Best Tyfone Podcasts (2024)

1
First Tech FCU + Ground Up Coffee Shop + Java4Kids 59:49

4d ago59:49

59:49

In this enlightening episode of the Digital Banking Podcast, Josh DeTar welcomed Monique Little of First Tech Federal Credit Union and Nate LaMora of Ground Up Coffee Shop. The trio discussed the innovative collaboration between a credit union and a local coffee shop designed to empower students and support community financial institutions. Through…

1
Brian Kaas on Navigating FinTech Partnerships for Community Financial Institutions 1:11:42

26d ago1:11:42

1:11:42

In this episode of the Digital Banking Podcast, host Josh DeTar welcomed Brian Kaas, Managing Director at TruStage Ventures, for an insightful discussion on the intersection of fintech investments and community financial partnerships. Drawing from his rich background, Kaas shared his experiences and the significant role that venture capital plays i…

1
Sarah Snell Cooke: Transforming Lives with Credit Unions 1:22:49

1M ago1:22:49

1:22:49

In the latest episode of The Digital Banking Podcast, Josh DeTar welcomed Sarah Snell Cooke from The Credit Union Connection. They embarked on a discussion about Cooke's transition from journalism to becoming a credit union advocate. Cooke's unique insights into the challenges and opportunities within the industry were a focal point. The episode al…

1
Ning Duong: Creating a Culture of Empowerment at Credit Union West 1:03:05

2M ago1:03:05

1:03:05

In this episode of the Digital Banking Podcast, guest Ning Duong, Chief Operating Office of Credit Union West and host Josh DeTar discuss the progressive approach of Credit Union West towards empowering next-generation leadership and prioritizing employee well-being. The discussion revolves around the organization's commitment to nurturing next-gen…

1
Sanjib Kalita: In Fintech Today, It Takes an Ecosystem 1:24:58

2M ago1:24:58

1:24:58

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Sanjib Kalita, the Head of Industry for Fintech Meetup, an annual conference that brings together fintechs at all stages of development and financial institutions from across North America and beyond. Kalita shared his extensive experience in the fintech industry, discussing t…

1
Bill Kennedy: Personal Connections in Digital Banking 1:29:51

3M ago1:29:51

1:29:51

In this insightful episode of The Digital Banking Podcast, host Josh DeTar welcomed Bill Kennedy, an experienced credit union executive currently at 4Front Credit Union. Kennedy, with over 35 years in the credit union sector, shared his unique journey in the industry. Starting out as a talented golfer hired by a bank to win tournaments, he accident…

1
Siva Narendra: The Future of Community Financial Institutions Is Bright 1:28:08

3M ago1:28:08

1:28:08

In the latest episode of The Digital Banking Podcast, host Josh DeTar welcomed Dr. Siva Narendra, CEO and co-founder of Tyfone. The episode centered around the digital transformation thought leader Dr. Narendra’s look back on 2023’s biggest moments in banking and technology, and his predictions for 2024 and beyond. DeTar and Narendra discussed the …

1
James Burke-Frazier: The Genuine Drive Behind Credit Union Innovation 1:31:35

4M ago1:31:35

1:31:35

In this episode of The Digital Banking Podcast, host Josh DeTar welcomes James Burke-Frazier from Jack Henry, highlighting his genuine passion for credit unions and service. Burke-Frazier, affectionately known as JBF, is celebrated for his authenticity and dedication to finding solutions that align with the core mission of credit unions. His approa…

1
Disrupting the Financial Services Supply Chain, with Sarah Howell 1:03:24

4M ago1:03:24

1:03:24

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Sarah Howell, the Head of Partnerships for Infinant. The discussion began on a heartfelt note, addressing the devastating fires in Lahaina and their impact on Sarah's family. The Hawaiian community's resilience and the overwhelming support they received from various quarters, …

1
Understanding the Evolving Landscape of Financial Fraud, with Uku Tomikas 1:34:20

5M ago1:34:20

1:34:20

In this enlightening episode of The Digital Banking Podcast, host Josh DeTar engaged in a thought-provoking conversation with Uku Tomikas, a leading expert in the field of financial fraud prevention. They examined the ever-evolving landscape of financial fraud, exploring the ingenious tactics employed by fraudsters in today's digital age. Tomikas s…

1
Financial Freedom and Breaking Cycles: David Dindi's Vision 1:10:56

6M ago1:10:56

1:10:56

In this insightful episode of The Digital Banking Podcast, host Josh DeTar engaged in a thought-provoking conversation with David Dindi, founder of Atomic Invest. The discussion revolved around the intersection of finance and technology, highlighting the potential for financial institutions, particularly community ones, to create meaningful change …

1
Bridging Tech and Business in Banking with Jin Gwak 1:25:58

6M ago1:25:58

1:25:58

In this episode of the Digital Banking Podcast, Josh DeTar sits down with Jin Gwak from AmeriCU Credit Union to dive into the intricacies of modern banking. They discuss the importance of understanding different perspectives within an organization, emphasizing the need for business analysts and committees to bridge various business units. This ensu…

1
Your Have to Get the Human Part Right First, With Ryan Canin 1:25:23

6M ago1:25:23

1:25:23

In this episode of The Digital Banking Podcast, host Josh DeTar sat down with Ryan Canin, CEO of DocFox, to explore the multifaceted world of technology, empathy, and innovation in the banking industry. They discussed the impact of COVID-19 on client relationships, emphasizing the newfound intimacy and connection through virtual meetings. Canin sha…

1
The Future of Community Financial Institutions with Steven Ramirez 1:09:06

7M ago1:09:06

1:09:06

In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Steven Ramirez, CEO at Beyond the Arc, to discuss the future of banking in a rapidly evolving digital landscape. The conversation kicks off with a reflection on the traditional banking model, which was largely one-size-fits-all. Steven highlights how digital innovation h…

1
Changing While Staying the Same, with Troy Stang of GoWest Credit Union Association 1:05:52

7M ago1:05:52

1:05:52

In this episode of The Digital Banking Podcast, host Josh DeTar spoke with Troy Stang, the president and CEO of GoWest Credit Union Association. The takeaway from this conversation is that credit unions need to work hard to change in some ways and work hard to stay the same in other ways. Not surprisingly, Stang called on credit unions to embrace d…

1
Mike Lawson: Navigating Credit Unions in the Age of AI 1:06:59

8M ago1:06:59

1:06:59

In this insightful episode of Digital Banking Podcast, Josh DeTar sits down with Mike Lawson, host of CUBroadcast, to delve into the evolving landscape of credit unions. Lawson shares his unique perspective on the industry, highlighting the importance of data analytics in shaping personalized services. He emphasizes that understanding members on an…

1
Brad Hickey: Insights From the Founder of CU Build 1:20:18

8M ago1:20:18

1:20:18

The third annual CU Build event was held in Dallas July 28-30, 2023. CU Build is a buildathon (sometimes called a hackathon) for credit unions running Jack Henry’s Symitar core processing platform, as well as invited vendor partners. The event is 100% credit union organized. Prior to the event, Digital Banking Podcast host Josh DeTar had the opport…

1
ChatGPT Will Lead to a Unified Digital Life Experience, With Mason Stone, Director of National Sales at Paymentus 1:10:51

9M ago1:10:51

1:10:51

Every organization on the planet is intent on creating a great user experience – the best possible combination of clicks and swipes to make the task at hand as frictionless as possible. However, as technologies like ChatGPT continue to develop, “clicks and swipes” will end up at some fintech museum right next to a 1200-baud modem. Instead, consumer…

1
The Modernization Imperative, With Tim Hamilton, Founder and CEO of Praxent 1:07:21

9M ago1:07:21

1:07:21

To remain competitive in today’s digital world, community FIs must be nimble. But being nimble isn’t enough if a legacy technology stack creates more obstacles than opportunities. Modernization is imperative, but many FIs lack the tools and the in-house expertise to move the FI forward on the best possible course. In this episode of The Digital Ban…

1
How to Implement DEI In Your Organization, With Shannan Herbert, the EVP of Inclusive Credit at Stratyfy 1:12:32

10M ago1:12:32

1:12:32

More and more organizations are committing to diversity, equity, and inclusion (DEI) policies and practices to build a more diverse and just workplace. This is even more important for financial institutions in their outreach to the communities they serve. In this episode of The Digital Banking Podcast, Shannan Herbert, the EVP of Inclusive Credit a…

1
The Relationship Between Digital Transformation and Team Motivation, With Jay Tkachuk of Golden 1 Credit Union 1:32:36

10M ago1:32:36

1:32:36

Digital transformation is a cultural shift more than it is a technological shift. It’s not about the tools; it’s about how the people within your organization use those tools. It’s about creating a culture of constant change and improvement. In this episode of The Digital Banking Podcast, Jay Tkachuk, Chief Digital Officer at Golden 1 Credit Union,…

1
Getting Financial Education Right for Your Accountholders, With Sid Ratkiewicz of the Center for Advanced Hindsight at Duke University and Matt Iverson-Comelo of Moneymap 1:42:49

11M ago1:42:49

1:42:49

It seems so simple. Follow a budget. Don’t run up your credit cards. Keep an eye on your credit score. Most importantly, consider the long-term consequences of every financial decision. It’s a recipe for financial success. And yet, most Americans struggle with their finances. In this episode of The Digital Banking Podcast, host Josh DeTar welcomed …

1
Winning Through Empathy, With Austin Adams, Retired CIO of JP Morgan Chase 1:17:16

11M ago1:17:16

1:17:16

In this episode of The Digital Banking Podcast, host Josh DeTar and Austin Adams, retired CIO at JP Morgan Chase, discussed why empathy is more important than feature functionality when community FIs try to take on the megabanks. Adams also shared a little of his knowledge and expertise in driving innovation and superior customer experience in a co…

1
Think Big, Start Small, Move Quickly, With Ashish Garg of Eltropy 1:06:39

12M ago1:06:39

1:06:39

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Ashish Garg, the founder and CEO of Eltropy. They talked about the importance of community financial institutions in underserved communities, how community FIs can find their niche, and why technology is a powerful ally for financial institutions.…

1
Achieving Differentiation in a Crowded Market, With Aaron Wollner of Quontic Bank 49:38

12M ago49:38

49:38

In this crowded marketplace, how can a community financial institution possibly differentiate itself? Better technology is table stakes, because as soon as you add the latest shiny object to your tech stack, every other FI in town will add it, too. In the end, differentiation can only come from better ideas. In this episode of The Digital Banking P…

1
Remaining Relevant Through Innovation, With Benjamin Maxim of MSUFCU 1:21:58

1y ago1:21:58

1:21:58

Community financial institutions are no longer competing with just each other. In an increasingly all-digital world, they’re competing with every other app and service that facilitates some sort of financial transaction. If these institutions don’t innovate to stay ahead of the curve, they risk losing relevance – especially with younger generations…

1
Bridging the Language Gap Between Fintechs and Community FIs, With Lisa Gold Schier 58:00

1y ago58:00

58:00

Many new fintechs started out focused on a direct-to-consumer (DTC) model. They’re not accustomed to many of the technological constraints of the banking industry and, just as important, they’re unfamiliar with the language of the industry. This can lead to break-downs in communication between fintechs and FIs, even though they very much need each …

1
Balancing Collaboration and Competition, With Danny Payne of Jack Henry 1:01:59

1y ago1:01:59

1:01:59

Collaboration and cooperation in the face of competition. It’s a concept that both financial institutions and fintechs must embrace to survive. In this episode of The Digital Banking Podcast, host Josh DeTar was joined by Danny Payne of Jack Henry. The two discussed how competing fintechs can share a common forum and learn from each other to meet t…

1
The People Side of Banking, With Kareem Refaay of The London Institute of Banking & Finance 1:15:26

1y ago1:15:26

1:15:26

It’s easy to think of banking as a numbers industry. After all, that’s what a dollar is: a numerical representation of buying power. However, as our guest in this episode of The Digital Banking Podcast made clear, banking is really a people industry. It’s people working at financial institutions helping the people who bank there to better their fin…

1
Banking on Engagement, With Michael Bank, the Co-Founder of Blip Labs 59:19

1y ago59:19

59:19

The reason it’s so hard to define digital transformation is because it means – or should mean – something different to every financial institution. In other words, the finish line may be the same for everyone, but the starting line will always be different. Sometimes simply adding a new layer of technology will work. Other times, you’ll need to ste…

1
Accountholder Communications: Choosing the Right Channel at the Right Time, With Gregg Hammerman 1:20:54

1y ago1:20:54

1:20:54

There are many ways for financial institutions to communicate with their accountholders in the digital age. With so many options, it’s easy mistake quantity for quality. Effective communication is still a matter of listening mindfully to the people you serve and intelligently providing them with the information that’s pertinent to them. The only th…

1
Being Totally Prepared for an Uncertain Future, with Don MacDonald 1:34:05

1+ y ago1:34:05

1:34:05

During his 30+ years marketing technology of all sorts, Don MacDonald worked for Intel, Qualcomm, Fiserv, and MX. As a result, the insights he shared on this episode of The Digital Banking Podcast are beyond valuable as they help banking professionals mitigate fear and embrace change. MacDonald shared Andy Grove's philosophy and how it shaped his t…

1
Branches Are Dead, According to Ron Shevlin, Chief Research Officer at Cornerstone Advisors 1:07:42

1+ y ago1:07:42

1:07:42

Do financial institutions still need branches? Is digital transformation more of a cultural shift than a technological shift? According to one industry insider, the answer to both questions is no. In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Ron Shevlin, the Chief Research Officer at Cornerstone Advisors. Shevlin and DeT…

1
Embracing Technology to Improve Lives, With Brett Wooden 1:20:52

1+ y ago1:20:52

1:20:52

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Brett Wooden, the SVP of Innovation at FTSI. They talked about the benefits of integrating AI into banking technology, the importance of thinking outside the box, and why you need to create a seamless and convenient digital experience for your accountholders.…

1
The Time for Collaborative Banking Is Now, With Landon Glenn 1:16:01

1+ y ago1:16:01

1:16:01

Fintechs are no longer the enemy. They’re gradually moving into the role of trusted technology partner. The sooner you recognize and accept that, the better off your financial institution will be. In this episode of The Digital Banking Podcast, ASA founder Landon Glenn and host Josh DeTar discussed digital transformation and the vast number of fint…

1
The Good and the Bad of Customer Feedback, With Catherine Ordeman 1:01:03

1+ y ago1:01:03

1:01:03

Opinions are like … well, you know the saying. And that’s all customer feedback is – opinions. Some feedback is downright transformative, other feed back not so much. However, because it comes from your customers, you must respond to all of it in some measure. The trick is determining the appropriate response for any given feedback. You can’t overr…

1
Don’t Forget to Include Your Employees in Digital Transformation, with John Findlay, CEO of LemonadeLXP 1:07:33

1+ y ago1:07:33

1:07:33

Traditionally, it’s always been your employees who are responsible for the “front line.” In the wake of digital transformation, has technology taken over responsibility for the front line? The short answer is no. Technology is just a new tool that can help your employees better serve your accountholders. Thus, your employees must be well-versed in …

1
Open Banking, Conversational AI and a Whole Lot More, with Dan Black of Boost.ai 55:49

1+ y ago55:49

55:49

Each new voice on The Digital Banking Podcast brings with it a fresh perspective that adds to the conversation, and this installment is no different. In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Dan Black, Strategic Partnerships and Accounts at Boost.ai. The two discussed open banking and the age of conversational AI. Th…

1
Determine Your Strategic Goals Before Selecting a Fintech Partner, with Don Shafer, Co-founder & Chief Evangelist at Quilo 1:18:21

1+ y ago1:18:21

1:18:21

Are fintechs your financial institution’s enemy or its savior. Or something in between. The correct answer is, all of the above. In this episode of the Digital Banking Podcast, host Josh DeTar welcomed Don Shafer, the co-founder and chief evangelist at Quilo. Among other things, the two discussed how fintechs generally fall into one of three differ…

1
Cryptocurrency and the Community FI, With Lou Grilli of PSCU 1:14:23

1+ y ago1:14:23

1:14:23

Think you understand cryptocurrency? More important, do you understand what it means to your community financial institution? Probably not as well as this episode’s guest, Lou Grilli, Sr. Innovation Specialist at PSCU. Host Josh DeTar dug deep as Grilli explained crypto and shared how it will revolutionize financial services.…

1
Leveraging Technology to Serve the Underserved, with Kristi Kenworthy of Dora Financial 59:04

1+ y ago59:04

59:04

The core philosophy of credit unions is people helping people and enabling underbanked communities that don't have access to traditional financial institutions. While technology can play an important role in effectively reaching those communities, there will inevitably be some members of the community that don’t have access to modern technology. Th…

1
Good Decisions Require Good Data and Good Accountholder Understanding, with George Estrada, Principal Strategic Advisor for Credit Unions at AWS 1:43:50

1+ y ago1:43:50

1:43:50

George Estrada, Principal Strategic Advisor for Credit Unions at AWS, emphasizes that listening to the needs of your accountholders and community members is very important to retain them. In this episode of the Digital Banking Podcast, Estrada and host Josh DeTar considered the relationship between a credit union (CU) and its members. They discusse…

1
How to Leverage Digital Banking Configuration to Provide Personalized Financial Solutions With Bill Kinnelly 1:06:02

1+ y ago1:06:02

1:06:02

It’s a constant balancing act for community financial institutions. If you use all your software ”out of the box,” you risk looking just like everybody else. If you customize your environment too heavily, you can end up with a support nightmare that none of your vendors can help with. In this episode of Digital Banking Podcast, host Josh DeTar welc…

1
How to Adapt to the Evolution of Payments With Melissa Kopp of Neural Payments 1:02:03

1+ y ago1:02:03

1:02:03

Change is difficult for everyone – for some more than others. Communication – whether to employees or account holders – can make change much more palatable. In this episode of the Digital Banking Podcast, Melissa Kopp got into the need for communication in the corporate world and pointed out the importance of fintech for increasing an FI’s speed to…

1
Moving at the Speed of Impulse with Sabeh Samaha of Samaha & Associates 1:28:06

2y ago1:28:06

1:28:06

In this episode of the Digital Banking Podcast, host Josh DeTar welcomed Sabeh Samaha, President and CEO of Samaha & Associates. They chatted about what Samaha called “the speed of impulse,” the importance of functionality, beauty, and hospitality in banking, and the future of banking in the metaverse.…

1
How to Ensure Big Wins in Product Development, with Sarah Sprague Gerber of MoneyLion 1:05:19

2y ago1:05:19

1:05:19

A successful product is unique, or at least arguably better than its competitors. However, that in itself is not enough to guarantee success. And a seamless, frictionless, transparent user experience is table stakes today. To win big, you need to humanize the experience and introduce human elements into your product. In this episode of The Digital …

1
Getting Phygital with Tom Shen 1:11:50

2y ago1:11:50

1:11:50

Tom Shen boasts a long and fabled career in financial technology spanning some 40 years. Some of the companies he’s been associated with, like Software Dynamics and S1, are long forgotten. Others like Digital Insight and Maluzai Software are still fresh in our memories. Today Shen is on the board of two financial technology rising stars: Sensibill …

1
Innovating and Getting the Most from Your Technology Investments Old and New – Chris Sachse and Brian Murphy 1:32:39

2y ago1:32:39

1:32:39

It’s no secret that tech giants like Amazon and Apple are driving consumer expectations for all digital interactions – including digital interactions with your financial institution. The problem is that many systems still in use at community FIs are still based on what one might call “legacy technology.” Simply stated, they were architected before …

1
How to Balance People and Technology to Provide an Exceptional User Experience With Jeff Keltner of Upstart 1:11:54

2y ago1:11:54

1:11:54

Digital transformation isn’t a project – it’s a never-ending pursuit. What’s more, digital transformation is cultural as much as it is technological. There are no easy answers and there are no shortcuts. In this episode of Digital Banking Podcast, Jeff Keltner, the Senior Vice President of Business Development at Upstart, joined host Josh DeTar to …

1
Evolving Your Brand in the Digital Age, with Amy Herbig of The BA Group 1:16:42

2y ago1:16:42

1:16:42

Digital transformation is more than deploying some new technology. Effective digital transformation requires financial institutions to think differently and act differently. This fundamental shift begins at the brand level. While some institutions may see their brand as chiseled in stone, a brand must constantly evolve. That’s truer now more than e…

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