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Hey there! I’m Irina, and welcome to WFM Unfiltered! This is the podcast where we spill the beans on everything happening behind the scenes in workforce management. If you’ve ever felt like no one’s listening to your thoughts and frustrations about WFM, this is your new favorite spot. Every week, I’ll chat with awesome guests who know a thing or two about managing workforces. We’ll laugh, we might rant, and yes, there could be some cursing (just a bit!). We're going to talk about the latest ...
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Metrics Mayhem: Adherence vs. Conformance - Frank Berlanga
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28:49
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Send us a Text Message. Join us for our outrageous pilot episode of WFM Unfiltered, as we sit down with Frank Berlanga, a seasoned expert in workforce management. With nearly a decade of experience in the field, Frank brings a wealth of knowledge and a touch of humour to our discussion. From his beginnings as an intraday analyst to his current role…
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continue reading
Send us a Text Message. Welcome to WFM Unfiltered! This is the podcast where we spill the beans on everything happening behind the scenes in workforce management. If you’ve ever felt like no one’s listening to your thoughts and frustrations about WFM, this is your new favorite spot. Every week, I’ll chat with awesome guests who know a thing or two …
…
continue reading
