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This Podcast exists so that I can talk into the mic when I feel like making something philosophical or otherwise not my usual content. Maybe longform talk into the mic reviews of pop culture. Maybe 30 minute rants about my view on "views" Podcast by SyncroChamp https://www.youtube.com/SyncroChamp Intro & Outro music is "Compensation" by Kyrwan https://soundcloud.com/kyrwan/mp3-download-compensation-prod-by-kyrwan
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The dream: Own an MSP business that generates great income, all on a sustainable work schedule with a minimum of stress. The struggle: Keeping your head up under gruelling workloads, constant pressure, and never-ending change. This you? It’s time to find your flow. Workflow explores the ways managed service providers can bring balance and ease to all aspects of their tech business, from finance and operations to team management and client care. Join host Jennifer Tribe every two weeks as she ...
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Hollow Down Cigar Lounge

James T. Patterson ~ "Patt"

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Various good vibes, cigar talk, interesting info, motivation, and intriguing conversations. ** YouTube.com/TheHollowDown ** Facebook.com/groups/TheHollowDown ** TikTok @thehollowdown Reach out at: TheHollowDown@gmail.com Support this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support
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show series
 
The Hollow Down Cigar Lounge, Episode #22. Cigar: Avo Syncro Nicaragua Fogata. Topics: Troubles Recording, Disturbed & Metal Concerts, Falling in Reverse, Plush, Cynn Coburn, & SOS Animales. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/theholl…
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The Hollow Down Cigar Lounge, Episode #21. Cigar: Perdomo Reserve Champagne 10th Anniversary. Topics: Fluffer Nutter, Cigar Growth, & A ton of Shoutouts. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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Whether you’re an MSP or a small tech start-up, one truth remains certain - cybersecurity is the key to establishing a digital fortress around your business. Hear from cybersecurity expert Dor Eisner on how the cybersecurity industry has evolved over the past two decades, what the future of the space looks like, and of course – why and how MSPs mus…
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The Hollow Down Cigar Lounge, Episode #20. Cigar: Nica Libre Maduro. Topics: Hurricane Otis, Aliens Recap, College Football, & Cigar Tips. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #17. Cigar: Ramon Bueso Genesis Oscuro. Topics: Upcoming Holidays, Vacation, Military Shenanigans. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #16. Cigar: Rocky Patel Vintage 1990. Topics: Rocky Patel Vintage Blends, Taylor Swift, NASA, Justin Timberlake. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #15 // Cigar: Cohiba Blue // Topics: Holiday Retail, New Parenthood, MoonPie Moon Shine, and Proper Cigar Storage // --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #13Cigar: Latitude Zero SignatureTopics: First Giveaway Winner, Summer Heatwave, Schedules, and Training --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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This is Jennifer Tribe with a quick message that Workflow for MSPs is taking a break for the summer. We’ll be back in the fall with all new episodes for season 2 and a brand new host. Now’s a great time to go back and catch up on any of the first 12 episodes you might have missed, from how to create a great MSA to protect your MSP business with tec…
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“I pay attention to experiences." What’s in a name? For 20-year-old Mad Data, a new name brought happier clients, easier marketing, and better employee recruiting. CEO Mary Hamilton shares the story of her MSP’s brand evolution including: What drove the decision to change the company name The massive payoffs they’ve seen from investing in a new nam…
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“It will change your entire outlook on how you run your business.” MSP owner Lori Hardtke was working hard but barely getting paid—then she implemented the Profit First methodology from Mike Michalowicz. Within 18 months she saw a “night and day” difference in her business, breaking a six-figure personal income for the first time ever. In this fran…
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The Hollow Down Cigar Lounge, Episode #11Cigar: Rocky Patel Vintage 2006Topics: Cigars For Warriors Donation, Hollow Down Merchandise, Summer Relaxation --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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Marvin Bee of MB Systems does just over half a million in annual revenue as a one-technician shop. We dive into how he does it, including the systems, tools, and supports he uses, and his hard-won learnings from 26 years as an IT support business, including: 3 books that helped Marvin figure out customer service Why he struggled in the early years,…
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Struggling to convince clients on the value of your cybersecurity package? You might be missing out on a few key aspects of the deal that can change everything. Join MSP sales coach Jennifer Bleam as she reveals the secrets to persuasive cybersecurity sales. We dive into powerful stories, how to show your prospects the “chasm of doom” before them, …
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Feeling like a fraud? You're not alone. Maureen Zappala, a former NASA engineer and author of Pushing Your Envelope, joins us for this episode on imposter syndrome, where we explore why so many smart, talented people believe they aren’t either of those things. Listen in as we explore the psychology behind this limiting mentality and learn how to ov…
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What if flow was the most important thing in your business? That feeling when you’re in the zone. Wired in. On fire. Whatever you want to call it, it’s that moment when everything seems to click and just… flow. There’s science behind that moment of flow. And knowing how to recognize it, tap into it, and optimize it can change everything about how y…
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ProdigyTeks was struggling with rapid growth. Work was falling through the cracks in their MSP and the customer experience was suffering. Then they read The Phoenix Project. “It changed the way my business ran,” says ProdigyTeks CEO Paco Lebron of the 2013 book. Hear Paco and ProdigyTeks IT Operations Manager John Dubinsky explain how they implemen…
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The Hollow Down Cigar Lounge Episode #9 Cigar: Padilla Series 1968 Topics: Old Stigmas, LiveSore, Cigar Brotherhood **Slide on over to LiveSore.net and use coupon code "HollowDown10" to save! --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehol…
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How the MSP industry typically defines success may not be how you define it—and business coach Andrew Moon wants you to know that’s OK. You get to decide what you want. A former MSP who’s learned many of his lessons the hard way, Andrew explains the secret to uncovering your true goals, how to untangle your self-worth from your business, and why co…
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What happens when a client points a finger at you for something that may not even be your mistake? Technology lawyer Brad Gross explains how to build a solid ring of defense around your MSP using a master service agreement. From what you need to include in your contract and how to use the MSA to save money on insurance to the easiest way to have cl…
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Firing clients from your MSP won’t solve all your business problems, but you might be surprised how much it can fix or improve. MSP expert Erick Simpson shares how to grow your MSP by cutting clients, including how to identify the clients you’re better off without, when and how to successfully offboard them, and how to increasingly finetune your of…
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How do you hire the technical people you need to grow your MSP when there seem to be so few available and competition is so fierce? Travis Grundke is the EVP of Operations at Ashton Technologies, an MSP he’s helped grow from three people to 23 people in the last 20 years. A recent hiring push forced him to shift his recruitment strategies for a pos…
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The attacks that make cyber insurance an absolute necessity for you and your clients keep ratcheting up—and so do the costs. Is there any end in sight for MSPs? Hear from cybersecurity expert Wes Spencer and insurance professional Chris Wilkerson on how we ended up in this wild cyber insurance market, where it goes from here, and most importantly, …
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The Hollow Down Cigar Lounge, Episode #7 Cigar: Black Crown Menace Topics: New Year 2023, Work Ethics, Wooten Contracting, Army vs Marines --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #5 Cigar: Fat Bottom Betty by Drew Estate Topics: Thanksgiving, Cigars For Warriors, Veterans, Abita Beer, Prepping After Covid --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #4 Cigar: 5 Vegas - Triple A Topics: Cigar Brotherhood, Alzheimer's, London Cabbies & Veteran's Day --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #3 Cigar: Flore de Valerio (Grand Cayman) Topics: Energy Drink Lawsuits (Monster & Bang), Supplements, Tom Brady --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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The Hollow Down Cigar Lounge, Episode #1 Cigar: Gurkha Black Ops Maduro Topics: Data Dealings & Video Games *Your hosts Patt & Johnny Bravo discuss the re-introduction and restart of the Cigar Lounge conversation podcasts. We introduce and discuss the smoke of the day and some random topics related to data, the internet, and some links to video gam…
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If we are all about progress, what causes things to go backwards? Check out the Paradox of Progress, including thoughts from Steven Furtick and Mark Manson.--- Send in a voice message: https://podcasters.spotify.com/pod/show/thehollowdown/messageSupport this podcast: https://podcasters.spotify.com/pod/show/thehollowdown/support…
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