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Should banks offer treasury services for free? Why is the Bank Secrecy Act such a problem for community banks? Join CSI as we discuss the latest fintech trends and topics with banking executives, industry experts and thought leaders.
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Live sport might be taking a back seat but to help you get your sporting fix in a time of lockdown, Eurosport are proud to launch The Break, a new snooker vodcast hosted by Andy Goldstein and featuring the likes of Ronnie O'Sullivan, Jimmy White and Neal Foulds - as well some of the top players in the game. While snooker takes a break, join The Break as we host debates around the all-time greats of the game and speak to a few of them too. All recorded remotely in the age of social distancing ...
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Mocha Latte

Dante Sheppard & David Heiliger

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Join hosts Dante and David as they talk about various issues that happen in our world. There's some philosophical talk, but it's very remedial. There will also be guests on the show to talk about things that people don't usually talk about in a public setting.
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Do The Right Thing

Fuzz Productions

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Award-winning comedy panel show hosted by Danielle Ward, with team captains Margaret Cabourn-Smith and Michael Legge and amazing special guests. In it, two teams work out the right thing to do in strange scenarios and scary situations which range from the everyday to the weird and extreme. Don't feel you have to start at the beginning - we'd suggest you start with the most recent series then work backwards! Hosted on Acast. See acast.com/privacy for more information.
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Increasing cyber risks mean financial institutions must up their game to protect their data, reputation and bottom line. How are institutions that want to innovate doing so with a strategic risk-based approach? And how does technology fit into it? We invited two industry experts to share their perspectives as well as the most significant trends and…
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Hello! This isn't a new episode of Do The Right Thing (sob!) but we thought you might like to sample Margaret's new(ish) podcast Crushed! - and in particular the latest episode in which she chats to Danielle about her crushes and unrequited loves in all their intense and embarrassing glory. Within there is plenty of discussion of why stand ups make…
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What can financial institutions and other regulated organizations do to stem the rising tide of fraud and money laundering? We invited two compliance experts to share their perspectives and offer insight into today’s trends. We discussed the risks, how organizations are merging their efforts into a comprehensive FRAML approach, today’s latest techn…
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As the release of the FedNow Service approaches and new business models like Banking as a Service gain steam, there’s much for traditional financial institutions to consider in 2023. In this second part of our conversation with Shane Ferrell, CSI’s Vice President of Product Strategy and Innovation, we discuss these technological opportunities and w…
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With the height of a pandemic in arrears, 2022 saw continued shifts in customer behavior, business models and economic concerns. So, what does 2023 have in store for the financial services landscape? We invited Shane Ferrell, CSI’s Vice President of Product Strategy and Innovation, to discuss the trends he’s seeing, plus some notable findings from …
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Too often, contracting is seen as a back-office function, even though many government programs are actually implemented with contracted service providers. In reality, contracting — and contracting reforms — can be a key driver of better results in human services, including for the most vulnerable families and individuals. We discuss specific steps …
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As sanctions increase at an unprecedented rate, so grows the list of risky entities that organizations should avoid doing business with. What's changed in recent years, which organizations should stay alert, and how should those organizations approach compliance? We discuss it all with Josh Shrager, Senior Vice President at Kharon, a leading data a…
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In the digital era, convenient eSignatures have evolved from a “nice to have” to a “must have.” But where are they going, and how can your institution get the most out of this digital transformation enabler? We invited an eSignature expert to walk us through how the landscape has changed, new developments in eSignatures and the values of a bank-cen…
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It’s the perfect storm. Cybercriminals have more potential targets than ever, and their tactics keep getting more sophisticated. Meanwhile, consumers are almost numb to the headlines. What can financial institutions do to maintain security? Join us as we talk through the landscape and methods to maintain security with a resident cybersecurity guru.…
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When we think about what skills leaders need to be successful — such as making good decisions, regulating their emotions and stress, and forming strong and healthy relationships with others — an important foundation for those skills is mindfulness. Our guest today has deep expertise in helping people cultivate self-awareness and mindfulness in orde…
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To celebrate our 200th interview, we are joined by one of the most respected people within the evidence and evaluation field, Dr. Naomi Goldstein, to share reflections on her 21-year career at the Administration for Children and Families (ACF) at the U.S. Department of Human Services. Dr. Goldstein (@NaomiGoldstein1) is the Deputy Assistant Secreta…
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Colorado is a leader in the U.S. in terms of using evidence to guide state budget decisions, so that dollars flow to programs that are effective. It’s also a leader in terms of building evidence to better learn what works in key program areas. For example: State agencies are required by the governor’s budget office to show the evidence behind reque…
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An important area of innovation within higher-education policy in recent years has been tuition-free college policies — also known as Promise Programs — designed to make college more affordable and accessible. Our previous podcast interview with Professor Elizabeth Bell of Florida State University provided an overview of the topic. In this new inte…
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Tuition-free college policies have become a cornerstone of policymakers’ efforts to expand college access, affordability, and degree attainment. The movement began at the local level with initiatives such as the Kalamazoo Promise, but has since been taken to the state level, with 21 states currently operating Promise Programs. To learn more about t…
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Arnold Ventures launched its evidence-based policy initiative in 2015 in large part to increase the number of social programs with strong evidence behind them. To do that, the team funds randomized controlled trials of programs in social policy whose prior evidence has shown the potential for sizable effects on educational achievement, earnings, an…
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Minnesota has been identified by several good-government organizations as one of the leaders in the nation on evidence-based policymaking. The Pew Charitable Trusts, for example, has noted that “Using evidence-based policymaking has enabled Minnesota…to provide better outcomes for residents, [and] improve the way research and evidence inform the bu…
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Ohio’s Department of Education is one of the leading state agencies in the U.S. in terms of its focus on helping and encouraging school leaders to use evidence-based educational strategies and supports. For the past almost four years, Dr. Heather Boughton (@hrosemaryb) helped lead those efforts. She’s the former director of the Office of Research, …
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Anne Arundel County, Maryland, has a population of just under 600,000 and is south of Baltimore and East of Washington D.C., with the county seat being Annapolis. In 2018, under County Executive Steuart Pittman, the county launched a performance-focused office called ArundelStat. One of the key initiatives of the office so far has been developing p…
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...something that might be of interest. DTRT's very own Michael Legge - the especially angry one - has a book coming out VERY SOON. 'Strawberries To Pigs' is a collection of his writing from 2008 to 2020, and is also his way of apologising for inventing online anger and wrecking all our lives. Stories of romance, success and bravery are not include…
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What does it take to be a successful evaluation office within a public agency? Three things that are important are being trustworthy, being engaging, and being relentless, explains Dr. Susan Jenkins. Since 2016, Dr. Jenkins has been the Director of the Office of Performance and Evaluation at the Administration for Community Living (ACL) at the U.S.…
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The New Hope Project was an anti-poverty program in the 1990s in Milwaukee that offered a simple but powerful pledge: If participants were willing to work full-time, they would not be poor. The program used a wage subsidy, support for child care and health insurance, and (if participants needed it) short-term subsidized employment to achieve that p…
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New Mexico state government is a leader in the use of evidence, lead by its Legislative Finance Committee (LFC) that has been a catalyst for evidence-based budgeting, including through its participation in the Pew MacArthur Results First Initiative. In this part 2 of our interview with Charles Sallee, the Deputy Director of the Legislative Finance …
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Last month, New Mexico’s Legislative Finance Committee (LFC) did something that that possibly no other legislative committee in the U.S. has done to date: It launched a “PerformanceStat” initiative. As listeners to this podcast will know, the PerformanceStat process was pioneered in New York City for policing and then expanded to other government s…
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John Kotter (@JohnPKotter) is one of the most respected thinkers on the topics of leadership and change. He is professor emeritus at the Harvard Business School, a widely-read author, and the founder of Kotter International, a management consulting firm. Alexander Eaton, director of Retina Health Centers, said of its final approval. STP is believed…
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Idaho’s Office of Performance Evaluations (OPE) was created in 1994 and is a nonpartisan, independent office that serves the Idaho legislature by conducting evaluations of state agencies and programs, as well as studies of key policy issues. With its staff of seven evaluators, plus its director, OPE’s mission is to promote confidence and accountabi…
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It's the last episode of series three of The Break and we were delighted to be joined by the newly crowned champion of the world, Mark Selby! It's been a remarkable 17 days at The Crucible and Selby joins Andy Goldstein for an in-depth chat about his fourth world title, some of the most significant moments along the way, and how many more titles he…
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A logic model is a detailed visual representation of an organization or program that expresses the organization’s theory of change. It’s useful for getting a clear and shared understanding of how an office, division, program or initiative works. But what important questions should an organization ask once its created a logic model? To find out, we’…
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Six-time Crucible runner-up Jimmy White is backing Kyren Wilson to win the World Championship after being impressed by his mentality in Sheffield. Wilson, the only player left in the tournament who has not won the title, leads Shaun Murphy 10-6 after the second session in their best-of-33 encounter. Mark Selby is 9-7 ahead of Stuart Bingham in the …
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Kyren Wilson drops in on The Break podcast to discuss his World Championship mission. The 2020 runner-up meets Neil Robertson in the quarter-finals at the Crucible and promises host Andy Goldstein that he will follow Mark Williams’ lead should he win at the Crucible… The 29-year-old also says he dreams of getting revenge on Ronnie O'Sullivan after …
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Mark Allen claims no snooker player wants to play in a waistcoat and bow tie as he urged the sport to catch up if it wanted a slice of the youth audience. Professional snooker typically has a strict dress code – smart trousers and shoes, plus a long-sleeved shirt, waistcoat and bow tie – although it has been relaxed for some events, with the latter…
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On the third episode of the new series of The Break, Andy Goldstein speaks to Neil Robertson ahead of the World Championship. The Australian is one of the favourites at the Crucible after some mesmeric displays this season, including titles at the UK Championship and Tour Championship. His lockdown haircut (or lack of one) has caught serious attent…
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What leads decision makers to decide to implement or scale up a program? Research evidence may be one factor, but, as we know, lots of other factors can play in as well. Three of those factors are what are called cognitive biases, including: confirmation bias status quo bias bandwagon bias Understanding those biases — which have been well-researche…
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On the second episode of the new series of The Break, Andy Goldstein speaks to Ronnie O'Sullivan as he prepares to defend his crown at the World Championship. Ronnie discusses his season so far and his frame of mind heading to the Crucible. We hear his views on his main contenders, Neil Robertson and Judd Trump, and Ronnie also talks Covid, the ret…
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The Break is back for the 2021 World Snooker Championship! Andy Goldstein is your host as we cover the biggest event in snooker and we'll have three preview episodes for you before the tournament properly arrives. Join Andy, Neal Foulds and Jimmy White for episode one of series three as they look ahead to the Crucible and run the rule over some of …
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Tennessee’s Office of Evidence and Impact was created in 2019 by Governor Bill Lee. The office works with the Governor’s office and with Tennessee’s executive agencies to use data and evidence to help decision makers invest in programs that work for Tennesseans. To learn more about the office’s work and what lessons it provides for other states, we…
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A new policy brief examines the research evidence behind tutoring and what design principles for tutoring have shown to be important for boosting K-12 student achievement. The report is titled Accelerating Student Learning with High-Dosage Tutoring. It’s coauthored by Dr. Carly Robinson, Dr. Matthew Kraft and Dr. Susanna Loeb of the Annenberg Insti…
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Governments at all levels are increasingly using research findings from behavioral economics and other behavioral sciences to improve program and agency outcomes. These interventions and program changes draw on how people process information and make decisions and can often be implemented quickly and at little cost. One way to help support the use …
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What evidence-based strategies can you use to more effectively craft communications with practical purposes, so that busy people respond and take needed action? We get insights from Dr. Todd Rogers (@Todd_Rogers_), a behavioral scientist and professor of public policy at the Harvard Kennedy School. His work applies behavioral science insights and m…
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The California Policy Lab (@CAPolicyLab) was launched in January 2017 with a mission to create partnerships between researchers at two of California’s leading universities — UCLA and UC Berkeley — and California’s state and local government agencies. The goal: to generate scientific evidence that solves California’s most urgent problems, including …
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How can public agencies build credible evidence about what works to help move the needle on important social policy challenges? It’s often a multi-step, iterative process. A good example is the efforts across the past two administrations by the U.S. Department of Housing and Urban Development (HUD) – in particular, their efforts to help support pub…
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The Foundations for Evidence-Based Policymaking Act (Evidence Act) was enacted in early 2019 and has led a wide range of federal agencies to take new steps in building and using evidence, including developing learning agendas. The Act, however, didn’t come with new funding, so resources are likely a constraint in many agencies in doing this type of…
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North Carolina’s Office of Strategic Partnerships was launched at the end of 2018 under Governor Roy Cooper with a mission to enhance partnerships between state government and North Carolina’s research and philanthropic sectors. As its website notes, “This includes elevating the State’s internal capacity to use and generate evidence in its policy a…
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The State of Colorado under the previous Governor, John Hickenlooper, had a multifaceted performance-improvement strategy that included performance management, operational improvements and talent development, among other elements. That work continues today under current Governor Jared Polis. We look back at the previous administration to draw lesso…
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In King County, Washington, under Executive Dow Constantine and the County Council, equity and social justice has been an important focus of the county’s work. That includes the launch in 2015 of an Office of Equity and Social Justice and the creation of its strategic plan, designed to help the county become a place where race and place are elimina…
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The nonprofit Results for America has been an important advocate of — and catalyst for — evidence-based policy and decision making over the last decade. It recently released two new resources: The 2020 Invest in What Works Federal Standard of Excellence (click to see the federal standard and the press release), as well as a similar What Works Stand…
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Montgomery County, located just north of Washington D.C. is a leader in the use of performance management, including through its CountyStat initiative, drawing on the model of other PerformanceStat efforts. Its reputation for results-focused government continues today under County Executive Marc Elrich, who has been in that role since 2018. To lear…
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Administrative data – in other words, big data produced by public agencies and programs – is a valuable tool for program evaluation, research and analysis that can help improve government performance and tackle our nation’s pressing challenges. How can we enable more qualified researchers and government program managers to security and more easily …
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