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Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.
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Principle of Hospitality (POH) saw a gap in Australia’s hospitality industry — with a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network.
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Thanks for tuning in to the Paradigm Shifts podcast with your host, Kayshia Kruger. I’m an organization development practitioner and executive coach working with leaders to create positive changes in the workplace using behavioral science. My personal mission? Share science-based tools and leadership insights from the field that you can use in your workplace and beyond. Considering we spend about 1/3 of our lifetime at work, there is incredible science in organizational psychology that can b ...
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show series
 
Christina Merrill on why and how she developed CancerBuddy Being diagnosed with cancer or supporting a friend or family member through a cancer diagnosis can be a lonely thing. Luckily there is a new app that’s trying to change that. This week, Chris and Gina sit down with Christina Merrill, the President and CEO of the Bone Marrow and Cancer Found…
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Chris and Gina on what payment model works best for users Back in the day people paid for cable packages and big bundled deals. Then many products moved to a free, ad-supported model. Now it seems the industry is leaning somewhere in the middle. This week Chris and Gina talk about the history of product payment models and discuss current trends in …
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NTT Data’s Dave and Chappell join Chris to debrief on an important question: is design dead? Bringing the slack discussion into the real world - NTT Data’s David and Chappell Ellison discuss the state of design with host Chris LoSacco. Sparked from the article “The big design freak-out” by Robert Fabricant, the three grapple with the state of desig…
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Loren Baxter from Felt on how to build maps for the browser Making maps is no easy feat, there’s large data sets and layers upon layers of spatial information. Luckily, Felt is simplifying the art of map making. This week, Loren Baxter, the Head of Design at Felt, joins Clinton to chat about developing a collaborative, web-based app that is democra…
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Author and entrepreneur John Winsor discusses the open talent landscape with Clinton. In this episode Clinton discusses the future of work with John Windsor, a renowned expert on open talent, author and entrepreneur. They explore how enterprises are adopting a blended workforce, integrating full-time employees with freelancers and third-party provi…
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Gina and Chris start with the premise that we are all salespeople, whether the word is in our title or not. If you’re delivering the product, you’re selling. If you’re asking your boss for a promotion, you’re selling. If you’re trying to persuade your kid to go to the museum - you’re selling! But in this episode Chris and Gina argue that what motiv…
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Scott Campagna reviews the Apple Vision Pro In February 2024, Apple launched their new Apple Vision Pro (AVP), a wearable spatial headset that you operate with your eyes, hands and voice. This week Clinton is joined by tinkerer and Launch by NTT DATA’s Lead of Emerging and Immersive Technologies Scott Campagna to share his initial thoughts on the A…
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Keith Buehlman on the parallels between the Superbowl and Enterprise business agility. On this episode Clinton is joined by Keith Buehlman, Chief Digital & Strategy Officer at NTT Data to discuss what lessons can be learned from the NFL’s global expansion when it comes to enterprise business agility. From scaling product delivery and value networks…
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Ep 276 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale With Gareth Whitton from Tarts Anon In this series we are re-releasing some of our most loved, talked about and interesting conversations. We hope you enjoy this episode. Welcome to the Principle of Hospitality Podcast where we dive deeply into culinary arts with some of the most fasc…
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Jonathan Gibson on building a great customer experience at the IndyCar races The Indy 500 is the largest single day sporting event in the world, amassing 300 000 spectators. This week on Catalyst, Chris and Gina are joined by Penske’s Executive Vice President of Marketing and Business Development, Jonathan Gibson, to discuss how to create an intima…
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Clemens Conrad has been jet setting to learn all about what's new and upcoming in tech. Listen into his conversation with Clinton to get a peek behind the curtain. Back with Clinton on this week’s Catalyst episode is Clemens Conrad, Launch by NTT Data’s Practice Lead for the Future of Mobility. You may remember Clemens from our November episode The…
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Back with Clinton on this week’s Catalyst episode is VP of Engineering and, now, author Nate Berent-Spillson. Nate’s book, Frictionless Enterprise, was released November 2023 and he is here to chat about the aftermath. What are people saying, what was unexpected, and where can you find a copy of the book! Tune in for more tidbits of knowledge about…
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Ep 275 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle Design In this series we are re-releasing some of our most loved, talked about and interesting conversations. We hope you enjoy this episode. This week we are excited to have Jes Egan the General Manager of Princip…
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A viral video of Jeff Bezos talking about hunches sparks a conversation between Gina and Chris in this week’s episode. Bezos shared how he listened to his gut over the data presented, with positive results. Gina and Chris respond by discussing the principle of being data-informed rather than data-driven, and when to challenge the evidence and inste…
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NTT DATA has a new President! Tammy Soares has decades of experience in digital transformation and design-led thinking. This week on Catalyst Tammy joins Clinton to discuss her new position at Launch by NTT DATA. They discuss why she’s excited to join the Launch team. She shares some leadership lessons and explains how technology can transform indu…
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Ep 274 - The importance of storytelling in the design of your hospitality venue with Eid Goh the Director of Architects EAT In this series, we are re-releasing some of our most loved, talked about and interesting conversations. We hope you enjoy this episode. Architects EAT believes in ‘finding new solutions to the everyday’, and is run by a talent…
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Chris and Gina dive into the ethics of AI with Northeast General Manager of Launch by NTT Data and professor Lisa Woodley. The boom of AI over the last year has brought up questions new, and old, about the ethics of the technology we use on a daily basis. From “is it okay that the person on the phone doesn’t know they are talking to a bot?” to “how…
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PrizePicks’ Brian Huss joins Clinton to talk about the intersection of fantasy sports, community, and technology. For so many of us, sport isn’t just about wins or losses, it’s about the experience. This week, Brian Huss, VP of Innovation at PrizePicks shares how his team is pushing the boundaries of fantasy sports, to bring together fans with high…
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Clinton is joined by Heather Hudnall, NTT Data’s chief nursing informatics officer, about building medical software that is usable at all points of entry. When it comes to your medical care, we hope and expect the best - but that’s not always what we get. NTT Data’s chief nursing informatics officer Heather Hudnall guests on this episode to dive in…
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Ep 273 - Coffee Meets Cocktails: Brewing Innovation with Tim Varney & Darren Leaney from Worksmith and the launch of Grada In today's episode, we're broadcasting straight from the heart of the action at the Worksmith recording studio. Joining us are Tim Varney and Darren Leaney, the innovative minds behind Worksmith. These two have been instrumenta…
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Ep 272 - Resilience and Growth: The Evolution of Saul's with Co-Founders Leor, Elliot, and Kaisey In this episode, we're diving into the story of Saul's, a sandwich brand that's become a staple in Melbourne's culinary scene. Joining us are the co-founders Leor and Elliot, along with Kaisey, who has been leading the brand as CEO for the past year. S…
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Catalyst host, Clinton, chats with innovation and design strategist Trevor Anulewicz to discuss innovation at a repeated scale for the enterprise. Innovation historically has not been in an enterprise's lane. Enterprises stick to what they are good at and innovation has stayed in the start up’s lane. But with the right processes and infrastructure …
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Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste Warriors In this week's episode, we chat with Tom Naughtin, the General Manager of Waste Ninja. This company is pioneering waste management solutions, specifically targeted for the hospitality industry, aiming to make businesses both more efficient and environmental…
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Kim Curley on how organizational culture can affect customer experience Software is straightforward, it’s people that are complicated. This week Chris and Gina sit down with Kim Curley, NTT DATA’s Vice President of People and Organizational Consulting to talk about the connection between EX (employee experience) and CX (customer experience). Kim sh…
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Ep 270 - Reinventing the Deli: Fresh Growth & Four-Day Weeks with Hector's with CEO Adam Brownell This week, we're excited to welcome Adam Brownell, CEO of Hector's Deli, to the show. Adam's impressive background in Food and Beverage Management has taken him around the world, and now he's steering the ship at Hector's Deli in Melbourne. Known for i…
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Dr. Daniel Rifkin on developing Ognomy, an app to help those with sleep apnea. Sleep apnea is a disorder that is underdiagnosed and undertreated. Dr. Daniel Rifkin is trying to change that. This week Dr. Rifkin joins Clinton to talk about his app Ognomy, a global digital app to help people get treatment for sleep apnea, a disorder that can lead to …
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Ep 269 - Cooking with Conviction: A Culinary Journey with Chef Ian Curley We're honoured to welcome a stalwart of the culinary world, Chef Ian Curley, to our podcast. A British expat who has become a cornerstone of Melbourne's food scene, Chef Curley brings over 30 years of rich experience and a love for European cuisine to the table. His influence…
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Catalyst’s host Clinton gets into the nitty gritty of culture and priorities of utility companies with guest Bryan Kearney. Bryan Kearney is an expert when it comes to energy companies. Retired now from leading them and currently consulting on behalf of them, listen in to this detailed conversation - stemming from the work Bryan has done with Nexie…
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Ep 268 - Feeding Melbourne's Soul: La Luna, Life, and Legacy in the Kitchen with Chef Adrian Richardson In this episode, we sit down with the legendary Adrian Richardson, the culinary force behind La Luna Bistro and a familiar face on Australian television. With a career spanning over three decades, Adrian has not only shaped his own kitchen but al…
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“What creates success in business?” It’s a question with about a thousand different answers, but if you’re looking for the cornerstone of personal and professional growth, the answer is clear: maintaining an ownership mentality. This week on Catalyst, Launch by NTT DATA’s Chris and Gina discuss the difference between just doing your work and doing …
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Ep 267 - The Intersection of Innovation and Tradition with Chris Lerch & Keat Lee from Lagoon Dining We are thrilled to have Chris Lerch and Keat Lee of Melbourne's acclaimed Lagoon Dining with us on this podcast. Launched in 2019, the restaurant has been a beacon for East Asian-inspired cuisine, impressing critics and diners alike. With a perfect …
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Clemens Conrad walks us through the past, present and future of electric vehicles Electric vehicles have come a long way in the last 20 years. This week Clinton is joined by EV early adopter and Practice Lead for the Future of Mobility at Vectorform Clemens Conrad. Clemens breaks down the history of EVs and how they were being developed long before…
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Clinton is joined by Launch NTT Data’s Senior Vice President of Digital Transformation Services Chris Fox to dive into their new program LEAP (Large Enterprise Acceleration Program). Launch by NTT Data is happy to present LEAP - an initiative focused on supporting your enterprise in transforming into a company that innovates smoothly. Using this pr…
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Ep 266 - Repeat - Intimate settings, epic experiences: The Power of Small Venues with founder of Don’s Place Alex Gavioli Smaller format venues with more compact food and beverage programs are becoming normalised across the country, especially in Melbourne. The bar scene is no stranger to this, so it is great to talk with a dynamic young leader in …
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Nate Berent-Spillson on how to free yourself up to think about the business Are you a dissatisfied technology leader dealing with constant friction? Lucky for you Nate Berent-Spillson has written a book to help! This week, Nate joins Clinton to discuss why he wrote the book Frictionless Enterprise. He shares his insights on how to overcome structur…
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Ep 265: From Corporate Life to a Delicious Detour with Chef Carolyne Helmy from The Star Gold Coast This week we’re honored to chat with Chef Carolyne Helmy. With a unique blend of French culinary mastery and New Caledonian heritage, Carolyne has been shaping the gastronomic landscape at The Star Gold Coast's luxury suite hotel, The Darling. Prepar…
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Gina is joined by President of Launch, Mark Orttung, and Zone To Win author Geoffrey Moore to talk about the market enterprises are currently in and what to do with it. This week, Gina and guest co-host and President of Launch, Mark Orttung, talk with Geoffrey Moore about his theory on enterprise business strategy and his book Zone to Win. Moore sp…
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Ep 264: Cirque Du Soil's Path to Sustainable and Eco-Friendly Hospitality with Jean Darling and Stephen Mason. This week we're sitting down with Jean Darling and Stephen Mason, the minds behind Cirque Du Soil. This brand is not just shaking up the waste management game; it's creating a movement toward sustainable practices in hospitality. From envi…
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Recently Chris LoSacco started working with an architectural firm to build an art studio. This week Chris and Gina sit down to discuss everything he’s learned throughout the process - which is a lot. They talk about the parallels between software development and building in real life, from the importance of communicating expectations, to making inf…
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Bonus Episode - Worksmith Events - The Future Of Restaurants Report supported by Square In the latest edition of Worksmith Community Talks, we explore the Future of Restaurants Report as supported by Square. The food and beverage industry attracts fearless, resilient entrepreneurs who are embracing change. From blurring the line with retail to push…
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Ep 263 -Serving South Australia in a Glass: Insights into the Success of Mothervine and East End Cellars with Quinn Spencer Today, we're pouring a glass with Quinn Spencer, the brains behind the management of Mothervine and East End Cellars in beautiful South Australia. These places are a dream for wine enthusiasts and foodies, and we're thrilled t…
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Most people have experience interacting with a public sector website or app and come away feeling frustrated or confused. However, the importance of making information in the public sector accessible cannot be understated. This week our host Gina is joined by Natalie Kurz and Cathy LoDuca to discuss their work in the public sector and websites/apps…
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Ep 262 - Cooking with Heart - Matt Golinski's Journey to Gastronomic Excellence In this exciting episode, we sat down with the one and only Matt Golinski, a household name in Australia's culinary scene. Best known for his dynamic presence on the TV show 'Ready Steady Cook,' Matt opens up about his deep-rooted passion for cooking and his journey in …
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The word “platform” is thrown around a lot in the tech industry. What is a platform? Or better yet what is a platform way of thinking? This week NTTData’s VP of Engineering Nate Berent-Spillson joins Clinton to talk about how platforms operate and what is needed to shake things up and innovate. Using lessons from history, Nate and Clinton build a m…
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Ep 261 - From Melbourne to Global Cafes: Mario Minichilli's Prana Chai Adventure We're delighted to have Mario Minichilli, co-founder of Prana Chai, in the house this week! Handmade in Melbourne and savoured around the globe, Prana Chai's unique blend has been a game-changer in the world of chai. Let's dive into the story with Mario. ☕ In This Epis…
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Great ideas should be formed around the customers' needs. This week on Catalyst Clinton is joined by NTT Data’s David Schell and Kristen Foster, the Director of Service Product Development at Trinity Industries to discuss finding and cultivating innovative product ideas within an enterprise. How wide of a net should you be casting to bring in new i…
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Ep 260 - From Italy to Australia: The Cheesemaking Odyssey of Giorgio Linguanti from That's Amore Cheese Join us as we explore the rich and flavorful journey of Giorgio Linguanti, the mind behind That's Amore Cheese. With 15 years in the business, Giorgio has not only brought authentic Italian cheese to Australian shores but has also educated palat…
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Diverse teams are often the most successful. This week on Catalyst, Clinton is joined by Paul Hlivko, Chief Experience Officer and CTO at Wellmark Blue cross and Blue Shield, to talk about his groundbreaking work on how to rethink talent strategies. He breaks down how best to pull together diverse talent to create a better environment for workers a…
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