show episodes
 
Artwork

1
The Property Management Playbook

Andrew Nguyen & Robert Gallo

icon
Unsubscribe
icon
icon
Unsubscribe
icon
Monthly
 
The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.
  continue reading
 
Loading …
show series
 
Shane and Fiona speak to Lynn and Aradia about our recent Canberra trip, launching the report Priced Out and Run Down: Older Australians in unaffordable and poor condition housing. They speak about their experiences as older renters, and what they thought of meeting politicians in Canberra.By Shane and Fiona speak to Lynn and Aradia
  continue reading
 
Shane and Fiona speak to Wendy Morris and Amity James about their participation at the National Housing Conference in Perth, where they both spoke on a panel about gender responsive housing policies. Wendy Morris is a HAAG member and Amity James is an Associate Professor at Curtin University.By Shane and Fiona speak to Wendy Morris and Amity James
  continue reading
 
Fiona speaks to Uncle Tim, via a Cantonese interpreter, about his experience living in one of the public housing towers which is due to be demolished. He gives his thoughts about how the information has been communicated with him and other residents, and the Government plans for the site.You can find out more about the Inquiry into the demolition o…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, we dive deep into section 91ZM of the Residential Tenancies Act — the provision behind what many call the "five strikes" rule for rental arrears. But is it really five strikes and you're out? We break down the legal mechanics, clarify common misunderstandings, and explore the strat…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, hosts Andrew Nguyen and Robert Gallo delve into Section 91ZZH of the Residential Tenancies Act 1997 (VIC), which imposes a six-month restriction on re-letting properties after certain notices to vacate have been issued. We explore the circumstances under which this section applies,…
  continue reading
 
Ally Wajcman chats with David about All Things Property Management and her journey in real estate from being a young teenager sitting in a VCAT room taking notes to her role today as a leader in her office. This podcast is loaded with info and for those that have been around a while you will recognise a name that crops up during our discussion with…
  continue reading
 
Send us a text This week on The Property Management Playbook, we’re tackling a topic that continues to trip up even experienced PMs — issuing Notices to Vacate for repairs. We break down the critical distinction between repairs and renovations, and why it matters when giving notice under the Residential Tenancies Act. We’ll also walk you through th…
  continue reading
 
Send us a text In our next episode, we’re joined by the brilliant Julie Davis, co-founder of Agent Dynamics, to explore how profiling can transform the way you build and lead high-performing property management teams. Julie shares insights on how understanding individual work styles, communication preferences, and natural strengths can reduce burno…
  continue reading
 
Send us a text Tickets are not available on our website for our Reasonable & Proportionate Workshop, which is designed to give property managers the clarity, confidence, and practical skills needed to navigate VCAT successfully. Backed by real legal expertise and property management experience, this event will transform how you approach the test. I…
  continue reading
 
David chats with Harcourt's Victoria Property Operations Manager, Rachel Atkin. With over 20 years real estate experience starting as a receptionist Rachel is an experienced leader in the property management industry, some awesome knowledge and advice is shared in this podcast by Rachel. Kolmeo is award-winning property managem Kolmeo is property m…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into a critical yet often misunderstood topic—when to apply to the Magistrates' Court and how federal subject matter can impact property disputes. Many property managers assume VCAT is the default jurisdiction for tenancy matters, but there are k…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, we dive into what happens when property managers fail in their duty of care—and the serious consequences that can follow. We explore key legal obligations, what a breach of duty looks like, and real-life cases, including Barbaro v K P Hicks Real Estate PL [2022] VCAT 1062. Join us …
  continue reading
 
Hear our first podcast with both directors of Woolfall & Stone involved. David Woolfall and Shane Stone chat about VCAT, BDM, Fees, structures and more. You will hear passion in the voices of the Woolfall & Stone directors as they discuss issues that they are passionate about. Kolmeo is award-winning property managem Kolmeo is property management s…
  continue reading
 
Send us a text This week, we’re thrilled to welcome a very special guest: Sarah Cincotta, Founder of Rise with Sarah Cincotta and a renowned trainer of property management business development managers. Join us as we deep dive into an engaging conversation about the critical importance of understanding property management legislation. Sarah shares …
  continue reading
 
David chats with Jade Elliott from OBrien Real Estate Joyce in Wangaratta. Jade is a young property manager with two years experience and having stepped up from assistant PM to PM 4 months ago. Jade is a future leader of the industry already showing leadership traits. Great listen for young PM's and also those more experienced interested in watchin…
  continue reading
 
We hear from two older women with a lived experience of homelessness, Vera and Angela, who fall into the "missing middle" eligibility gap for housing support, speaking at the launch of HAAG's research Not Poor Enough, Not Rich Enough: older people falling through the housing eligibility gap, conducted by Swinburne University of Technology. Read the…
  continue reading
 
David and Mark chat about recruitment and the difficulties being faced, and what the future holds. Some incredible information in this podcast for those looking to get into the industry or make a move to a new position, and some thoughts on succession and retirement. This chat has something for everyone no matter age or experience. Kolmeo is award-…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, we explore the complexities of Section 91ZQ of the Residential Tenancies Act, which addresses the use of rental premises for illegal purposes. Andrew and Robert delve into the legal implications, the steps property managers should take when faced with these situations, and how to h…
  continue reading
 
David chats with Mandi Kuran about her experiences in not only property management but throughout her life. Mandi is a go-getter and is achieving a lot both in property management/BDM and her life outside of real estate. Passionate about her community and helping others there is so much in this podcast to take away. Kolmeo is award-winning property…
  continue reading
 
Send us a text In this episode, we dive into the latest rental reforms in Victoria and explore the transformative impact these changes are having on the property management landscape. From understanding new renter and residential rental provider rights to unpacking the role of Rental Dispute Resolution Victoria, this episode equips property manager…
  continue reading
 
In this podcast Megan Wilson, Department Head and Partner at Nelson Alexander Kew interviews Woolfall & Stone's Shane Stone. Megan and Shane have known each other for around two decades so no one better to chat with Shane on the podcast. Kolmeo is award-winning property managem Kolmeo is property management software and winner of Proptech Awards 20…
  continue reading
 
Shane and Fiona talk to Bill McKenzie, public housing resident and HAAG member, talking about his citizen science work at Layfield Court, one of the older persons high rises in Melbourne, and about the issues of heatwaves in high rises, Homes Victoria's communications about the demolitions, and the roll out of the air conditioning program.Correctio…
  continue reading
 
Send us a text In this jam-packed episode of The Property Management Playbook, we tackle two pivotal legal issues shaping the property management landscape. Part 1: Jafarpourasr v Tancevski We delve into Daly AsJ's landmark judgment that extended the principles in Smith to all notices to vacate requiring reasons under the Residential Tenancies Act.…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, we’re unpacking Section 344 of the Residential Tenancies Act—a lesser-known yet powerful tool for managing unapproved occupants in Victorian rental properties. Join us as we break down the essentials of Section 344, explain when and how it applies, and discuss practical scenarios t…
  continue reading
 
Send us a text In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into the crucial topic of requesting written reasons at VCAT. Understanding why and how to request written reasons can be a game-changer for property managers, especially when it comes to appeals, future dispute resolutions, and clarifying VCAT’s…
  continue reading
 
Michelle Allen has lived and breathed property management all her working life, with a successful career spanning 35 plus years in property management Michelle has done it all. With this much experience Michelle provides many quality tips for all in our industry. Kolmeo is award-winning property managem Kolmeo is property management software and wi…
  continue reading
 
Send us a text In the second episode of *The Property Management Playbook*, Andrew Nguyen and Robert Gallo dive into a landmark case that has shaped the landscape of tenancy law in Victoria—*Smith v Director of Housing*. This episode explores the facts and legal arguments surrounding the case, focusing on the implications for property managers and …
  continue reading
 
We hear from older residents of the Flemington public housing high rise slated for redevelopment, recorded at a community meeting on 19 September (thanks Danielle!)Residents are Awatif, Khadija, Ka-tam and Osman and we also hear from Jeannie, former resident of Bang Street and Barack Beacon, speaking at a rally for public housing on Saturday 19 Oct…
  continue reading
 
David chats with Courtney Hall, director of C&C property Group, Courtney provides some of her history and then David and Courtney talk about some of the nuts and bolts of property management. So many great points for all to learn from. Kolmeo is award-winning property managem Kolmeo is property management software and winner of Proptech Awards 2023…
  continue reading
 
Send us a text In this inaugural episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo discuss the journey behind the creation of Castellan Consulting and how it’s transforming property management consulting in Australia. They also dive into what makes a truly effective advocate at VCAT. This episode is a must-listen for prope…
  continue reading
 
Loading …

Quick Reference Guide

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play