Contagious Conversations is a place where automotive industry leaders dig below the surface and discover what it takes to shift the culture and perception of automotive retail.
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Laura Heywood Interviews airs LIVE Mondays and Wednesday from Noon-1PM Eastern. Following one week of exclusive on-demand access for subscribers, each episode will be available as a free Podcast on iTunes, Stitcher, Spotify and everywhere else podcasts are found. Laura Heywood Interviews embodies Laura’s signature intersection of contagious enthusiasm and deep research. The launch marks ten years since the first tweet Laura posted as her formerly anonymous online alter-ego, @BroadwayGirlNYC ...
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We were just getting started in part one of the conversation Paul J Daly and Kyle Mountsier had in NYC. Take a deeper dive as we draw out the problem and our solution for sustainability for the automotive industry. We truly believe the Marketing Team can make a massive impact on the culture and perception of our industry. ContagiousAuto.comASOTU.co…
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Before ink had been laid on creating Contagious Auto, Paul J Daly and Kyle Mountsier met in NYC to discuss business plans and strategies. Take a peek into those conversations and hear the story of how each got to where they are today. From the lobby of a hotel, this is who we are at our core. ContagiousAuto.comASOTU.comConnect with Kyle: https://ww…
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Ep. 19 - Leadership Dynamics & Growing Your People
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Join our conversation with Glenn Pasch, CEO & Partner at PCG Digital. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/https://twitter.com/contagiousautohttps://www.instagram.com/contagious…
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Join our conversation with James Deacon, Account Executive at HiHello. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/https://twitter.com/contagiousautohttps://www.instagram.com/contagiou…
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Join our conversation with Nate Szczesiul, Solutions Director at DealerSys. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/https://twitter.com/contagiousautohttps://www.instagram.com/cont…
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Join our conversation with Glenn Lundy, CEO of the 800% Elite Automotive Club, Host of the #RiseandGrind Morning Show, and Creator & Host of Breakfast With Champions on Clubhouse. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://w…
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Ep. 15 - When Buying Centers Compete with Big Box Retailers
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31:12
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Join our conversation with Danny Zaslavsky Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twitter.com/contagiousauto https://www.instagram.com/contagiousauto/…
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Ep. 14 - The Importance of Video in the Shopping Journey
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Join our conversation with Collin Davis, Founder of Cartender. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twitter.com/contagiousauto https://www.instagram.com/contagiousauto/…
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Ep. 13 - Sales to Service Customer Loyalty
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Join our conversation with Christine Mitchell, Founder & President of The Car Lady Canada. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twitter.com/contagiousauto https://www.i…
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Ep. 12 - Vision Casting Breeds Employee Loyalty
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Join our conversation with Chad Custer, Managing Partner & COO of Nelson Mazda Cool Springs & Nelson Mazda Murfreesboro in TN. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twit…
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We are hitting the 'reset' button on Contagious Podcast and invite you to hear our vision for the retail automotive industry and how these conversations play a huge role in the shift of culture and perception. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://ww…
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Ep. 10 - Intentionality in Diversifying Auto
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Join Kyle & Emiliano Void, National Operations Manager at Cox Automotive Canada, as they discuss the specific ways that Emiliano has worked to resource the move to diversity in auto in Canada. Emiliano has some incredible organizations he is leading that you will want to connect with and he shares the way they lift black voices and black stories! F…
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Join Kyle Mountsier and Laurie Halter, owner of Charisma! and Carearing Host, as they discuss both the challenges and the recent growth for women in automotive. Laurie provides us with some practical tools for advocacy as well as provides women with encouragement and connection and they pursue growth in automotive.Follow Laurie: https://www.linkedi…
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Join Kyle Mountsier and Tim Cox, Co-Founder & SVP of Sales at CarNow, as they discuss intentional leadership and how to lead both yourself and others. Tim gives a peek into his journey as a leader and some practical daily tools to use in determining your own direction.Follow Tim: https://www.linkedin.com/in/tim-cox-29065a7/Follow Kyle: https://www.…
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Ep. 7 - BHM Special: Diversity in Automotive
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Join Kyle Mountsier, Erikka Tiffani Wells, and Angie Yehudah as they discuss the opportunities for more diversity in automotive. Erikka and Angie have incredible stories as they came into the industry and a unique viewpoint into how we can push forward to change the culture in our stores. Join the conversation! Follow Erikka/WOCAN: https://www.link…
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Ep. 6 - Merchandising is the First Step in Marketing
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Kyle Mountsier and Art Dessein talk a little vendor relationship management and really jump into how vehicle merchandising is the first step to marketing. Art draws a comparison to college 'shopping' as being similar to the car buying process and how we have to realize the place in the funnel customers are at. You will not want to miss this one! Jo…
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NADA Special Ep. 6 - We Made It & Next Steps
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Join Kyle Mountsier, Logan Keirstead, Micah Birkholz, Ben Hadley, Liza Borches, David Spisak, and Brian Benstock as we talk through what the best next step is in automotive toward changing the way we do business. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection we …
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NADA Special Ep. 5 - Change Management in Auto
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Join Kyle Mountsier, Frank Lopes, Nathanael Greklek, Drew Delaware, Durran Cage, Glenn Lundy, and Jonathan Dawson as they discuss change management and answer questions about what kind of culture and process it takes to change the automotive industry for the better. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and on…
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NADA Special Ep. 4 (Pt. 2) - Dreaming of the Future
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Join Kyle Mountsier, Ben Hadley, Paul J Daly, Doug Miller, Michael Cirillo, Brian Kramer, and Brian Benstock as they talk through the future of automotive and answer questions around culture shift and process change. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection…
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NADA Special Ep. 4 (Pt. 1) - Dreaming of the Future
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Join Kyle Mountsier, Ben Hadley, Paul J Daly, Doug Miller, Michael Cirillo, Brian Kramer, and Brian Benstock as they talk through the future of automotive and answer questions around culture shift and process change. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection…
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Join Kyle Mountsier, Chad Albertson, Bob Lanham, and Todd Smith as they talk through the challenges facing the automotive industry regarding data and data sharing, as well as the use of data to create a better customer experience. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of perso…
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Join Kyle Mountsier, George Nenni, Glenn Pasch, Whit Norrad, and Steve Roessler as they recap day one of NADA Show 2021 and talk tech in automotive as it relates to customer interaction and marketing initiatives. This episode is a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection we all miss f…
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NADA Special Ep. 1 - Welcome to Clubhouse + NADA
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Join Kyle Mountsier, Joe Chura, Tim Cox, and Chip Perry as they look back over 2020 and look forward to 2021 in the automotive industry. This is a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection we all miss from in-person conferences. Join the conversation!Event Website: nada2021.clubFollow …
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Ep. 5 - Marketing Your Stores by Yourself
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Andy Evinger jumps on this week to talk about organic content and messaging as it pertains to marketing your dealership internally. Andy comes from the influencer side of business and music industry and has brought valuable insights into automotive. We talk practical steps to creating content and dream about how content in automotive can be so much…
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Ep. 4 - Your Tech Stack Needs Training Support Pt.2
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Welcome to part 2 of our conversation with Ben Hadley. We launch off of the groundwork from part 1 and dive into change management and overlapping tech stacks. Join the conversation! Follow Ben:https://www.linkedin.com/in/benjamin-hadley/https://www.dudewheresmydealership.com/ Follow Kyle:https://www.linkedin.com/in/kylemountsier/ Follow Contagious…
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Ep. 3 - Your Tech Stack Needs Training Support Pt. 1
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25:39
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Automotive tech is advancing at a rapid pace and necessitating process change within our stores. Ben Hadley and Kyle Mountsier discuss how training and employee culture must be the predecessor for tech adoption. Automotive employees now and in the future will need to be adept at learning and adapting to new software and processes in order to provid…
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Kyle Mountsier and this week's guest, Micah Birkholtz, National Sales Manager for Vistadash, discuss what work/life balance means for those in automotive. They look at the past, present, and future of culture as it relates to life outside of automotive and the positive change we can work toward starting now to make automotive the best place to work…
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Joined by Micah Birkholtz and Benjamin Hadley, Kyle Mountsier launches Contagious Podcast as a platform for automotive innovation. You will learn just what Kyle's vision is for automotive as well as his hope for the conversations that will be started and continued as more episodes roll out. Join the conversation!Follow Micah: https://www.linkedin.c…
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Laura Heywood Interviews Nick Cordero (From the Archives)
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Nick Cordero is a Tony nominated actor (Bullets Over Broadway, Waitress, A Bronx Tale). I sat down with him a few years ago at Build Series in New York City. I chose this interview from the archives because I want you to know how great Nick is, and for you to keep him in your thoughts. Because my friend is Nick is very sick — he is fighting for his…
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Laura Heywood Interviews Kyle Jarrow (Whisper House, Spongebob)
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NOTE: WHISPER HOUSE WAS CANCELED THE DAY BEFORE ITS FIRST PREVIEW DUE TO COVID-19. WE ARE ALL HOLDING HOPE THAT IT WILL BE PRODUCED AT A LATER DATE. Kyle Jarrow was nominated for a Tony Award for his brilliant, fully original book of a musical for Spongebob Squarepants: The Musical. His current project is Whisper House, with songs by Duncan Sheik, …
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Laura Heywood Interviews Steven Sater (Spring Awakening, Alice By Heart)
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Steven Sater is a Tony, Grammy, and Olivier Award winning lyricist, librettist, writer, poet and much more. He is the man responsible for Spring Awakening, the show that inspired the passion that led to Laura Heywood's online alter ego, @BroadwayGirlNYC. His new novel, Alice By Heart, is a gorgeous and poetic expansion of the world behind the music…
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From the Archives: "The Girl From the North Country" off-Broadway cast
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By Laura Heywood
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Laura Heywood Interviews Ben Crawford (Phantom of the Opera)
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By Laura Heywood
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Laura Heywood Interviews Tamar Greene and Fergie Philippe (Hamilton)
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By laura heywood
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Laura Heywood Interviews Morgan James (Memphis Magnetic)
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By Laura Heywood
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Laura Heywood Interviews Ann Harada (Emojiland, Avenue Q)
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By Laura Heywood
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Laura Heywood Interviews Eden Espinosa (Lempicka, The Green Room 42)
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By Laura Heywood
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Laura Heywood Interviews Benjamin Salka (Story Pirates)
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By Laura Heywood
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Laura Heywood Interviews Lesli Margherita (Emojiland: The Musical)
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Laura Heywood Interviews Jim Caruso (Broadway at Birdland)
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Laura Heywood Interviews Jen Wheeler Kahn (Scenery Bags)
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Laura Heywood Interviews Norbert Leo Butz ("The Long Haul")
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Laura Heywood Interviews Mykal Kilgore ("A Man Born Black")
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Laura Heywood Interviews Jamison Stern ("After Forever")
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Laura Heywood Interviews Sam Maher (YesBroadway.com)
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Laura Heywood's Holiday Hamilton Supershow
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Laura Heywood Interviews Daryl Roth, live at NAMT 2019
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Laura Heywood Interviews Tony Vincent (PCG Theatrical, American Idiot)
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Tony Vincent is a Rock/Broadway hybrid creature, having charted six songs before making his Broadway debut in RENT. He went on to appear in the film and Broadway revival of Jesus Christ Superstar, We Will Rock You in London, American Idiot both pre- and on-Broadway, and Rocktopia. He was also a fan favorite on NBC's The Voice, and headlines "The Mu…
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Laura Heywood Interviews John Robert Allman ("A is for Audra"
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John Robert Allman is the author of "A is for Audra: Broadway's Leading Ladies from A to Z." This book is a quintessential must-have gift for everyone on your holiday list. I’m talking everyone. It’s a picture book — so you can get it for the little ones — and many people may see “A is for Audra” only as a book for kids. But don’t be fooled by the …
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Laura Heywood Interviews Marty Thomas ("Slow Dancing with a Boy"
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59:22
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Marty Thomas has basically been a star since he was a child. His first Broadway credit was when he was only eleven years old, in The Secret Garden; since then he has appeared in Xanadu and Wicked, and has created and performed hundreds if not thousands of shows on New York stages as a stalwart of the NYC nightlife scene. His new album “Slow Dancing…
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