We're trying something different this week: a full post-show breakdown of every episode in the latest season of Black Mirror! Ari Romero is joined by Tudum's Black Mirror expert, Keisha Hatchett, to give you all the nuance, the insider commentary, and the details you might have missed in this incredible new season. Plus commentary from creator & showrunner Charlie Brooker! SPOILER ALERT: We're talking about the new season in detail and revealing key plot points. If you haven't watched yet, and you don't want to know what happens, turn back now! You can watch all seven seasons of Black Mirror now in your personalized virtual theater . Follow Netflix Podcasts and read more about Black Mirror on Tudum.com .…
Real Estate Team OS is your guide to starting, growing, and optimizing a real estate team. Weekly episodes give you stories, insights, decisions, and hard-learned lessons of team leaders, operations leaders, brokerage owners, and real estate agents at every stage of business growth from solo agent to mega team.
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If you're a top-producing real estate agent or broker-owner determined to close more deals, earn more money, and enjoy more freedom without working extra hours, this is your mastermind space. I’m Steve Kyles, and along with my co-host Frank Garay, we share actionable strategies and real-world insights designed just for you.
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066 Outsourcing Operations with Jen Dillard
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52:17Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe The JDRE Team was growing quickly in the relatively small and highly competitive market of Hood River, Oregon. But when their Director of Operations and Marketing Manager separated from the organization, team leader Jen Dillard found herself back in a challengi…
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065 The Identity-Based Team Model with Lisa Stafford
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59:19Talk or type with our new Team Bot: https://realestateteamos.com/bot Seasoned agents and new agents alike often wonder what they’ll give up when they join a team - including their identity. Over the past decade, Lisa Stafford has refined an identity-based team model that blends the best of both the team and solo experiences - your individual identi…
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064 The Myth of Work-Life Balance (and What to Do Instead) with Jordan Quaresma
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54:39Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe When you’re an early stage team leader who’s built your business on a high level of customer care, you have to figure out how to balance the needs and wants of your clients, agents, systems and processes, and … life. Instead of seeking balance, Jordan Quaresma …
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063 Using EOS Principles to Scale Faster with Harvey Yergin
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52:20Talk or type with our new Team Bot: https://realestateteamos.com/bot A Division I college athlete, Chief of Logistics with the US Army Corps of Engineers, licensed real estate agent, franchise founder, and entrepreneur, Harvey Yergin discovered EOS like you … the hard way. A friend gave him a copy of Traction, which he didn’t read … until he experi…
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062 Providing Your Business in a Box with Kristina Salcido
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53:29Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Owned and led by Kristina and Kiki Salcido, K2 Omni Group is based in Albuquerque, but they’ve expanded to Boston and Dallas. How? By finding the right business partners and providing their “business in a box.” In order to do that, you need a standardized team …
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061 Ranking the Top Real Estate Teams with Mark Adams
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54:50Talk or type with our new Team Bot: https://realestateteamos.com/bot Verified rankings of the top agents and teams in your city, state, or nation - that’s what RealTrends Verified works to produce every year. Go inside the rankings to learn how they work. What’s the difference between an agent and a team (it’s not as easy as you might think)? What’…
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060 Winning with Part-Time Agents and VA Staff with Jessica Boswell
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58:26Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Jessica Boswell’s goal is to build the first female-led team to be #1 in units sold in Connecticut. And she’s off and running. The founder and team leader of J. Boswell Team at LPT Realty in West Hartford, Connecticut, Jessica refuses to “cheap out,” works to g…
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What 50 Conversations in 1 Day Taught Us: The Power of Taking Massive Action
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18:46What happens when you commit to 50 Talk To’s in a single day? Everything changes. In this episode, we explain why action builds confidence, how taking massive action brings clarity, and why most Real Estat Agents are sitting on untapped potential simply because they’re not having enough conversations. If you’ve ever wondered what’s possible when yo…
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059 Preserving Your Profit Margins with Anthwon Thomas
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1:03:52Talk or type with our new Team Bot: https://realestateteamos.com/bot Top-line revenue growth of a real estate team is great. But driving that growth while preserving your gross profit margin and net profit margin is even better. In this conversation, Anthwon Thomas shares his numbers along with the story of starting and growing Silver Lining Real E…
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Get Your Listings on TV for Free: How MoveTube Captures More Listings
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11:43In this episode Steve Kyles and Frank Gray reveal how you can get your listings on TV for free using MoveTube. This game-changing tool enhances listing presentations, boosts open houses, and tracks activity to impress sellers. Learn how this free tool syndicates your listings on TV and helps you capture even more listings with its innovative featur…
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Turn Your Database into Dollars: Simple Targeted Ads for Repeat Clients
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10:57In this episode of the Success Agent Partners Podcast, hosts Steve Kyles and Frank Gray break down the power of your database and reveal a simple, low-cost strategy to keep you top-of-mind with your past clients. Learn how targeted ads can effortlessly transform your contacts into repeat customers and referrals—all without a hefty expense. Ready to…
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058 Profitability vs Durability with George Laughton and Billy Hobbs
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55:24Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Founder and team leader George Laughton is focused on top-line revenue growth. COO Billy Hobbs is focused on expense management and operational efficiency. Both have an eye on net operating income, but neither is cuffed to the numbers or focused on making a spe…
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057 Conversations Make Paychecks with Tyler Blair
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52:47Talk or type with our new Team Bot: https://realestateteamos.com/bot Phone calls create conversations. Conversations make paychecks. How many two-minute conversations do you need to make a paycheck? About 31. Throughout this conversation, Tyler Blair repeatedly emphasizes a real estate fundamental: “phone calls are the only thing that matters.” Lea…
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Turn Your Database into Dollars: The Referral Machine
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11:39In this episode of the Success Agent Partners Podcast, hosts Steve Kyles and Frank Garay reveal a simple, easy-to-implement process to transform your existing client database into a powerful referral machine. Discover how to convert past clients into a steady stream of referrals that drive more deals, higher income, and greater freedom—without work…
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056 Clients for Life with Amy Stockberger
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52:44Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Most great agents and teams provide significant value to clients before and during a real estate transaction. But most aren’t as systematic or successful after the transaction. Amy Stockberger solved this problem with margarita machines (among other tools and s…
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055 How To Drive Per-Agent Productivity with Jonathan Campbell
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1:00:13Talk or type with our new Team Bot: https://realestateteamos.com/bot Jonathan Campbell leads the #1 real estate team in Pennsylvania. The 20 agents on the team each close 45-50 units per year. Together, they more than tripled the units and nearly doubled the volume of the second-ranked team. What are the keys to this success? How does the team sust…
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Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Over the past few years, Tarasa Hurley has become licensed, a real estate agent, a team leader, and a co-owner of an independent brokerage. One key to this progress is a problem many people would love to have: too many leads! Hear the story of tearing down the …
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053 Hardwired for Hard Work with Jill Biggs
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43:20Talk or type with our new Team Bot: https://realestateteamos.com/bot Like many team leaders, Jill Biggs didn’t intend to become a real estate agent or start a team. Today, she leads the top team in her market, The Jill Biggs Group with Coldwell Banker Realty in Hoboken, NJ. Get stories and lessons from nearly 20 years of growing the team to about 6…
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052 Doing What Few Agents Will with Treasure Davis
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56:20Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Along with her first two team members (who are still with the team today), Treasure Davis built the #1 real estate team in Colorado Springs - a team of 15 agents who closed more than 400 units last year. More than 20 years into the business and more than a doze…
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051 Lead Quality vs Lead Quantity with Lauren Bowen
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53:24Talk or type with our new Team Bot: https://realestateteamos.com/bot From being one of the first four real estate agents of a new real estate company to serving as Chief Operating Officer of a +1,000-member organization, Lauren Bowen has experienced, learned, and achieved more than most in the industry over the past decade … all with boldness and k…
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[BONUS] 2025 Opportunities from 2024 Changes with Renee Funk
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42:43Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Compared to 2023, production was down about 18% this year for The Funk Collection brokered by eXp Realty in Orlando, Florida. Co-team leader Renee Funk took no pleasure in sharing that, but also acknowledged that it’s a fact. Many teams experienced similar resu…
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050 [Part 2] 2024 Wins and 2025 Game Plans
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57:39Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Meet and learn from four of your fellow Real Estate Team OS listeners who share 2024 wins and 2025 game plans with you. Each person shares what's ahead in 2025, the state of their real estate business today, and what they've learned and implemented from guests …
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049 [Part 1] 2024 Wins and 2025 Game Plans
58:53
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58:53Talk or type with our new Team Bot: https://realestateteamos.com/bot Meet and learn from four of your fellow Real Estate Team OS listeners who share 2024 wins and 2025 game plans with you. Each person shares what's ahead in 2025, the state of their real estate business today, and what they've learned and implemented from guests on the show. A few t…
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048 Real Estate Teams by the Numbers with Andrew Flachner
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47:10Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Get key takeaways from The Teams Report, a first-of-its-kind report providing essential benchmarks for real estate teams. Get insights into the teams of your peers and competitors in categories like: team size, org structure, roles, compensation, GCI, growth ex…
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[Inside Whissel Realty] Doubling Sales Production Again (and Again) with Adrian Quijano
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35:41Talk or type with our new Team Bot: https://realestateteamos.com/bot [Episode 10 in the Inside Whissel Realty series on Real Estate Team OS] For each of the past few years, Adrian Quijano has doubled sales production - from 15 to 30 to nearly 60. And he’s pacing to double it again this year. Learn how and why the top real estate agent in Whissel Re…
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[Inside Whissel Realty] Finding The Right Team with Karlee VanDyke
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36:05Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe [Episode 8 of the Inside Whissel Realty series on Real Estate Team OS] In her move into real estate, Karlee VanDyke spent six months interviewing nearly every team and brokerage in her market. Now you can learn from that process - how to know what you’re lookin…
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[Inside Whissel Realty] The Agent Concierge Experience
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20:18Talk or type with our new Team Bot: https://realestateteamos.com/bot [A bonus episode in the Inside Whissel Realty series on Real Estate Team OS] Before we bring you two of Whissel Realty Group’s top-performing agents to close the series, we’re highlighting one of the most important themes you’ve heard from the team. A key lesson in the series: pro…
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[Inside Whissel Realty] Omnichannel Marketing with Max Bolanos
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33:40Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe [Episode 7 of the Inside Whissel Realty series on Real Estate Team OS] New to Whissel Realty Group and new to the real estate industry, Max Bolanos is drinking from a fire hose. And he was kind enough to join us in this series just 90 days into that journey as …
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[Inside Whissel Realty] Three Pillars of Content Strategy with Bryan Koci
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41:28Talk or type with our new Team Bot: https://realestateteamos.com/bot [Episode 6 in our Inside Whissel Realty Series on Real Estate Team OS] Besides Kyle Whissel, CEO and Team Leader of Whissel Realty Group brokered by eXp Realty in San Diego, very few people have been on this team’s journey longer than Media Manager Bryan Koci. How long? Nearly a d…
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[Inside Whissel Realty] Getting Right-Fit Agents Into Production with Katy Carlson
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37:25Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe [Episode 5 in the Inside Whissel Realty series on Real Estate Team OS] After managing a yoga studio for a decade, Katy Carlson joined Whissel Realty Group brokered by eXp Realty in San Diego as a real estate agent. In her first 18 months, she became a mentor an…
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[Inside Whissel Realty] Lead Sources and Lead Flow with Rachel Choo
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40:22Talk or type with our new Team Bot: https://realestateteamos.com/bot [Episode 4 in the Inside Whissel Realty series on Real Estate Team OS] Learn from school-teacher-turned-ISA-turned-sales-leader Rachel Choo how the skill of regulating emotions improves sales as we dive into the agent training, mentorship, and role-play behind the #1 team in San D…
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[Inside Whissel Realty] “The Backbone of the Sales Funnel” with Shannon Youssefi
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47:37Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe [Episode 3 in the Inside Whissel Realty series on Real Estate Team OS] From third-generation real estate agent to team operations leader, Shannon Youssefi has unique experience and skillsets. Even within Whissel Realty Group, brokered by eXp Realty in San Diego…
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[Inside Whissel Realty] Providing Agent Leverage Profitably with COO Chris VanderValk
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45:32Talk or type with our new Team Bot: https://realestateteamos.com/bot [Episode 2 in the Inside Whissel Realty series on Real Estate Team OS] From head of acquisition for an eliminated partnership program to ISA team builder to EOS integrator and hands-on COO to eyes-on/hands-off COO, Chris VanderValk has seen and contributed a lot to Whissel Realty …
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[Inside Whissel Realty] Letting Your Systems Run Your Company with CEO Kyle Whissel
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1:00:30Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Within a couple of days of recording this conversation, Whissel Realty Group brokered by eXp Realty in San Diego, had 42 transactions scheduled to close. On one day! This type of performance isn’t possible without mature and optimized systems. Kyle Whissel welc…
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047 12X Agent Count in 8 Months with Shawn Getty
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52:23Talk or type with our new Team Bot: https://realestateteamos.com/bot Shawn Getty sold 186 homes in the first half of his third year in real estate, including a stretch of 60 homes in 60 days. And he did it all with $0 in ad spend. Shawn started the team-building process 6 or 7 times before getting the traction he has today (including losing 27 agen…
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046 Paths and Playbooks to 40+ Agents with Kyle Draper
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56:07Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Four and a half years ago, Kyle Draper started Serene Team (brokered by eXp Realty in Los Angeles) with two agents he’d mentored earlier in his career and an admin. Today, the team is more than 40 agents strong - and growing. As you’d expect, the path was fille…
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[Techtember] 045 Marketing and Your Tech Stack with Chase Whitney
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51:59Talk or type with our new Team Bot: https://realestateteamos.com/bot Chase Whitney is doing geographic farming activities today that he was doing as a pre-teen to support his parents' real estate business. After more than a dozen years as an agent himself, Chase still does many hands-on, in-person, face-to-face, and human-to-human activities that c…
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[Techtember] 044 Transaction Coordination and Your Tech Stack with Lisa Vo
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54:19Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Deep experience with transaction coordination and operations. Roles on mega teams and small teams alike. A passion for and understanding of technology. Lisa Vo brings more than a dozen years of industry experience and specific strengths and insights to this Tec…
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[Techtember] 043 Operations and Your Tech Stack with Chelly Herren
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57:51Talk or type with our new Team Bot: https://realestateteamos.com/bot From studying supply chain management to running operations for a team from 0 to 100 agents to becoming COO of a real estate team committed to per-agent productivity, Chelly Herren’s seen, tried, learned, and achieved a lot - especially in the zones of real estate tech and real es…
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[Techtember] 042 Planning Your Real Estate Tech Stack with Lee Adkins
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56:33Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Real estate agent. Operations leader for a real estate team. Partner in a real estate brokerage. Real estate tech consultant. These are just a few of the roles Lee Adkins has played and seats he’s been in over the past couple of decades in the industry. He’s th…
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[Techtember] 041 Shaping Your Real Estate Tech Stack with Justin Benson
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1:03:33Talk or type with our new Team Bot: https://realestateteamos.com/bot When set up properly, your technology should be shaped to your real estate team’s way of doing things. It should support your vision and your dreams. It should enhance and improve your SOPs. But often we get things turned around and allow our tech to dictate how we operate. Instea…
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040 Customer Centricity with Follow Up Boss Co-Founder Dan Corkill
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42:52Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Your customer is your North Star. They're the reason you're in business. They're the source of revenue and referrals. You may have personal motivations and goals for yourself and your team, but none are achieved if you don’t attract the right people and deliver…
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039 Operating More Like A Car Dealership with Andrew Duncan
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56:37Talk or type with our new Team Bot: https://realestateteamos.com/bot In recent years, The Duncan Duo Team has been twice the size and done twice the transactions. Today, they’re in a healthy spot between a small SEAL team and a mega team - and Owner Andrew Duncan is back in, hands-on, every day. Leadership changes. Marketing changes. Buyer agency c…
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038 From ISA to Director of Opportunities with Lisa Ryan
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51:37Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe An incredibly valuable part of your team operating system: the ISA function, your ISA team, and your Inside Sales Manager. Here in Episode 38, Lisa Ryan, Director of Opportunities at Exquisite Properties LLC, an independent teamerage in San Antonio, Texas, shar…
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037 Prospecting for Listings with Greg Harrelson
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57:20Talk or type with our new Team Bot: https://realestateteamos.com/bot Prospecting to set up listing appointments. It was foundational to a successful real estate business 30 years ago. It remains so today. Greg Harrelson got his start prospecting. And growth from appointment setter, to a small real estate team, to a teamerage with 9 offices and 5 ma…
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036 AI + Agents = The Future of Your Team with Taylor Hack
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1:02:24Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe The future of your real estate team is agents working with AI. It's a human experience, not a bot experience. A well-equipped, tech-enabled agent becomes a cyborg. But don’t confuse a cyborg for a robot. The former is simply a living organism augmented by an ar…
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035 What's In Your Real Estate Team Operating System?
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40:27Talk or type with our new Team Bot: https://realestateteamos.com/bot What’s the OS stand for in Real Estate Team OS? Operating System! So what exactly is in your real estate team operating system? It’s everything backstage, behind the curtain, back of house, and behind the agent. It’s the people, processes, and technology we put into place to keep …
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034 Simplifying Your Real Estate CRM with Elena Kee
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53:53Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe Our themes in this conversation include simplicity, ease of use, interconnectedness, complementarity, intention, unification, transparency, and holism. Our topic is real estate tech stack in general and real estate CRM in particular. Our guest is Elena Kee, a r…
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033 The Past, Present, and Future of Real Estate Teams
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40:52Talk or type with our new Team Bot: https://realestateteamos.com/bot As we’ve heard on episodes of Real Estate Team OS with guests like Tom Ferry and Chris Heller, the roots of the real estate team business model are more than 30 years deep. But we’re still just getting started! Spend time with seven pioneers of teams and teamerages from New Jersey…
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032 The Problem with Content-Based Training with Carmen Morin
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57:15Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe The most common problem with corporate training and education, including real estate training, is its classroom-style, content-based, and lecture-based approach. We tend to pile on more modules, courses, topics, and information, rather than focusing very specif…
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