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Ascend UX

Evan Sunwall, Ayan Bihi

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Join Ayan Bihi to discuss topics about the profession of User Experience Design (UX). Learn about the people who work hard behind the scenes to ensure your daily life is less frustrating and more successful. In each episode, we engage in sincere, down-to-earth conversations about design techniques, interview special guests, or give practical career advice to help your own UX career lift off!
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Interface is a podcast where we connect technology and culture through conversation. Interface is brought to you by EMPOWER at PROS. EMPOWER is dedicated to attracting, developing and retaining Black talent at PROS. PROS helps people and companies outperform by enabling smarter selling in the digital economy.
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In this podcast episode, hosts Jennifer Plummer and Matthew Negron interview Dana Morrow Branch, Senior Vice President AI Platform Risk Management at Bank of America. Dana shares her journey into the tech world. With over two decades of experience in technology, from software development to AI project management, Dana discusses her career trajector…
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In this episode, our hosts Jennifer, Matthew and Siara engage in insightful dialogue with Kelsey Ruger, the Chief Product and Technology Officer at Hello Alice. They dive into topics such as the synergy of being leading both product and technology teams, the value of investing in becoming a good leader, and the importance of learning how to operate…
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In this episode of Interface, the co-hosts converse with Bobby Kyle, IT advisor at the Central Louisiana Electric Company (and PROS alum!) about his expansive career in engineering and information technology leadership roles. They discuss his path into technology, the impact and implications of emerging technologies like AI, the importance of mento…
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Join us as we chat with Join us as we chat with Kelsey Ruger, Chief Product and Technology Officer at Hello Alice, about her insights on how AI can empower UX designers to create truly exceptional user experiences. We discuss the different ways AI can augment the UX design process, including: Detecting patterns and anomalies in user data Making pre…
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In this episode of Interface, the Crew speaks with PROS own UX Design Manager, Ayan Bihi. Ayan discusses her trajectory from studying sociology in France to becoming a UX Design Manager. She shares insights on her work, including the human-centered design strategy, the power of design, and the importance of user-centered solutions. Additionally, th…
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Welcome to Season 3 of Interface! Join our incredible co-hosts as they kick off this new chapter with a lively chat filled with reflections on past seasons, invaluable lessons learned, and an exclusive sneak peek into the thrilling content awaiting you in Season 3. Catch up with the hosts and gear up for an exhilarating season of dynamic conversati…
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Join the Interface Crew as they sit down with Dr. Cheryl Swanier, Computer Science department chair for University of Massachusetts Amherst and Founder and CEO of Swanier Consulting LLC. to discuss her early tech career experiences facing corporate glass ceilings and how it led her to a career pivot into education where she flourished. Dr. Swanier …
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In this episode of the Interface podcast, the crew celebrates hitting a milestone of 1,000 downloads and chats with Kim Martin, Director of Engineering at Indeed. Kim Martin talks about the emotional aspects of tech and being a software developer, how being a good decision maker is half the battle of a good leader and why she's always hiring. Notab…
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In this episode, the Interface Crew sits down with Aaron Walker, a Computer Science student at the University of Houston, to delve into his captivating undergraduate journey. Join us as we explore how Aaron discovered his passion for technology, the fascinating intersection of music theory and computer science, and his innovative approach to music …
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In this episode of The Interface Crew, Goldie Powell joins the show to discuss her journey of empowering women and underrepresented communities in technology. As a woman of color who faced challenges early in her career, Goldie shares how her experience in Corporate America inspired her to make a difference for others. Listeners will gain valuable …
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The Interface Crew sits down with Kiley Summers, electrical engineer by trade and founder of SpendDebt, to discuss how he landed in engineering and how the desire to create the life he wanted for his family and becoming debt free led him to launch SpinDebt his consumer debt payment company, SpendDebt. Notable Quotes "Exposure expands expectations…"…
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Helpful Links Connect with Anoushka Shahane on Linkedin Reach out to Anoushka by e-mail More Ascend UX Content Visit the Ascend UX podcast’s website for more episodes. Read our blog on Medium for helpful articles on UX design. Contact Us We love your questions and feedback! Please send them to ascendux@pros.com. We read every message and may use yo…
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Helpful Links Connect with Lara via Linkedin Laura Ancian's Linkedin More Ascend UX Content Visit the Ascend UX podcast’s website for more episodes. Read our blog on Medium for helpful articles on UX design. Follow us on Instagram Contact Us We love your questions and feedback! Please send them to ascendux@pros.com. We read every message and may us…
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Episode Title: CuSTEM Journey feat. Engineer and Podcast Host Andrew Baines The Interface crew sits down with Engineer and founder of CuSTEM Journeys Podcast, Andrew Baines, to chat about how to deal with nay-sayers and how his career as an engineer helped him start podcasting and become a diversity focused recruiter. “…we need to encourage and pus…
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Episode Title: “Funding Future Founders feat. Foresight Co-Founder and CTO Charlotte Clark” Charlotte Clark is the Co-Founder and Chief Technology Officer of Foresight, a company helping small businesses get educated and raise the capital they need to make their dreams a reality. The Interface Crew chats with Charlotte about her journey into techno…
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The Interface Crew continues their conversation with the King of Kubernetes, Kelsey Hightower. He discusses how Kubernetes was developed, the process of getting published by O'Reilly, and the importance of joining and creating communities around technology. Highlights "Kubernetes is a tool, but to understand a tool you gotta know what it's used for…
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The Interface Crew interviews the pioneer of Kubernetes, Kelsey Hightower. Kelsey explains what a Distinguished Engineer at Google looks like, shares the spark that lit the fire to explore a career in technology in the 90s, and how important is to take stock of your skills and recognizing your worth. Highlights Executive interview process: They are…
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The Interface Podcast crew talks with Tanisha Hall, Director of IT Application Development at United Airlines, about how being open to and saying ‘yes’ to opportunities has led her to a dynamic and exciting career and how she believes it’s her calling to mentor others coming up. Highlights: “I always push for mentors in the field you want to study.…
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The Interface Podcast crew takes a journey through Bukola Akinfaderin’s professional career from being unable to find an engineering job after graduating from college to developing a viral mobile app that brought the African radio community to Blackberry devices all over the world. She discusses her experience of how she navigates her world often b…
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Try Everything: The Power of Perspective feat. Maurice Holt Maurice has been a developer for more than 20 years, when he graduated in 1984, computer science was VERY new. He made straight A’s in computer science in high school without trying, and it gave him some direction as far as a career. He got a scholarship to Texas A&M where he was the only …
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Episode 10 Show Notes - Learning about User Experience with Thomas Watkins NOTE: This episode was recorded on December 1st, 2021 Learning about User Experience with Thomas Watkins, Principal and Founder of 3 Leaf Thomas Watkins started out studying psychology, was interested in cognitive psychology, then got accepted to George Mason University’s Hu…
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Episode 9 Show Notes – From the Desk of a CTO with Marcus Manning NOTE: This episode was recorded on November 15, 2021 After visiting his father’s work at NASA, Marcus Manning, CTO at Smart Financial Credit Union, was intrigued by computing. He built his first computer at 16 and went on to get a degree in computer science. Being a people person, on…
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Technology and Culture – Finding success as a Black woman in IT Shirelle Francis, Manager of Programs at Insight. What do you need to succeed? Shirelle recounts her uncanny journey to becoming Manager of Programs at Insight. Out of high school and focused on getting her Law degree but her path kept bringing her back to computers. Over time she real…
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The Interface Podcast Crew chats with Ifeanyi Ezeh, Chief AWS Infrastructure Architect at Deloitte. Originally from Nigeria and never having touched a computer, Ifeanyi Ezeh got his start in the tech industry at Morgan State University. Then through an internship with NASA which led him on his journey to AWS (Amazon Web Services). Passionate about …
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The Interface Podcast Crew talks to Khensani Carter, Director Sales Operations at Tenable. Her journey led her from South Africa to UMBC to hardware and to software. She’s a problem solver – breaking them down into bite-sized chunks. Understand the problem you need to solve and apply the correct tools to solve it. Her Six Sigma Black Belt is one of…
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The Interface Podcast Crew talks to Charles Shelton, Lead Research Scientist at Bosch Research and Technology Center. He shares how he knew he wanted to work in tech since he started playing Atari at seven years old and explains working with embedded systems, the Internet of Things, and Artificial Intelligence as a scientist at Bosch. We discuss AI…
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The Interface Podcast Crew talks to Odean Maye, Director, Partner Success, Data Exchange Platforms at Capital One. “Jump in the Pool!” “You can’t be what you can’t see” “Everybody needs an opportunity to be given an opportunity” Odean Maye LinkedIn - https://linkedin.com/in/odeanmaye Odean Maye talk on Transforming Healthcare: https://www.youtube.c…
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The Interface Podcast Crew talks to Bobby Allen, Cloud Therapist at Google. “It’s not a pipeline problem” “OK Captain Obvious!” “Diversity and Excellence are not mutually exclusive” “I’m gonna rock that test like I’m Katharine Johnson” “That’s how you level up in tech and in life” Bobby Allen LinkedIn - https://www.linkedin.com/in/ballen-clt/ Bobby…
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Ep. 10 - What do you need to become a product designer? [00:00:00] Jaivardhan: I think if it's a general interest about solving problems, it's a great place to be in because you will be solving problems. And a lot of times people question that how can somebody who just changes the shape of a button can change the world?" But you actually can do tha…
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Welcome to interface! Meet the Interface Podcast Crew, Jennifer, Matthew and Siara, as they discuss the format of the episodes, the origins of doing a technology podcast, and their own personal origin stories. The crew share their thoughts on the importance of representation in technology, the relaxed vibe of the podcast and the definition of succe…
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Helpful Links CPHUX - Helena and co-founder Jayden Hanly run Denmark’s largest design community that offers a job board, live events and a nifty global calendar of UX events. Why UX? Podcast - Helena also publishes a podcast where she interviews a variety of Copenhagen UX professionals about their past, present, and future. ADPList - Sign up to eng…
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Helpful Links The World's First Resume - Pay attention to how Leonardo adjusted his resume to communicate how he’d help address the city of Milan’s needs. Resumes & Bias - Unfortunately, there are a lot of conscious or unconscious biases at work when evaluating resumes. Make careful decisions regarding how much of your identity you divulge on your …
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Helpful Links CX vs. UX: What’s the Difference? - an article by Rafał Warniełło comparing and contrasting the broader domain of customer experience versus the more specialized user experience. CX could be a helpful stepping stone for a marketer seeking more UX focus. Customer Experience Professionals Association - a professional society dedicated t…
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Helpful Links DarkPatterns.org – Harry Brignull’s original list of these deceptive design practices. Edited by Alexander Darlington. Dark Patterns at Scale – A group of Princeton University researchers studied 11,000 shopping websites and created a taxonomy to identify and organize dark patterns. It’s a very thorough investigation of this topic! Th…
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Helpful Links Welcome Stamp Program - looking for a change of scenery? To make up for falling tourism revenue, some countries are offering special visas for workers to temporarily relocate. The Rise of Quarantine UX - customer habits and expectations are changing. For how long is in question, but businesses will need to adapt to survive. Dscout - a…
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Helpful Links The Rise of (UX) Educational Programs – an article by Lee Okan with more details on the state of UX education. International Usability and UX Qualification Board – there have been efforts by several European UXPA chapters to create a standard, recognized UX certification. Understanding the Impact of Unpaid Internships– a report from t…
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Helpful Links TopUXSchool.com – Visit Kaiting Huang’s very thorough website indexing university UX programs and online courses. It’s an amazing resource! UX.training – Evaluate your UX skills with Angela’s free assessment. Identifying your strengths and weaknesses can help prioritize and inform your career development. More Ascend UX Content Visit …
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Helpful Links Simplehuman trashcan – short video from Simplehuman, if you’re curious about the trashcan Evan mentioned. Aquent/Vitamin T – if you’d like to learn more about Aquent’s services and investigate how they might help your own job search. The Design (Psychology) of Everyday Things – Don Norman’s famous book on developing your “designer’s e…
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Helpful Links History of human factors – A short video by Australia’s Civil Aviation Safety Authority explaining some of the history of human factors engineering. What is a UX Designer? – Nick Babich gives an overview of the UX Designer job. Impostor Syndrome – Tiffany Eaton discusses working through feelings of professional insecurity as a designe…
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