Best CIO Talk Network CTN Podcasts (2024)

1
Leadership in the Digital Era: Visionaries or Executors? 34:01

3M ago34:01

34:01

In the digital age, leadership demands a unique blend of visionary thinking and hands-on execution. Organizations face the complex task of integrating disruptive technologies while ensuring their core vision remains intact. In this delicate balance, how can leaders envision the future while ensuring the practicalities of current digital transformat…

1
Operational Brilliance in the Age of Disruption 55:05

4M ago55:05

55:05

Operational challenges have intensified due to global disruptions ranging from pandemics to economic upheavals. Today's organizations must aim for efficiency, resilience, and adaptability. In this volatile environment, what strategies can businesses implement to ensure their operations can pivot quickly and efficiently in the face of unforeseen cha…

1
The CXO’s Role in Cultivating a Culture of Continuous Learning 46:04

5M ago46:04

46:04

In a world characterized by rapid technological advancements and shifting market dynamics, fostering a culture of continuous learning is paramount. What strategies can CXOs employ to champion lifelong learning within their organizations, ensuring adaptability and relevance in a constantly evolving market?…

1
Beyond the Black Box: XAI's Strategic Integration and Impact 37:49

6M ago37:49

37:49

As AI gets more complex, making decisions harder to understand, Explainable AI (XAI) becomes crucial. It's not just about tech anymore; it's about trust, ethics, and clear communication. So, a big challenge emerges: How are business and IT heads working together to balance a clear AI "story" with a highly accurate model? And with different AI rules…

1
Mastering the Inspiring Hybrid Workplace Recipe 33:08

6M ago33:08

33:08

While digital tools are abundant, are they intrinsically motivating employees to return to the workplace motivated to connect, communicate, and collaborate meaningfully to solve problems and innovate individually and collectively? What are we lacking here: training, executive support, technology standards, or conducive cultural norms? How must orga…

1
Redefining Retail Amidst Global Disruptions 42:05

7M ago42:05

42:05

The retail sector is in flux in an era reshaped by global disruptions and digital acceleration. The need to refine omnichannel strategies meets new consumer expectations for real-time, personalized experiences across touchpoints. At the same time, a growing focus on privacy, driven by stricter regulations and consumer consciousness, demands careful…

1
Leadership for all: breakthrough or breakdown? 55:37

8M ago55:37

55:37

Promoting leadership at all levels has its appeal. Everyone having a voice means quicker decisions and a more adaptable team. But it's not without hiccups. For starters, many leaders can flood us with repetitive information. Then there's the issue of defining leadership: is it leading a project or coordinating a team? Decisions could get messy with…

1
Transforming Healthcare with Gen AI 57:32

8M ago57:32

57:32

Generative AI is stepping into healthcare, bringing a host of changes. It aims to improve patient diagnosis while preserving our trust in doctors. The plan is to personalize treatments while protecting privacy. It even holds the potential to streamline healthcare workflows and predict disease outbreaks, paving the way for preventative care. As thes…

1
Cracking the Tech Talent Code 41:07

9M ago41:07

41:07

In the rapidly evolving tech landscape, organizations face the crucial task of attracting and retaining top tech talent amidst a hyper-competitive market. How can companies effectively differentiate their employer brand and entice sought-after professionals in the face of changing employee preferences and working modes? As remote and hybrid work mo…

1
Elevating Customer Experiences through Data and AI Innovation 46:51

10M ago46:51

46:51

In a world where customer experience is paramount, organizations constantly seek ways to stay ahead of the curve. Businesses are reshaping customer interactions through digital transformation powered by data strategy and an ethical approach to AI implementation. So how are organizations revolutionizing customer experiences and elevating their brand…

1
Addressing the Leadership Challenge of Unleashing AI’s Potential 38:06

10M ago38:06

38:06

Leaders face a contradictory task in a world where artificial intelligence (AI) is quickly changing. They must navigate complicated ethical issues, manage workforce transitions, and cultivate trust while utilizing AI’s potential to spur innovation, efficiency, and development. How can decision-makers reconcile using AI’s capabilities with upholding…

1
Cracking the Synergy Code to Unlock Team Cohesion 47:13

11M ago47:13

47:13

In today’s challenging business environment, team cohesion drives innovation, productivity, and overall success. What strategies, tools, and techniques leaders can employ to create a culture of collaboration, trust, and unity within their organizations? Guest: Sreeji Gopinathan, Global CIO, Lupin Guest Bio: https://www.ciotalknetwork.com/contributo…

1
AI-Driven Future: Workforce Evolution in the Automation Era 34:06

11M ago34:06

34:06

The fusion of automation, robotics, and AI is reshaping industries and the workforce. Senior IT leaders face the challenge of spearheading this transition, balancing technology adoption with workforce adaptability. Key strategies involve upskilling, ethical technology deployment, and fostering a culture of lifelong learning. How can IT leaders harn…

1
Rearchitecting Your Business Operating Model for Superior Customer Experience 57:17

11M ago57:17

57:17

In today’s business landscape, providing a superior customer experience is no longer an option but a necessity for sustained growth and success. However, achieving this requires more than just a few tweaks to existing processes – it requires a complete rearchitecting of the business operating model. From organizational culture and employee training…

1
Cloud security, cost, and culture: Technologies Concern 42:11

12M ago42:11

42:11

Cloud computing offers many benefits, including scalability, flexibility, and cost-effectiveness. Still, many enterprises face significant challenges when trying to adopt cloud technologies. The top reported challenges companies face when adopting cloud services to include security and compliance concerns, integration and interoperability, cost man…

1
Leading Through Crisis: Builds Resilience, Driving Innovation 45:07

1y ago45:07

45:07

As we face unprecedented crises, including war, political instability, recession, and pandemics, the demands on leaders have never been greater. The challenges of navigating uncertainty, driving innovation, managing talent, and building resilience have become urgent as organizations seek to emerge more robust and agile in these turbulent times. How…

1
The X5 group Cybersecurity Transformation: A Case Study 45:06

1y ago45:06

45:06

X5 Group (X5) develops and operates retail food stores. The company operates through various retail formats, including proximity stores, supermarkets, online retail channels, and convenience stores. However, developing a security-first culture across its large-scale operation and intricate organizational structure was a daunting challenge. So how d…

1
Breaking Down Barriers to DEI 40:35

1y ago40:35

40:35

While many organizations recognize the importance of diversity, equity, and inclusion (DEI), challenges, including resistance to change, a lack of leadership commitment, unconscious bias, and difficulty measuring impact, prevent them from implementing it fully. So, whether you’re just starting your DEI journey or are looking to take your organizati…

1
Securing Business Growth with Cybersecurity 39:59

1y ago39:59

39:59

In today’s rapidly evolving digital landscape, cybersecurity is not just a technical issue but a strategic business enabler. Cybersecurity is critical to building trust and reputation, from aligning cybersecurity with business strategy to driving innovation and transformation and facilitating new business models, mergers, and acquisitions. However,…

1
Prudential: Navigating 150 Years of Change with Data & Innovation 26:32

1y ago26:32

26:32

Can a financial services company maintain its mission of providing financial security to customers for 150 years in a rapidly changing world? Prudential is taking on this challenge by utilizing data and data science to adapt to its customers’ evolving needs and expand financial services globally, despite facing challenges like shifting demographics…

1
The 2023 CIO Agenda 50:42

1y ago50:42

50:42

From meeting CEO expectations, accelerating value creation, maximizing customer impact, ensuring maximum returns on digital investments, and supporting sustainability, in 2023, how do CIOs plan to leverage originality in thinking, practicality in planning, and acute focus on impeccable execution to enable what’s best for the business and the planet…

1
Becoming a Business-first CDO 1:02:48

1y ago1:02:48

1:02:48

Business-first Chief Data Officers (CDOs) must understand business goals, processes, and challenges and develop a data strategy aligned with the overall business strategy. In addition, they must build a data-driven culture that values and relies on data, foster strong partnerships with various teams, including IT, marketing, and operations, and kee…

1
Facilitating Seamless Patient Experiences and Joy in Healthcare Practice: A Case Study 51:36

1y ago51:36

51:36

The NewYork-Presbyterian healthcare system is on a mission to maximize patient experience and outcomes, which requires creating an environment that facilitates seamless and connected experiences for patients and joy for its healthcare practitioners. From engaging with the local community to understand patients’ needs, providing tools to the practit…

1
Rethinking Supply Chain to Business Resiliency 44:11

1+ y ago44:11

44:11

Due to the pandemic, global supply chains were rattled, and we are still scrambling. So how are business, supply chain, and IT leaders rethinking supply chain and operations to ensure business readiness and resiliency to tackle future disruptions? Guest: Amiee Bayer-Thomas, Chief Supply Chain Officer, Ulta Beauty Guest Bio: https://www.ciotalknetwo…

1
Individual Revolution in Healthcare: Beyond the Hype 53:32

1+ y ago53:32

53:32

From personalized medicine and therapeutics to data-driven hyper-customized experience during patient registration, treatment, and recovery, healthcare is experiencing the individual revolution. But how is it improving the patient experience and outcome beyond the hype and business benefit? Guest 1: Mouli Venkatesan, CIO - Optum Health & Clinical S…

1
The State of Value-Based Care 39:16

1+ y ago39:16

39:16

Value-Based Care is a proposed healthcare delivery model for the United States where the patient’s health outcome is key. It is about the value of the health outcome rather than volume of services. To what degree has it been adopted, and what are the reported results? What is the roadmap to making it a standard for healthcare delivery? Guest: Giris…

1
Enabling Curiosity at Scale 45:20

1+ y ago45:20

45:20

To stay relevant in today’s fast-paced world, the people within organizations need to become more curious. But most of them stop once they’ve found what is satisfactory and stick by it—how do we enable such curiosity at the scale where all our employees explore unknown territory leading us into unforeseeable paths that can help us thrive throughout…

1
Should You Use Your Head or Heart as a Leader? 49:53

1+ y ago49:53

49:53

In this turbulent and dynamically shifting business climate, leaders have business results to deliver, handle competing priorities, a need to sustain a conducive culture and foster courage and clarity among teams. But leadership gurus also preach taking an approach of vulnerability, empathy, and care. So, should leaders use their heads or hearts to…

1
Solving the Quiet Quitting Crisis 47:34

1+ y ago47:34

47:34

If workers are not getting clarity about their respective roles, don’t see growth prospects, and feel that no one cares about them, it can potentially lead to active or passive disengagement. But what magnified this issue to a “quiet quitting” crisis with reports claiming that most workers are not going above and beyond at work and are barely meeti…

1
Reinventing Carrier: A 100-year-old Startup Journey 39:34

1+ y ago39:34

39:34

Carrier, a legacy waterfall manufacturing company, has embarked on a journey to reinvent itself by leveraging digital. From educating the leadership and board about the value of digital, partnering with business unit leaders, and embracing the power of analytics, automation, and other emerging technologies, it is no small feat to pull it all togeth…

1
Rearchitecting Retail by Harnessing Data at Scale 55:13

1+ y ago55:13

55:13

The changes in consumer behavior and demands for hyper-personalized service warrant investments from a shrinking bottom line for retailers due to higher e-commerce adoption and increased Supply Chain complexity. With such compounding challenges, how are such organizations reimagining their business? How well can they rearchitect and continually imp…

1
Ensuring Digital and Virtual Healthcare Security 32:32

1+ y ago32:32

32:32

Digital health initiatives pose significant security risks, and telehealth introduced during the Covid-19 pandemic further compounds the issue. But, how centralized and well-integrated are their systems to reduce vulnerability to attacks? Furthermore, what are the industry players doing to ensure digital and virtual healthcare security with breache…

1
How is Otis Moving and Serving People leveraging Digital: An Innovation Journey 28:57

1+ y ago28:57

28:57

Whether rushing to attend an important meeting, catch your flight, attend a session at a busy convention, or be served in-room at a hotel after a long day, we rely on elevators and escalators to work and move us quickly and safely to your desired location. So when moving and serving you as its most precious cargo, how is Otis leveraging digital to …

1
EmblemHealth + ACPNY: A Healthcare Payvider (Payer + Provider) Patient Empowerment Journey 55:39

1+ y ago55:39

55:39

AdvantageCare Physicians (ACPNY), now a part of EmblemHealth Family of Companies, forming a payvider (payer + provider) entity, has been focused on practicing community health across the New York City Metro area. During the pandemic, EmblemHealth and ACPNY developed technological measures to assist patients with staying up to date with their health…

1
Converging User and Platform Centric Agendas: A Case Study 59:35

1+ y ago59:35

59:35

The University of Arizona, wanting to deliver a consumer-grade, integrated, digital experience for its students, blended user-centered design and business architecture methodologies to uncover students’ top priorities and assess how best to deliver on each need based on the current platforms in its portfolio. Differentiating each platform’s role, u…

1
Modernizing Data Management 57:45

1+ y ago57:45

57:45

Organizations are experiencing significant data sprawl. It is getting complex to get accurate insights timely from the data one has in hand, or it is lying there unused. What are the gaps in our data strategy, architecture, and execution processes? How are we modernizing data management to facilitate seamless access, sharing, and processing in a di…

1
Will Zero Trust adoption remain a pipe dream? 58:39

1+ y ago58:39

58:39

While the zero-trust security model may offer excellent defense against emerging, unrecognized, and unpredictable threats, a piecemeal implementation approach, significant commitment for ongoing administration, and productivity concerns pose daunting challenges preventing organizations from adopting it fully. So how must an organization address the…

1
How are City and County Governments Minimizing Risk to Build Trust? 53:39

1+ y ago53:39

53:39

Security breaches have increased in frequency and severity, with high-profile cases appearing almost weekly. In addition, third-party relationships, including contractors, cloud services, and other outsourced providers, are introducing new vulnerabilities and increasing the attack surface. So how effective are the City and County Governments in ado…

1
Achieving a Healthy Team Dynamics for Optimal Results 37:11

1+ y ago37:11

37:11

As a leader, imagine you have to choose between two types of teams to help realize your vision. Team A comprises different personalities with a shared identity where everyone is inspired and driven, individually and collectively, for a common cause or objective. Team B takes pride in the process of how they come together - formally participating in…

1
Chief Digital Officer 2.0 48:10

1+ y ago48:10

48:10

The Chief Digital Officer (CDO) role was created initially to unify the digital agenda, increase efficiency, create a digital culture, design better customer experiences, and optimize your competitive advantage. With digital adoption in the execution phase, beyond overseeing strategic alignment, how should this role morph to maximizing business out…

1
The People side of Cyber Security – Turning organizations’ weakest link into their greatest strength 53:23

2y ago53:23

53:23

There’s no question that people are the weakest link in Cybersecurity. So we invest in educating people about security risks and how to handle them. We try building cybersecurity champions who can help spread the word about good security practices. We introduce incentive programs for “security-first” behaviors. However, the results are still disapp…

1
Is Data Analytics helping increase the impact of K12 Education? 48:45

2y ago48:45

48:45

What if K12 Education could provide a customized learning experience based on each student’s skills, abilities, and preferences to maximize student outcomes supported by optimal funding to ensure reliable and lean operations? How are the K12 schools leveraging data analytics to that end? Guest 1: Dr. Joe Philips, Chief Information Officer, Broward …

1
Does your Leadership Pass the Audition? 54:52

2y ago54:52

54:52

Every time you speak to your management or team, share your verdict on a challenging situation or admit that you don’t know what to do, you audition for leadership. Others expect you to spark hope within them and help them become the best they can be, show confidence to stand alone and the courage to make tough decisions, and the compassion to list…

1
Embedding Security in Technology Capabilities 53:03

2y ago53:03

53:03

To support digital, an organization needs to develop custom software applications or use third-party software packages and tools, migrate workloads and infrastructure to the cloud, and standardize management and governance of multi-cloud environments. First, however, security must be ingrained holistically to ensure that technology does not become …

1
CIO as a Simplifier 40:49

2y ago40:49

40:49

In a world with increasing complexity, uncertainty and conflict, it's not surprising that many people feel unable or unwilling to take action. So, playing the role of a simplifier, how are the CIOs finding ways of cutting through argumentative speech with precise solutions for their employees and engaging them in productive work instead of being di…

1
Delivering Higher Value In Lesser Time 43:49

2y ago43:49

43:49

Massive changes in the business climate and customer expectations have forced companies to rethink everything they do. As a result, there is a need to innovate consistently and implement changes quickly to realize the value in a much shorter timeframe. So what is the recipe to enable such time compression for increasingly higher value creation? Gue…

1
Delivering on the Chief Data Officer Imperatives 45:28

2y ago45:28

45:28

A Chief Data Officer (CDO) is expected to use data to continually improve internal operations and create a competitive advantage while aligning with partners, vendors, and customers. But complexities related to data quality, availability, visibility, governance, and security hinder the effort in the currently challenging business environment. So wh…

1
Leading IT during the Great Attrition 1:01:16

2y ago1:01:16

1:01:16

A CIO's ability to deliver on business demands is only as good as its people. But what if they start quitting or demanding unaffordable wages, as they are doing now during the Great Attrition? How are IT, HR, and business leaders joining hands to handle this unprecedented situation and maintain sustained growth and profitability? Guest: Shahrin Oli…

1
Would you Recommend Our Company to Your Friends? 54:33

2y ago54:33

54:33

The answer to the question, "Would you recommend our company to your friends?" depends on whether your customers feel cared for and have a remarkable experience, not just satisfactory, and can see how experiences dealing with your company improved their lives? What mix of team inspiration, process and technology innovation, and caring leadership wo…

1
Steps to Always Available, Scalable, and Relevant IT 48:00

2y ago48:00

48:00

With increasing demand on IT to support business growth and sustainability, lack of leadership support, skill gaps, work overload, and budget are among the top reported challenges. And, the demand curve is only going up. How should we reimagine IT to make it always available, scalable, and relevant? Guest: Daragh Mahon, EVP & Chief Information Offi…

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