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The Human Factor

Sonja Stirnimann

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Let us dive into the world of corporate integrity, ethical leadership, and its success factors. Without being sensitised, we quickly find ourselves surrounded by different patterns of white-collar crime, non-compliance, and cyber-crime. Compressed knowledge in easily digestible doses to protect your company, your employees, your customers, and yourself - as a business leader or entrepreneur. Are you a decision-maker? A game changer towards corporate integrity and ethical leadership? The podc ...
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Today's guest in my integrity talk is Rupert Evill. Rupert shares his experience – seeing what works in high-stakes frontline situations – to help organisations better predict, prevent, and respond to risks. Rupert is the founder of Ethics Insight and has more than 20 years of experience managing risks across 30 sectors and 50+ countries. He worked…
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Today's guest in my integrity talk is Elena Kovaleva. Get insights how compliance supports companies doing business in the legal way and how she challenges corporate compliance standards and silos, and believes compliance should be simple and logical. Elena Kovaleva is a global certified compliance expert with 15+ experience in compliance in large …
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Today's guest in my integrity talk is Andrew Samuels. Get insights why investing in whistle blowing programs can have very large return on investment and how the international standard for whistleblowing management systems has been developed. Andrew Samuels is the founder and CEO of WislPort and is widely recognised as a thought leader in whistlebl…
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Today's guest in my integrity talk is Mohamed Saad. Get insights when we talk about what role corporate integrity plays in his current function as the Deputy CEO at the Casablanca Stock Exchange or what typical situations are when the topic lands on his desk when it comes to corporate integrity. Mohamed is an IT and Digital Expert since 1991 and ha…
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WHAT The last two years when the world was in the pandemic mode the vulnerabilities in the cyber territory became more obvious than ever before. Often, the overconfidence of the boards and their management teams when it comes to the resistance and resilience of their cyber security put the organisations at risk. In this episode you will learn to un…
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Today's guest in my integrity talk is Marlene Uetz. She is a Swiss-born multi-lingual global entrepreneur, executive coach and board member. She has lived, worked, and studied in Europe, Asia, USA, and Latin America. Marlene Co-founded one of the world’s first Gobal Coaching Boutique in Geneva over 30 years ago – I J. Martin & Co. Limited and she i…
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In todays episode I talk about why the right team set up will let you achieve outstanding achievements. Whenever you are in the situation to build the best team for a delicate project one of the advice, we share in our peer group is “don’t look at the obvious data only”. This is also true when you have to set up your investigations team – no matter…
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In today's episode Sonja is guest in the podcast «Great Women in Compliance» co-hosted by Lisa Fine and Mary Shirley. Sonja talks about her understanding of corporate integrity and gives insights about the challenges she has faced as a female leader and entrepreneur, and also where her own integrity was challenged verly early in her career. Just a …
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Today's guest in my integrity talk is Werner Schiesser. He looks back to an executive career in the field of professional services for more than 40 years and he now focuses on his different board functions as chairman or member in several - very interesting companies mainly located in Switzerland. Get insights when we talk about the expectations he…
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WHAT The impact on corporate integrity the board has is huge and there are different factors which can positively contribute. Today’s episode reflects on different case studies with the goal that also you identify the advantages and disadvantages of the individual constellations in boards. WHY The most crucial argument why diversity in the borad ro…
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Would you like to learn about the insights and experiences in external audit and quality control? Let's do that together with Patricia Bielmann whose professional knowledge and skills to ensure competent service was always a matter close to her heart. Patricia Bielmann has >25 years of experience as Auditor and Advisor for Financial Service Compani…
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WHAT In todays episode we talk about how to tell the supplier that he or she puts an organisation at cyber risk and what can be done to to mitigate the exposure. WHY Third-party suppliers take on business operations functions and with that these benefits create significant cyber risks. With outsourcing, the vulnerability increases by generating new…
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Would you like to learn about how to successfully implementing and managing programs and structures aligning with international standards and frameworks? Let's do that together Salah Eddine Mahrach. He is a leading, trusted GRC professional with more than 18years of business experience in banking, financial services, and energy sectors. He is also …
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WHAT While in episode 48 the human factor and its biases have been outlined let's focus in this episode on the key principles in the interview process. The key principles you will learn in this episode can also be used as the checklist or collection for reflection. WHY Conducting interviews can be one of the most insightful parts of an investigatio…
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Would you like to learn about the insights and experiences of a real human resource expert who conducted hundreds of ethics investigations every year for over five years – leading to terminations for harassment, theft, discrimination, etc in public procurement law reform, legislation drafting, ethics and compliance advisory activity? Let's do that …
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WHAT In todays episode we talk about how to deal with our own human behaviour in interviews. When it comes to the art of investigating the facts – interviews are one of the core disciplines with the inherent challenge of human behaviour on different levels. WHY Understanding the power of human behaviour in interviews, is one of the key success fact…
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Would you like to take a closer look to cyber security? Let's do that together with Vilius Benetis. Vilius is the Director at NRD Cyber Security in Lithuania and brings more than twenty years of relevant experience in his field. He is also serving as a board member at North European Cybersecurity Cluster called NECC lectures and is invited as speak…
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WHAT In todays episode we talk about one of the non-delegable responsibilities of executives: risk management as an activity undertaken to support the strategy. WHY One of the issues that is often seen in risk (and performance) management initiatives is a lack of clarity around the strategy and objectives. The initiatives – not only in risk managem…
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Would you like to learn about practical insights and perspectives of quality management, sustainability, and safety? Let's do that together with Kathrin Cornelius. She brings more than 20 years of leadership experience in global industrial companies. like Siemens and Thyssenkrupp. Next to that she chairs the Swiss Management Organization Chapter of…
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WHAT If you are leading large internal or external investigation you know about the importance of keeping the big picture. But how to manage it in times when exactly that key element seems to be a challenge? In today’s episode three ares are introduced when the big picture could be at risk. WHY No matter what project (and it is not only related to …
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Would you like to learn about the insights and experiences in public procurement law reform, legislation drafting, ethics and compliance advisory activity? Let's do that together with Francesca Calise who never looked for a job but always wants to make the difference. She was and is in legal, a procurement officer in international organizations suc…
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WHAT Preventing fraud increases profitability and that is one of the most underestimated results in the mindset of the C-level. Are you curious how to improve your profitability by preventing fraud and fostering a culture of integrity? Learn in this episode how you are able to boost your profit with six practical pillars. Establishing and implement…
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Would you like to learn about practical insights and perspectives of fraud, leading and managing global investigations? Let's do that together with Mary Breslin. She is an expert in internal audit, fraud, accounting and management with more than 25 years of experience. She has led fraud investigations in numerous countries spanning six continents. …
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Analysing our first 39 episodes of our podcast we launched in 2021 it was interesting to see what you as our listeners downloaded most. And here you see the top tree topics of 2021: Fraud Crises Compliance These topics were the ones resonating most. Therefore - after a short reflection on where we stand now – in January 2022 – you have the chance t…
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WHAT Did you ever reflect on the expectations you have when it comes to the integrity of the team of external auditors of your organisation? The role of external auditors includes much more than just the signed report at the end of an audit cycle. Today I will talk about the value I see in external audit – when you have the right team on-site. WHY …
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Would you like to learn about the insights and perspectives of ethics and compliance program, including trainings and communications, risk assessments and leading and managing global investigations? Let's do that together with Lisa Fine. She is an expert in compliance. As Sr. Counsel and Director, Compliance for Pearson, the world’s leading learnin…
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Would you like look behind the scenes of sales and aftersales? Let's do that together with Simon Hartmann. He is a General Manager of the STAR Cooperation. He is an expert in sales and aftersales. With years of experience in the automotive industry in more than 40 foreign markets. Just a few highlights of our conversation with Simon «If you startin…
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Would you like to learn about cybersecurity and principles for board governance of cyber risk? Let's do that together with Daniel Dobrygowski. He is one of the founders of the Centre for Cybersecurity and the Head of Governance and Trust at the World Economic Forum. Most of his career he spent as an attorney in private practice. Mainly in litigatio…
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WHAT In this episode we talk about one very specific topic – or better initiative. The Fraud Week 2021 initiated by the Association of Certified Fraud Examiners (ACFE) is starting on November 14. Fraud still costs at least 5% of the profit margin – every single year. Being aware when it comes to fraud patterns is important – not only once a year or…
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Would you like to learn about internal audit and integrity - not only when internal audit is conducting their audit plan – also the integrity we expect from internal auditors? Let's do that together with Gabrielle Rudolf von Rohr. She is the Head of the Cantonal Audit Office in Solothurn, Switzerland - for more than ten years and since 2015, she’s …
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WHAT If you have ever asked yourself about the risk of being biased, you might be interested in this episode today. While everybody is talking about social engineering from external parties, I focus on how also board are engineered. Engineered by our colleagues: Consciously and unconsciously and their behaviour or simply biased by our own beliefs..…
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WHAT Would you like to learn about the insights and perspectives of an international global expert in internal audit? Let's do that together with Salih Ahmed Islam. With more than 25 years of professional experience in internal audit he masters as a leader and role model the textile, iron and steel, petroleum, construction, FMCG and retail industri…
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WHAT How do you behave when they enter the Internet? Do you change your identity and above all your behavior within seconds? Most of us would deny this. We behave like we do in real offline life. Why? Because we have acquired all these rules, norms, and beliefs over decades. For good and bad…. In today’s episode, we talk about the different territo…
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WHAT When it comes to the hiring process of key personnel the responsibility increases with the level that person will have within the organization. The more power a role has the higher the risk for the organization. In this episode, I will focus on asking the right questions when potential successors of a powerful role are interviewed WHY The more…
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WHAT Have you ever asked yourself what the impact of the internal audit is when it comes to cyber security? Depending on your current role you might have different answers, and, in this episode, we will talk about the role internal audit has on cyber security. WHY The cyber territory was and often still is a topic allocated to IT only. In my world …
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WHAT Would you like to learn about the perspectives and experiences of an international global head of compliance and data privacy? Let's do that together with Deepa. She's the global head of compliance and data privacy at Sonova in Switzerland. Deepas job as a compliance officer, both at Sonova and other organizations in the past involves establis…
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WHAT What are the relevant areas depending on each other when it comes to organizational crises in the field of integrity and why? Just upfront- I broke it down to four key areas. Knowing that there were others too and analyzed it from different perspectives. As a board member, advisor, and entrepreneur with an investigative background. And if you …
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WHAT For some, it is the absolute highlight and for the others a nightmare. The fact-finding report and especially the writing process. Being aware of some typical pitfalls is crucial – for all the stakeholders. And as always, they have different perspectives and positions to look at it. For an investigator, it is the final product. Whether you are…
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WHAT There are a lot of colours around when we talk about crime and cyber security. White and black when we are in the cyber territory. White and blue when we talk about crime. Today we talk about the broader one. The one related to crime. If you are interested in the difference – this episode gives you the insights and background. WHY Differentiat…
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WHAT When we talk about what should be done to reach the next maturity level– often the focus is rather on our teams and employees than on the boards. How about the boards? Especially the boards actionability? There are practical approaches to strengthen the boards actionability. And with that – the entire organisation they serve to! WHY Without ac…
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WHAT It is unquestionable that the completeness of the risk landscape is one of the key success factors. But also a moving target. What was not on the radar a few weeks a go needds highest attention now. We all learned that - latest when COVID-19 changed from a risk to the event. An event which was on the risk landscapes of many organisations and a…
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WHAT As member of a board – no matter whether it is a management or the non-executive board – whether you have one or two tier boards we have the responsibility that the strategy follows the vision and the tactics the strategy. The role of being a sponsor within the organisation is not new and there are many different forms and terms for that speci…
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WHAT There are people in the room poisoning the organisation. If they are sitting on your C-suite - it will negatively impact the vision but not only that. By understanding and identifying the red flags of such distracting traits you protect the organisations vision, strategy, and culture. It is worth to do so! WHY As member of a board – no matter …
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WHAT Are you prepared for the worst or avoiding to even think about it? Doesn’t matter what position are in right now. This episode will give you the elements needed to be prepared for the worst and when I talk about the “worst” it is related to Non-compliance Fraud White-collar crime Or a cyber attack The incidents which are happening all the time…
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WHAT Resilience is one of the terms we read and hear more often than ever before. If you would like to have a look behind the scenes of what it means for Corporate leaders and how you could make resilience work for you This episode will give you food for thoughts. And of course the possibility to start right afterwards. At the end it is all about i…
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No matter what you envision – there is a specific moment when you realise – we all need allies. Have you every thought about who you allies are? How they became your allies? Or maybe who could be my allies to have the impact you want to have? It is very interesting to see how these allies also transform over the time and depending on your and their…
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There isn’t anybody else understanding your business model better than you and your team. Correct? What kind of insights would you receive if the business model would be analysed from a completely different perspective? For example, focusing what could harm the successful implementation of your vision. Identifying the core sectors of your business …
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When we talk about cyber security, this includes protection in the social structures of the Internet. It is about protecting people from the violation of physical or mental integrity. Accordingly, security is a broader view than crime. Cybersecurity encompasses more than cybercrime. “The absence of security begins where an individual suffers harm o…
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Raising awareness – also when it comes to topics like biases – is where everything starts. Without being aware of xyz no transformation can happen. Therefore, I am convinced that with your personal awareness of being biased the protection already starts. And if you extend it to your team, your organisation, you have a powerful tool at hand which is…
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We cannot deny the changes and additional requirements. Therefore, I am convinced that it needs some reflection and review of the investigations process too. The use cases and examples of the last few months demonstrated a wide variety of maturity level of the teams conducting investigations. And by saying that, these different set-ups and processe…
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