unscripted]
29:33
29:33
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29:33
We’re under an almost constant barrage of information from every angle. As leaders in our business, it’s imperative that our messages are clearly understood. But it’s equally important, if not more so, that we get messages clearly. In this episode, Jeremy discusses how to make your communication skills better with Victoria and Mark, what it... The …
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Improving Your Bottom Line with Green Upgrades with Doug Selby – [Best of PowerTips Unscripted]
29:49
29:49
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29:49
Many of your customers will pay more for items that improve the health, comfort, and efficiency of their homes. As one of the few things that pay for themselves over time, green upgrades can also boost your average project revenue and make you stand out in your market. In this episode, Doug Selby talks to... The post Improving Your Bottom Line with…
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Empower Your Team to Help You Build a Great Business with Jason Blenker – [Best of PowerTips Unscripted]
27:04
27:04
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27:04
If you’re going to build something — a building, a company, a team — you owe it to the world to build something great. Identify what makes you exceptional and empower your team to help you build a great business. In this episode, Jason Blenker tells Victoria and Mark about how and why he put... The post Empower Your Team to Help You Build a Great B…
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Tiered Growth: Understanding Metrics and Recognizing Signs to Set Profitable Sales Goals with Michael Hodgin – [Best of PowerTips Unscripted]
25:24
25:24
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25:24
Most people would consider a company jumping from $1.5 million to $3 million in revenue a growing organization. However, when we look beyond gross sales, those numbers don’t necessarily mean it grew. It could even mean the company is less profitable — and ultimately less successful — than it was before. Michael Hodgin says planning for, and... The …
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How to Embed Innovation into Your Remodeling Company with Ben Bensaou – [Best of PowerTips Unscripted]
37:57
37:57
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37:57
Many people believe that innovation comes from a sudden “aha!” moment, but, that is rarely the case. So, guest Ben Bensaou is here to share how to continuously embed innovation into your company using a systematic approach. Ben Bensaou is a professor and former Dean of Executive Education at INSEAD. As an innovation consultant, he has... The post H…
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The Seven Deadly Sins of Negotiating with Jeff Borovitz – [Best of PowerTips Unscripted]
38:00
38:00
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38:00
A remodeler who fears negotiation, is like a roofer who is afraid of heights. Negotiation skills are necessary for success in the field of remodeling. However, a lot of remodelers are unaware of how to even approach the subject. Guest Jeff Borovitz joins Victoria and Mark in this episode to talk about how to be... The post The Seven Deadly Sins of …
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How To Double The Number Of Top Leaders In Your Remodeling Company: Hire And Train More Women, Featuring Iris Harrell – [Best of PowerTips Unscripted]
23:46
23:46
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23:46
In this episode of PowerTips Unscripted, Iris Harrell discusses the importance of having women in key positions within remodeling companies. They make up half of the US workforce, so there is a sizeable recruitment pool, and they also relate on a deeper level with female customers, who often drive decision-making. Women are multi-taskers, organizer…
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The Fine Line: The Legal Consequences to Questionable Business Practices with Thomas Croessmann – [PowerTips Unscripted] S5 E7
28:14
28:14
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28:14
The remodeling industry is highly competitive and some may be tempted to break the rules. Although some may do it intentionally, others may start with good intentions, but over time the line between right and wrong becomes blurred. Thomas Croessmann will be joining the show to discuss the consequences of breaking the rules, which in... The post The…
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Design Services as a Profit Center For Your Business with Dan Baumann – [Best of PowerTips Unscripted]
32:39
32:39
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32:39
More and more remodeling and home building contractors realize the value their design services bring to their clients, and it is becoming a profit center for many companies. Guest Dan Baumann is here to share the many reasons why you should be charging a fair price for your design services. Dan is the founder of Chief... The post Design Services as…
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How to Build Authentic Trust with Robin Dreeke – [Best of PowerTips Unscripted]
26:27
26:27
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26:27
As an FBI Special Agent and Chief of the FBI Counterintelligence Behavioral Analysis Program, guest Robin Dreeke built relationships and confidential human sources across 22 nationalities during his career. These days, he works with companies of all sizes, helping newly promoted leaders, executives, and teams succeed and grow. In this episode, he s…
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Building a Culture of Support in Construction with Steve Barkhouse – [Best of PowerTips Unscprited]
29:49
29:49
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29:49
Steve Barkhouse joins PowerTips Unscripted to discuss how to create a culture of mental health support in the remodeling industry. In the post covid era, Mental health has affected many employees and business owners, so Steve and his team created a framework for dealing with the added stress that comes from covid. This support framework... The post…
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An Etiquette and Manners Guide for Remodelers with Daniel Post Senning – [Best of PowerTips Unscripted]
33:11
33:11
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33:11
Do you remove your shoes when you visit a customer’s home? How do I control others’ first impressions of me? Is it ever appropriate to begin eating before everyone is served? Find the answers to these questions and more when Daniel Post Senning joins the show. Daniel is the great-great-grandson of Emily Post and discusses... The post An Etiquette a…
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The 9 Components of Extraordinary Leadership with Wayne Ottum – [Best of PowerTips Unscripted]
26:11
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Wayne Ottum joins us to talk about the 9 components of extraordinary leadership and outlines some basic steps to help businesses owners become more effective leaders. Wayne discusses the importance of creating a company vision, building the right culture, and the difference between leadership and management. Wayne is a senior consultant at Remodele…
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Boost Lead Gen Results with Better Reputation Management with Tanya Bamford – [PowerTips Unscripted] S5 E6
29:56
29:56
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29:56
High interest rates and other market conditions have caused the remodeling market to contract across many regions, resulting in lack luster lead flow for home remodeling companies. As the U.S. heads into a presidential election year, which has the potential to cause further market erosion, remodelers need to protect their market share. By taking st…
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Why The Design-to-Production Handoff is Worth Measuring with Dan Hurst – [Best of Powertips Unscripted]
34:31
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34:31
Today on Powertips Unscripted, Dan Hurst joins the show to discuss the handoff from design to production. Dan talks about how to define the minimum standard of completeness and quality for each function or role involved in preparing the handoff packet. Dan also discusses how to use checklists for each role to ensure that quality... The post Why The…
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How Business Owners Can Tame the High Cost of College with Brad Baldridge – [PowerTips Unscripted] S5 E5
27:45
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27:45
Are you concerned that college tuition fees will deplete your savings? In today’s episode of PowerTips Unscripted, we have Brad Baldridge on the show to assist business owners in planning for their children’s college education without sacrificing their retirement funds. Brad discusses how owning a business can impact college finances and whether th…
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Tips For Hiring People Who Fit Your Culture with Erin Longmoon – [PowerTips Unscripted] S5 E4
26:10
26:10
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Is your company struggling to attract top-tier employees? Joining us today on PowerTips Unscripted is Erin Longmoon, the founder of Zephyr Connect. Erin will share some valuable insights into how to hire people who align with your company’s culture. She will discuss the strategies and tactics that have played a pivotal role in Zephyr’s 98%... The p…
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Harnessing the Power of 3D Visualization with Dave Pollard – [Best of PowerTips Unscripted]
30:25
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30:25
Dave Pollard, Co-Founder & Design Director of Liv Companies outside of Chicago, joins the show to talk more about how his firm utilizes 3D renderings in almost every aspect of their business. Leading LivCo’s design team, Dave’s process quickly takes hand sketches to full-blown renderings and walk-throughs, and they are even leveraging the power of …
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Preparing Your Business For Your Departure with Pete McDowell – [PowerTips Unscripted] S5 E3
30:16
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30:16
In this episode of PowerTips Unscripted, Victoria and Mark are joined by Pete McDowell to discuss succession planning and how business owners can exit their company. According to Pete, there are four primary ways for a business owner to leave their company: selling the company, transferring the company to family or employees, or ESOP. He... The pos…
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Demanding Success for 2024 with Doug Howard – [PowerTips Unscripted] S5 E2
28:00
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28:00
Today on Powertips Unscripted, Doug Howard joins the show to discuss the importance of demanding success by 2024. There are various external factors, such as uncertainty, economic slowdowns, and slower processes, that are affecting the pre-construction and construction workflow, ultimately impacting profitability. Therefore, owners of remodeling co…
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Improve Team Performance with Virtual Ride-Alongs with Jef Forward – [PowerTips Unscripted] S5 E1
38:36
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38:36
When it comes to the employees who are responsible for onboarding and managing your clients, providing consistent coaching and training to your team is crucial for achieving success. One of the most effective techniques for training your team is through the ‘ride along’ or shadowing method. Although this process can be time-consuming, Jef Forward h…
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One Small Thing That Makes a Big Impact on Others with Chris Stebnitz – [Best of PowerTips Unscripted]
22:34
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Sometimes it may feel that kindness is in short supply. That’s why it’s so important to take the initiative to remain vigilant and recognize kindness whenever you can. Guest Chris Stebnitz shares something he does weekly, that results in a huge impact on those around him. Chris is a third-generation remodeling company owner in Elkhorn,... The post …
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Focusing on What Matters Most with Spencer Powell – [Best of PowerTips Unscripted]
26:33
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The most common marketing mistake host Mark Harari sees is a focus on tactic without regard for strategy. It is important to avoid adopting new fad marketing tactics, and start with a strategic foundation. Guest Spencer Powell agrees, and he is here to share how to focus on what matters most to your business so... The post Focusing on What Matters …
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Outsourcing 3-Dimensional Design with Lauren Campuzano- [Best of PowerTips Unscripted]
22:40
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22:40
Today on PowerTips Unscripted, Lauren Campuzano joins the show to discuss outsourcing 3-Dimensional (3-D) Design. 3-D designs can help remodelers sell their plans, but finding the right talent can take time and effort. Lauren found that 3-D designs were great communication tools within the design department, construction department, and sometimes w…
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Estate Planning 101 with Thomas Croessman – [Best of PowerTips Unscripted]
24:58
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Today on PowerTips Unscripted, Thomas Croessman joins the show to discuss the need for small business owners to plan for their company’s transition in their estate plan. While your business might be humming along now, how will it perform if you’re not around? Unfortunately, most small businesses only survive the first generation because of estate..…
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