Welcome to "Retales: Ecommerce Growth Stories," a podcast series that brings you the unique and captivating stories of ecommerce retailers from every corner of the globe. Each episode delves deep into the journey of different ecommerce entrepreneurs — from scrappy startups to established multinational chains — shedding light on the strategies they deploy to ride economic waves and seize new opportunities. We feature candid conversations not only with these trailblasing entrepreneurs but also ...
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Bonus Episode! E-commerce Experts Reveal Their Fundraising Secrets For Attracting New Investment In Your Business
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For our last episode of the season, we have something extra special for you! In this episode, we present a recording of a recent online event hosted as part of Brightpearl's Peak Season series on finance and fundraising in e-commerce. Our host, Caroline Baldwin sat down with Emily Bendell, Founder and CEO at Bluebella, and Nick Torday, Co-founder a…
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How to Hyper-Scale E-commerce Brands with James Ewens: A Tech-First Approach
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Today, we are excited to welcome back James Ewens, a leader who has taken the e-commerce world by storm. James is now a Director at Open 24 Seven, overseeing an impressive portfolio of e-commerce brands, including Green Feathers, Alexander Francis, and SpyCameraCCTV. Want to uncover the secret behind three successful e-commerce brands? James is her…
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The Tech Stack of a Beauty Retail Giant: A Deep Dive
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Our guest this week is Rakesh Aggarwal, the visionary owner of beauty giant Escentual.com. He joins us to share his insights into the world of technology and its intersection with the beauty industry. The high-end online beauty retailer, which stocks brands including Burberry, Clarins and Dior is a family-grown business, launched by Rakesh Aggarwal…
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Customer Loyalty is Dead: Andrew Busby, Forbes & BBC Retail Analyst
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This week's guest is Andrew Busby, renowned retail analyst and media contributor, founder of Retail Reflections, and author of "Harry Was Right All Along”. Andrew challenges the notion of true loyalty in retail and whether it even exists in a cost-of-living crisis. He expands on the changing nature of consumer behaviour, and how any misstep from a …
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From Taboo to Triumph: How Coco de Mer is Defying Ad Bans, Redefining Luxury and Pioneering Female Pleasure
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Imagine believing in the brand you work for with such conviction that you buy it outright 😱 That’s EXACTLY what Coco de Mer’s CEO Lucy Litwack did – and in this week’s episode of Re:tales she tells us why. ⚠️ Spoiler alert: it’s got a lot to do with Lucy’s pioneering belief in female pleasure as a path to empowerment. In this seriously juicy conver…
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Bluebella's Disruption of the Lingerie Market’s Dated Playbook
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In this episode, meet Emily Bendell, the inspiring brainchild and CEO of Bluebella, the fashion-forward brand that is redefining sensuality for the empowerment and comfort of the women who wear their products. From founding Bluebella to disrupt the priority of the male gaze in the industry to recent strides in challenging sexual discrimination in a…
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Socks, Sustainability, and Success: How Bare Kind Found the Winning Formula by Pairing Fashion with Philanthropy
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Join us on a fascinating journey with Lucy Jeffrey, the founder of Bare Kind, as we peel back the layers of her journey from the banking sector to the e-commerce world. Lucy is a beacon of inspiration, demonstrating the power of entrepreneurial spirit and a steadfast commitment to conservation and sustainability. Lucy Jeffrey started her venture wi…
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Demystifying E-commerce: The Retail Metrics That Grew the White Company from £6m to £50m
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Are you hungry for business insights? This episode features a hearty conversation with Oliver Spark, the mastermind behind Sweet Analytics and former MD of The White Company. Oliver unpacks his unique approach to data-driven decision making, a strategy that catapulted The White Company from £6 million to a whopping £50 million. Join us as we dive i…
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Subscription Success: How Scribbler Generated Six Figures in Revenue and Built a Thriving Community
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Can you imagine waking up one morning with an idea that merges your passion for storytelling and your background in marketing, then seeing that idea become a thriving business? That's exactly what happened to our guest, Tori Scott, author, media veteran, and the innovative founder and CEO of Scribbler, a game-changing subscription box company curat…
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Glitter, Growth, and Green Innovation with EcoStardust
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Ever imagined a world where the sparkle of glitter doesn't come at the cost of the environment? In the last episode of the series, we talk to Katherine Senior, the founder of EcoStardust, a brand that sells biodegradable eco glitter for the eco-conscious. We dive into the heart of green innovation and how a plant-based alternative to traditional gl…
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The Changing Face of Apparel: Embracing Minimalism and Sustainability
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Join us on an enlightening journey with Andrew Gibbs-Dabney, founder and CEO of LIVSN is a premium outdoor sustainable apparel brand. With an intriguing path towards minimalism, Andrew shares how scaling back can open up a world of possibilities and introduces us to his brand's ethos of owning less but achieving more with our possessions. His persp…
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Marketing Mastery for E-commerce: A Deep Dive into SkateHut's Playbook
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Are you curious about the strategies behind the astonishing growth of e-commerce brands? Want to get the inside scoop on how SkateHut became a leading hub for skateboards and roller skates amidst the pandemic-triggered economy? In this epsidoe, we chat to Richard Skidmore, the head honcho of marketing at SkateHut, who spills the beans on the firm's…
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Navigating the Green E-Commerce Boom with Bower Collective's Nick Torday
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Imagine a world where plastic waste is eliminated and sustainability is not just an option, but a way of life. How can we contribute to this vision? Enter Nick Torday, co-founder and CEO of Bower Collective, who joins us to share their remarkable journey to create a more sustainable future. London-based and launched in 2020, Bower Collective is a h…
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From Apparel to Accessories to AI: The Serge Denimes Story of Success in the Men's Jewelry Market
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Ever wonder about the secret recipe that propels a brand’s swift transition from a clothing label to a global leader in men’s jewelry? Brace yourself for some remarkable insights from Samuel Darcy, the dynamic Managing Director of Serge Denimes. Samuel unveils the enchanting journey of a brand that has ridden the wave of the booming men’s jewelry m…
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A Masterclass in E-commerce with Richard Longhurst: From Building a £1BN Sex Toy Empire to Teeing Off All Over Again with Golf Gadgets
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Get ready for a rollercoaster ride into the world of e-commerce, as we sit down with the co-founder of Lovehoney, Richard Longhurst. In a gripping and enlightening conversation, Richard unravels the story of building the world's largest sex toy retailer, and the origin of a new golf accessory innovation, the Pocket Timer. Hear first-hand how Loveho…
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The Journey to Seven-Figure Earnings in E-Commerce: Progress Jiu Jitsu's Rise
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Ever wondered how an e-commerce business can skyrocket to a seven-figure turnover in just a few years? Join us as we chat with the Founder and CEO of Progress Jiu Jitsu, James Tighe, who shares the secrets behind his company's meteoric rise since 2018. Learn how the popularity of Brazilian Jiu Jitsu has positively impacted their growth, the challen…
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Harnessing Turmeric's Power for Wellness and Winning in Business: Thomas Hal Robson-Kanu on Health, Sports, and Successful Entrepreneurship
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“A lot of businesses deliver a product to the market which is going to generate profits, not positively impact health. For us, we were all about impacting health, delivering a high quality product to as many people as possible and making it convenient for them to access. Because we made that purpose our North Star, people noticed the difference.” –…
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From Traditional Retail to Digital Powerhouse: ROKA London's Journey to E-commerce Success and AI Integration
36:51
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Ever wondered how to successfully transform a traditional retail brand into a digital powerhouse? Join us as we chat with Peter Gough, Chief Operating Officer at ROKA London, who shares the incredible journey of turning their outdoor lifestyle and accessories brand into a thriving digital and direct-to-consumer business. Discover how they experienc…
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Unlocking the Secrets of Industry West's E-Commerce Success: Marketing Strategies, Innovative Technologies, and Staying Ahead in a Competitive Landscape
35:20
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Are you ready to uncover the secrets behind the impressive growth of e-commerce furniture company Industry West? With 80% year on year growth and annual sales figures in the eight digits, we sat down with Ian Leslie, their CMO, to discuss the importance of product curation, being first to market with trends, and the various marketing strategies emp…
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Bonus Episode! Sharing Lightning 50 Secrets for Fast E-Commerce Growth
30:31
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Sara Arthrell is the CMO at Brightpearl, and on this special bumper episode of the podcast, she joins us to share valuable insights from the 2022 Lightning 50 league table geared towards aiding the growth of E-Commerce stores, including strategies, technology and partnerships that will support and increase huge growth scale. Furthermore, as this we…
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How Samanah Duran Went From Fashion to Forbes to Founding Her Own Media Company
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In this special bonus episode of the Lightning 50, we speak to an entrepreneur going places. Samanah Duran is a British fashion designer and retail entrepreneur that launched a clothing label and founded a media company – all before turning 30. At 22, Duran launched fashion brand Critics Clothing, and recently made Forbes’ 30 Under 30 list. In supp…
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Bossing Female Entrepreneurship With Cameka Smith
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Today we are releasing a special bonus edition of the Lightning 50 in support of International Women’s Day, and we speak to none other than Dr Cameka Smith, founder of The BOSS Network. Smith bootstrapped and founded digital platform The BOSS Network in 2009 to provide online and in-person resources, networking and community for Black women looking…
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Britain's Most Successful Cosmetics Brand Reveals The Secrets Behind Its Incredible 322% YOY growth
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In this episode, Wild Cosmetics CEO Freddy Ward shares some fascinating insight into how the brand achieved a whopping 322% growth during 2020/21 to be crowned as the fastest growing Health & Beauty brand in Britain on Brightpearl’s Lightning 50 UK. He also revealed the tech stack that’s powering the brand’s growth and how the business is living up…
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Overcoming 'Growth Paralysis' With Uber Popular Gen Z Fashion Brand Goose & Gander...
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Launched in 2013, Goose & Gander is a unisex clothing brand based in the South West of England, UK. The brand was the brainchild of childhood sweethearts, Olly and Maz. What they lacked in fashion industry experience, they made up for with vision, creativity and a bold determination to succeed. In today's episode, we speak to founder Olly White, wh…
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How Inclusivity & Sustainability Drove Festival Fashion Brand to Dizzying New Heights
16:13
16:13
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Freedom Rave Wear (or FRW) is a fashion brand that specializes in bright, colorful freestival clothing. Founded in 2014, FRW creates unique styles made in San Diego, California, and is known for a commitment to sustainability and quality. For this podcast, we spoke to Co-Founder Michael Hodgen. In this episode Michael reveals the core values - and …
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Outdoor Furniture Retailer Lays Out The Strategies Behind Its Epic YOY Growth
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19:38
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In today's episode, we catch up with Lazy Susan - a garden furniture brand based in Portsmouth, UK. Founded in 2007, the brand specializes in outdoor furniture. During the podcast, the brand’s founder and Chief Executive Michael Scott reveals how the business has overcome the challenges of the pandemic and Brexit to achieve impressive growth over t…
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How An Operational Fix Drove Massive Scale for DTC Homeware Retailer Piglet in Bed
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In today’s episode, Caroline speaks to Piglet in Bed, a luxury bedding, sleepwear and homeware brand founded in 2017. During the podcast, the brand’s CFO Axel Stelk shares how the Brightpearl-powered brand achieved its incredible YOY sales growth to be named one of the top three fastest growing homeware brands in the UK. He also reveals which tech …
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How Trello Helped Drive A 73% Sales Uplift For This Online Equestrian Brand
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In series two, episode 10, we chatted with Redpost Equestrian, a leading online supplier of equestrian goods that launched way back in 1992 and has since experienced impressive organic growth online as a family-run, Devon-based brand. During the podcast the brand’s Director, Ben Tuff, dived into how the business achieved 73% growth in the last year…
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How This Heat Press Brand Doubled Orders With Its New Tech Stack
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13:41
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Heat Transfer Warehouse is a leading online retailer of heat transfer-related products, including heat transfer vinyl, presses, printers and custom printed clothing. During the podcast, Senior Sales Manager Kirk Anton and Director of Operations, AJ McAleer, revealed how the brand achieved impressive 30% year-on-year growth and saw a 2X order increa…
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CEO Of Premium Sneakers And Streetwear Retailer Kick Game Shares The Secrets Behind The Brand's Astonishing 353% Year-On-Year Sales Growth
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Kick Game is a high growth brand which stocks exclusive, collectable, and rare sneakers and streetwear by big names such as Nike, Off-White, Air Jordan and Yeezy. Launched in 2013, Kick Game ships worldwide via its popular Shopify webstore and operates through six UK retail stores. On today's podcast, we speak to CEO of Kick Game, Alicia Thompson, …
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CEO Of Athleisure Brand Gym + Coffee Shares The Suite of Tactics That Have Led To An Impressive 169% YOY Sales Growth
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Gym & Coffee is an Ireland-based fitness apparel retailer. Launched in 2017, the popular athleisure merchant focuses on socialising through fitness, using a suite of diverse marketing tools. On today's episode, we speak with Diarmuid McSweeney, Co-Founder and Chief Marketing and Community Officer at Gym & Coffee about the phenomenal strategy the br…
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DTC Ethernet Cable Company trueCABLE On Why Great CX and Innovative Tech Is The Driving Force behind Its Impressive YOY Growth
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Today, we catch up with trueCABLE, an online network cabling supplier based in Missouri. The brand was created in 2015 with the simple goal of shaking up an outdated industry by delivering the fastest, most reliable low-voltage supplies directly to consumers. Initially selling through Amazon, the business has grown rapidly and now does an increasin…
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Something To Snout About: How Premium Meat Snack Brand Snaffling Pig Boosted Sales 100% YOY
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Today on the podcast we catch up with Snaffling Pig, a UK-based retailer of pork-based products and novelty gifts. The brand launched in 2014 with a starting fund of only £500, and is now an established retailer of the gifting sector, selling food items and gifts direct-to-consumer via its Shopify website and through a number of UK supermarkets. We…
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Former Myprotein CEO Talks Through The Strategies That Have Driven 220% YOY Sales Growth For Wellness Brand Naturecan
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In this episode, we speak to Naturecan, an e-commerce retailer of CBD wellness products based in the North West of the UK. The direct-to-consumer brand is popular on a global scale, with its safe, effective and premium hemp-derived CBD products as well as supplements, vitamins and minerals. Andy Duckworth, CEO and Founder at Naturecan, joins the po…
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How A Single Mom-of-Three Raised America’s Fastest Growing Baby Brand
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Today, we catch up with Caden Lane, a Texas-based, female-founded mother and baby brand. The retailer launched as a wholesale brand in 2007 selling door-to-door to bricks-and-mortar stores around the USA, but opened a direct-to-consumer Shopify webstore in 2018 and never looked back. Katy Mimario, CEO and Designer at Caden Lane speaks to us about t…
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CEO of Passenger On The Epic 300%+ Sales Growth That Has Seen It Emerge As The UK’s #1 Fashion Brand
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Today, we talk to outdoors retailer Passenger Clothing, a UK-based surf and lifestyle apparel brand which prides itself on escapism and sustainability. CEO of Passenger, John Lane, joins us to discuss how the business achieved an incredible 363% growth rate - leading them to place third in the Lightning 50 list of the UK’s fastest-growing brands an…
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CEO of Beer Brand Pinter – The UK's Fastest Growing Online Retailer – On The Strategy Behind Its Incredible 626% YOY growth
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To kick off season 2 of the Lightning 50 growth hacking podcast, we sit down with beer-enthusiast brand Pinter, who created a device that allows beer-lovers to brew fresh beer in the comfort of their own homes. Lauded as a more sustainable way to enjoy beer than ordering crates of bottles, the brand made Time magazine’s Top 100 Inventions of 2020 -…
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1
Bonus Episode! Lightning 50 Secrets for Fast eCommerce growth
32:26
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Sara Arthrell is the CMO at Brightpearl, and she’s joining this special bumper episode of the Podcast to share the insights from the Brightpearl Lightning 50 league table that you can all use to fast track the growth in your eCommerce store. Lightning 50 is Brightpearl’s list of top eCommerce brands both in the US and the UK, ranked according to re…
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Hey You Guys! How a Small Team of 80s and 90s Nerds Turned Retro T-shirt Brand TruffleShuffle Into an Ecommerce Hit
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Proudly independent, this small team of self-proclaimed 80s and 90s nerds launched the uber popular retro t-shirt brand TruffleShuffle. The company has gained steam from doubling down on old-school obsessions that keep them creating the quirkiest, coolest exclusive T-Shirts which has seen them achieve 235% YOY growth. Today, Pat Wood, the Managing …
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Powerhoop: at Home Hula Hooping Trend Powers Phenomenal YOY Growth
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The popular fitness brand Powerhoop sells weighted hula hoops, and the business was not going to be left out of the loop as it stormed into second place on last year’s Lightning 50 with a huge 2,900% YOY growth rate. Managing Director Karyn Seroussi, joins Caroline on the podcast today. She reveals some of the growth strategies which saw the brand …
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Online Hair Supplies Firm Reveals the Cutting Edge Tech That Got Them Through a 200% Pandemic-Driven Sales Spike
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Online hair supplies brand CoolBlades saw a huge sales spike as Brits rushed online to buy supplies for at-home haircuts during the various stages of lockdown, at the height of the pandemic. Today, Rupert Hughes, Ecommerce Director, joins the podcast to talk through the shrewd moves the team made before the pandemic hit which allowed them to manage…
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Maplin's MD Reveals the Online Strategy That Turbo-Charged a 495% Increase in Sales in Just One Year
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Established back in the 1970s as a popular High Street electronics brand, Maplin has seen incredible growth over the past few years after switching its focus to ecommerce. Today, Ollie Marshall the firm’s MD, joins Caroline on the podcast to discuss the key drivers behind a whopping 495% YOY growth, which saw the brand rank 7th on the Lighting 50 l…
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Homeware Brand Furniturebox Shares Success Secrets Behind Phenomenal 267% Revenue Growth
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Wiltshire-based online furniture retailer, Furniturebox, saw a phenomenal 267% increase in revenue over the last year, becoming one of Britain's fastest-growing online homeware brands. But how did they do it? James Ewens, Head of E-Commerce at Furniturebox, joins the Podcast to talk through the key decisions that have played a huge role in the firm…
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The Dream Tech Stack Fueling a Nightwear Brand's Whopping 372% YOY Growth
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Mark Tweed is Brand Director, at nightwear brand Cyberjammies and recently appeared on the UK’s Apprentice and one of Lord Sugar’s expert advisers. Today, he joins Caroline on the podcast to discuss the ‘dream technology’ which has fuelled the firm’s 372% YOY Growth. Online nightwear brand CyberJammies, is a long-time Brightpearl customer which pri…
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Candy Kittens On How They Managed a Sweet 608% YOY Boost in Sales...
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Moynul Islam, DTC lead at adult sweet brand Candy Kittens, is today’s guest on the Lightning 50 podcast and shares the journey the company has been on over the past year, including its 608% YOY growth and being named the ‘fastest growing online company in London’. Since the start in 2012, Candy Kittens - the brainchild of Made in Chelsea star Jamie…
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Crumbs! Here's How Biscuiteer Baking Company Achieved an Astonishing 197% Spike in YOY Sales
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Lauren Juster, Sales and Marketing Director at Biscuiteer Baking Company, joins Caroline to share some of the secrets behind the brand’s astonishing 197% year-on-year growth. A proud Brightpearl customer, the online handmade biscuit company has seen fantastic growth over the past few years. Founded in 2007, Biscuiteers’ handmade products are curren…
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Jade Holland Cooper Reveals The Growth Strategies Behind Holland Cooper's Success Story
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Jade Holland Cooper, CEO of Holland Cooper, joins Caroline on today’s podcast episode to discuss how the popular luxury lifestyle brand has achieved outstanding growth over the past year A long-time customer of Brightpearl, Holland Cooper is a luxury lifestyle brand that has positioned itself as quintessentially British. Best known for its British-…
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How This Welsh Premium Vodka Brand Achieved 10,000% YOY Growth!
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Jordan Major, Head of Ecommerce at Au Vodka, joins the inaugural Lightning 50 podcast to reveal the tactics behind this Welsh premium Vodka brand’s stonking 10,000% YOY growth! Endorsed by some of the world’s biggest celebs, multi-million pound growth, hundreds of thousands of loyal fans on social media… For luxury drinks brand, Au Vodka, those are…
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On-Demand Expert Panel: The Hyper-Scalable Era Is Here
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THINGS ARE CHANGING! A new era of commerce built on speed, optionality and adaptability is here. But is your retail business ready to soar in the age of hyper-scalability? If you’re not sure, watch our on-demand expert panel where we uncover: How the world of commerce is rapidly changing as we enter the ‘Hyper-Scalable Era’ – and what that means fo…
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