Join Menachem Pritzker and Sharon Weiss Greenberg from Collabria as they highlight the best talent in the sales and customer success roles. This is the place to level up, hear horror stories, and be entertained by like-minded sales professionals just like you.
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Arnaud Renoux | Innovating Sales Strategies
41:12
41:12
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In today's episode, we have Arnaud Renoux the Co-founder of Scalelist where he has been engaged in sales and business development. Having helped numerous tech firms expand their presence across Southeast Asia, he founded Scaler, a lead generation agency that tailors LinkedIn and email sequences for clients during the COVID-19 pandemic. Subsequently…
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Matt Firestone | Crushing Sales & Social Media
45:17
45:17
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In today's episode, we have Matt Firestone an account executive at Noble and founder of SDRs of Israel, discussing his journey from the legal space to the startup world and his current role in sales development. He emphasizes how his legal background has been valuable in his current position, particularly in terms of analytical and writing skills. …
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In this episode, we sit down with Greg Bond, Vice President of Channel Sales at Constant Contact, a leading email marketing and communication platform. Greg shares his expertise on how the sales process works for a product like Constant Contact. He emphasizes the importance of cross-team collaboration in ensuring smooth communication and deal succe…
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In this episode, we sit down with Brynne Tillman, the CEO of Social Sales Link. Brynne is a social selling expert who believes the key to social selling is starting conversations, not making sales pitches. We dive into the basics of social selling on LinkedIn, starting with the importance of social listening and shifting our profiles to be a resour…
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Welcome to today's episode, where we are joined by C. Lee Smith, a behavior analyst and author of Sales Cred. C. Lee shares his insights on the importance of building sales credibility in today's market. He defines sales cred as building customer trust by being seen as a trusted advisor rather than just a salesperson. With the advent of technology …
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Teasha Cable | Intelligent Decision Making
42:27
42:27
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In today's episode we are joined by Teasha Cable, the CEO and Co-Founder of CModel. Decision intelligence combines data and human knowledge to help companies align their resources and achieve their goals. CModel provides curated recommendations to CEOs and their teams by starting with the goal in mind and working backward to the data. Teasha also t…
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Hamish Knox | Building Trust and Rapport For Successful Sales
36:26
36:26
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In todays episode, we are joined by Hamish Knox, a two-time author, and expert in the Sandler communication system, who shares insights on how to improve conversations and build rapport to facilitate successful sales. According to Hamish, selling is not limited to professional contexts but is relevant to all areas of life. He emphasizes the importa…
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Lori Richardson | She Sells: Creating Inclusive Sales Teams
35:51
35:51
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Welcome to Customer Cafe. Today we are joined by Lori Richardson, a sales expert and the author of the book "She Sells." In this podcast, Lori shares her insights on how to create more inclusive sales teams and retain great women in sales and her own experiences in the sales industry, from her early days of selling consumer computers on commission …
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Hillary Black | A Real Conversation with a Real Conversation Designer
41:00
41:00
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On today's episode of Customer Café, Hillary black, a conversation designer and founder of ConversationDesignerJobs.com discusses the role of chatbots in marketing and sales. She explains conversation design, which involves creating user experiences in chatbots and other messaging interfaces, as well as the different aspects of conversational AI, i…
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On today's episode of Customer Café, Yaacov Cohen, CEO of harmon.ie and lead investor in Collabria, shares his 20 years of experience in enterprise sales. He discusses the importance of team collaboration, being part of a wolf pack, and creating a customer-centric approach. Yaacov also emphasizes the role of trust in sales and building trust as a b…
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Lynn Pietryga, the Chief Customer Officer at Enable Us. Lynn will share her insights on balancing customer success with increasing revenue and the importance of proper onboarding for each customer. She'll also share her perspectives on the voice of the customer programs that they run at Enable Us, and how she collaborates with other departments to …
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Justine Wares is the Senior Customer Success Manager at Usergems. She left a BigTech company during the pandemic and joined a pre-series A startup. Additionally, she is an amateur CrossFitter due to her love of intense activities., a true New Yorker! Justine was with Usergems from the beginning and is passionate about the voice of customer programs…
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Andrea, the VP of Client Success and Membership at the Financial Health Network, is also a branded ambassador at Revgenius and RevAble, organizations that support people living with disabilities. She will discuss her experience as a warrior of chronic illness and the stress of working in sales and customer success, and how she and RevGenius have cr…
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Bre Sprague is the Sales Operations Specialist who knows how to pivot and try new things. Her mission is to train, inspire, and teach others on their journey to personal greatness. In today's episode, she talks with Menachem and Sharon about the challenges of pivoting her career into saas, women in sales and inappropriate workplace environments, th…
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Jeremy Werbolowsky | BREWing Sales at a Marketing-Heavy Company
39:45
39:45
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Welcome to the Customer Café podcast with Menachem and Sharon. In this episode, we have a special guest, Jeremy, the Vice President of Global Sales for Brew. Jeremy shares his insights on running sales at a marketing-heavy company and how his background in marketing has helped him in sales. He discusses personalization in the sales strategy and the…
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Join Menachem and Sharon on Customer Cafe as they welcome Jared Robin, the Founder of RevGenius. With over 15 years in sales and a wealth of experience helping SaaS companies grow, Jared has built RevGenius into a community of over 32,000 sales and marketing professionals. In this episode, Jared shares how RevGenius helps its members scale their ca…
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Yaalit Pereira | Growing through Community
44:45
44:45
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Yaalit is a mother, AE at Vidyard, and founder of SDRs Israel. Early on in her career, she realized that she needed a community of people to learn from each other. She started a group called SDRs Israel where people can share their struggles and grow in their sales careers. In this episode, she talks about the importance of community and sharing st…
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Noah Mishkin | Vision & Values: Sales & Authenticity Go Hand in Hand
50:28
50:28
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Noah Mishkin is an Architect turned business owner of a software and product, Craft Jack. Noah joins us to today to talk about how he developed his unique approach to sales calls as organic conversations. He talks about his healthy guitar obsession and investing in himself, company values, and the need to re-evaluate and update them. Stay tuned to …
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After moving to Israel, Ash needed to refocus her skills to suit a tech-focused market. She became a tech pr and then transitioned into customer success. Today's guest Ash Glenville shares how her past experiences help her stand out at customer success within her organization Zesty. Ash shares the importance of cross-department collaboration and ho…
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Reesa Hinks | Put Yourself in Your Customers’ Shoes
40:43
40:43
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Once a successful fundraiser and now salesperson of the year in 2021, Reesa Hinks, Senior Director of Enterprise Sales at Gravyty, walks us through the parallels between those two fields. In this episode, we talk about being a chameleon in sales calls and adapting to the needs of your customer while still being authentically you. Reesa also talks a…
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From selling jewelry and custom-made suits out of the boot of his car to selling tech products Simon Gerstler, the CEO of Pipe Global, walks us through how he thinks sales funnels and the sales process has changed over the years. He talks about staying consistent and how to progress in your career in sales. Stay tuned for the end, where Simon share…
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Jeff Yeger | Customer Success Lessons From The Table Saw
42:46
42:46
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Ep. 1 For customer success to be successful, they need to be aligned and work closely with all other departments of the company. Jeff Yeger the VP of Customer Success at PeerSpot, shares how he helps his teams engage in cross-team collaboration. He also talks about his hiring process and that because he looks for certain soft skills, he can hire hi…
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