show episodes
 
Welcome to Your Brand Amplified©. The podcast where we interview marketers, publicists and brands to learn their stories, what makes them tick, and tips and tricks that make a difference. Want more? Check us out online at www.anikapr.com, on socials at AmplifywithAnika, or join the PR Incubator bootcamp for small businesses, via www.princubator.com
 
Welcome to the podcast all about Women's health, wealth and well-being. Women’s Wealth is growing faster than Men’s. As women and the next generation rise in financial power, Women will fundamentally change the meaning of legacy. Women – as singles, mothers, wives, or widows – need access to a full continuum of opportunities to save, invest and preserve financial assets so they can build a better future for themselves and their families. We also need tools for physical and emotional health a ...
 
Help build a financially free future for all! Kiddie Kredit is a mobile app designed to educate children on the credit system by completing chores. In our new weekly podcast, Kiddie Kredit's Director of Community aka Chief Mom, Anika Jackson, will interview parents, tech CEOs, financial experts, kid entrepreneurs and others to talk about wealth equity, financial literacy, our own credit stories, and much more. Join us to learn tips, tricks and trends to help children learn about the value of ...
 
At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com
 
Join Alina Fridman as she celebrates boss ladies, women entrepreneurs, and creatives by sparking conversation around topics that every modern goal-driven woman is passionate about. "Each week, I will be sharing real stories from real women about navigating through life and trying to figure it all out by taking the lead and empowering themselves and others to live their best lives." Join the community and thrive! Instagram: www.instagram.com/ladiestakethelead (@ladiestakethelead) Facebook: ww ...
 
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show series
 
Steve Fredlund is a serial innovator sought after to solve the most complex problems. His insights have powered breakthroughs in hundreds of efforts including corporate mergers, product strategies, derivative trading programs, nonprofit fundraising, global community transformation and the launch of dozens of corporate departments, nonprofits, and s…
 
Dai Manuel is a super dad, dating his wife, with a lead by example way of living and a contagious personality, who is on a mission to positively impact one million role models around the globe to lead a FUN-ctionally fit life through education, encouragement, and community. He is an award-winning digital thought leader and author, Distinguished Toa…
 
Michael’s quick wit, deep insights and a bit of dry humor will have your listeners wanting more. One of Michael’s many passions is to help as many people as possible get their message, story and voice out to the world. Author of the #1 bestselling book, “Falling Down Getting UP”, foreword by the father of Guerrilla Marketing, Jay Conrad Levinson. J…
 
Mike Capuzzi is a publisher, author and book publishing coach and has been helping clients create exceptional marketing results since 1998. In 2019, he launched Bite Sized Books, a new publishing concept formula for creating short, helpful books (known as shooks™). Shooks are ideal for business owners, entrepreneurs and corporate leaders who are lo…
 
In this episode, our host Anika Zubair chats with Bill Cushard, General Manager at Dragonboat about everything you need to know about customer education. At some point as your business grows your CSMs are not going to have the capacity to continue to educate your customers individually. So, when should a SaaS company start adding customer education…
 
Brad Smith is the founder and CEO of Stellar Insight Inc. a business growth consulting and coaching company. Brad has been a chemist, production plant and equipment designer, a business manager, a business consultant, and an executive coach for CEOs and business owners among other things. He pursues insight and understanding into the convergence of…
 
I grew up moving around a great deal, but mostly in Perth, Western Australia. I speak five languages, mostly from all that moving around, and love talking about linguistics (unfortunately few others do). Went to college and law school in New York City, where I started working as a journalist while in law school, then went to Afghanistan as a war co…
 
Lisa K. Stephenson born Jevasia Stephenson is a native of The Bronx, New York. As the daughter of a single parent and from a family immersed in African-American studies, she determined early on that education, independence and equal justice were important for all women and men of color. Her educational development began as a student at Monroe Colle…
 
In this episode, our host Anika Zubair chats with Harini Gokul, Head of Customer Success at AWS about her experience of shaping and building CS as a value realization. Shifting from defense to offense in Customer Success is not a simple task. But to help your customers achieve their business goals, you need to have a proactive mindset and not a rea…
 
Marco Torres is the Founder of MarketingBoost.com, he has helped thousands of business owners worldwide boost sales and scale their businesses by as much as 5-fold through the use of incentive-based marketing. He teaches entrepreneurs how to soar sales & marketing through the use of “Value-Add-Incentives” instead of discounts. His Facebook Group is…
 
E. A. Csolkovits was born in 1956 in Chicago, Illinois, the son of a milkman who started his first company at the age of 16 at a commission sales job selling janitorial services to business owners. At the age of 19, E. A. Csolkovits met Sam Robbins, a millionaire business man from Detroit, Michigan. Sam took E. A. Csolkovits under his wing and bega…
 
In this episode, our host Anika Zubair chats with Erika Villarreal, Senior Customer Success Manager at Condeco about how to build your personal brand in Customer Success and how your personal brand can land your dream job. Landing your Customer Success dream job is far from being a simple task. It is a competitive industry and you need to find a wa…
 
Shana has worked as part of a global network of business and marketing strategists that creates strong, impactful & creative campaigns that bring businesses and customers together - better. She is dedicated to providing clients with rock star talent and results driven strategies for businesses around the world. As part of the team, we are able to b…
 
Patricia Lohan is a Feng Shui expert, manifesting magnet, alchemist, healer, spiritual nomad, and real-life Irish Celtic Shaman. Some people call her the “Mary Poppins of Prosperity, Abundance & Peace of Mind”. Patricia is on a mission to helping women in creating supportive and supercharged environments using the ancient art of Feng Shui. Patricia…
 
About Tim Fitzpatrick, Rialto Marketing: I am an entrepreneur/business owner with expertise in marketing and business growth. I have 20+ years of entrepreneurial experience with a passion for developing and growing businesses. That passion served me well in operating and managing a wholesale distribution company I co-owned for nine years. The compa…
 
Devyn Clayter is the bubbly Biz Speaker & Credit Expert on a mission to help entrepreneurs secure credit for their business. The “assets over everything” mogul, coaches founders to launch profitable brands from day one with limitless potential for growth using only their EIN.Devyn’s expertise is the result of a thriving career as a Sr. Business Ope…
 
In this episode, our host Anika Zubair chats with Matt Myszkowski, VP of Customer Experience for EMEIA at Cision about why mental health should be prioritized in Customer Success. Mental health might still be a taboo topic in your Customer Success department, but we are here to help you change that. So, what are some of the first steps a CSM or a C…
 
Rebbecca Bakre works with aspirational, high-achieving women seeking clarity, balance and the confidence to break free. After ten years of leading in fast paced-demanding environments, and a lifetime of transmuting pain into power, she discovered a passion for coaching women on the tools to cope with the stress that comes with being in these enviro…
 
About Alex: I started my first business at the age of 10. I began selling used golf balls in my neighborhood and realized that I enjoyed generating sales and keeping track of profit margins. (Yes, odd for a 10-year-old!) Fast forward to my late teen years, and I launched a technology company that created virtual tours of properties listed for sale …
 
Angela is a retired dentist turned personal branding expert. How did that happen? At 24, she started living her dental dream which turned into an enviable dental career, turning a broken-down practice into her dream practice which started her branding journey. She lived the elusive dream of providing the services she loved, on clients she loved, wh…
 
In this episode, our host Anika Zubair chats with Vijay Mehrotra, Professor of Business Analytics and Information Systems at the University of San Francisco about what tomorrow's CS leaders are being taught. Just a few years ago, Customer Success was still an emerging profession and barely mentioned at university. Many of us have ended up in the in…
 
After ten years of leading in fast paced-demanding environments, and a lifetime of transmuting pain into power, I discovered a passion for coaching women on tools to cope with the stress that comes with being in these environments. Through virtual one-on-one coaching sessions, guided retreats and workshops, I coach to take the limits off. https://w…
 
Chris is a software engineer with over a decade of experience in and outside of the financial services industry. Chris has been a leader in the alternative currency movement since 2011. His efforts were pivotal in building a political coalition for the passage of the Utah Legal Tender Act. He is an avid, self-taught student of Austrian Economics an…
 
Joseph is the CEO of Uvaro, a tech sales career accelerator. A graduate of the University of Waterloo’s Computer Engineering program, Joseph’s a five-times technology Founder & CEO, and with multiple successful exits, and speaks frequently on the topics of sales leadership, diversity, and corporate social responsibility. He is the host of The Selle…
 
Merit Kahn is the CEO of SELLect Sales Development. She is a Certified Speaking Professional as well as a certified Emotional Intelligence expert. As an author, entrepreneur, mom of a teen she deals with stress by writing and performing stand up comedy. https://www.sellectsales.com/ http://meritkahn.com/ https://www.linkedin.com/in/meritkahn/…
 
Amanda Slavin, is a former educator and Forbes 30 Under 30 honoree, is chairperson and Co-founder of CatalystCreativ, an award-winning community design agency. As an industry pioneer in customer engagement, Amanda also leads the all-new CatalystU, the online learning platform designed to increase business growth and deepen customer connections. All…
 
Reda is a practicing attorney and military families advocate based in Houston, Texas. She serves as in-house counsel for a large shipping and logistics company. Reda is also the Founder and CEO of GotSpot, a digital marketplace connecting small enterprises with micro-term commercial space rentals. Reda serves on the Boards of Leadership Houston, Te…
 
In this episode, our host Anika Zubair chats with Andrew Marks, Co-Founder of SuccessHACKER, about how to build effective health scores. Today, most businesses are adopting some level of health scoring in order to track if their customers are healthy or not. So, what are some of the basic metrics that you need to put in place to understand health s…
 
Camilla Jeffs is passionate about financial education, building wealth, and living a life by design. Camilla Jeffs is the Founder and CEO of Steady Stream Investments, a company focused on providing investment opportunities in large multifamily and senior housing communities. With 18 years of experience investing in real estate, she has done everyt…
 
Pete helps entrepreneurs transform their frustrations into freedoms by using a variety of frameworks that help them cut through the chaos and overwhelm of running a business. With over 25 years as a business owner, he's refined many of his tips, tools, and techniques in the trenches within his own businesses. You own your business; it shouldn't own…
 
Matthew used to be an ashamed introverted dyslexic, but turned himself into a successful extroverted dyslexic entrepreneur. (Some things you can't fix) 😜 In his words: I started out in life struggling but extremely blessed to have some incredible mentors & teachers who helped me find my full potential. Through baby steps, I went from being a stutte…
 
Ebony Beckford is an author, entrepreneur, and financial literacy advocate committed to closing the racial wealth gap in America, especially for communities of color. Ebony's work is guided by the notion that early financial education is a key component of achieving financial independence as well as building economically prosperous communities. In …
 
Avrell Stokes, Co-Founder of Assemble and President of BeGreatTogether, sees an unprecedented opportunity to inspire movements and guide transformation by uplifting current community leaders within our neighborhoods and build future leaders by investing in our public K-12 schools. With a background in the healthcare arena, analyzing and implementin…
 
Reda is a practicing attorney and military families advocate based in Houston, Texas. She serves as in-house counsel for a large shipping and logistics company. Reda is also the Founder and CEO of GotSpot, a digital marketplace connecting small enterprises with micro-term commercial space rentals. Reda serves on the Boards of Leadership Houston, Te…
 
For over 15 years, Sarah has had a professional career in the field of higher education. Having been a first-generation college student, Sarah is energized by developing and supporting structures that ultimately contribute to the successful educational journey of underserved student populations. Through her strategic partnerships, she has been able…
 
In this episode, our host Anika Zubair chats with David Jackson, CS Coach, Author and CEO at TheCustomer.Co, about why we should focus on people, not customers. In the early days for SaaS companies, we tend to focus on sales and product led growth as we are trying to find some sort of proof of concept of a product. So, when should a SaaS company re…
 
Justin Lane is a tech founder, husband, and a father of five. With 20+ years of advertising technology expertise, Justin has a deep knowledge and understanding of media buying. His experience comes from leading strategic efforts to optimize paid and organic media at LegalZoom, BigRentz, MusclePharm and King’s Hawaiian. Justin is currently the Head …
 
Rhiannon Ruff has more than ten years' experience helping large organizations and Fortune 100 companies navigate Wikipedia. She co-founded two boutique agencies in that time and worked with countless brands and business leaders to update their Wikipedia entries in line with the site's rules and guidelines. When she's not helping her clients or runn…
 
Carlos Vazquez is Director of Community Education and Empowerment at Hotwire Communications — one of the nation’s leading fiber optics telecommunications provider — and President and CEO of Miami EdTech - a non-profit that provides professional development to teachers and helps them integrate Computer Science, Computational Thinking, and Entreprene…
 
Jen Farley is a Professional Life Coach, Performer, Speaker and a friend. As a Rockstar Life Coach, Jen wants to help dreamers and seekers find and define their authentic voice to become the Rockstar in their lives. She has created Coach Jen Farley, a life coaching company, which hosts one on one, group coaching and live guest discussions on how yo…
 
A German engineer turned Transformational Engineer, Peter is the founder of the Future Self Institute. Based in Los Angeles, fluent in German and English Peter teaches workshops, classes and coaches personal clients internationally. Peter has also been an entrepreneur for 20 years. After leaving a promising engineering career in Germany, he started…
 
Nakeya T. Fields is a mental health entrepreneur, author, and speaker with more than 12 years of experience in developing and running mental health-related, community-focused programming. She is the Founder and Chair of the Board for The Therapeutic Play Foundation, a nonprofit that seeks to build a healthier, more resilient world for those in unde…
 
Mike Gross is a dynamic speaker, facilitator, entrepreneur coach, and youth development professional. He has spent more than 10 years creating, designing, & facilitating programs for tomorrow’s leaders and those that serve them. Spreading a message emphasizing entrepreneurship, motivation, leadership, and changing the paradigm on young people of co…
 
In this episode, our host Anika Zubair chats with Jeff Heckler, Director of CS Solutions at MarketSource (former Global Head of CS at Pipedrive) about scaling CS teams and CS models. Scaling Customer Success in (any) organization is not a simple task. It requires the right combination of technology, people, and processes to hit the mark. For exampl…
 
Mac Gardner, a Certified Financial Planner practitioner, has served in the financial services industry for more than 20 years. His passion for financial literacy led him to publish his first book, “Motivate Your Money!” in 2013. The book served as a tool to share his extensive experiences in the field of Personal Financial Planning. Through the boo…
 
The New York Times has called Peter Shankman "a rockstar who knows everything about social media and then some." He is a 5x best-selling author, entrepreneur and corporate keynote speaker, focusing on customer service and the new and emerging customer and neurotatypical economy. With three startup launches and exits under his belt, (most notably He…
 
Shannah Quinn lives outside of Houston, Texas with her two teenagers and rescue dog. She works as a Business Development Officer for Envision Title. She is an active volunteer for Direct Hope and Kids Meals, and supports various other non-profits through fundraising and advocacy. You can find her on Instagram, @shannahquinnhtx…
 
In 2007, Ashley Moorefield, alongside her husband, co-founded Taking Youth Higher (TYH). A youth mentoring program hosted in the backyard of the Moorefield’s Home. With TYH thriving in various capacities for over 10 years, Ashley Moorefield, ventured into youth housing services. Today, Ashley Moorefield is the owner of NYA Consulting Company, as we…
 
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