Contagious Conversations is a place where automotive industry leaders dig below the surface and discover what it takes to shift the culture and perception of automotive retail.
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Jay Cassill has been working on cars since he was 8 years old in his Dad's garage. He has a contagious passion for cars, trucks, motorcycles - and anything with an engine! Because Cassill Motors has always had a wide variety of vehicle options, Jay has had the opportunity to work on just about every make and model of vehicle. His experience and natural skill as a mechanic has also given him the opportunity to host a call-in radio show. Listeners call with all kinds of car questions and Jay h ...
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Laura Heywood Interviews airs LIVE Mondays and Wednesday from Noon-1PM Eastern. Following one week of exclusive on-demand access for subscribers, each episode will be available as a free Podcast on iTunes, Stitcher, Spotify and everywhere else podcasts are found. Laura Heywood Interviews embodies Laura’s signature intersection of contagious enthusiasm and deep research. The launch marks ten years since the first tweet Laura posted as her formerly anonymous online alter-ego, @BroadwayGirlNYC ...
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My Car Geek for March 9, 2024 Join Jay and Doug as they answer your car questions like... Thoughts on the new Dodge Hornet Hybrid Cautions about towing Air cabinet air filters 2011 F-150: back wheels seized on the rotors - what to do? Nissan Altima - not able to open after unlocking And more....By Jay Cassill
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Doug and Mitchell from the Cassill Collision Center answer your questions from the iHeart Radio/WMT Outdoor Living Show in Cedar Rapids, IA! Topics discussed: 2011 Ford Edge with over 180,000 miles needs a lot of repairs, is it worth to keep it or should they trade it? Things you should consider to do to take care of your car as the weather warms u…
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Jay is calling in from the road and answers all your vehicle questions! Topics discussed: 2009 Ford Focus - diagnosing why the key needs to be turned repeatedly to start the car 2005 Toyota Highlander - leaking steering fluid, even after one fix, what to do next? Discussing the proper use of 4 wheel drive: 4 wheel automatic, 4 wheel high and 4 whee…
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Jay and Doug talk: Car Valentine's Gifts Fuel economy going down after changing a water pump on 2008 Ford Edge What are your first steps when when your back up camera stops working? Should you let your car idle to warm up? Do recalls on cars expire? And more!By Jay Cassill
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Doug and Jay hit the airwaves answering your calls and texts all about YOUR vehicles. What they are discussing... Cash for Clunkers at Cassill Motors How often should you use an diesel injection cleaner? 1997 Toyota Tacoma 5-speed with some issues with the clutch not engaging properly Checking tire tread depths - do you know how deep it was when th…
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Doug and Jay are both BACK! What are these guys discussing/answering? Best tires for gravel roads Transmission shutter? Questions on a GMC Acadia shuttering going up a hill Dodge Ram - seems like the transmission slips when it is cold, diagnosis process 2001 Buick LaSabre insufficient valve flow code but the valve has been changed twice -what's goi…
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My Car Geek with special guest Mitchell Kearney from Cassill Collision Center! What is discussed: Process of what to do after you have a fender bender. Fixing a windshield wiper fluid sprayer Dealing with a leaking sunroofs, antennas, or windshield Choosing an engine type for a Dodge Challenger Questions about buying a car from Canada And more.....…
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Some Auto Body Repair Talk with Special Guest Mitchell Kearney
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Jay and Doug are both on vacation but we have a fantastic show speaking with Mitchell Kearney from the Cassill Collision Center. Talk about: How to get a estimate for autobody work from Cassill The process with working with your insurance company in this new digital age How the vehicle safety is a primary concern with getting body work done Rust-pr…
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My Car Geek on a foggy Christmas Eve Eve!
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Listen to the My Car Geek hour, recorded on December 23, 2023. A fog advisory was in effect, hear about driving safely in the fog. As well as answers to all your car related questions!By Jay Cassill
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Jay and Doug answer All Your Car Questions this December 9th!
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Listen as Jay, your Car Geek, answers car questions from Cedar Rapids and all the surrounding areas in this week's My Car Gee hour!By Jay Cassill
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Jay and Doug Talk Cars this December 2nd!
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Jay, the Car Geek, answers all your car questions! Questions like: Mileage differences between using ethanol and regular gasoline Changing a heater core in a Dodge Ram Can your car run E85? CarChief Diagnosing a heater that doesn't always work correctly And more!By Jay Cassill
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Jay and Doug talk hitting deer and repairing headlights, rear steering, truck gas tank not filling and more..
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Original air date: November 18, 2023 Join Doug and Jay as Jay calls in to answer all your car questions!By Jay Cassill
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Replacing Tires, Fresh Antifreeze, Overheating Diagnosis and More!
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Doug and Jay talk your car questions! Changing Antifreeze, Diagnosising Overheating Causes Fuel additives for diesel trucks ABS lights AND more....!By Jay Cassill
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Jay and Doug answer YOUR car questions: Tread, headlights, fuel economy and more!
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Jay and Doug talk: Sunline at Hawkeye Downs Age of tires and how that effects them Automatic headlight sensors Grounds and connections on a Buick What Jay would drive off the lot today Reasons why a RAV4 Hybrid's fuel economy may be decreasing And more...By Jay Cassill
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Randy and Doug talk Car Care Awareness, Winterizing, Replacing Tires and More!
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Topics discussed: Cassill's Car Care Awareness Class Winterizing your car How many tires do you replace at a time on your vehicle And more! Original air date: October 8, 2023By Jay Cassill
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Jay and Doug Talk about Sunline Inc and Answer All your Car Questions
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Jay and Doug talk about: Keys Not Turning - and the possible cause! Sunline Inc opening date at Hawkeye Downs Winter tires and wipers aren't ice scrappers! The smell of burnt oil when starting up a turbo engine and possible reasons why And more....! Orignal broadcast date: October 21, 2023By Jay Cassill
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Jay and Doug before the CyHawk Game Answer Your Vehicle Questions
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Jay and Doug talk a little about local football. Plus: Getting your car ready for cooler weather Fixing speedometer problems And more!By Jay Cassill
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Jay and Doug talk about busy weekends and answer all your car related questions
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It's summertime and Jay and Doug talk about busy summertime weekends plus: car air conditioners, doing an oil pan change on a diesel truck, fixing brakes, a leaky sunroof and more!By Jay Cassill
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Jay and Doug talk Car Show with a Cause, Engines and Hauling Plus More!
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*Original broadcast: July 22, 2023 Listen to Jay and Doug as Jay, your Car Geek, answers listeners' car related questions. Increasing horsepower with headers Proper maintenance of car door locks Car Show with a Cause Oil Light Comes on Intermittantly - Why? And more...By Jay Cassill
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Jay Answers Questions about Wheel Hop, Keeping the Cooling Systems in Top Shape and More
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Original broadcast: July 8, 2023 Jay Answers Questions about Wheel Hop, Keeping the Cooling Systems in Top Shape and More Jay and Doug talk about all manners of car related topics, including wheel hop, keeping your engine cooling systems in top shape, when you may want to purchase premium gas, and DPFE sensors and what can go wrong with them.…
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Jay Answers Your Car Questions: Door Sensors, Squealing Around Corners, and Mystery Reasons for Not Starting
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Orginal Broadcast: June 24, 2023 Jay Answers Your Car Questions: Door Sensors, Squealing Around Corners, and Mystery Reasons for Not Starting. Callers have questions reguarding their: 2016 F150 2015 Jeep Wrangler Sport 2 Door 2016 Chevy Silverado 2019 Buick Lucerne and more!By Jay Cassill
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Jay and Doug talk Oil and Transmissions, Troubleshooting Rattling Sounds and more!
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Original broadcast from July 2022 Jay and Doug answer all kinds of car related questions. Like how to change oil and transmission fluids, what could be making a rattling sound in a high mileage Toyota Tacoma, what could be causing heistation when going up inclines and even how to get oil off a driveway!…
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Jay and Doug Talk Racing, Mystery Turning Sounds, Windshields, and Transmission Fluid Levels
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Jay and Doug answer all the callers questions in regards to a mystery sound when turning, how to buff out a windshield, and the checking of transmission fluid levels. Additionally, they rehash an exciting night of racing at Hawkeye Downs. Rebroadcast from July 2022 www.cassillmotors.comBy Jay Cassill
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July 9, 2022 Jay and Doug take caller questions and talk about how the hot weather effects cars and all kinds of other caller quewww.cassillmotors.comstions.By Jay Cassill
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We were just getting started in part one of the conversation Paul J Daly and Kyle Mountsier had in NYC. Take a deeper dive as we draw out the problem and our solution for sustainability for the automotive industry. We truly believe the Marketing Team can make a massive impact on the culture and perception of our industry. ContagiousAuto.comASOTU.co…
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Before ink had been laid on creating Contagious Auto, Paul J Daly and Kyle Mountsier met in NYC to discuss business plans and strategies. Take a peek into those conversations and hear the story of how each got to where they are today. From the lobby of a hotel, this is who we are at our core. ContagiousAuto.comASOTU.comConnect with Kyle: https://ww…
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Ep. 19 - Leadership Dynamics & Growing Your People
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Join our conversation with Glenn Pasch, CEO & Partner at PCG Digital. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/https://twitter.com/contagiousautohttps://www.instagram.com/contagious…
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Join our conversation with James Deacon, Account Executive at HiHello. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/https://twitter.com/contagiousautohttps://www.instagram.com/contagiou…
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Join our conversation with Nate Szczesiul, Solutions Director at DealerSys. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/https://twitter.com/contagiousautohttps://www.instagram.com/cont…
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Join our conversation with Glenn Lundy, CEO of the 800% Elite Automotive Club, Host of the #RiseandGrind Morning Show, and Creator & Host of Breakfast With Champions on Clubhouse. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://w…
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Ep. 15 - When Buying Centers Compete with Big Box Retailers
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Join our conversation with Danny Zaslavsky Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twitter.com/contagiousauto https://www.instagram.com/contagiousauto/…
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Ep. 14 - The Importance of Video in the Shopping Journey
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Join our conversation with Collin Davis, Founder of Cartender. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twitter.com/contagiousauto https://www.instagram.com/contagiousauto/…
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Ep. 13 - Sales to Service Customer Loyalty
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Join our conversation with Christine Mitchell, Founder & President of The Car Lady Canada. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twitter.com/contagiousauto https://www.i…
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Ep. 12 - Vision Casting Breeds Employee Loyalty
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Join our conversation with Chad Custer, Managing Partner & COO of Nelson Mazda Cool Springs & Nelson Mazda Murfreesboro in TN. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://www.contagiousauto.com/https://www.linkedin.com/company/contagious-auto/ https://twit…
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We are hitting the 'reset' button on Contagious Podcast and invite you to hear our vision for the retail automotive industry and how these conversations play a huge role in the shift of culture and perception. Follow Kyle: https://www.linkedin.com/in/kylemountsier/Follow Paul: https://www.linkedin.com/in/pauljdaly/ Follow Contagious Auto:https://ww…
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Ep. 10 - Intentionality in Diversifying Auto
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Join Kyle & Emiliano Void, National Operations Manager at Cox Automotive Canada, as they discuss the specific ways that Emiliano has worked to resource the move to diversity in auto in Canada. Emiliano has some incredible organizations he is leading that you will want to connect with and he shares the way they lift black voices and black stories! F…
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Join Kyle Mountsier and Laurie Halter, owner of Charisma! and Carearing Host, as they discuss both the challenges and the recent growth for women in automotive. Laurie provides us with some practical tools for advocacy as well as provides women with encouragement and connection and they pursue growth in automotive.Follow Laurie: https://www.linkedi…
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Join Kyle Mountsier and Tim Cox, Co-Founder & SVP of Sales at CarNow, as they discuss intentional leadership and how to lead both yourself and others. Tim gives a peek into his journey as a leader and some practical daily tools to use in determining your own direction.Follow Tim: https://www.linkedin.com/in/tim-cox-29065a7/Follow Kyle: https://www.…
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Ep. 7 - BHM Special: Diversity in Automotive
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51:44
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Join Kyle Mountsier, Erikka Tiffani Wells, and Angie Yehudah as they discuss the opportunities for more diversity in automotive. Erikka and Angie have incredible stories as they came into the industry and a unique viewpoint into how we can push forward to change the culture in our stores. Join the conversation! Follow Erikka/WOCAN: https://www.link…
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Ep. 6 - Merchandising is the First Step in Marketing
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Kyle Mountsier and Art Dessein talk a little vendor relationship management and really jump into how vehicle merchandising is the first step to marketing. Art draws a comparison to college 'shopping' as being similar to the car buying process and how we have to realize the place in the funnel customers are at. You will not want to miss this one! Jo…
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NADA Special Ep. 6 - We Made It & Next Steps
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1:04:36
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Join Kyle Mountsier, Logan Keirstead, Micah Birkholz, Ben Hadley, Liza Borches, David Spisak, and Brian Benstock as we talk through what the best next step is in automotive toward changing the way we do business. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection we …
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NADA Special Ep. 5 - Change Management in Auto
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1:07:43
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Join Kyle Mountsier, Frank Lopes, Nathanael Greklek, Drew Delaware, Durran Cage, Glenn Lundy, and Jonathan Dawson as they discuss change management and answer questions about what kind of culture and process it takes to change the automotive industry for the better. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and on…
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NADA Special Ep. 4 (Pt. 2) - Dreaming of the Future
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Join Kyle Mountsier, Ben Hadley, Paul J Daly, Doug Miller, Michael Cirillo, Brian Kramer, and Brian Benstock as they talk through the future of automotive and answer questions around culture shift and process change. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection…
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NADA Special Ep. 4 (Pt. 1) - Dreaming of the Future
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Join Kyle Mountsier, Ben Hadley, Paul J Daly, Doug Miller, Michael Cirillo, Brian Kramer, and Brian Benstock as they talk through the future of automotive and answer questions around culture shift and process change. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection…
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Join Kyle Mountsier, Chad Albertson, Bob Lanham, and Todd Smith as they talk through the challenges facing the automotive industry regarding data and data sharing, as well as the use of data to create a better customer experience. This episode is a part of a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of perso…
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Join Kyle Mountsier, George Nenni, Glenn Pasch, Whit Norrad, and Steve Roessler as they recap day one of NADA Show 2021 and talk tech in automotive as it relates to customer interaction and marketing initiatives. This episode is a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection we all miss f…
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NADA Special Ep. 1 - Welcome to Clubhouse + NADA
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1:06:05
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Join Kyle Mountsier, Joe Chura, Tim Cox, and Chip Perry as they look back over 2020 and look forward to 2021 in the automotive industry. This is a 6 part series in conjunction with NADA Show 2021 and one part of the missing piece of personal connection we all miss from in-person conferences. Join the conversation!Event Website: nada2021.clubFollow …
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Ep. 5 - Marketing Your Stores by Yourself
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Andy Evinger jumps on this week to talk about organic content and messaging as it pertains to marketing your dealership internally. Andy comes from the influencer side of business and music industry and has brought valuable insights into automotive. We talk practical steps to creating content and dream about how content in automotive can be so much…
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Ep. 4 - Your Tech Stack Needs Training Support Pt.2
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Welcome to part 2 of our conversation with Ben Hadley. We launch off of the groundwork from part 1 and dive into change management and overlapping tech stacks. Join the conversation! Follow Ben:https://www.linkedin.com/in/benjamin-hadley/https://www.dudewheresmydealership.com/ Follow Kyle:https://www.linkedin.com/in/kylemountsier/ Follow Contagious…
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Ep. 3 - Your Tech Stack Needs Training Support Pt. 1
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25:39
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Automotive tech is advancing at a rapid pace and necessitating process change within our stores. Ben Hadley and Kyle Mountsier discuss how training and employee culture must be the predecessor for tech adoption. Automotive employees now and in the future will need to be adept at learning and adapting to new software and processes in order to provid…
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