The Smart Cleaning School Podcast helps cleaning business owners from start-up to the struggling solo to the striving seven-figure get SMARTER in their businesses, reshape their mindset, increase productivity, clear the overwhelm, and get clarity through SMART goal-setting & personal accountability. Ken Carfagno is a lifetime learner and teacher. His mission is to help visionaries make the impact they were meant to make.
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Attention Airbnb, vacation rental, short-term rental owners, house hackers, and the cleaners who clean the properties! Are you looking for efficient and specialized cleaning strategies for your short-term stays? Look no further than "Turnover Cleaning Tips," the podcast hosted by cleanfluencer Angela Brown. With over three decades of experience as a professional house cleaner, Angela shares her expertise in all aspects of cleaning, from basic techniques to unique situations. Tune in each wee ...
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This Podcast was created to inspire, motivate and educate cleaning business owners all around the world.
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I thought the previous episode “Audit to Optimize” was the final installment in the Numbers Matter Series until I wrapped up a Solo Elite Membership Call on July 2nd, 2024. On this call, I had the opportunity to teach Sunny how to apply everything in the Numbers Matter Series to complete her ISO Model Scorecard. I took a clip from this call and dec…
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I hope you’ve been paying attention and taking lots of notes during this series on “Why Numbers Matter”. In my experience, I have observed that most people do not know their numbers. These same people spend too much money to run their business. This means they are not profitable. In this episode, I walk you through doing an audit of your profit & l…
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Numbers Matter V - What is Your Hour Worth?
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I have a few stories to tell you and I won't take much of your time because your time is worth a lot! The first one is about a little boy who desperately wanted time with his Daddy. The second is about a Daddy who desperately wanted time with his little boy. This second story lead to the creation of a metric I've used in my business for a decade. I…
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Numbers Matter IV - Would You Rather Have 100% or 1%?
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J. Paul Getty was the wealthiest person in the world for 3 decades from the 1950's to the 1970's! His list of accomplishments are mind-blowing. At the end of his life, it's estimated that his net worth would be worth $27 billion is today's dollars. He was very wealthy. I heard this quote when I was a new business owner in the Amway business in 2002…
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Numbers Matter III - Are You Financially Fluent?
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19:22
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I recently revealed the "The 4 ISO Model Fundamentals " as Financial, Strategic, Mindset, and People. It doesn't matter whether you own a solo cleaning business or a catering company. If you want to grow your company to create the life you've dreamed of, you'll need to master these fundamentals. I am not a caterer... obviously. I can't coach catere…
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I was having a pre-driving talk with my 15-year-old son and shared my example when I was 16. I wanted to drive a car, but my mom couldn't put me on her policy. I bought my car for $1,300. Then my monthly expenses of car insurance, maintenance, and gas cost a ton. I needed this car to get to my job at the mall, but really I wanted the car to look co…
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You MUST know your numbers to survive and thrive in your solo cleaning company. Numbers Matter. I was asked WHY in a recent Solo Elite Membership Call. After answering the question, I realized that I needed to start a new MEGA-series on all-things-numbers. In this episode, I answer the basic question of why. It’s humorous as I poke and prod at the …
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In a recent Solo Elite Membership Call, the conversation focused on commercial cleaning. I made one statement about the price per hour decreasing with increasing building size. This does not compute to the Solo Optimizer’s mindset. Why would you charge less as it gets bigger? You would lose a lot of profit. This is absolutely true through the lens …
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This episode is a follow up to "The Messy Middle" There was a place in between your initial goal to start your cleaning business and the place that you defined as success where things got messy. It got really hard to stay motivated. You weren't sure if you made the right decision. Your doubts and fears and condemnation crept in to try to steal your…
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In my "January 2022 Freedom Update with Coach Josh", I inferred that we qualified for the trip to Florida that we booked after "A New Freedom Vision". I had just onboarded my fifth and final cleaner to cover our tenth and final building. The other 4 C3 Team Members were all doing well and Florida was inevitable. We had fought hard for several month…
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I was listening to the Tim Ferriss Podcast recently as he interviewed the one and only Seth Godin. Between comments, Tim uttered the metaphor of the duck does all of its work under the surface. I literally had to pause the episode and write out this one! In my last episode, Mission 20/20 Accomplished, I painted a picture of team cleaning companies …
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When I was 13, I got a job with the Movie Exchange. It was the company owned bye buy step-grandparents Monty and Shelly Tibbitts, whom I've talked about in prior episodes. They were the only entrepreneurs in my teen years, but I never had the courage to ask them real questions on business mindset. I wish that I had! However, I did learn a ton from …
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Grit Stories 2 - Healing Grows with the Poison
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I used to get nasty poison ivy as a kid. It would bubble up and itch like crazy. The worst case I ever got was on my face. My eyes were puffed nearly shut in the heat and humidity of July. It was torture. Thankfully, the doctor gave me a steroid to help heal it. You get the point. Now my son gets it bad. Last summer, he attended a survival action c…
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I've been in the cleaning business for 17 years. I was a solo cleaner for 15 of those 17 years. As I was first exploring the cleaning groups in 2016, I got the impression that solo was viewed as "so low". We are just trunk slammers that buy our cleaning supplies at Walmart and advertise our services on the laundry mat tack board. We are amateurs wi…
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Throughout my life and career, I have often wondered what causes some to emerge victorious no matter the scenario. It's easy to win when the conditions for winning are easy. In contrast, it's easy to quit when the conditions to quit are easy. What is the ingredient in the human character that causes someone to win when the conditions to quit are ea…
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There are thousands of solo cleaners in the free cleaning groups. They all want to grow. Yet, many are not succeeding. Why is that? I believe it comes down to one word: Mindset. Too many are looking for the easy way or the short-term fix. But that's not how the successful, succeed. What does it take? I'm glad I asked! Last month, I taught a short l…
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In this part 5 episode, I sum up the cost and value concepts with an excerpt from the Solo Elite Membership. It's a clip from a membership call that allows you understand the mindset needed to price effectively. I want to invite you to join the Solo Elite Membership. What is it? It's the only system for solo cleaners to optimize your solo cleaning …
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The Importance of Making the Guest Feel Special with Crystal Shell
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What's the key to making guests feel special? In this insightful episode, cleanfluencer Angela Brown engages in a dynamic conversation with Crystal Shell, the visionary behind Hello Guest Screen. Discover how Hello Guest Screen revolutionizes vacation rentals through personalized experiences, from tailored welcome screens to exclusive offers. With …
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The first lesson of Blueberry Pie covers the 3 types of Buyers: Those that want your product or service and value it enough to pay what it's worth. Those that want your product or service and do not value it enough to pay what it's worth. Those that don't want nor value your product or service. The sooner you can learn to accept this and focus on f…
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Hello Guest Screen: Setting Up for Success with Crystal Shell
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Setting up for Success with Hello Guest Screen! Join show host Angela Brown and guest Crystal Shell as they delve into the ultimate onscreen guide for vacation rental owners and hosts. Crystal, the founder of Hello Guest Screen, reveals insider secrets on how this innovative platform elevates guest experiences and effortlessly boosts ratings and re…
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Pricing Series Part 3 - Cost Versus Value
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I was talking with Robert Pierce from my Solo Cleaning School Elite Membership. He's doing amazing. Robert works as a manager at Target and it's been in retail for 25 years. He found me on the Side Hustle Nation Podcast and decided to start a solo cleaning business. Robert understood the value of investing into his new business as he wanted to shor…
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Hello Guest Screen: Transforming Real Estate Showings #CrystalShell
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Welcome to 'Hello Guest Screen: Transforming Real Estate Showings'! Join host Angela Brown as she dives into the innovative world of digital property presentation with Crystal Shell, founder of Hello Guest Screen. In this captivating episode, discover how this versatile tool isn't just revolutionizing Airbnb hosting and reshaping the landscape for …
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Pricing Series Part 2 - Do You Charge By the Hour?
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There are thousands of questions asked every day across the cleaning communities worldwide. I can say experientially that the two most frequently asked questions deal with how to clean and pricing. This is no surprise as both of these questions are asked by newer people and the answers come with actual experience in cleaning and making pricing mist…
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What's the Hello Guest Screen Customer Experience #CrystalShell
10:22
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What's the Hello Guest Screen customer experience? Join cleanfluencer Angela Brown as she delves into the world of Hello Guest Screen with Crystal Shell. Discover firsthand the unparalleled guest experience this innovative service brings to Airbnb and short-term rental hosts. From seamless access to vital information like Wi-Fi details, a 5-day wea…
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Pricing Series Part 1 - It's Not Your Pricing, It's Your Process
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I shared this exact post in a free Facebook cleaning group and thought it valuable enough to include on the podcast. Here's the post. I'm new to this group but not to cleaning. I love this industry and helping newbies. I see pricing posts all the time and wanted to share some insights that I just shared with another member on her private question.…
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What It Takes to Be a Superhost with Crystal Shell #helloguestscreen
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What it takes to be a Superhost with cleanfluencer Angela Brown! Join in this captivating episode as she explores the world of Hello Guest Screen with the brilliant mind behind it all, Crystal Shell. Tailored for Airbnb and vacation rental owners, Crystal unveils the magic of Hello Guest Screen, a revolutionary technology designed to elevate guest …
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In early 2020, I was a brand new podcaster and member of my local chamber of commerce. My solo cleaning business was not making us much money and the pandemic was mere weeks away. That all changed with one breakfast with Ken Byler when he taught me the mindset to "Get a Name for Doing". I highly recommend listening to this original 2020 podcast to …
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Listen To The Expert: Mental Health and Business #67
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Tips on Being a Better Guest at a #VacationRental #airbnbhosting
6:22
6:22
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Cleanfluencer Angela Brown and guest Michael LeClerc share tips on being a better guest, cleaning for Airbnb, and diving into the Airbnb business. The conversation covers concerns typically held by cleaning companies, property management insights, and respecting neighborhoods when staying in Airbnbs. The idea of 'living like a local' is emphasized,…
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Coaching Series Part 5 - When You're Humble, You're Teachable
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15:24
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I have been a huge fan of the Tim Ferriss Show lately because I love the long-from interviews with world-class performers as Tim dissects how they accomplished what they've accomplished. I LOVED a recent interview with Kelly Slater. If you've never heard of Kelly Slater, he's an 11-time world surfing champion and highly regarded as the GOAT in the …
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Coaching Series Part 4 - Characteristics of Coachability
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This episode wraps up our 4-part coaching series to teach you what it means to be truly coachable. This episode is a clip from a recent Solo Elite Membership Call addressing the 4 characteristics that determine how coachable YOU are. I hope you listen and learn. Then I hope you evaluate your own level of coachability. What was the result? Are you t…
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Master Marketing With Mr. Marquel Russell #66
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Cleaning Up After Beyonce's Concert - Candid Cleaning Conversation Featuring Mario Kelly #65
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Advice for Guests Checking Out of an #Airbnb #guests
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6:22
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Cleanfluencer Angela Brown and her guest Michael LeClerc provide advice for guests checking out of an Airbnb. They discuss best practices for cleaning and maintaining Airbnb properties. Michael provides insights into the host-guest relationship, the expectations of guests, and tips for maintaining cleanliness. He highlights the importance of guests…
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Coaching Series Part 3 - Are You Truly Coachable?
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This is a great follow up to "The Value of Coaching with Josh Melton". Josh has been coaching me through Marco Polo in 2023. I ask him questions and he responds. I am very coachable, so the content of my questions evolves over time from basic how-to questions to leadership and how my coach thinks questions. My goal is understand the Mind of Josh. H…
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Tips from a Multi Million Dollar Cleaning Business Owner - Featuring Dj The Boss #64
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Inconsistent Vacation Rental Cleaning #MichaelLeClerc #SkyRun #airbnb
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Get real about inconsistent vacation rental cleaning with cleanfluencer Angela Brown and her guest Michael LeClerc of SkyRun Properties. Discover why unreliable cleaning could jeopardize your job. Gain essential tips for satisfying property managers and hosts. Tune in for valuable insights from the cleaning industry's front lines. *** INCONSISTENT …
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Coaching Series Part 2 - We All Need a Coach
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17:37
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My wife and I were enjoying breakfast at Postively 4th Street Cafe in Ocean City, NJ. We love this place and especially the lattes. Oh my, they are good! During our connecting time, we were searching for ways to improve our business and effectiveness as parents. I asked the question. "How can we become 10 Talent People in each area of our life?" Th…
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Turning Inspiration into Action: How She Launched Her Cleaning Business by Watching My Videos! #63
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Solo Cleaner Makes $68,000 Featuring Ashley Brown #62
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MIss Anntrice Janitorial and Decluttering Services' Success Story #61
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Using Solo Cleaners for AIRBNB #propertymanagement #skyrunproperties
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🏡 Discover the secrets to success in vacation rental cleaning using solo cleaners for AIRBNB with Angela Brown and Michael LeClerc from SkyRun Properties!🌟 Join in and uncover the secrets to success in the Airbnb cleaning business. Angela and Michael share practical advice on starting a cleaning business, building essential infrastructure, and impr…
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Coaching Series Part 1 - The Value of Coaching
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This original interview was released in April 2022 right after our family got home from our first month-long trip to the Gulf Coast of Florida. I hired Josh to be my coach to take me from a solo optimizer to a commercial cleaner with a team that would allow me to go to Florida for a month. He did and we went! The reason we succeeded is my coachabil…
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Cleanfluencer Angela Brown interviews Michael LeClerc from Skyrun Properties about the importance of checking out on time and the intricacies of cleaning vacation rentals, Airbnbs, and short-term rentals. They discuss the essential role cleaners play in running a successful property management business. Important subjects such as respecting checkou…
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In a recent Solo Elite Membership Call, we talked about one of the biggest struggles in the cleaning industry. This struggle is especially challenging for newbies. And it's not just pricing and how to price. This clip from the Solo Elite walks you through how to remove the emotion around the pricing you give. Wouldn't that be an awesome skill to le…
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This Is How Mercedes Got Her $200,000 Revenue PART 2 #60
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This Is How Mercedes Got Her $200,000 Revenue PART 2 #60 Support the Show.By Candid Cleaning Conversations
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This Is How Mercedes Got Her $200,000 Revenue PART 1 #59
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This Is How Mercedes Got Her $200,000 Revenue PART 1 Support the Show.By Candid Cleaning Conversations
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Automation Took Their Company To The Next Level #58
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Rental Receptions: Creating WOW Moments for Your Guests
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Welcome to our channel dedicated to vacation rentals, where we excel at creating WOW moments for your guests, starting from their first encounter. Cleanfluencer Angela Brown welcomes Michael LeClerc, owner of Skyrun Properties, to discuss cleaning for Airbnb and managing vacation rental properties. Michael provides insightful advice on ensuring a s…
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