Quality Management in the 21st Century
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On The Shoulders of Giants is a show by Max Krug and Dave Griffith discussing Operational Excellence. Operational Excellence focuses on achieving breakthrough results by establishing alignment throughout an organization. Breakthrough means MASSIVE CHANGE, the kind that will totally reshape an organization. If you only want to get 5% better, this show is not for you! We discuss TQM, TOC, Lean, Six Sigma, as well as other tools and methods to find those breakthrough results. Our goal is to sha ...
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New podcast weblog
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Software Project Leadership is intended for SaaS founders, managers, and owner/operators who do not have a technical background but who are in a position that includes leading one or more technical projects. Starting a software development project is easy … but finishing it - successfully - is a different story.
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In the midst of today's challenging business environment, where companies strive to maintain open doors, retain their workforce, ensure vendors are fairly compensated, and keep revenue streams flowing, the importance of sharing messages of hope takes center stage. Introducing the "Minding Your Business with Jodi-Tatiana (MYB)" podcast—a space where authentic stories from global entrepreneurs & innovators are shared before they fully blossom, while they scale, and as they navigate challenges ...
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If you thought “synergy” was yet another buzzword from the 80s (or 90s … ), like synchronicity, then you would be mistaken … unless you meant, like, 80 BC (or earlier).By Dr Will
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If you have been following along the current best practices you know that the answer is not … “multitask.” But is that advice even possible to follow? https://www.etsy.com/listing/1632838223/tech-team-building-buzz-word-bingoBy Dr Will
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Habit 5: Seek First To Understand, Then To Be Understood
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This is all about empathic listening … listening to understand … not just waiting for the other guy to finish so that you can say what is on your mindBy Dr Will
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Technology Leadership and Adler's Three Pillars
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Would it be outrageous for me to suggest that the primary function of leadership is to teach? Because the primary function of teaching is to lead …By Dr Will
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You can’t turn around without stubbing your toe on win/win solutions … everybody talks that talk. We hear about win/win quite a bit. It is a buzzword mercilessly deployed by salespeople who at least pay it lip service. Reality may not be so kind, though.By Dr Will
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Have you ever worked in - or with - an organization that really has taken the Quality message to heart? spl.drwill.co/freeconsultBy Dr Will
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Jon is looking for a software solution for a specific problem - business model, actually. Seems he’s outgrown his spreadsheet. Jon “… suppl[ies] furniture to clients on an 'as and when' basis - i.e. we don't hold stock but order individual pieces for each client …” so he needs a solution that will “keep track on deliveries arriving to our office fo…
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The 7 Habits of Highly Effective People is organized into two sections - Private Victory and Public Victory. “Paradigms of Interdependence” is the bridge between them. spl.drwill.co/freeconsultBy Dr Will
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Psychologists will tell you that what you aim at determines what you see rather than what you see determines what you aim at … see the difference? I guess you would need to aim at the difference to see it. Spl.drwill.co/freeconsultBy Dr Will
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So, I had a question from Tony V: “You gave three problems that non-technical technology project leaders have to figure out. I am a non-technical project lead on a software project … what do I need to know about these things?“By Dr Will
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You might be wondering … errr … where else would you put first things? I guess you’d be surprised where people put them … my Mom always said “a place for everything and everything in its place” … she’d want first things … right, you know, there … first. https://fs.blog/great-talks/common-denominator-success-albert-gray/…
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Management is management, right? I recently polled a population of project managers asking the musical question - how much (or little) domain knowledge is needed to be an effective project manager? spl.drwill.co/freeconsultBy Dr Will
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I keep my finger on the pulse of various groups online looking for people to help. Sometimes you find people for whom the best advice is that you gotta “know when to run!” https://spl.drwill.co/costrisk https://spl.drwill.co/risk https://spl.drwill.co/asses_schedule_riskBy Dr Will
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One of the key concepts in stoicism is that of “memento mori” Latin for “remember you will die.” I guess that works for everybody but Keith Richards … https://spl.drwill.co/costrisk https://spl.drwill.co/risk https://spl.drwill.co/asses_schedule_risk https://www.selfauthoring.com/By Dr Will
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What do you think is the least secure part of your computer system? If you answered “the wetware,” you win a prize. Wetware is people, of course https://spl.drwill.co/costrisk https://spl.drwill.co/risk https://spl.drwill.co/asses_schedule_riskBy Dr Will
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If you build it they will … err … buy it, right? I mean … the engineering speaks for itself, right? Actually, no. But isn’t persuasion just marketing … or sales? Well, broadly speaking, yes. In the sense that you have to sell your ideas. https://spl.drwill.co/teamsBy Dr Will
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“Dr. Will, we are preparing to migrate from the server version of Atlassian tools to the Atlassian Cloud … what advice do you have as we get under way?" Spl.drwill.co/webinar https://www.amazon.com/What-You-Dont-Know-Successfully/dp/B0BKJL9NBy Dr Will
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As promised, this is the first habit of the 8 habits of highly effective people applied to software development teams. Reminder: instead of crafting 7 (or 8 ) habits out of whole cloth for software teams, we are applying Stephen Covey’s habits and seeing where that takes us spl.drwill.co/risk spl.drwill.co/costrisk spl.drwill.co/asses_schedule_risk…
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Episode 200 - Meet The Collier Connection & Boston While Black founder & ceo, Sheena Collier (MA USA)
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The Collier Connection (TCC), is designing a portfolio of solutions that disrupt the ways that Black professionals seek information, access, and belonging in cities. https://www.collierconnection.com/ Boston While Black is a membership network for Black professionals, entrepreneurs, & graduate students - native or new to Boston - who are seeking a …
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Episode 199: Meet Atlas Urban Farms founder, Connor Harbison (MA USA)
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Atlas Urban Farms designs and manufactures modular vertical farming systems that bring the whole food supply chain into restaurants. We work with independent chefs to help them save money on ingredients, deliver a fresher product to their guests, and reduce the environmental impact of our food system. https://www.atlasurbanfarms.com/ #verticalfarmi…
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Got a question from Chris W of Sioux City (Wait! Isn’t that where the Litigation Hall of Fame is?) … he is having some customer challenges … this may belong in the Q&A playlist, but it is germane to software projects, so here we are … spl.drwill.co/freeconsultBy Dr Will
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Episode 198 - Meet New Leaf Redesign owner, Paula Gaull (MA USA)
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New Leaf Redesign: A boutique staging and interior design company. https://newleafredesign.com/ Staging: We’re experts in strategic staging that grabs buyers by maximizing space, highlighting features and creating an inviting environment they want to live in. Interior Design: We help folks who have design dilemmas get "unstuck". From design boards …
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It is usually after the fact - after you have traversed new terrain. Done something you’ve never done before. You look back – figuratively, maybe literally – and wonder at what just happened spl.drwill.co/freeconsult spl.drwill.co/webinarBy Dr Will
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Episode 197: Meet Foster Nation founder and executive director, Maggie Lin (CA USA)
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§ In the United States, there are over 400, 000 innocent children and youth placed in the foster care system through no fault of their own. § Over 26,000 foster youth age out of the foster care system when they turn 18 or 21 years old every year. Foster youth are handed a trash bag, a list of homeless shelters, and sent into the world with little t…
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7 Habits of Highly Effective Software Development Teams
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A lot of people know the book “The 7 Habits of Highly Effective People” by Stephen Covey. I had heard of it years ago, but had never taken the time to read it … until recently. How many people know that the subtitle of the book is “Restoring the Character Ethic?” https://www.experis.com/en/insights/articles/2022/06/22/7-habits-of-effective-software…
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It is reported that Microsoft is investing $1 billion (that’s billion, with a “b”) in OpenAI the parent of ChatGPT. We should be thankful that there are companies that are so generous and self-sacrificing and willing to help the open source community like that... Webinar: spl.drwill.co/webinar Book: https://www.amazon.com/What-You-Dont-Know-Success…
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The “imposter syndrome” affects many (sub-)creators of training/coaching content – but they are reassured that they only have to be slightly more knowledgable than their audience. Maybe that is why there is so much fluffy training cluttering up the internet. What You Don't Know: https://a.co/d/fEPkAWD https://www.atlassian.com/blog/productivity/dun…
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spl.drwill.co/risk ChatGPT – a free online advanced AI chatbot that produces human-like responses to user prompts – is being used to generate college essays … among other things. (Doesn’t that make it CheatGPT?) So … what are the limitations of AI … or the dangers of it … or the opportunities …By Dr Will
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spl.drwill.co/freeconsult When people ask me what I did in the Air Force, I usually tell them that I “flew computers.” Looks like aviation doesn’t aviate without computers.By Dr Will
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If you have been setting goals and rewarding yourself for achieving them - if you achieve them - then you may be sabotaging yourself with your own dopamine. https://youtu.be/1TSTnDRnIAs spl.drwill.co/freeconsultBy Dr Will
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This will be our last recording in this location … we are moving our place of business … and reflecting on what that meansBy Dr Will
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spl.drwill.co/costrisk A cost driver is the direct cause of a cost and its effect is on the total cost incurred. What are the direct causes of the cost of software development?By Dr Will
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Steve Jobs once said: “Be a yardstick of quality. Some people are not used to an environment where excellence is expected.” Some people? Only some? Software Quality Playlist https://youtube.com/playlist?list=PLx2U7H9VtJ4CiuT49YNO-XnZk-R0CsGEc Self Authoring https://www.selfauthoring.comBy Dr Will
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Episode 196: Meet TQM Wealth Partners LLC founder and ceo, Marcel V Quiroga (MA USA)
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TQM’s purpose: To help people make financial decisions that are connected to their values so they can cultivate prosperity and live their legacies by seeing how the decisions they make today will impact their current life and in their future. TQM’s mission: To empower people to have rich, fulfilling lives by providing customized investment guidance…
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Episode 195: Meet Artistic Cultures and Applied Arts Professor and Artist, Daniele Aurore (Martinique FR)
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(This interview is in French/English) “Kinky hair through times: Sublimation, rejection, and rehabilitation”, is the title of an exhibition produced by Produced by Aurore’s students in hairdressing techniques at Raymond Néris Le Marin professional high school, as their final exam Masterpiece project. You can discover about twenty styling heads, acc…
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Episode 194: Meet The Run Rx founder, Gabby Callagy (MA USA)
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The Run Rx provides concierge performance physical therapy and personal training services for runners and the modern athlete. Whether you are recovering from injury or simply looking for an extra edge to enhance your performance, our experts help you do what you love to do, better. www.run.therxmovement.com #physicaltherapist #physicaltherapy #move…
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https://spl.drwill.co/asses_schedule_risk Always plan ahead … remember, it wasn’t raining when Noah built the ark. Also … according to Peter Drucker, “Plans are only good intentions unless they immediately degenerate into hard work.”By Dr Will
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Episode 193: Meet Filmmaker and Wheels and Wheelchairs president/cofounder, and advocate, Isaac Harvey (United Kingdom)
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We are a group of wheelchair users and skaters who go out together as a group enjoying the sensory rush of speed and collaboration in accessible sport. “Our main goal and focus has always been and always will be making sure that all of the young people with a wide variety of different disabilities who come out with us, experience something unique a…
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spl.drwill.co/freeconsult We are looking at another vertex of the iron triangle … cost … can we predict how much something will cost? If we cannot then how do we make a rational argument to build it?By Dr Will
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spl.drwill.co/freeconsult When one of my team members brought a new product idea to me, I had two questions. The first was: who (precisely) is the customer? Please note that shrugging your shoulders conveys exactly what your expect … that you don’t know. In this case it means that you haven’t thought the thing through ……
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I have always worked a lot. I mean, a lot. I guess I am an “ergophile” which is a nice way of saying “workaholic.” But like any good workaholic, I have never felt I needed an intervention … well, maybe once …By Dr Will
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Spl.drwill.co/freeconsult Awhile back I noticed my team was stuck and not making much progress on some issues that had been plaguing us for awhile. I asked for a synopsis of what was going on and discovered that they were trying to resolve 3 issues all at once … they were combining installing a new CI/CD system with deploying to a new hosting platf…
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Slack ... As In Spare Cycles (Not The Collaboration Tool)
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spl.drwill.co/freeconsult Rigid structures are fragile. Compare the mighty oak to a palm tree … in a hurricane. An organization … or a supply chain … that is too lean has no slack and therefore has no flexibility. Guess what happens when the wind starts to blow?By Dr Will
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https://spl.drwill.co/teams Smarty-pants philosopher Aristotle once said: “Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”…
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Are they a biohazard? What should be done about “social loafers” or “toxic team members?” This is “toxicity’s” very own episode … one might not be enough! If you poke around on the internet looking for information about “toxic” team members … employees … co-workers … supervisors … whatever, you will discover an entire zoo of toxic species. It is a …
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If you think building a team when everybody works in the same building is difficult … wait until you try it with people scattered across the globe … in different time zones, from different cultures, different native languages …By Dr Will
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How does a group develop integrity - wholeness, cohesion, unity? How does it become a team?By Dr Will
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A team is not a collection of individuals. If it devolves into that then you can stand back and watch it disintegrate … notice that word … dis - integrate … to lose cohesion or unity. The loss of integrity. https://www.thebalancecareers.com https://hbr.org/2009/06/rethinking-trustBy Dr Will
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https://spl.drwill.co/teams What does a productive, gelled development team look like? What does any productive, gelled team look like?By Dr Will
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They say you don’t know what you don’t know. It is true; not only don’t you know it, but you can’t know it. It is that ontological risk quadrant we discussed last time. Find it here https://www.amazon.com/What-You-Dont-Know-Successfully-ebook/dp/B0B7C4L2Y2/ref=sr_1_1?crid=1TLAIXYTU58JC&By Dr Will
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