We are on a mission. A mission to save and revitalize independent pharmacy. On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time. Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, Mark Bivins VP of Sales, and Marsha Bivins Marketing Director
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Inside “Obesity: The Modern Famine” with Kathy Campbell | Catalyst Pharmacy Podcast Episode 114
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Pharmacists can impact their patients’ lives in so many ways, ways that go beyond putting pills in a vial. They play a vital role in correcting the course of their health journey. For Kathy Campbell (you can call her Dr. Kathy), a different kind of health obstacle is rocking the general public. On this episode, join Kathy and host Mark Bivins as th…
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Transform Your Pharmacy Website with Storbie | Catalyst Pharmacy Podcast Episode 113
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Making a pharmacy website has just become easier than ever. RedSail Technologies is proud to announce a strategic partnership with Storbie a prominent New Zealand-based website platform, to introduce RedSail Websites – a website solution tailored specifically for community pharmacies. In this week’s episode of the Catalyst Pharmacy Podcast, join ho…
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Into the Clinical World of Pharmacy with Tana Kaefer | Beyond the Scripts Podcast EP 57
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Pharmacy is an industry all about adaptation. From fluctuating reimbursements to evolving clinical services, the road to modern patient care is always evolving. For Tana Kaefer, change simply offers new ways to innovate. In this episode, join host Will Tuft and Tana as they discuss the ins and outs of clinical services, med sync, eCare plans, and w…
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Cost Plus Models, Growth Margins, and RedSail’s New Payment Solution | Catalyst Rewind Episode 18
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Times are changing in the pharmacy industry. Whether we’re talking about PBM reform, the rise of cost-plus models, or new ownership journeys, there’s always something new to talk about in the pharmacy realm. In this edition of Catalyst Rewind, we take a look back at some of our favorite conversations of this (relatively) new year. From RedSail’s Rx…
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Patient Transparency and PBM Reform in Congress with Scott Pace | Catalyst Pharmacy Podcast Ep 112
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In an industry full of pharmacy rockstars, few stand out like Scott Pace. An Arkansas-based pharmacist and lawyer, Scott Pace is all about advancing patient care at the governmental level — he was also a former guest on the Catalyst Pharmacy Podcast so it was high time to see what he’s been up to. In this episode, join host Mark Bivins and Scott as…
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How RedSail's RxCash+ Can Transform Your Pharmacy's Profits | Beyond the Scripts Episode 56
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Your pharmacy’s next money maker is just a few clicks away. RedSail Technologies’ RxCash+ can provide your pharmacy with data-driven cash pricing using AI and tailored pricing algorithms, driving incremental value for your pharmacy and savings for your patients. But don’t take our word for it: RedSail’s Terri Albarano and Joey Chamberlain, Presiden…
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AMA-APhA Controversy, Pharmacist Reimbursement, Work Shortages | Catalyst Catch-Up
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The pharmacy world runs at such a hectic pace that it can be hard to be with the times. While you can’t keep up with everything that’s going on in the industry, there are a few hot button topics that you simply can’t miss. Join Mark and Josh as they sit down and discuss current pharmacy events in the inaugural edition of our new segment, Catalyst C…
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See Pharmacy From a Different Angle with Bill Osborn | Catalyst Pharmacy Podcast Episode 111
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Owning and operating one pharmacy is hard enough — now imagine 30. That’s what makes up some of Bill Osborn’s resume. His experience and influence in the industry serve as a model for what independent pharmacies can do — and he has no intention of slowing down. In this episode, join hosts Mark Bivins and Josh Howland as they discuss with Bill about…
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Tap Into Personalized Services with Lacy Epperson | Beyond the Scripts Podcast Episode 55
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ersonalized services are what independent pharmacy is all about. It’s that unique approach to patient care that can transform both a patient’s health journey and a pharmacy’s bottom line. Few know the importance of innovative patient care than Lacy Epperson of Mitchell’s Drug Store. You might be familiar with Mitchell’s from previous podcast episod…
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Put the “Community” in “Community Pharmacy” | Catalyst Rewind Episode 17
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Patient care isn’t one size fits all. As a community pharmacist, you can put your own stamp on pharmacy work, from attending community events to creating a unique vaccine workflow. Do what works for your community, even when it’s off the beaten path. In this edition of Catalyst Rewind, we’ve assembled some of the industry’s best and brightest who m…
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The Compounding Shift With Scott Brunner | Catalyst Pharmacy Podcast Episode 110
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In the healthcare industry, patients receive the best and most comprehensive care for a given ailment. Pharmacy compounding is a tried and tested example that personalized care is the best care. For Scott Brunner, CEO of the Alliance for Pharmacy Compounding (APC), it’s one of the best ways to brighten your patients’ health journeys. In this episod…
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Tackle Pharmacy Accounting With Scotty Sykes | Catalyst Pharmacy Podcast Episode 109
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Accounting is one of those things that pharmacists may overlook. In the pursuit of providing stellar patient care, it’s easy to forget about that all-important bottom line. Luckily, Scotty Sykes has you covered. His expertise in pharmacy and small business accounting ensures pharmacies are operating with a clean financial bill of health. Tune in to…
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Don’t Sweat the Small Stuff with Cynthia Feldman | Beyond the Scripts Podcast Episode 54
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Hindsight is 20/20. Some of your greatest worries from back in the day now are just a footnote in the present moment. Though it’s easy to look back and think you should’ve worried so much, applying it to the future is easier said than done. For Cynthia Feldman, it’s all part of the pharmacy ownership journey. In this episode, join Cynthia and host …
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How to Grow Your Pharmacy in 2024 | Catalyst Rewind Episode 16
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In this week's Rewind, we delve into what makes a pharmacy practice truly successful. Join us as we explore the core essence of growth and innovation within the realm of community pharmacy. Our investigation reveals a profound truth: the cornerstone of not only maintaining but also significantly expanding your pharmacy business lies in forging auth…
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2023 Year-in-Review | Catalyst Rewind Episode 15
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From PBM reforms and provider status to recognizing the full scope of pharmacy work, 2023 has been a landmark year for the pharmacy industry. It has also been an unforgettable one for the Catalyst and Beyond the Scripts Podcasts. Here we have assembled a jam-packed compilation of some of this year’s most resonant and stimulating conversations. thou…
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The Power of Pharmacy Technicians | Catalyst Rewind Episode 14
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You don’t need a white coat to change your patients’ lives. Pharmacy techs help the pharmacy world go round, from stabilizing your workflow to enhancing patient relationships. In this latest Rewind, we assembled some of our favorite guests who have transformed the meaning of the term “pharmacy technician.” Learn how your techs can transform your ph…
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If You Break It, You Can Fix It With Tiffany Capps | Catalyst Pharmacy Podcast Ep. 108
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The road to pharmacy success is not a straight line. It’s full of ups and downs, highs and lows, and peaks and values. But with change comes experience, as Tiffany Capps will almost surely tell you. For almost a decade, she’s empowered the independent pharmacy industry by empowering technicians, embracing industry change, and enjoying the pharmacy …
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Make Big Business in a Small Community with Pete Crouch | Beyond the Scripts Podcast
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Independent pharmacies might look small compared to their chain counterparts, but they are mighty. Though they may be small in size and stature, they play a profound role in their patients’ health and the betterment of their community. Few know this as well as Pete Crouch, whose four decades of exceptional pharmacy work have made Eden Drug Mart the…
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Too Much of a Good Thing With Stanley Warren | Catalyst Pharmacy Podcast Ep. 107
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You probably know Stanley Warren from his LinkedIn posts or general social media presence. For the last year, he’s helped independent pharmacy owners elevate and enhance their pharmacy operations. From streamlining inventory management to increasing your OTC sales, “Pharmacy Stan” knows how to take your pharmacy out of the red and snuggly into fina…
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The Current State of Pharmacy Law | Catalyst Rewind Episode 13
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PBM reform. DSCSA compliance. Provider status. You’ll find all these topics and more in the latest edition of Catalyst Rewind. Take a legislative and judicial walk down memory lane as we review the latest and greatest in pharmacy law. In this episode, learn about the still-essential information about DSCSA compliance, how a lawyer is tackling PBM r…
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Shape Your Front End for Success With Shahida Choudhry | Beyond the Scripts Episode 52
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Beyond the Scripts is all about using your pharmacy degree to its fullest potential. It’s no secret that patient care goes beyond the pharmacy counter, knowing no physical or holistic bounds. Few know this better than Palm Pharmacy owner Shahida Choudhry, whose experience and ambition have positively impacted the industry. In this episode, join her…
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Unlock Your Full Potential (and Profits) With Shawn Nairn | Catalyst Podcast Ep. 106
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Times are always changing in the pharmacy industry, and few places exemplify this better than Pittsburgh, Pennsylvania. ACORx Pharmacy Owner Shawn Nairn stands front and center in this tidal wave of innovation, embracing the new while making sure independent pharmacies are properly getting their due. He also loves “The Big Lebowski,” so what’s not …
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The Price to Create is Zero with Kyle McCormick | Catalyst Podcast Ep. 105
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Saving money for your patients is easier and more convenient than you think. Blueberry Pharmacy Owner Kyle McCormick is at the forefront of this idea with his cost-plus model, a tried and true way to help his patients save money while getting the care they need. In this episode, he along with hosts Jeff Key and Marsha Bivins discusses everything fr…
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EP104 - Lawyer Up Against PBMs With Mark Cuker
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Time to lawyer up. In this week’s episode of the Catalyst Pharmacy Podcast, attorney Mark Cuker talks about all things litigation in the pharmacy realm. A premier litigator in the environmental and pharmacy realm, Mark currently represents plaintiffs in an ongoing pharmacy mass action lawsuit, filed on behalf of over 450 independent pharmacies, fig…
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BTS EP51 - Climb the Pharmacy Tree With Nicolette Mathey
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Trees take a while to grow — several lifetimes in some cases. A tree’s growth perfectly represents the slow yet fruitful process of growth: subtle and unapparent in the moment, but profound in the long run. As the Owner of Palm Harbor Pharmacy, Nicolette knows that the journey is the reward for both the pharmacy and its patients. In this episode, l…
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BTS EP50 Part 2 - Nurture Your Pharmacy’s Network With Saswat Kabisatpathy
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Your pharmacy’s growth and success depend on several factors: a loyal patient base, generating a profit, having an efficient staff, and more. Then look at the long-term. How are you nurturing your pharmacy’s network? Saswat Kabisatpathy of the Avant Institute tells all about how you can do just that. In this second part of our conversation with Dr.…
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BTS EP50 Part 1 - Grow Your Pharmacy Ecosystem With Saswat Kabisatpathy
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Rome wasn’t built in a day. Likewise, a successful pharmacy doesn’t materialize overnight. Progress is hardly ever noticeable until you take a step back and see all the progress you’ve made. Few know this better than Saswat Kabisatpathy. As CSO of the Avant Institute, Dr. Swat knows just how important it is to create a healthy pharmacy ecosystem fo…
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EP103 - Find Your Pharmacy's Eureka Moment With Ashley Moose
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It’s no secret that independent pharmacies are doing more than filling the average prescription or administering flu shots. Now more than ever they are a pillar of the community — and Ashley Moose knows the job is far from finished. As Owner of Moose Pharmacy and CPESN’s Director of Network Development, pushing the industry forward is all in a day’…
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EP102 - Turn Your Pharmacy’s Weakness into a Superpower With Sandie Kueker
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Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the valu…
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BTS EP49 - Enter the New Age of Pharmacy With Joseph Poling
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The road to pharmacy ownership is full of hills and valleys, especially if you’re working for the same company the whole time. Such is the case for Joseph Poling, who started his pharmacy career in the Colorado-based Good Day Pharmacy and hasn’t looked back since. Joseph knows as well as anyone that the only way to move your pharmacy is forward — a…
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EP101 - Learning Your Patients’ Stories With Julie Stewart
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One of the best parts of working in an independent pharmacy is how you can put your own stamp on patient care. Medical Arts Pharmacist Julie Stewart knows this firsthand. Through a blend of hard work and empathy, this Flip the Pharmacy award winner knows that the making of a great pharmacy is its quality of patient care. In this episode, learn how …
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EP100 - Yesterday, Today, and Beyond With Gina Groves
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To quote Steve Jobs, the journey is the reward — and what a journey it’s been. After over three years, 99 episodes, and nearly 150 guests, the Catalyst Pharmacy Podcast has reached its landmark 100th episode. And who better to have on to celebrate than our first-ever guest, PioneerRx’s Project Manager Gina Groves? On this special episode, join Jeff…
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Catalyst Rewind | Episode 12 - Taking Your Pharmacy to the Next Level
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Three years. 99 episodes. Almost 150 guests. As the Catalyst Pharmacy Podcast nears its landmark 100th episode, we take a trip down memory lane on this incredible journey. This time around, listen to some of the industry’s best and brightest talk about the key component of the industry: the pharmacy itself. Tune in to how you can make your independ…
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Catalyst Rewind | Episode 11 - Understanding Pharmacy Finances
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Owning an independent pharmacy is more than providing exceptional patient care. You’re also running a small business — and businesses need to make money to stay afloat. Listen as some of the industry’s best and brightest talk about the financial side of pharmacy: the basics, the unexpected, and the absolute essentials. Learn how to strike the cruci…
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EP99 - Perfecting DSCSA Compliance With Sam Pizzo and Mark Tate
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The November deadline for DSCSA compliance is rapidly approaching. There’s a lot to keep track of, and it can easily feel confusing and overwhelming. Luckily, Sam Pizzo and Mark Tate are here to clear the air. As SVP of Strategic Alliances and President of InfiniTrak, respectively, Sam and Mark know the ins and outs of DSCSA compliance. Tune in as …
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EP98 - Creating a Vaccination Destination With Jason Briscoe
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Patient care knows no bounds, and few know that better than Jason Briscoe. As Director of Pharmacy Operations at STChealth, Jason knows how pharmacy work goes beyond putting pills in a bottle — it’s all about educating your patients. In our first fully in-person episode, Jeff, Marsha, and Jason discuss his pharmacy journey, family fun, and a pharma…
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Catalyst Rewind EP 10 - Doing Right By Your Patients
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Patient care comes in all shapes and sizes. It can range from dispensing medications to administering vaccines to leveraging your technology. Whatever your approach to patient care looks like, we all share a common objective: do right by them. Putting the “care” in “patient care,” some of our industry’s best and brightest discuss how you can take y…
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EP97 - Teamwork Makes the Dream Work With Tammy Bullock
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Nothing is better than an efficient pharmacy. They make the impossible look easy on a daily basis with the help of technology, efficient workflow, and — most of all — a fantastic team. Tammy Bullock, Staff Pharmacist at Osterhaus Pharmacy, knows a thing or two about creating a positive team culture. Join hosts Jeff Key and Marsha Bivins as they dis…
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BTS EP48 Part 2 - The New Blueprint of Florida Pharmacy with Kevin Duane
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Pharmacists face several obstacles in providing exceptional service. Whether we’re talking PBMs or DIR fees, patient care rarely follows a straight line. For Panama Pharmacy Owner Kevin Duane, it’s nothing that we can’t handle. In this episode, Kevin and Will Tuft talk about all things pharmacy in the Sunshine State, Kevin’s experience speaking in …
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BTS EP48 Part 1 - Plunge into Pharmacy Technology With Kevin Duane
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Embracing new pharmacy technology is a balancing act. On one hand, it can enhance your pharmacy’s workflow. On the other hand, it can lead companies to let go of human workers in favor of automation. For Kevin Duane, however, the solution is simple: new tech is meant to make pharmacy work even more efficient. On this episode, listen as the owner of…
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Catalyst Rewind EP 9 - Embracing New Pharmacy Technology
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Technology makes the world go round. It touches every part of pharmacy life, from how you process prescriptions to how you communicate with your patients. Be ahead of the digital curve by embracing the latest and greatest in pharmacy technology and automation. Whether you want to learn about the growing role of artificial intelligence, how to bette…
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BTS EP47 - The Pharmacy Wonderland With Meredy Ayers
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There’s a saying that goes, “Behind every good pharmacist is a good technician.” Meredy Ayers begs to differ: pharmacy techs are beside the pharmacist, standing side by side to provide quality patient care. Technicians are indispensable and she is a shining example of this through her work as Administrative Coordinator for Bremo Pharmacy. In this e…
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EP96 - A Pharmacist's Guide to a Good Day With Jackson Justus
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Pharmacy ownership is a tough journey, especially when you’re from another state. But for Jackson Justus, it’s all in a day’s work. Owner of the Iowa-based Owl Pharmacy, he tells himself, “I’m gonna have a good day at work today” as he begins the day. Through the power of optimism, kindness, and chicken salad, the Kentucky native’s team has become …
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Catalyst Rewind EP 8 - Best of Catalyst Connect Speakers
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It’s the most wonderful time of year at PioneerRx. With Catalyst Connect 2023 beginning this week, get in the Catalyst Connect spirit by watching this year’s speakers dish out priceless industry knowledge. Whether you’re attending this year or want to know what the fuss is all about, you don’t want to miss these nuggets of wisdom in this week’s epi…
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EP95 - Pharmacy in the Puerto Rico Sun With Debbie Weitzman
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Debbie Weitzman’s career has been anything but ordinary. She’s held positions at top companies like JP Morgan, Johnson & Johnson, and now, Cardinal Health — but instead of working in the concrete jungle, she was soaking up the sand and surf of Puerto Rico. Debbie spent over 10 years working for Cardinal’s Puerto Rico division, and in that time, she…
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Catalyst Rewind EP 7 | Pharmacy Ownership 101
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Pharmacy work is an ongoing endeavor. Pharmacy ownership takes that to a whole other level. Owning your own pharmacy is a time-consuming but extremely worthwhile journey. Whether you’re dipping your toes into pharmacy ownership or need to freshen up your small business, tune into this week’s episode of Catalyst Rewind to get must-have advice from s…
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BTS | EP46 - The Trials of Ownership With Theresa Tolle
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The road to ownership is a long one, but the journey is always the reward. Theresa Tolle knows full well the changing world of ownership. Theresa is the Owner of Bay Street Pharmacy in Florida and CPESN Florida Lead Luminary, where she is at the forefront of making sure independent pharmacists are getting their fair share. In this week’s episode, s…
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EP94 - Turning the Tables on Drug Pricing With Marc Essensa & Darren Thieding
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Drug pricing has been a long-standing issue for independent pharmacies, but the tables are starting to turn. Thanks to organizations like IPC, the industry’s largest GPO, independents can finally get a fair deal. In this episode, we meet with IPC executives Marc Essena and Darren Thieding to talk all things drug pricing. We discuss how rebates can …
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BTS | EP45 - Technicians Take the Stage With Danielle Pierce
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If independent pharmacy was a movie, technicians would have been behind the scenes — but now, thanks to techs like Danielle Pierce, they’re getting their time in the spotlight. Danielle, a CPhT and Director of Pharmacy Operations at Equitas Health, is all about advancing techs and helping their skills shine. Danielle joins Will this week to talk ab…
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BTS | EP44 - The Preceptor’s Survival Guide With Megan Smith
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There’s nothing quite as rewarding as shaping the next generation of pharmacists. For Megan Smith, it’s all accomplished through precepting. Megan is an Assistant Professor of Pharmacy Practice at the UAMS College of Pharmacy, and most recently, NCPA’s 2022 Preceptor of the Year. In her double-duty role, Megan teaches students valuable clinical ski…
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