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Welcome to The Rethink Hub, where I share inspiring stories of individuals who have dared to rethink and reshape their lives, habits, systems and communities. Join me as we dive into conversations that motivate you to live a more fulfilling and impactful life. Whether it's rethinking a career, lifestyle, or daily routines, our guests provide insights and experiences that inspire you to make positive changes in your own life. Topics covered Personal Transformation Stories Innovative Business ...
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EdChoice Chats is the EdChoice team’s official podcast. EdChoice is a nonprofit, nonpartisan organization dedicated to advancing educational choice as the best pathway to successful lives and a stronger society. We believe families, not bureaucrats, are best equipped to make K-12 schooling decisions for their children. Our team works at the state level to educate diverse audiences, train advocates and engage policymakers on the benefits of high-quality school choice programs. Listen in to st ...
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Unpacking Software

Chocolatey Software, Inc.

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Join our monthly Unpacking Software livestream to hear about the latest news, chat and opinion on packaging, software deployment and lifecycle management! Ask your question in the #ama-questions channel of our Community Hub Discord at https://ch0.co/community.
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Library Leadership Podcast

Adriane Herrick Juarez

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The Library Leadership Podcast features real library leaders discussing the most important issues in libraries today. We hope it becomes a resource for everyone navigating the fast-paced world of information service provision. Adriane Herrick Juarez is the Executive Director of the Park City Library in Utah. She believes library leadership is an ever-evolving practice that is enhanced through thought-provoking conversations and the sharing of ideas.
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The New Humanitarian brings you an inside look at the conflicts and natural disasters that leave millions of people in need each year, and the policies and people who respond to them. Join TNH’s journalists in the aid policy hub of Geneva and in global hotspots to unpack the stories that are disrupting and shaping lives around the world.
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We are two passionate Graduate Recruitment and Development Experts, coming together to share the latest insights and developments for organizations who want to build the best possible graduate programs. Over a series of podcasts, we will share our thoughts and interview people connected to the industry that we feel are shifting the dial; a blend of practitioners, technology visionaries and let's not forget some graduates themselves, so we can truly understand their needs and build programs t ...
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The Scared Confident podcast inspires high-achievers to passionately pursue a Life of And. Host Tiffany Sauder shares lessons learned from the first 20 years of her career mixed with vulnerable, real-time reporting from her life, career, marriage, and parenting adventures today. Tiffany dives deep into the realities of a two-career family and passionately shares the journey to build the toolbox required to ‘have it all.’ This is a real and vulnerable space to break through the walls that fea ...
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The Global Thinkers Project, Oxford was launched in 2017 with the aim of reviving silenced voices in the discipline of International Relations (IR). It explores the internationalist thought of individuals who have made significant contributions in international affairs but have been excluded from the discipline due to biases of language, region, and gender. By encouraging IR to 'rethink its thinkers', our project responds to a call for a more inclusive, diverse, and ‘Global IR’, making Oxfor ...
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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Welcome to the CRA Podcast. I’m Linda Ezuka, your host and Founder of CRA Today and the CRA Hub. This podcast is part of my mission to transform communities through the power of economic development and the Community Reinvestment Act. For a deeper dive into community development concepts, join your CRA colleagues in the CRA Hub, a membership for bankers to connect and master the art of the CRA. www.cratoday.com/hub www.cratoday.com/cra-training www.cratoday.com
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This podcast is designed to equip you with everything you need to utilize the powerful tool of blood flow restriction to drive results. We cover basic to advanced physiology of BFR, review the latest research, and talk with some of the best physical therapists, strength coaches, and sports scientists in the world to gain the insight you need to improve your performance through blood flow restriction.
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FoodCrush

OnMilwaukee

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Get hungry. On the FoodCrush podcast, OnMilwaukee Dining Editor Lori Fredrich and Culture Editor Matt Mueller tackle the ins and outs of dining, food facts, interesting ingredients and myriad topics related to food and beverage. Expect smart talk, lively debate and plenty of fascinating conversations with some of the scene’s most interesting people.
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Send us a Text Message. In this episode, Joydeep Sen Sarma, founder and CEO of Clearfeed, discusses the evolution of customer success in the SaaS world, emphasizing the shift from transactional support to ongoing, relationship-driven models. He also shares insights on how Clearfeed transforms Slack into a structured customer management tool, the ro…
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Ever wondered why you feel overwhelmed juggling family, career, and personal well-being? In this episode, Tiffany dives into the world of un(Balanced) life characters, focusing on the 'Grumpy Servant.’ Discover the essential strategies to prevent slipping into this persona when life's demands seem insurmountable. For more tips like this, sign up fo…
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Our First Person narratives dig into the humanity of humanitarian challenges. In this episode, Zeina Shahla, a reporting fellow with The New Humanitarian based in Damascus expresses what it is like to live in the shadow of war. With everyone in Syria living on edge since the political leader of Hamas, Ismail Haniyeh, was assassinated last month in …
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Ever wondered how to balance professional fulfillment and parenting without the guilt? In this special episode, Michelle Gambs speaks with Emily Schwalbach, a mom of two young boys and the inspiring mind behind a successful online business dedicated to authenticity on social media. Together, they dive deep into the universal struggle of "mommy guil…
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Send us a Text Message. In this episode of the Digital CX podcast, Jess Osborn shares insights from her career journey, discussing her experiences with customer success, account management, and scaling global teams at companies like Bazaarvoice and, currently, GoCardless. She emphasizes the importance of action-based onboarding, digital tools in re…
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Ever felt stuck, anxious, and scared when thinking about balancing your family, self, and career? In this episode, Tiffany dives deep into the concept of the "Fearful Loyalist," one of the three un(Balanced) life characters. Discover how fear can dominate your mind and keep you from reaching your true potential. For more tips like this, sign up for…
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Have you ever wanted to create a fun way to develop in-house leaders in your library? On this show, Judi Boyce, Assistant Director at Sublette County Library, Erin Wahl, Associate Professor University Archivist at New Mexico State University Library, and Eileen Wright, Library Director at Montana State University Billings, discuss a method they for…
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Our First Person narratives dig into the humanity of humanitarian challenges. In this episode, Ali Latifi, The New Humanitarian’s Asia Editor and co-host of the What's Unsaid podcast, marks the anniversary of the creation of the Taliban’s Islamic Emirate in his home country, Afghanistan. Three years on, the country is still in the throes of a human…
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Ever wondered how you can look and feel your best every single day without breaking the bank? In this episode, Tiffany shares practical tips to make your life easier, your wardrobe smarter, and your confidence soar. You’ll hear about Tiffany’s deep-rooted passion for clothes as she provides her insightful seven hacks to find clothes that not only f…
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Send us a Text Message. In this solo episode, I take you through the 4 Pillars of Digital Customer Success, a model I have come up with over the past years to help establish a strong foundation for a digital CS program. I also cover a few news tidbits related to CS. Join me as I walk you through the four pillars: Customer Journey Data Automation Co…
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Are you feeling isolated in your pursuit of success? You're not alone. In this episode, Tiffany shares into the concept of another un(Balanced) character, the "Lonely Achiever" and explores the pitfalls of prioritizing career and self over family. If you've ever felt like no one understands the pressures you face or how to balance the extraordinary…
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Our First Person narratives dig into the humanity of humanitarian challenges. In this episode, Mahmoud Shalabi describes the difficult reality of life in his home, Beit Lahia. When the Israeli military issued orders last October for 1.1 million Palestinians to evacuate their homes in the north of Gaza, Shalabi refused to leave. “I believed that rem…
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Are you struggling to balance the demands of family, career, and personal aspirations? On this episode, Tiffany and J.R. dive into a listener Q&A session. They explore how they balance their demanding careers, family life, and personal goals. J.R. shares his journey to becoming more intentional with his time, while Tiffany reflects on their teamwor…
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Send us a Text Message. In this episode, Alex interviews Masha Krol, CEO of Glowstick about the various innovative uses of AI in customer success to identify growth opportunities and enhance collaboration between CS and commercial teams. Masha shares her takes on the evolution of digital customer success, emphasizing the importance of leveraging AI…
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Just because the answer is NO doesn’t mean you are wrong in asking. In this introspective and motivational episode of Scared Confident, join Tiffany Sauder as she explores the impactful lessons learned from a simple parenting epiphany. Tiffany delves into the importance of saying 'no' and how it can be a powerful tool in fostering self-confidence a…
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Our First Person narratives aim to dig into the humanity of humanitarian challenges. In this episode, Yusuf Sa’adu, a shopkeeper in Warawa in Nigeria’s Kano state, points out that “whoever has abundant water has wealth”. He shares how water scarcity made him lose out on education and still impacts personal relationships. “If you are experiencing wa…
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Have you ever felt trapped by the life you’ve accidentally created instead of living the life you truly desire? In this episode, Tiffany reflects on her journey to living her “Life of And”—a life filled with purpose, flexibility, and abundance. She shares four pivotal, yet uncommon decisions that propelled her towards this ideal life, offering you …
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Do you ever find yourself stuck in the routine work of librarianship in a way that makes you uncomfortable or frustrated? On this show Dr. Darin Freeburg, Associate Professor, and Katie Klein, Doctoral Student in Library and Information Science, in the College of Information and Communications at the University of South Carolina, share information …
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Wondering if you should keep pushing for more or finally rest on your laurels? In this episode, Tiffany answers an intriguing listener question that explores the crossroads of success and personal growth. Tiffany brings her unique blend of vulnerability and expertise as she shares her personal journey from leading a thriving marketing agency, Eleme…
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Send us a Text Message. RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of di…
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*This episode was originally published on November 9, 2023. Palestinian peace activist Nivine Sandouka discusses the difficult way forward for building trust between Israelis and Palestinians. Hosted by Irwin Loy. What’s Unsaid is a bi-weekly podcast by The New Humanitarian, where we explore open secrets and uncomfortable conversations around the w…
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Lindsay Tjepkema is leaving her CEO position at Casted, a company that she’s spent years building and sacrificing for, and moving to Boston to support her husband’s career. Amidst this big life change for her family, she’s taking a break from her big career to focus on creative projects and building a personal brand. While exciting things are on th…
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Send us a Text Message. Ever wondered how mastering customer education can lead to skyrocketing revenue? Listen in as we sit down with Greg Rose of Intellum, who takes us on his extraordinary journey from running a record label to pioneering the field of customer education. You'll learn the magic of Education Qualified Leads (EQLs) and how they can…
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Ever caught yourself bringing work frustrations home? In this episode, Tiffany unpacks practical strategies to ensure your home remains a sanctuary, even after the most challenging days at work. Tune in to hear her tips for leaving your work frustrations at work and not bringing them home to the family. For more tips like this, sign up for Tiffany'…
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Firefox gets into hot water with its latest 'prototype' that collects data without consent. Windows 11 gets more ads and helpfully uploads your data to OneDrive and Polyfill. What is there to say about that? So much, it turns out. Join Chocolatey Software's James Ruskin, Josh King and Paul Broadwith as we go through the latest tech and security new…
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Iyad Agha, a Syrian now living in Germany, has been working on his country's humanitarian crisis for nearly a decade. The United Nations itself recently said that “Syria is in danger of being forgotten”, while noting that the country is facing the highest levels of humanitarian need since the start of its 13-year war. Some 7.2 million people have b…
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What are the benefits to children when they contribute meaningfully to the family environment? According to parent coach Michelle Gambs, there are quite a few. In this episode, she dives deep into the art and science of managing chores and responsibilities in your household. She explains how important it is for kids to take on tasks suited to their…
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Send us a Text Message. This week, we are pleased to bring you a conversation with Rod Cherkas, a SaaS veteran, consultant, author of two books on customer success, and vocal contributor to the CS community. Rod and Alex discuss his past at Marketo and Gainsight (among others), his newly released book REACH, as well as where he sees the CS professi…
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What are ways we can engage our communities in work that embraces differences? On this show Essraa Nawar, Assistant Dean for DEI Initiatives and Development at Chapman University’s Leatherby Libraries, shares her experiences regarding the power of being different and meaningfully connected to the rest of the world. She helps us learn how to engage …
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Have you ever wondered what simple acts might deepen your bond with your kids? In this episode, Tiffany shares the two game-changing secrets to cultivating a closer, more meaningful relationship with your children. Through her own personal stories and insightful reflections, Tiffany explains the profound impact of these practices and how they've tr…
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*This episode was originally published on September 27, 2023. Aid worker and psychologist Imogen Wall tells host Ali Latifi that the way humanitarian organisations are run, can do as much damage to aid workers' mental health as being confronted with war, hunger, and rights abuses. What’s Unsaid is a bi-weekly podcast by The New Humanitarian, where …
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In this episode, Jackie Hermes, the CEO of Accelity, joins Tiffany to discuss how they're growing and evolving both at work and at home. Jackie shares a big step she's taken recently—promoting a long-time team member to shareholder and partner, marking a transformative moment in her company's leadership. She and Tiffany really dig into why trust is…
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Send us a Text Message. In this solo episode, we tackle two primary topics: Imposter Syndrome specific to Digital CS and how to combat it Building Customer Health Scores without the benefit of product Telemetry Along the way, I also share a few news items and resources with you. Enjoy! I know I sure did... Resources: Virtual Scale & Digital Meetup …
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Have you ever wondered what truly sets successful people apart from the rest? In this episode, Tiffany explores the incredible impact of mindset on our lives and the unseen ways it can either unlock or limit our potential. Drawing on personal experiences, Tiffany takes a deep dive into the transformative power of believing in yourself and your visi…
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When crises hit, a host of questions arise, among them: Who needs humanitarian aid? How much? Who delivers it? And who has the power to make all of those decisions? How aid agencies and the media choose to frame this information doesn’t always help. For the last year, researchers at ODI’s Humanitarian Policy Group (HPG) have been trying to understa…
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Send us a Text Message. Eric Mistry (Strategy & Shared Services Operations Manager at Contentsquare) has a very unique background and set of skills in education that afford him a fascinating perspective on the customer experience. Eric joins Alex to discuss the evolving use of AI in the workplace, the importance of connecting cross-functional dots,…
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Have you ever wondered what it truly means to live a life in balance? In this episode, Tiffany explores the meaning behind living a Life of And—a life where personal fulfillment, family, and career all coexist harmoniously. You’ll hear strategies for attaining balance and avoiding becoming an (un)Balanced Character: The Grumpy Servant, Fearful Loya…
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