The Novant Health Inside Remarkable podcast provides an inspiring glimpse at how 30,000 team members are building, creating and delivering remarkable every day.
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Cyberchat with cybersmart: Insider threats.
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In this episode of the Cyberchat podcast, the cybersmart team focuses on the critical issue of insider threats. The team explores how team members and contractors with access to sensitive information can pose significant security risks. This discussion covers the motivations behind insider threats and they share insights on identifying potential re…
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Compassion Plus: How many flowers are in your yard?
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Physicians and APPs are struggling under the increasing demands of their work. Despite a shared desire to deliver great care it is becoming more and more difficult to create meaningful connections. Novant Health leaders discuss clinician burnout and how being intentional with compassion can bring joy back to healthcare.…
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Cyberchat with cybersmart: Stay safe with online shopping!
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Online shopping has become the preferred way to purchase items without the hassles of traffic and crowds. However, the internet is full of hidden dangers that can compromise your information with a single click. In this episode of Cyberchat with Cybersmart, we discuss how applying the proper security measures and behaviors will ensure you enjoy the…
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Cybersmart: Smishing, what you need to know.
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Smishing, or SMS text phishing, is a form of phishing that uses mobile text messages to trick people into providing personal or financial information, downloading malicious files or clicking on links designed to steal their information. In this episode of “Within These Firewalls,” we will cover the signs of a smishing message and provide strategies…
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In this episode of “Within These Firewalls,” we hear more about the different data classifications at Novant Health and the types of data that fall within each classification.By Novant Health InsideRemarkable
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Cybersmart: “Help, My Data Was Breached.”
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Data breaches have become a common problem for consumers and organizations alike. A data breach is a security violation in which sensitive, protected or confidential data is copied, transmitted, viewed, stolen, altered or used by an unauthorized individual. In this episode of “Within These Firewalls,” listen to hear about the latest T-Mobile data b…
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CyberSmart: The Dangers of Unapproved Software.
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In this episode of “Within These Firewalls,” listen in to hear how unapproved software on Novant Health computers could affect our security. Our host, Drew Walker, cybersecurity threat intel analyst, discusses why we only allow approved software on our computers and how to request new software for yourself. Listen in to get cyber smart.…
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Local administrator access, or “local admin” for short, is a form of elevated access that gives a user more control over a device or system. In this episode of “Within These Firewalls,” listen to learn why someone would need local admin access, why we separate it from standard accounts and how to get local admin if you need it.…
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CyberSmart: Why common passwords are bad news.
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In this episode of "Within These Firewalls," listen in to hear how a common password used by several team members could have affected our systems. Our host, Drew Walker, cybersecurity threat intel analyst, covers the importance of choosing a unique passphrase and the easy methods you can use to create one. Listen in and get cybersmart.…
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In this episode of "Within These Firewalls,” we speak with Anthony and hear his story about personal account compromise. We talk to Anthony about the impact the event has had on his life and the actions he has taken to protect himself in the future. Listen in and get cybersmart.By Novant Health InsideRemarkable
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Tax season is upon us, and we are all in the process of filing our tax returns. Criminals know this and use this time to conduct tax scams attempting to trick you out of your personal information, or worse, your money. Scams take many shapes and forms, such as phone calls, letters and emails. Many Internal Revenue Service impersonators use threats …
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In this episode of CyberSmart, we hear about Amy’s careful response to an email with an urgent message. We learn about techniques cybercriminals use to trick us, how to spot a phish and what to do when we suspect a phish. Listen in to learn ways that you can help protect Novant Health from cybercriminals.…
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CyberSmart: See something, say something; the importance of reporting cybersecurity issues
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In this episode of "Within These Firewalls," we chat with Jim about the importance of reporting suspicious cybersecurity issues. Hear how the things our team members share with the cybersecurity team help us secure our environment and how you can report suspicious events. Listen in and get cybersmart.…
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ELECTION DAY: Help protect our nonprofit status while exercising your right to vote
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Featured guests: Elizabeth Outten, senior director of external affairs, Government Relations and External Affairs team. Kristen Barnhardt, strategic relationship lead, Government Relations and External Affairs team. This episode of Inside Remarkable was edited by Gina DiPietro of Novant Health Public Relations. Looking for more information? This re…
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CyberSmart: Vishing and what to do about it
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In this episode of "Within These Firewalls,” we hear from Traci about a phone call she received from a ‘visher’ impersonating the social security administration. Hear how she paused and prevented falling victim to the attack. We also speak to Joel from the Novant Health cybersecurity products and services team about common strategies vishers take w…
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(Part 2 of 2) We continue our discussion with Candace Williams to learn more about how BRG leadership impacted her and what her plans are for the future. Ashleigh Hargrave 00:05 Welcome to Mosaic, your Novant Health podcast for diversity, inclusion and equity. You'll learn more about the mosaic of similarities and differences that make us stronger,…
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(Part 1 of 2) Candace Williams talks about her term as co-leader of the Women Business Resource Group at Novant Health. Learn why their work was awarded the #1 spot at the national Impact Awards. Then join us for Part 2 where Candace shares how BRG leadership impacted her and how that's opening up new opportunities for her. Ashleigh Hargrave 00:05 …
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The "who" and "what" behind the Veterans' BRG
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What does the Veterans BRG do for team members, patients and the community? Find out on this episode of Mosaic when co-chair Elizabeth Lee and events committee chair, Cee Cee Thomas, invite BRG member David Cloer to share his thoughts.By Novant Health InsideRemarkable
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On this episode we continue our conversation with members of the Novant Health Pride BRG. They discuss waht it means to be an ally and advocate for the LGBT community, including addressing health inequities.By Novant Health InsideRemarkable
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We are kicking off Season 2 of Mosaic! Becky Knight, Business Resource Group (BRG) coordinator, talks with members of the Novant Health Pride BRG about what coming out means and why it is still relevant, even thought it has been more than 30 years since the first Coming Out Day.By Novant Health InsideRemarkable
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The COVID-19 Vaccine: A Reflection in Impact and Equity - Yvonne Dixon
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Yvonne Dixon, a health director for Novant Health shares her reason for taking the Covid 19 vaccine and the historic and recent health inequities that may deter African-Americans and people of color from receiving theirs. The Covid 19 Vaccine: A Reflection on Impact and Equity - Yvonne Dixon January 2021 Welcome to Mosaic, your Novant Health podcas…
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The Challenge of a Colorectal Cancer Diagnosis
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Ashleigh Hargrave 0:05 Welcome to Mosaic, your Novant Health podcast for diversity, inclusion and equity. You'll learn more about the mosaic of similarities and differences that make us stronger, and how health equity benefits us all. Piece by piece, we're telling the stories of the beautiful mosaic of Novant Health. Becky Knight 0:24 One critical …
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Ashleigh Hargrave 00:05 Welcome to mosaic, your Novant Health podcast for diversity, inclusion and equity. You'll learn more about the mosaic of similarities and differences that make us stronger, and how health equity benefits us all. Piece by piece, we're telling the stories of the beautiful mosaic of Novant Health. Becky Knight 00:24 Monday, Jan…
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Bedside Report: The emergency nursing COVID-19 experience
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Tune in to the final episode in a three-part series that explores the experiences of Novant Health nurses who have been on the front lines of the COVID-19 pandemic. On this episode of Bedside Report, Michael and Daria speak with Paris Lawhorn, BSN, RN, Novant Health Presbyterian Medical Center, Fallon Houk, BSN, RN, Novant Health Forsyth Medical Ce…
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In this episode, we speak with Brittany Samuels, a Novant Health nurse, about the Novant Health Upward Mobility RN Scholarship Program. Your generous pledges through Giving. Serving. Together helped Brittany to fulfill her dream of becoming a registered nurse.By Novant Health InsideRemarkable
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In this episode, we follow-up with Nikki Nissen, senior director and chief nursing officer, NHMG. In our episode Accidental Leadership, Nikki shared that she tried finding her high school mentor for years, but has never had any luck. We check back in with her after some Novant Health team members made a reunion possible.…
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In this episode, Kirsten Royster, president of Novant Health Kernersville Medical Center and Novant Health system chief patient experience officer, talks with John Linkous and Renae Caldwell, directors of patient experience, about how we bring the human experience to life at Novant Health.By Novant Health InsideRemarkable
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Novant Health has and always will be committed to ensuring a safe and secure environment for our team members. We sat down with Kathy Haddix-Hill, vice president of emergency and trauma services, and Kip Clark, director of public safety, to learn why violence is so prevalent in healthcare, what are the warning signs and how they are leading efforts…
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Journey to delivering remarkable: Dr. Pam Oliver
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Pam Oliver, MD, executive vice president, Novant Health and president, Novant Health Physician Network, shares her journey from her childhood in eastern North Carolina to her leadership delivering remarkable at Novant Health.By Novant Health InsideRemarkable
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Team member donates car to fellow team member in need
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One day, Bill Gavett, emergency services paramedic at Novant Health Presbyterian Medical Center, found himself no longer in need of his Toyota Camry. His fellow team member, Johnisha Conner, had recently been in a car accident and could not afford another car. In an inspiring act of kindness, Bill decided to give his car to Johnisha. This story sho…
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Helping kids overcome obstacles early in life
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Stacy-Ann Whitton, early intervention specialist, has dedicated her career to helping children with developmental delays and disabilities. Her passion for her profession comes from her own experience watching her son struggle with serious illness as a baby. Hear her story and how she creates a remarkable experience for our youngest patients and the…
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Delivering twins, triplets and remarkable care
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In this episode, we speak with the Lippard family about their lifelong ties to Novant Health.By Novant Health InsideRemarkable
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Trang Vuong, MD, shares her story of how escaping communist Vietnam now impacts how she cares for her patients at Novant Health Primary Care Poplar Tent.By Novant Health InsideRemarkable
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What could go wrong? How we’re getting ahead of harm before it happens.
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What could possibly go wrong? That's a question David Priest, MD, chief safety, quality and epidemiology officer, often asks — and he wants every Novant Health team member to ask themselves, too. Find out what Novant Health is doing to ensure every patient's experience is safe and remarkable and how you can use our safety behaviors to support our j…
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In this episode of Inside Remarkable, we speak with Julie Barfield, a Great 100 nurse, about the importance of taking chances and making a difference in the lives of our patients.By Novant Health InsideRemarkable
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Today, we sit down with Tonya Robinson, a volunteer coordinator at Novant Health Presbyterian Medical Center. She always felt the calling to help others and knew that healthcare would be the best place to serve her community. Listen on to hear more about Tonya’s role at Novant Health and how she earned the honor of representing North Carolina as a …
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Chief safety, quality and epidemiology officer David Priest, MD, discusses different safety and quality rating programs. In this episode he covers Leapfrog Group safety grades, the Centers for Medicare and Medicaid Services five-star quality rating system and more.By Novant Health InsideRemarkable
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In this episode we hear from Kimberly “Kitty” Webb, Novant Health patient partnership specialist, about how she often felt vulnerable as a child growing up in foster care. Her understanding of what it means to be vulnerable now helps Kitty relate to patients, who can also feel vulnerable at times.By Novant Health InsideRemarkable
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In this episode we hear from Jean Miller, outreach resource specialist at Novant Health Today’s Woman OB/GYN and recipient of the Mark, our team member recognition program. Jean works tirelessly to reduce infant mortality rates by connecting patients with resources that can positively impact their babies’ health, things like education, food, transp…
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How our team members built Novant Health Mint Hill Medical Center
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In October, Novant Health Mint Hill Medical Center celebrated its one year anniversary. In those 365 days, our team members have provided a remarkable patient experience for thousands of patients. Now, Joy Greear, the president and chief operating officer at Mint Hill, takes us on the hospital’s journey from planning the layout and breaking ground …
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In this episode, we speak with Chandra Swaim, a nurse at Novant Health Clemmons Medical Center, about how a scary experience as a patient inspired her to become a nurse and the unexpected way she was reconnected with her past.By Novant Health InsideRemarkable
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In this episode of Inside Remarkable, Nikki Nissen, senior director and chief nursing officer for the Novant Health Medical Group, details her journey of living in foster care, becoming a teenage mother and her "accidental" rise into nursing leadership. Find out who she credits all her success to.By Novant Health InsideRemarkable
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Preparing the next generation in healthcare
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In this episode of Inside Remarkable, team member Karla Aldridge tells us about her work with the Novant Health Explorers program, which allows high school students in all of our markets to explore clinical and administrative careers. We'll also hear from Felicity Booth, a high school student who has participated in the program for the past two yea…
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The secret to creating lasting patient connections
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In this episode we hear from Katrina Sanders, orthopedic nurse navigator, on how her passion for caregiving and "no one is a stranger" attitude help her deliver the remarkable patient experience.By Novant Health InsideRemarkable
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We need to see more black male nurses in healthcare. Here's why.
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Jermaine Dalton is among the relatively small number of black men in nursing. Why is that the case and why does having more representation matter? In this episode we discuss the challenges and solutions ahead.By Novant Health InsideRemarkable
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No hurricane or Ebola scare can stop this remarkable team
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In this episode we hear from Mike Bianchin, vice president of logistics operations, on the magic that goes into making sure team members and patients can always access life-saving medical devices and supplies where and when they need them.By Novant Health InsideRemarkable
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In this episode of Inside Remarkable, team member Tony Bentley shares how he survived sudden cardiac arrest thanks to CPR, community members and Novant Health team members delivering our mission, vision and values. Listen until the end for things you can do to help someone experiencing sudden cardiac arrest. Thank you to http://www.freesfx.co.uk fo…
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A nurse, physician, chaplain and bioethicist discuss the role of humanity in healing in this episode. Tune in for the first ever Novant Health Reads book club podcast as we discuss "In Shock: My Journey from Death to Recovery and the Redemptive Power of Hope."By Novant Health InsideRemarkable
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In this bonus episode of Inside Remarkable, Jonathan Fisher, MD, walks us through a mediation exercise.By Novant Health InsideRemarkable
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In this episode of Inside Remarkable, Jonathan Fisher, MD, shares how he got out of his lowest point of life with the help of the practice of mindfulness.By Novant Health InsideRemarkable
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