UX design pioneers and Adaptive Path co-founders Peter Merholz and Jesse James Garrett discuss the evolving challenges and opportunities for design leaders.
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Under the guidance of experienced practitioners from Adaptive Path and other top companies, this four-day conference introduces user experience practitioners to new rich internet application design approaches, practical prototyping techniques, effective cross-organization communications strategies and more.
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In the Power of Ten podcast, Andy Polaine talks to guests from a broad range of disciplines about the intersection of design, technology, psychology, organisations, culture and society. The show looks at how design operates at many levels and in many forms, from thoughtful detail through organisational transformation to the changes in society and the world.
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A podcast exploring how Design Leadership is evolving and maturing as a business discipline, the implications on Design Management, Design Education and the role of Chief Design Officers and Executives. With a focus on in-house design teams our guests are Design executives, directors and CDOs from around the world who have dealt with evolving design to support and have impact within large-scale business. Your host Martin Dowson is a Design Leadership Coach and Interim Design Exec with over 2 ...
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Adaptive Path brings together a collection of podcasts from across the web. You'll find our practitioners speaking at conferences and interviewing experts in our field. You'll also find a collection of the best presentations from our events including UX Week and MX: Managing Experience.
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Anne Pascual, VP and Head of Design for European fashion e-commerce giant Zalando, joins Peter and Jesse to talk about driving innovation in a mature product category, the differences between leading design for an agency and leading design in-house, and creating a culture of trust at scale.By peterme
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S4 Ep6: Hansi Singh: AI-accelerated environmental forecasts
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Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. My guest in this episode comes from a very different field to design. Dr Hansi Singh is a former Professor of physical climate science, University of Victoria…
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Koji Pereira, Chief Design Officer for Brazilian fintech Neon, joins Peter and Jesse to talk about his career journey from Brazil to Silicon Valley and back again, finding the balance between speed and quality, and strategies for making the design team and the design process more inclusiveBy peterme
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46: Leading with Clarity (ft. Vuokko Aro)
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Vuokko Aro, VP of Design for the UK's popular digital-only bank Monzo, joins Peter and Jesse to talk about shifting your design approach as your company scales, building a true peer relationship with product leadership, and creating a sense of togetherness for remote and embedded teams.By peterme
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Jesse and Peter grapple with the prevailing discourse around design leadership, the shift occurring from what design has been to what it is becoming, the ego death necessary for leaders to embrace their potential, and the opportunity for professionalism.By peterme
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S4 Ep5: Indi Young - Mental Models and Thinking Styles
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Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. Indi Young is a solution strategist who uses purpose-focused qualitative data science. She created her method over a 30-year span, and teaches that method in …
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S4 Ep4: Keeping it real when writing with AI – iA Writer's Oliver Reichenstein
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Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. While every app rushes to add an AI assistant, iA Writer's Oliver Reichenstein asks, "Why should I bother reading what you haven't written?" Here he talks tel…
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S4 Ep3: Jaimes Nel - Do design frameworks lead to boring products and services?
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Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. Has the product and design obsession with frameworks and process led to everyone working on autopilot, churning out a bland monoculture of design? When are th…
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44: The Mindful Executive (ft. Christina Goldschmidt)
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Christina Goldschmidt joins Peter and Jesse to reflect on her first 60 days on the job as the newly appointed VP of product design for the music industry giant Warner Music Group. She offers thoughts on getting up to speed and finding early success as an incoming leader, profiling your stakeholders as if they were users, the leadership power of per…
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43: Leading Enterprise UX for LEGO Group (ft. Rebecca Nordstrom)
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LEGO's Rebecca Nordstrom leads the team designing the software they use to produce those billions of little bricks. She joins us today to talk about bringing UX to the factory floor, measuring success when user adoption is mandatory, and the differences between leading design in North America and in Europe.…
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S4 Ep2: Peter Merholz - State of the Design Nation
1:02:13
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Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. My guest in this episode is Peter Merholz. We talked about the state of the design nation, the burst bubble of the Cambrian explosion of design from the last …
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42: Leading From Trust (ft. Cynthia Savard Saucier)
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Peter and Jesse are joined by Cynthia Savard Saucier, co-author of the book Tragic Design and VP of UX for the Canadian e-commerce giant Shopify. We talk about what's worth fighting for and what's not, sharpening the business acumen of her teams, and the strategic value of kindness.By peterme
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41: Leading Experience Design for the Military (ft. Colt Whittall)
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In this episode, "mission critical" takes on a whole new meaning when you're the Chief Experience Officer for the United States Air Force. The first person to take on that role, Colt Whittall, joins us to talk about getting things done when you have more influence than authority, finding meaning and purpose in government service, and taking risks i…
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40: The Cross-Trained Design Leader (ft. Rajat Shail)
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Hardware design, software design, package design, experience design. Rajat Shail oversees all of it for home automation company Vivint. Rajat joins us to share what he's learned about managing design as a holistic function, the benefits and pitfalls of using design thinking training to engage executives, and what to do when your mandate is broader …
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S4 Ep1: Linn Vizard - Service Design for Real World Outcomes
42:29
42:29
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Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. My guest in this episode is Linn Vizard, one of Canada’s leading advocates of service design who co-founded Service Design Toronto in 2013. She’s the founder …
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S3 Ep9: Aparna Rae — Diversity, Equity & Inclusion in the workplace requires deep structural change
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Diversity, Equity & Inclusion in the workplace should be driven by data and transparency. But, says Aparna Rae, it is not enough. The real work is deep structural change to the organisation if we are to make our systems more equitable, more fair, more just, and not take dignity and humanity away from people. Power of Ten is a show about design oper…
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S3 Ep8: Sara Wachter-Boettcher – Breaking the Gaslighting Cycle of People Pleasing & Overwork
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If you're a designer who has been told to “Prove your value.” “Justify your presence.” “Demonstrate impact.” only to find yourself throwing yourself against the wall of immutable organisational structure and culture, what do you do?" asks Sara Wachter-Boettcher Power of Ten is a show about design operating at all levels of zoom, from thoughtful det…
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. This episode's guest is Alison Coward, a strategist, workshop facilitator, coach, and an author with 20 years' experience in leading creative …
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S3 Ep6: Kate Tarling – The Service Organization
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Kate Tarling, a service leader and specialist who helps large organisations create successful services, by changin…
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S3 Ep5: Dr Pierce Otlhogile-Gordon – The Space Between Transformation and Liberation
56:33
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Dr Pierce Otlhogile-Gordon, known as Doctor OG, an innovation catalyst, researcher, facilitator, and evaluator, ba…
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S3 Ep4: Sheryl Cababa – Systems Thinking for Designers
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Sheryl Cababa, author of Closing the Loop: Systems Thinking for Designers. Sheryl is a design researcher and strat…
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39: Reflections on the State of Design Leadership (Season 3 finale)
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In this episode, Peter and Jesse reflect on the conversations they had with senior design leaders, the themes that emerged, the challenges facing design leaders today, and our hope for a brighter future.By peterme
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S3 Ep3: Alex Schmidt – Deliberate Intervention
51:14
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Alex Schmidt, author of Deliberate Intervention: Using Policy and Design to Blunt the Harms of New Technology. Ale…
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38: The Craft-led Design Executive (ft. Tim Allen)
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n this episode, Peter and Jesse speak with Tim Allen, Global Head of Design and Research for Instacart, about his craft-forward approach to design leadership, how psychological safety enables innovation, partnering with strong operations leaders, and how growing up Black in Japan proved formative in his lifelong advocacy for inclusion in design.…
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S3 Ep2: Abby Covert – Stuck? Diagrams Help.
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is the wonderful Abby Covert, an author, teacher and community leader in the field of information architecture who ai…
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37: From Design Leadership to Product Leadership (ft. Che Douglas)
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In this episode, Peter and Jesse speak with Che Douglas, who has shifted from VP of Design to VP of Product for Booking.com, the world's leading travel website. Che talks about the cultural and functional relationship between product and design, what it's like to lead both as an integrated team, and the necessity of driving alignment in order to dr…
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36: The Chief Design Officer as Corporate Executive (ft. Jehad Affoneh)
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In this episode, Peter and Jesse speak with Jehad Affoneh, Chief Design Officer of Toast, on topics ranging from the what it means to be an executive, how accountability is shared across functions, the importance of aiming metrics at organizational maturity, developing an experience strategy, working with Founder-CEOs, and the differences in workin…
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S3 Ep1: Natalie Dunbar – From Solo to Scaled
44:13
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Natalie Dunbar, UX-focused content strategist with a unique blend of skills as a journalist, content writer, and u…
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35—The Actualized Design Executive (ft. Daniela Jorge)
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In this episode, Peter and Jesse speak with Daniela Jorge, Chief Design Officer at PayPal, about vision, delivering on an end-to-end customer experience, growing and developing the next generation of leaders, taking advantage of design skills such as facilitation, and what she's learned from working in more traditional companies.…
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Jason Mesut who many know from IXDA conferences and his writing on Medium, particularly Shaping Design. Here we ta…
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34: Design leadership to support organizational transformation (ft. Rachel Kobetz)
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In this episode, Jesse and Peter speak with Rachel Kobetz, Global Head of Design for Expedia Group, about how at the core of her role is organizational transformation, how intentionality is at the core of every action, and the importance of relationship and communications in all directions.By peterme
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S2 Ep27: Joff Outlaw - The Art of Engagement
48:14
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is my friend and ex-colleague, Joff Outlaw, Managing Director of DesignIt for Australia and New Zealand, having taken…
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33: Leading Design in a Product World (ft. Greg Petroff)
1:03:39
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In this episode, Jesse and Peter are joined by Greg Petroff, Chief Design Officer at Cisco Secure, and former design executive at GE, ServiceNow, and Compass, who shares with us his experiences in elevating Design's voice in the product development process, the importance of partnership, relationship, and communication, and why he's hopeful for Des…
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32: The Intentional Design Executive (ft. Kaaren Hanson)
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Kaaren Hanson, Chief Design Officer at Chase Bank, joins Peter and Jesse to discuss her approach to being a design executive, including what components need to be in place for success, how she coaches her teams, what she's learned to do (and not do), and how she navigates idealism and pragmatism.By peterme
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31: Sustaining yourself as a design executive (ft. Katrina Alcorn, GM IBM Design)
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In this episode, Katrina Alcorn, General Manager for IBM Design, joins Peter and Jesse to uncover various aspects of being a design executive, including where to spend your time and energy, how to maintain culture and cohesion at scale, and the importance of showing compassion for yourself.By peterme
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S2 Ep26: KA McKercher - Beyond Sticky Notes
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is KA McKercher, a designer and writer living on Aboriginal land in Australia. They have over 10 years experience lea…
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S2 Ep25: Seb Chan - Looking Backwards to the Future
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Seb Chan, Chief Experience Officer at ACMI - the Australian Centre for the Moving Image in Melbourne - championing…
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30— Mailbag: UX maturity, conflict fatigue, and getting past imposter syndrome
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(This is our last episode for a couple months. Talk to you in August!) In this episode, Jesse and Peter field questions from listeners, which lead to a range of discussions, including leading in immature organizations, the power of playing politics, overcoming imposter syndrome, and developing a self-reflective leadership practice.…
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29: Listening with Intent (ft. Indi Young)
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In this episode, Jesse and Peter speak with their friend and former colleague Indi Young on the eve of the release of her forthcoming book, Time to Listen. The conversation ranges from our time together, to how she approaches her work, her focus on listening deeply to each other, and her passion for matters of equity and inclusion.…
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S2 Ep24: Thejus Chakravarthy – Make Work Suck Less
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Thejus Chakravarthy, an operational consultant that focuses on people, process, and technology, in that order. Cur…
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28: The Leadership Ceiling (ft. Tim Kieschnick)
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In this episode, Jesse and Peter talk to Tim Kieschnick, who established the UX practice at healthcare giant Kaiser Permanente, and then went on to spearhead human-centered design in the organization, about his illuminating framework he calls The Leadership Ceiling, the importance of playing politics, how to start a movement, and what it was like t…
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Brian Hoadley & Martin Dowson - Season 1 Review
1:02:01
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Season 1 Final Episode - Martin & Brian Hoadley review the season. I've invited Brian Hoadley to return, having opened the season, and reflect back with me on 9 interviews with 9 very different Leaders of Design. All of our guests have led design in an in-house, large-scale complex environment and have brought with them some insightful perspectives…
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S2 Ep23: Teresa Torres - Continuous Discovery Habits
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Teresa Torres, an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable a…
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27: Choose Yourself—Making up your career path as you go (ft. Abby Covert)
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In which Peter and Jesse are joined by information architect and author Abby Covert, who shares her story of moving from independent consultant, to Etsy's staff information architect, to product manager, and then independent writer and teacher. She shares what she learned along the way about burnout and work-life balance, and gives us a peek at her…
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26: Chief Design Officers and Design Executive Effectiveness (ft. Gordon Ching)
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In which Peter and Jesse chat with Gordon Ching about the emerging role of the Chief Design Officer, design executive effectiveness, the power of brand, the importance of taste, and other matters.By peterme
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S2 Ep22: Jorge Arango – Information Gardens
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest in this episode is Jorge Arango, a consultant, author, speaker, and educator and host of The Informed Life, a podcast that explores h…
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S2 Ep21: Tutti Taygerly - Make Space to Lead
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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and on to changes in society and the world. My guest this week is Tutti Taygerly, returning to the show for a second time. Tutti is an executive leadership coach and professional speaker…
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Nathan Weyer - Philips - The Co-Dependency of Design and Business
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OVERVIEW In today's episode, I'm going to be in conversation with Nathan Weyer COO of Design at Phillips. For me Phillips is one of two aspirational models for Design in complex legacy organizations (The other being IBM). Organisations that have transformed themselves to be relevant and growing into the future with Design as a core superpower. In t…
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Peter Merholz - The Success of in-house Design and the Design Executive Leader Role
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OVERVIEW: In this episode, I am joined by Peter Merholz, Design Executive and Organisational Consultant, Author and Founder of Adaptive Path. His book, co-authored with Kristin Skinner, Organisational Design for Design Orgs is a go-to book for so many Designers, Design and non-design Leaders. In our conversation, we cover specifically the differenc…
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Jane Austin - CXO @ Digitas - In-house vs Agency Leadership Perspectives
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In this episode, I am joined in conversation by Jane Austin who is the Chief Experience Officer for Digitas UK, prior to which she held a number of Design Exec roles for in-house teams. Jane recently delivered a talk on the Language of Business at UXLive where she shared measurement frameworks such as Pirate Metrics with the Audience. She speaks wi…
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