The Coach’s Road is hosted by Derek Read and Rick Schreiber, ice hockey coaches based in the US and Germany. In this show we discuss topics that a well-rounded and successful coach needs to know in order to develop people, athletes and players. Coaching is not just about the championships or wins and losses, it is first and foremost about developing humans. Every coach has a different road, and we hope to provide information and insights to help you find the right directions for yourself. We ...
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Financial services industry veteran Rick Kundracik joins WBI Co-CEOs Matt Schreiber & Don Schreiber, Jr., to provide wealth-building insights that keep you on top of the markets. Past performance does not guarantee future results. The views presented are those of podcast participants, and should not be construed as investment advice. Important disclosures: http://bit.ly/2Co4ush
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Strata Studios is the best resource to help you grow your PT or OT Clinic. We're the only single EMR platform & Revenue Cycle Management Service for Physical, Occupational, and Speech Therapy practices that helps you achieve a 99.99% reimbursement rate. Book a call with our team today 👉 stratapt.com
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Award-winning comedy panel show hosted by Danielle Ward, with team captains Margaret Cabourn-Smith and Michael Legge and amazing special guests. In it, two teams work out the right thing to do in strange scenarios and scary situations which range from the everyday to the weird and extreme. Don't feel you have to start at the beginning - we'd suggest you start with the most recent series then work backwards! Hosted on Acast. See acast.com/privacy for more information.
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#062: The most powerful tool for building a PT clinic (Feat. Rafi Salazar)
35:18
35:18
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On this episode of Strata Stories, we talk with Rafael Salazar the owner & CEO of ProActive Rehab & Wellness We dive into: 1. The power of mindset 2. The importance of working on the right projects 3. Challenging invisible scripts 4. And lastly why taking time off is key to success Connect with Rafi on LinkedIn here! Strata Stories are conversation…
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#061: Policy changes that will affect every PT clinic (Feat. Dana Strauss)
43:33
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On this episode of Strata Stories, we talk with Dana Strauss Senior Director of Government Affairs at CVS Health We dive into: - How to position your clinic to capitalize on the policy changes taking place over the next few years - Advocating for the PT profession and staying informed - Missed opportunities for physical therapists in policy advocac…
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#060: Why the best PT clinics are building this revenue stream (Feat. Justin Stiver)
30:59
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On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. How to make money outside of one-on-one patient care 2. The Power of creating on YouTube 3. The best strategy for attending PT conferences Connect with Justin on LinkedIn here! Check out The Active Adult here! Strata Stories are conver…
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#059: Strata Stories- Don't build your PT clinic this way (Feat. Colin Rigney)
44:34
44:34
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On this episode of Strata Stories, we talk with Colin Rigney, Business Partner @ Modern Physical Therapy And Sports Medicine in Arizona We dive into: 1. Why you shouldn’t build your clinic solely around Medicare 2. Knowing your practice's strengths and how to market them 3. The importance of standardization and systems 4. How to connect with patien…
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#058: Strata Stories -The Science Behind Patient No-Shows (Feat. Michael Silva)
34:37
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On this episode of Strata Stories, we talk with Michael Silva who is a PT and Business Coach/Consultant We dive into: 1. The Science Behind Patient No-Shows 2. Hospitality vs Customer service 3. The importance of differentiating through patient experience 4. How devices like the Apple Watch, Whoop, and Oura Ring can help deliver better patient care…
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#057: Strata Stories - How Artificial Intelligence will Change the PT Industry (Feat. Tony Maritato)
29:16
29:16
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On this episode of Strata Stories, we talk with Tony Maritato PT, the founder of Total Therapy Solutions We dive into: 1. How AI can positively impact the PT Industry 2. Understanding the liabilities that come with AI 3. And how healthcare & technology can build a more efficient partnership together Connect with Tony on LinkedIn here! Strata Storie…
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#056: Strata Stories - The Secret to Hiring & Retaining Great Therapists (Feat. Justin Stiver)
36:37
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On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. How to Hire and Retain Great Therapists at your Clinic 2. The importance of building a Continuing Education Program at your Clinic 3. Lastly, the effects of the FTC banning non-competes and what it means for the PT industry Connect wit…
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#055: Strata Stories - Why PT Clinics Fail (Feat. Rafi Salazar)
33:24
33:24
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On this episode of Strata Stories, we talk with Rafael Salazar the owner & CEO of ProActive Rehab & Wellness We dive into: 1. Identifying & mitigating choke points within your clinic’s cash flow 2. The importance of cash reserves 3. And why you MUST be thinking about diversifying revenue streams Connect with Rafi on LinkedIn here! Strata Stories ar…
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#054: Strata Stories - The Next Generation of PT Clinic Models (Feat. Jake Irwin)
41:32
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On this episode of Strata Stories, we talk with Jake Irwin, the owner of Pro Performance PT. We dive into: 1. The advantages of paying clinicians on a per visit basis 2. Shifting the risk and reward from owners to therapists 3. Why every therapist is a sales person 4. Tactical advice on how therapists can generate clients for themselves 5. And last…
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#053: Strata Stories - How to Reduce No-Shows & Cancels in PT Clinics (Feat. Jerry Durham)
29:51
29:51
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On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into: 1. How to reduce no-shows and cancels FAST 2. Mastering the front-end sales process 3. How to make sure your PT’s don’t burn out and quit 4. And the importance of retention systems Connect with Jerry on LinkedIn here! Strata Stories…
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#053: Strata Stories - The Most Important Part of Starting a PT Clinic (Feat. Michael Silva)
56:56
56:56
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On this episode of Strata Stories, we talk with Michael Silva who is a PT and Business Coach/Consultant We dive into: 1. Why Niching Down is A Golden Ticket to Growing a Practice 2. How to partner with CrossFit gyms, running clubs, and other parts of your local community 3. And How Michael motivated his staff by developing programs around their pas…
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#052: Strata Stories - Accounts Receivable Mistakes to AVOID (Feat. Kaitlin Herzog)
29:28
29:28
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On this episode of Strata Stories, we talk with Kaitlin Herzog PT and Account Executive at Red Rock Diagnostics We dive into: 1. Accounts Receivable Mistakes to AVOID 2. When to outsource AR vs bring in-house 3. Diversifying revenue streams 4. The importance of knowing your financial numbers as a clinic owner Kaitlin starts the show off by explaini…
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#051: Strata Stories - Key Tips on Preparing to Sell Your Clinic (Feat. Amit Gaglani)
35:58
35:58
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On this episode of Strata Stories, we talk with Amit Gaglani founder of AG Management Consulting We dive into: 1. Creating an exit strategy for your PT clinic 2. Understanding the microeconomics of your market 3. Crafting the perfect buyer avatar 4. The importance of marketing yourself to buyers Amit brings over two decades of healthcare expertise,…
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#050: Strata Stories - All Clinic Owners Should Track These Metrics (feat. Justin Stiver)
28:51
28:51
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28:51
On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. The key metrics Justin tracks throughout his 7 clinics (Check out his trailing 12-months template - download a copy for yourself HERE!) 2. How to track financial and clinical data 3. How frequently to review various metrics 4. Why shar…
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#049: Strata Stories - The Best Way To Monetize Your Expertise as a Therapist (Feat. Rafael Salazar)
31:33
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On this episode of Strata Stories, we talk with Rafael Salazar the owner & CEO of ProActive Rehab & Wellness We dive into: 1. The various ways to monetize your expertise as a therapist 2. How to motivate staff to create content 3. The importance of establishing a culture of consistency when it comes to creating content 4. When to fire a therapist a…
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#048: Strata Stories - How to Build Your First SLP Clinic - Lessons Learned & Mistakes to Avoid (Feat. Lauren Meffen)
47:26
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On this episode of Strata Stories, we talk with Lauren Meffen Owner of Wildflower Therapy and Head Neck Rehab. We dive into: 1. Lessons learned from building Lauren’s first clinic 2. Balancing personal life and work life 3. The benefits of being transparent with your staff 4. Why you should be careful not to grow TOO fast 5. And how to create a can…
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#047: Strata Stories - Eliminate Cancellations at Your Clinic (Feat. Jerry Durham)
38:15
38:15
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On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into: 1. Jerry shares his takeaways from The Graham Sessions 2. Why PT assistants are the most undervalued resource 3. Evaluations vs Treatments - Why we need to rethink the physical therapy model 4. How to handle cancellations and cancel…
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#046: Strata Stories - How to Renegotiate Payer Contracts for PT Clinics (feat. Justin Stiver)
45:55
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On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. How to renegotiate payer contracts for PT clinics 2. The best ways to get in contact with insurance companies 3. And why you must have data in order to renegotiate Strata Stories are conversations between Strata's CEO, Paul Singh, and …
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#045: Strata Stories - How to Create a Hiring Process at Your Clinic (feat. Megan Donaldson)
38:25
38:25
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On this episode of Strata Stories, we talk with Megan Donaldson, PT and Department Chair of Rehab Sciences at MUSC We dive into: 1. How to create a hiring process at your clinic 2. Why you need a hiring rubric 3. What types of questions to ask during an interview 4. And the importance of investing in employee growth Strata Stories are conversations…
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#044: Strata Stories - The Most Overlooked Part of Running a PT Practice (feat. Daniel Hirsch)
38:08
38:08
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On this episode of Strata Stories, we talk with Daniel Hirsch, CEO Risk & Compliance Analytics We dive into: 1. The importance of having the correct risk and compliance documents in place 2. Why you must invest in OSHA manuals, HIPA manuals, and other documents that are specific to your clinic 3. And finally the risks of social media. Daniel starts…
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#043: Strata Stories - Unlock Additional Revenue Streams with Cash-Based Services (feat. Dave Kittle)
45:57
45:57
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On this episode of Strata Stories, we talk with Dave Kittle the CEO of The Fieldmaker Group. We dive into: 1. Offering cash-based services at your clinic 2. What acquisitions are looking like in 2024 3. The benefits of owning multiple practices 4. The future of compensation in the PT & OT world 5. The importance of shifting toward consumer-facing a…
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#042: Strata Stories - The Future of Marketing for PT Clinics (feat. Rafael Salazar)
40:40
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On this episode of Strata Stories, we talk with Rafael Salazar the owner & CEO of ProActive Rehab & Wellness We dive into: 1. Why Rafi pays his therapists to create content each week 2. What it means to be in the expertise business 3. How to craft a positioning statement for your clinic 4. And the importance of leveraging digital media in your prac…
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#041: Strata Stories - Building a Million Dollar PT Clinic in 2024 (feat. Justin Stiver)
26:35
26:35
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On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. How to build a million-dollar clinic with healthy margins 2. Determining employee compensation and incentives 3. How to upsell additional services 4. The key to physical therapy businesses succeeding outside of local neighborhoods 5. A…
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#040: Strata Stories - The Most Important Operations Metrics For PT Clinics (feat. Roger Karsten)
26:36
26:36
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On this episode of Strata Stories, we talk with Roger Karsten DPT who is currently the owner of OnePT. We dive into: 1. What operational metrics should you be tracking monthly, weekly, and daily 2. How to track patient balances and follow up properly 3. Recruiting and interviewing tips 4. The advantages of sending billing out every single day 5. Ho…
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Episode 120 - A Coaching Conversation with Derek Army
57:38
57:38
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This episode features a great conversation with Derek Army, Head Coach of the Wheeling Nailers in the ECHL. With Derek we talk about the USA Hockey Player Development Camps, what the ECHL is and the opportunity it presents players and coaches. We then also talk about recruiting and buy in, self-development, and the influence his father, also a coac…
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#039: Strata Stories - A Guide to Risk and Disaster Planning for OT & PT Clinics (Feat. Ben Galin)
52:27
52:27
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On this episode of Strata Stories, we talk with Ben Galin PT and the owner of Evolution Rehab Group. We dive into: 1. A deep dive into the Change Healthcare cyber attack 2. How StrataPT decided to move clinics to different clearing houses FAST 3. How you as a clinic owner need to think about risk moving forward including tactical steps to mitigatin…
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#038: Strata Stories -The Biggest Mistakes to Avoid when Building your Clinic (Feat. Tony Maritato)
50:36
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On this episode of Strata Stories, we talk with Tony Maritato PT, the founder of Total Therapy Solutions We dive into: 1. The biggest mistakes Paul & Tony see clinic owners make 2. How to develop the right skills to make your practice grow 3. Advice on how to build the right culture and team 4. And understanding what it takes to sell a business Str…
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#037: Strata Stories - Proven Tactics for Attracting and Retaining Exceptional Employees (Feat. Jamey Schrier)
35:53
35:53
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On this episode of Strata Stories, we talk with Jamey Schrier, the founder of Practice Freedom U. We dive into: 1. How to recruit and retain great employees 2. How to shift from reaction mode to intentional decision-making 3. And the impact of high-stress decision-making Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders…
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#036: Strata Stories - Mastering Cashflow: The Lifeline of Your Clinic (feat. Ben Galin)
40:04
40:04
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On this episode of Strata Stories, we talk with Ben Galin PT and the owner of Evolution Rehab Group. We dive into: 1. The difference between profit and cash flow 2. The impact of accounts receivable on cash flow 3. Why you must fix your cancel and no-show rate 4. And How payment delays have huge effects on your business Strata Stories are conversat…
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#035: Strata Stories - How to control costs in your clinic (Feat. Ashley Mak)
37:16
37:16
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On this episode of Strata Stories, we talk with Ashley Mak PT, the owner of Dragon Digital Health We dive into: 1. How to control costs in your clinic 2. Why there’s a huge opportunity at the intersection between cash and insurance-based practices 3. How to find and serve your niche 4. And the importance of clarity in marketing Strata Stories are c…
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#034: Strata Stories - The 7 most important metrics all clinics should track (Feat. Sturdy McKee)
43:07
43:07
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On this episode of Strata Stories, we talk with Sturdy McKee, PT and owner of Sturdy Coaching We dive into: 1. The 7 most important metrics all clinics should track 2. How to use metrics as leading indicators and feedback loops 3. How many hours a week you should spend in the captain's seat 4. Why you should look at your business like SOAP note 5. …
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#033: Strata Stories - The easiest ways to market your PT/OT clinic (Feat. Jimmy McKay)
44:51
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On this episode of Strata Stories, we talk with Jimmy McKay DPT, and Founder of PT Pintcast. We dive into: 1. How to create short-form content 2. Low-cost options for creating that content 3. Why consistency is the answer to 99% of your marketing problems 4. Understanding attention 5. And lastly, the power of user-generated content Strata Stories a…
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#032: Strata Stories - How to build a physician referral program at your clinic (feat. Justin Stiver)
44:14
44:14
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On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. A step-by-step guide on how to pitch physicians 2. How to hire a business development person to build relationships with physicians 3. And how to make sure your clinic is set up to handle lots of referrals Strata Stories are conversati…
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#031: Strata Stories - The biggest threat to the Physical Therapy Industry (feat. Tony Maritato)
48:32
48:32
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On this episode of Strata Stories, we talk with Tony Maritato PT, the founder of Total Therapy Solutions We dive into: 1. The biggest existential threat to the Physical Therapy industry according to Tony 2. Advice for therapists wanting to make more money and increase their value 3. How to pitch your practice to referring physicians and patients 4.…
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Episode 119 - Preparing for the Youth Olympic Games with Joe Bonnett and Dave Caruso
1:00:00
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This conversation features Joe Bonnett and Dave Caruso, two pieces of the coaching staff for Team USA’s Ice Hockey Team in the 2024 Youth Olympic Games! We have a great conversation around the games and learning from and carrying on the success of USA Hockey at the World Juniors and Women’s U18 World Championships. We also talk about their guiding …
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#030: Strata Stories - How to optimize your front desk for more sales (feat. Jerry Durham)
51:45
51:45
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On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into: 1. What the first 45 seconds of a new patient call should sound like at your clinic 2. Understanding who the end user is vs who the decision maker is when selling your PT or OT services 3. Why the insurance company is NOT your custo…
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#029: Strata Stories - How to find the best referral sources for your clinic (feat. Roger Karsten)
38:49
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On this episode of Strata Stories, we talk with Roger Karsten DPT who is currently the owner of OnePT. We dive into: 1. How to find referral sources outside of doctors 2. Why Physical Therapists must be better at promoting the industry as a whole 3. Making sure you don’t become too reliant on one particular referral source 4. And how to start build…
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#028: Strata Stories - The future of physical therapy, value-based care and hybrid care (feat. Ben Galin)
48:59
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On this episode of Strata Stories, we talk with Ben Galin PT and the owner of Evolution Rehab Group. We dive into: 1. Why cash-based practices aren’t the end-all-be-all. 2. The future of PT, Value-Based Care and Hybrid care 3. And why most clinics must better understand cash flow Strata Stories are conversations between Strata's CEO, Paul Singh, an…
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#027: Strata Stories - How to train your front desk staff - a step-by-step guide (feat. Jerry Durham)
44:42
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On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into: 1. Why sitting, yes sitting, is the most valuable exercise any clinic owner can do to improve their business 2. The importance of recording EVERY phone call your front desk takes and what tool to use 3. The question EVERY clinic own…
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#026: Strata Stories - The biggest marketing mistakes 99% of PT clinics make (Feat. Jimmy McKay)
28:23
28:23
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On this episode of Strata Stories, we talk with Jimmy McKay DPT and Founder of PT Pintcast. We dive into: 1. Why most practice owners skip to HOW instead of asking WHY 2. How to find and communicate with your target audience 3. And why you must understand the game of attention when it comes to marketing your clinic Strata Stories are conversations …
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Episode 118 - Guardians of a Championship Culture with Thomas Koulentes and Stan Bowman
1:19:09
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This episode features a great conversation with Thomas Koulentes and Stan Bowman about a core value process that goes beyond selecting a set of words. They talk through their experience of the process that Thomas took the Chicago Blackhawks Management team through and how he encouraged them to own the values they created. We also discuss about the …
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#025: Strata Stories - The most important metrics your PT practice must track (Feat. Tony Maritato)
47:04
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On this episode of Strata Stories, we talk with Tony Maritato PT, the founder of Total Therapy Solutions We dive into: 1. The advantages of niching down and how to pick your niche. 2. How to develop the cash-based part of your business. 3. Why Medicare is the best lead generation tool ever. 4. What metrics Tony is always tracking in his clinic. Str…
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#024: Strata Stories- How to know if your clinic’s business model is BROKEN! (feat. Jamey Schrier)
43:48
43:48
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On this episode of Strata Stories, we talk with Jamey Schrier Founder of Practice Freedom U. We dive into: 1. How to know if your clinic's model is fundamentally broken from a financial standpoint 2. The metrics you must know in order to grow your business 3. And why you must spend time outside of patient care in order to grow your business Strata …
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#023: Strata Stories - Lessons from building 9 Physical Therapy Clinics (Feat. Roger Karsten)
41:12
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On this episode of Strata Stories, we talk with Roger Karsten DPT who is currently the owner of OnePT. We dive into: 1. Lessons from Roger's 31 years as a PT and building 9 practices across the US 2. How to craft a patient experience that’s as consistent as Chic-Fil-A's 3. How Roger acquires new patients with one simple tactic (try this at your cli…
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#022: Strata Shorts - In-House vs Managed Billing - What's the best route?
17:36
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On this episode of Strata Shorts, we dive into In-house vs Managed Billing, the pros and cons of each, and when to transition to managed billing. Strata Shorts are quick conversations between Strata's CEO, Paul Singh, and Director of Marketing, Thomas Schreiber. Episodes cover a wide variety of topics such as Healthcare billing, Growing a PT/OT Cli…
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Episode 117 - Striving, Surviving, and Thriving as Coaches with Prof. Cliff Mallett
1:18:07
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This conversation features Professor Cliff Mallett from the University of Queensland in Brisbane, Australia. With Prof. Mallett we talk about the recent serial winning coaches study, what they learned about serial winning coaches, and how we can apply their learnings in our coaching. A big part of the study and our conversation is about striving, s…
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#021: Strata Stories - The perfect content strategy for Physical Therapy Clinics (Feat. Justin Stiver)
43:21
43:21
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43:21
On this episode of Strata Stories, we talk with Justin Stiver the owner of Total Therapy Florida. We dive into: 1. Justin's exact content strategy for his PT clinics 2. And how to re-engage past patients (COPY THIS TACTIC!) Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice own…
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#020: Strata Stories - The secret to a great patient experience (Feat. Jerry Durham)
40:28
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On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into: 1. Finding your target demographic (and why you must niche down) 2. How to build an amazing patient experience 3. And Jerry’s favorite books all clinic owners must read Strata Stories are conversations between Strata's CEO, Paul Sin…
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#019: Strata Shorts - Build your clinic's marketing plan for 2024
25:26
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On this episode of Strata Shorts, we dive into how to build your clinic's marketing plan for 2024 and beyond! Strata Shorts are quick conversations between Strata's CEO, Paul Singh, and Director of Marketing, Thomas Schreiber. Episodes cover a wide variety of topics such as Healthcare billing, Growing a PT/OT Clinic, Entrepreneurship, and more! If …
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#018: Strata Stories- How to apply consumer marketing tactics to your clinic (Feat. Zain Syed)
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On this episode of Strata Stories, we talk with Zain Syed the founder of Digital Thoughts. We dive into: 1. Artificial Intelligence and machine learning in healthcare 2. Should healthcare adopt coupons? 3. How to apply consumer marketing tactics to your clinic Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT …
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