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Manage Smarter

C. Lee Smith, Audrey Strong & C-Suite Radio

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Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
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show series
 
This week, we're diving into some awesome employee engagement hacks to quickly reduce turnover. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the pro…
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This week, we're diving into a topic that hits close to home for many of us. Imposter syndrome. Have you ever felt like you're just waiting for someone to call you out as a fraud? You're not alone. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 …
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Stephanie Brown, founder of Creative Career Lab, talks about reverse ageism in the workplace and how it affects entry level workers and how they can gain more credibility when trying to land a job and work. She shares invaluable insights on how both young and older employees can navigate and overcome age-related biases. Discover practical strategie…
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This week, we explore the essential strategies for managing internal conflict within teams. We highlight the significance of understanding team motivations and provides practical steps for conflict resolution. Learn how to negotiate resolutions, hold employees accountable, and turn workplace challenges into opportunities. Gain valuable insights on …
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Kathi Enderes, Senior Vice President of Research at the Josh Bersin Company, is here to discuss Systemic HR. It’s a multi-year study including analysis of HR strategies from over 1,000 companies and 26 million employees, across all industries and geographies. Organizations now face complex, ‘post-industrial age’ challenges, that have HR at the hear…
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James Scouller, executive coach and author of 'How to Build Winning Teams Again and Again,' joins us to discuss the intricacies of team building. James explains the differences between real teams and performance groups, and shares actionable insights on optimizing team performance. Discover the essential elements for creating high-performing teams …
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Urs Koenig, author of 'Radical Humility,' explores the shift from heroic to humble leadership. Learn how to develop self-awareness, build trusting relationships, and foster a growth mindset. Discover practical tips for improving leadership skills and creating a leadership factory. SHOW NOTES: Urs Koenig, a former United Nations military peacekeeper…
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Frank Somma, a sales and communications expert, shares his insights on the importance of interpersonal communication in the age of AI in this episode. He discusses the findings of a study by Professor Vanessa Bonds from Cornell University, which revealed that in-person communication is the most effective, followed by phone calls, with emails being …
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Ryan Ruud, founder and CEO of LakeOne, shares his unique perspective on the role of technology in marketing. He argues that the rise of automation systems, mass email systems, and AI has made marketers lazy, leading to mass-produced, impersonal content. Ruud emphasizes the importance of the human touch in marketing and suggests that marketers shoul…
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Richard Weylman, author of 100 Proven Ways to Acquire and Keep Clients for Life, shares his insights on the importance of personalizing and humanizing every customer interaction. He discusses the role of AI in enhancing the customer experience and the need for companies to shift their focus from products to the customer experience and outcome. Weyl…
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Joel Garfinkle, executive coach and author of 'Executive Presence: Step into Your Power, Convey Confidence, and Lead with Conviction,' discusses the nine essential competencies that define executive presence. These include confidence, command, charisma, authority, decisiveness, boldness, influence, vocal expression, and clarity. Garfinkle explains …
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Dr. Jean Oursler, also known as the Results Queen, is our guest in this episode. With a PhD in business psychology, she is considered one of the country's top business consultants. Dr. Oursler shares her insights on achieving business success through a results-oriented approach and the implementation of the Entrepreneur Operating System (EOS). She …
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Wendy Swire, an expert in executive and leadership coaching and author of 'Anytime Coaching', joins us to discuss the difference between a sage brain and a saboteur brain. She explains how to recognize when you're in saboteur mode and how to shift to sage mode. Wendy also shares the five sage powers: empathy, exploration, innovation, navigation, an…
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Stephanie Brown, founder of Creative Career Level Up and author of 'Fired, Why Losing Your Job, is the best thing that can happen to you', shares her insights on how being fired can be a blessing in disguise and an opportunity for career development. She discusses strategies for career progression, overcoming imposter syndrome, and the importance o…
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Luis Scott, a respected attorney and consultant, shares his insights on the difference between a manager and a leader, how to develop a predictable business, the role of mediation in management, and when to involve a lawyer. He also discusses how to overcome low credibility in professions like law through continuous education. SHOW NOTES: Luis Scot…
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Justin Nelson, founder and CEO of Sphere Rocket VA, shares his journey from overcoming addiction to building a leading virtual workforce company. Discover the top functions of virtual assistants, the impact of AI, and how small businesses can leverage VAs for growth. SHOW NOTES: Justin Nelson is the Founder and CEO of Sphere Rocket VA, an industry …
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Dr. Carla Fowler is an MD PhD and elite executive coach. For the last decade, she has been a secret weapon for scores of CEOs, entrepreneurs, and other senior leaders. Carla’s unique approach combines the latest research from performance science with timeless best practices to help top performers level up and achieve their goals. In this podcast fo…
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David Horsager, CEO of the TrustEdge Leadership Institute and author of 'The Trust Edge,' discusses the pivotal role of trust in leadership and organizational success. Learn how trust influences retention, engagement, and performance, and discover practical strategies to build and sustain trust within your team. SHOW NOTES: David Horsager, MA, CSP,…
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Maria Victoria Albina (she/they) is a Master Certified Somatic Life Coach, UCSF-trained Family Nurse Practitioner and Breathwork Meditation Guide with a passion for helping humans socialized as women realize that they are their own best healers by reconnecting with their bodies and minds, so they can break free from codependency, perfectionism and …
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Steve Shenbaum is the founder of Game On Nation, a nationally recognized communication firm that employs game dynamics and improvisation to teach high-performance teamwork as well as communication, story-telling, public-speaking and presentation skills. In this podcast for managers, Audrey, Lee and Steve discuss: · How gamification can help you bec…
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Eddie Yoon, co-founder of Category Pirates LLC and author of 'The 22 Laws of Category Design', shares his expertise on category strategy and super consumers. Learn how businesses can leverage weird data to drive growth and why companies like Tesla and Starbucks excel in category design. Eddie offers actionable tips for scaling up by managing weirde…
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Today's guest says she's an optimistic person but her favorite word is NO. Andrea Waltz is the co-founder of Courage Crafters, Inc. and co-author of the best-selling book, Go for No! Yes is the Destination, No is How You Get There. For almost two decades, Andrea has been teaching people in virtually every business and industry how to think and feel…
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Steve Gielda is co-founder of Ignite Selling and author of Ignite Your Sales Strategies: A field guide to accelerating the pipeline - an Amazon Top 10 Sales Book! the book helps sales teams be able to think and act strategically, construct a seamless sales pipeline process, understand your customers’ buying factors for each unique sale, proactively…
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Brynne Tillman is the LinkedIn Whisperer and CEO of Social Sales Link. For over a decade she has been teaching Entrepreneurs, sales teams and business leaders how to leverage LinkedIn for social selling. As a former sales trainer and personal producer, Brynne adopted all of the traditional sales techniques and adapted them to the new digital world.…
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Darren Horwitz is the Founder of TenTen, a brand implementation firm that helps organizations plan, build, and manage brand change. Darren and his team work with clients to help them navigate the complex process of planning, executing, and bringing brands to life. In just over 8 years, TenTen has helped 100+ companies rebrand, across industries and…
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Crista Grasso is the go-to strategic planning and systems expert for online businesses when they want to scale. Known as the "Business Optimizer", Crista has the ability to quickly cut through noise and provide clarity on the core things that will make the biggest impact to scale a business simply and sustainably. She is the founder of the Lean Out…
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Get ready to be inspired by a true powerhouse in the field of productivity intelligence. Our guest today is Gerald J. Leonard, a leading figure who has revolutionized the way we approach maximizing our potential. Gerald is the Publishing Editor, CEO, and Founder of the Leonard Productivity Intelligence Institute, where he focuses on enhancing produ…
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Today’s guest is Beth Trejo, a trailblazing speaker, CEO, and founder of the global social-first digital agency, Chatterkick. Featured in USA Today, Yahoo, and Business Insiders as a Top 50 CEO for Women, Beth is a recognized advocate for women in tech. We have a fantastic new offer for CEOS! 1,000 ChatGTP prompts for the C-suite - https://chatterk…
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Stephanie Nivinskus is the CEO of SizzleForce Marketing, an agency that helps scaling companies get noticed and attract more clients on a daily basis. Since 1995, she has developed and executed brand-building campaigns for companies including Starbucks, The NFL, Quiksilver, and thousands of small businesses. A Story Brand Certified Guide and Certif…
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Joining us today is Mary Ann Pruitt, the CEO and President of Mosaic Media, a collection of media buying experts and creative strategists who negotiate, purchase, and monitor advertising space and airtime. She’s here today to share some marketing wisdom gleaned from her extensive career in media strategy and how it relates to the ever-evolving clim…
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Attorney Chuck Price, with 40 years of experience managing legal teams and trying cases. He was named one of the five most influential commercial litigators in Arizona by AZ Business Leaders magazine. He has taught management and negotiation to sales representatives, sales managers and others around the country. He is the author of Rewiring the Whi…
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Matt Blumberg is a technology entrepreneur, business builder, and CEO of Bolster, an on-demand executive talent marketplace that helps accelerate companies’ growth by connecting them with experienced, highly vetted executives for interim, fractional, advisory, project-based or board roles. Matt has been recognized as one of New York’s 100 most infl…
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Kevin Maney is a bestselling author, award-winning columnist, and partner at Category Design Advisors (CDA). His critically-acclaimed book, Play Bigger: How Pirates, Dreamers and Innovators Create and Dominate Markets, introduced business to the idea of category design and has sold more than 150,000 copies worldwide. As a founding partner of CDA, M…
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Marc Reifenrath is the CEO & Co-founder of Spinutech, a full-service digital marketing agency with 150+ team members across the U.S. In that capacity, he understands firsthand how critical a company’s culture is to achieving and maintaining success. Marc has helped Spinutech grow from a college start-up to one of the premier full-service digital ma…
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Elizabeth Rosenberg is a personal branding expert, strategic communications consultant, intuitive, and founder of The Good Advice Company. Her company is a marketing and communications consultancy, and with more than two decades of experience working with some of the most innovative brands and leaders in the world, Elizabeth taps her knowledge, int…
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Dana Pharant grew up in a cult and in her journey to healing became a Dominatrix. She's the author of "Become a Badass in Business.” These days, she has changed gears to help leaders show up with true authenticity and confidence by standing in what she calls the Inner Dominatrix energy. Her training and philosophy show leaders how to become a badas…
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Jody Grunden co-founded Summit CPA Group (Summit) in 2002, which merged with Anders CPAs + Advisors (Anders) in 2022. Summit, now a division of Anders, was the first fully distributed accounting firm. As the leading provider of Virtual CFO Services in North America, Summit provides professional Virtual CFO Services for over 100 companies across the…
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David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and The Wall Street Journal best-selling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation’s foremost trust stud…
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Jon Morris is the founder & CEO of Ramsay Innovations and a serial entrepreneur. Prior to Ramsay, he established Rise Interactive in 2004,with prize money from his second-place finish in the University of Chicago’s prestigious New venture Challenge. Over the next 16 years he grew Rise from a one-person shop to one of the largest independent marketi…
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Joining us today is Ron Ross, President and COO of Everee, a payroll platform that eases the payroll process for both employers and employees. Ron is a seasoned finance executive with 15 years of experience leading accounting, finance and operations teams at fast-growing companies. Ron came up with Everee after seeing firsthand the negative impact …
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Bryan Adams is the CEO and founder of Ph.Creative, a global employer branding agency. He is a prominent employer brand thought leader, podcaster, speaker, and author of “Give & Get Employer Branding.” Ph.Creative has built world-class employer brands and talent engagement strategies that have worked with the world’s top brands. In this podcast for …
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Maria Victoria Albina (she/they) is a Master Certified Somatic Life Coach, UCSF-trained Family Nurse Practitioner and Breathwork Meditation Guide with a passion for helping humans socialized as women realize that they are their own best healers by reconnecting with their bodies and minds, so they can break free from codependency, perfectionism and …
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Anthony Iannarino is a writer, speaker, salesperson, sales leader and entrepreneur. He publishes a daily blog at www.thesalesblog.com. His new book is called Leading Growth: The Proven Formula for Consistently Increasing Revenue . The book is an expert guide to enabling revenue growth in your sales team. Anthony Iannarino was frustrated with how sa…
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Darrin Jahnel is the founder and CEO of Jahnel Group, a 150-person software consulting company headquartered in upstate New York. Darrin leads with energy and is maniacally focused on creating an amazing work environment for his team. Jahnel Group has made the Inc 5,000 list 6 years in a row and has won multiple best workplace awards for their amaz…
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David Saltzman is the Principal at The Saltzman Group and a 20-year nationally-published monthly columnist, an accomplished stage and keynote speaker, and a seasoned marketer. For the past 15 years, David has focused on helping others create story-based marketing that cuts through the noise in their marketplaces and creates the first step toward en…
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Jeb Blount is the author of thirteen books including Fanatical Prospecting, Sales EQ, Virtual Selling, and his latest book, Selling in a Crisis: 55 Ways to Stay Motivated and Increase Sales in Volatile Times - which is the topic of today's discussion. Jeb advises a who’s who of the world’s leading organizations and their executives on the impact of…
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Dr. Lakeya Cherry, DSW, MSSW, ACC is an executive leadership coach who has dedicated her career to the growth and development of individuals and the organizations they are a part of. As an ICF Certified Coach, a StartingBloc Fellow, a Google #IamRemarkable Facilitator, and a Certified Dare to Lead™ Facilitator, she believes that when leaders are em…
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Matt Tenney works to develop highly effective leaders and sales professionals who achieve extraordinary, long-term business outcomes – and live more fulfilling lives – as a result of realizing high levels of self-mastery and more effectively serving and inspiring greatness in the people around them. Matt is a social entrepreneur and the author of t…
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Give Sandra Halling the business equivalent of a 5,000 piece jigsaw puzzle and she can make it look like the picture on the box. As founder of The Data Mavens, she’s dedicated to helping entrepreneurs and executives design their workflow and systems to feel organized, have peace of mind, and prioritize what matters to them. Sandra is an expert on p…
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For the past 20 years, Skot Waldron’s work for clients such as J.P. Morgan Chase, CDC, Georgia Tech, Royal Caribbean, Sesame Workshop, The Home Depot, and The Coca-Cola Company has included national and international communication programs. Skot Waldron is an internal communication strategist who uses his extensive knowledge of brand development to…
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