EP102 - Turn Your Pharmacy’s Weakness into a Superpower With Sandie Kueker

Catalyst Pharmacy Podcast

Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the value of rejection, and how teamwork makes the dream work. Tune in to learn more about how to make your pharmacy more approachable, the importance of community health workers, and how to protect your staff’s morale.

Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events

Guest: Sandie Kueker | Owner and Operator of Hesston Pharmacy

Looking for more information about independent pharmacy? Visit www.pioneerrx.com

0:00 - What’s Going on in Kansas

15:28 - CPESN Kansas, RPMs, and Embracing Pharmacy Technology

22:00 - Out with the Old, In With the New (and Old)

29:23 - Handling Different Types of Pharmacy Ownership

35:10 - The Power of Community Health Workers

43:06 - Help Your Patients Like You Would Your Family

46:42 - The Value of Rejection

55:55 - Get Involved in the Community

1:00:23 - Protect Your Staff’s Morale