Positive Growth in Difficult Situations with Kathy O’Brien – [Best of PowerTips Unscripted]

PowerTips Unscripted

We talk about the J Curve a lot around here — picture a lower-case J. When you apply change principles to your business — new people, systems, and processes — they can initially send your business on a downward trajectory before soaring with your success. If you want to grow your company, listen carefully!

Our guest today breaks this process down into four stages of development:

• Forming: The getting to know you stage
• Storming: When conflicts arise (the bottom of the J)
• Norming: Common goals are defined, an agreement is reached
• Performing: Working toward a common goal and looking forward

In this episode, Kathy O’Brien talks to Victoria and Mark about how to manage your growth strategies and the importance of being a strong leader in challenging times.

Kathy was the founding CEO of the St. Louis Alzheimer’s Association for over 25 years and then served as Senior Vice President of the National Office in Chicago. She received numerous awards and recognition for her work.

Kathy says those four stages of development apply to making positive growth in professional development, organizational development, and personal development. You go through the stages in every business relationship, personal relationship, and client relationship. She breaks down the stages, and how they present themselves in the remodeling business, including:

• How it plays out with employees
• Why it’s a continuous process
• Getting through the storming stage successfully
• How one person can cause a storm
• Why leadership and core values are important through all the stages
• Making it okay to disagree, and fostering honest dialog
• What to do when you’re still sinking
• And more …

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