This is HCD: The Podcast for Human-Centered Design Enthusiasts Welcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion. Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it ...
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This is HCD: The Podcast for Human-Centered Design Enthusiasts Welcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion. Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it ...
…
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Bringing Design into organisations is hardly ever straight forward. It comes with its own unique set of problems. We discuss with thought leaders around the world, what has worked for them in enabling a design revolution to occur. Within our podcast, we specifically ask how might Design improve social and civic outcomes. We shine a light on Design in local council and Governments.
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How do we design for less waste in digital? How can digital designers, developers and content professionals create a more environmentally friendly digital? One that uses less energy and creates less waste. One where reuse is at the core of thinking. One where the Earth Experience is central. Gerry McGovern will talk to designers who are pioneering green digital thinking and methods.
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Designing for Trust in Public Health with Victor Udoewa
1:00:22
1:00:22
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Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 -------- In this conversation, Victor Udoewa shares his journey as a service designer at the CDC, discussing the importance of human-centered design in public health, the challenges of data interoperabi…
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Designing for Trust in Public Health with Victor Udoewa
58:52
58:52
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In this conversation, Victor Udoewa shares his journey as a service designer at the CDC, discussing the importance of human-centered design in public health, the challenges of data interoperability, and the need to build trust within communities. He emphasizes the significance of equity in health initiatives and reflects on the historical context t…
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Designing Resilience in Humanitarian Aid with Jocelyn Wyatt
54:01
54:01
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54:01
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- In this episode, Gerry Scullion speaks with Jocelyn Wyatt, CEO of Alight and former CEO of IDEO.org, about designing resilience in humanitarian aid. They explore Jocelyn’s journey, insights into…
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Designing Resilience in Humanitarian Aid with Jocelyn Wyatt
52:31
52:31
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52:31
In this episode, Gerry Scullion speaks with Jocelyn Wyatt, CEO of Alight and former CEO of IDEO.org, about designing resilience in humanitarian aid. They explore Jocelyn’s journey, insights into navigating complex political landscapes, and how co-creation and innovation are transforming the humanitarian sector. From tackling climate displacement to…
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Designing Workplaces & Companies with Alicia Grimes
42:12
42:12
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42:12
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- Gerry Scullion speaks with Alicia Grimes, co-founder of The Future Kind, a UK-based culture consultancy that focuses on designing “company operating systems” to align strategy and culture. The d…
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Designing Workplaces & Companies with Alicia Grimes
40:42
40:42
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Gerry Scullion speaks with Alicia Grimes, co-founder of The Future Kind, a UK-based culture consultancy that focuses on designing “company operating systems” to align strategy and culture. The discussion explores how organizations can create better experiences for their people, fostering collaboration, alignment, and innovation to ultimately delive…
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From Music to Medicine: Avril Copeland's Journey of Passion and Innovation
44:30
44:30
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44:30
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- In this insightful episode, Avril Copeland discusses her unique career path, moving from Dublin to Nashville and transitioning from the music industry to the fields of physiotherapy and health t…
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From Music to Medicine: Avril Copeland's Journey of Passion and Innovation
43:00
43:00
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43:00
In this insightful episode, Avril Copeland discusses her unique career path, moving from Dublin to Nashville and transitioning from the music industry to the fields of physiotherapy and health technology. She shares her experiences as an entrepreneur, founding TickerFit with Co-Founder Greg Balmer, and HACA Health, and highlights the importance of …
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Turning Conflict into Opportunity: Emma Lynch
52:55
52:55
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52:55
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- In this episode, Emma Lynch shares her journey from academia to the pharmaceutical industry, highlighting the importance of effective communication and personal growth. She discusses the challen…
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Turning Conflict into Opportunity: Emma Lynch
51:25
51:25
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51:25
In this episode, Emma Lynch shares her journey from academia to the pharmaceutical industry, highlighting the importance of effective communication and personal growth. She discusses the challenges women often face in professional settings, particularly around self-promotion and handling conflict. Emma emphasises the value of understanding internal…
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Empathy-Driven Service Design: Building Collaboration and Leading Change with Kate Tarling
1:06:06
1:06:06
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1:06:06
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collabor…
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Empathy-Driven Service Design: Building Collaboration and Leading Change with Kate Tarling
1:04:36
1:04:36
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1:04:36
Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collaboration within organisations. She explores the evolution of service design in the UK, particularly in government services, and offers practical advice for dri…
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Charles Street on Digital Transformation, Adventure, and Empowering Communities
34:30
34:30
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34:30
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- In this episode, I reconnect with Charles to reflect on our past experiences working together and the lessons we've learned from challenging situations. It’s fascinating to hear how Charles has …
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Charles Street on Digital Transformation, Adventure, and Empowering Communities
33:00
33:00
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33:00
In this episode, I reconnect with Charles to reflect on our past experiences working together and the lessons we've learned from challenging situations. It’s fascinating to hear how Charles has evolved, now leading digital transformation at a bank in Australia. He shares his inspiring journey, launching a project called Inkwazi, which combines adve…
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Embracing the Flux Mindset: Navigating Change with April Rinne
52:35
52:35
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52:35
Welcome to This is HCD. In this enlightening episode, we sit down with futurist and advisor April Rinne to unpack the transformative concept of the "flux mindset." April shares compelling insights into how embracing this mindset equips us to thrive amid constant change and uncertainty. Our conversation delves deep into the significance of authentic…
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Embracing the Flux Mindset: Navigating Change with April Rinne
51:05
51:05
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51:05
Welcome to This is HCD. In this enlightening episode, we sit down with futurist and advisor April Rinne to unpack the transformative concept of the "flux mindset." April shares compelling insights into how embracing this mindset equips us to thrive amid constant change and uncertainty. Our conversation delves deep into the significance of authentic…
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Neil Theise: Resilience, Recovery, and the Interconnectedness of Reality
1:19:18
1:19:18
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1:19:18
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- Welcome to another episode of This is HCD. We welcome back Neil Theise, a guest we know and love to have on the show. In this episode, Neil shares his personal journey of overcoming significant …
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Neil Theise: Resilience, Recovery, and the Interconnectedness of Reality
1:17:48
1:17:48
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Welcome to another episode of This is HCD. We welcome back Neil Theise, a guest we know and love to have on the show. In this episode, Neil shares his personal journey of overcoming significant health challenges. He reflects on his recovery process, expressing gratitude for being pain-free and mobile again. The conversation explores the mind-body c…
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Balancing Sustainability and Business in Service Design with Sidney Debaque
42:50
42:50
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42:50
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- Welcome to This is HCD. In this episode, we chat with Sidney Debaque, a service designer and strategist, about integrating sustainability into design. Sidney discusses his journey into using des…
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Balancing Sustainability and Business in Service Design with Sidney Debaque
41:20
41:20
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41:20
Welcome to This is HCD. In this episode, we chat with Sidney Debaque, a service designer and strategist, about integrating sustainability into design. Sidney discusses his journey into using design for good, balancing value-aligned work with financial needs, and the challenges of embedding sustainability in organisations. We emphasise using design …
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Designing for Impact: Insights from Adam Cochrane on Innovation and Community
37:07
37:07
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37:07
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- Welcome to another episode of This is HCD. In this episode, I chat with Adam Cochrane, the Senior Strategic Designer at Lufthansa Innovation Hub and the Conference Director for the Service Desig…
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Designing for Impact: Insights from Adam Cochrane on Innovation and Community
35:37
35:37
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35:37
Welcome to another episode of This is HCD. In this episode, I chat with Adam Cochrane, the Senior Strategic Designer at Lufthansa Innovation Hub and the Conference Director for the Service Design Global Conference. Adam shares insights into his role at Lufthansa, where he drives innovation through strategic intelligence, research, and venture suppo…
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Designing for Longevity with Sheng-Hung Lee: Embracing AI, Empathy, and Growth
54:35
54:35
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54:35
Tired of ads on the podcast? Treat yourself to our No-Ads Premium Podcast - Pay what you like. https://thisishcd.memberful.com/checkout?plan=122671 ------- Welcome to another episode of the Human Centered Design Network Podcast. We meet Sheng-Hung Lee and discuss key issues in the design industry, including the importance of empathy, AI's impact on…
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Designing for Longevity with Sheng-Hung Lee: Embracing AI, Empathy, and Growth
53:05
53:05
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53:05
Welcome to another episode of the Human Centered Design Network Podcast. We meet Sheng-Hung Lee and discuss key issues in the design industry, including the importance of empathy, AI's impact on design processes, and the challenges of ageism. We advocate for valuing older designers' wisdom and promoting continuous learning through personal projects…
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Experimenting with Work: Insights from Miro's Sid van Wijk
43:46
43:46
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43:46
Welcome to another episode of This is HCD. In this episode, we interview Sid van Wijk from Miro about the company's Living Lab and their innovative approach to employee experience and workplace design. We highlight the importance of experimentation, the challenges of hybrid work, and the future of both online and in-person collaboration. Sid shares…
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Experimenting with Work: Insights from Miro's Sid van Wijk
42:16
42:16
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42:16
Welcome to another episode of This is HCD. In this episode, we interview Sid van Wijk from Miro about the company's Living Lab and their innovative approach to employee experience and workplace design. We highlight the importance of experimentation, the challenges of hybrid work, and the future of both online and in-person collaboration. Sid shares…
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1
Redefining Constraints: Jerry Michalski on Trust, Design, and the Future of Knowledge Management
1:02:12
1:02:12
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In this episode, we sit down with Jerry Michalski to discuss our shared passion for Human-Centered Design and the crucial role it plays in creating products that truly serve people. Jerry shares insights about his 26-year project, Jerry's Brain, a personal knowledge management system, and the advantages of maintaining such a rich, evolving reposito…
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Redefining Constraints: Jerry Michalski on Trust, Design, and the Future of Knowledge Management
1:02:12
1:02:12
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1:02:12
In this episode, we sit down with Jerry Michalski to discuss our shared passion for Human-Centered Design and the crucial role it plays in creating products that truly serve people. Jerry shares insights about his 26-year project, Jerry's Brain, a personal knowledge management system, and the advantages of maintaining such a rich, evolving reposito…
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1
Democratising Map-Making: A Conversation with Loren Baxter from Felt
36:46
36:46
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36:46
Welcome to another episode of This is HCD. We chatted with Loren Baxter, a product designer at Felt, about their innovative mapping software. Felt aims to make map-making accessible to everyone, moving beyond just GIS experts. Loren shared how Felt simplifies the process of creating maps, making it easy for users to handle geospatial data and colla…
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1
Democratising Map-Making: A Conversation with Loren Baxter from Felt
36:46
36:46
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36:46
Welcome to another episode of This is HCD. We chatted with Loren Baxter, a product designer at Felt, about their innovative mapping software. Felt aims to make map-making accessible to everyone, moving beyond just GIS experts. Loren shared how Felt simplifies the process of creating maps, making it easy for users to handle geospatial data and colla…
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1
Levelling Up Skills: Trauma-Informed Design Research with Jenny Winfield
51:14
51:14
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51:14
In today's episode of "This is HCD," we meet Jenny Winfield, a user researcher specialising in socially taboo topics and trauma. Jenny shares her journey from psychology and anthropology to design research, highlighting the significance of belongings in people's lives. She discusses the importance of trauma-informed design research practices and ho…
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Levelling Up Skills: Trauma-Informed Design Research with Jenny Winfield
49:44
49:44
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49:44
In today's episode of "This is HCD," we meet Jenny Winfield, a user researcher specialising in socially taboo topics and trauma. Jenny shares her journey from psychology and anthropology to design research, highlighting the significance of belongings in people's lives. She discusses the importance of trauma-informed design research practices and ho…
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Following the Service Design Journey with Arun Martin
23:32
23:32
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23:32
In today's episode of This is HCD, we're joined by Arun Martin, a Service Designer based in Canada who made a transition into service design while working at IBM several years ago. We delve into his journey navigating this transition within IBM and how he managed to expand his knowledge in a field that was entirely new to service design. This exper…
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1
Following the Service Design Journey with Arun Martin
22:02
22:02
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22:02
In today's episode of This is HCD, we're joined by Arun Martin, a Service Designer based in Canada who made a transition into service design while working at IBM several years ago. We delve into his journey navigating this transition within IBM and how he managed to expand his knowledge in a field that was entirely new to service design. This exper…
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Designing Tomorrow: Genevieve Gaudet for Nava
49:07
49:07
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49:07
Welcome to another episode of This is HCD. We're joined by Genevieve Gaudet from Nava. She sheds light on her role as Director of Design, which revolves around enhancing access to essential government services for the people of America. Genevieve contrasts the allure of big tech in Silicon Valley, with its potential for higher earnings and work on …
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Designing Tomorrow: Genevieve Gaudet for Nava
47:37
47:37
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47:37
Welcome to another episode of This is HCD. We're joined by Genevieve Gaudet from Nava. She sheds light on her role as Director of Design, which revolves around enhancing access to essential government services for the people of America. Genevieve contrasts the allure of big tech in Silicon Valley, with its potential for higher earnings and work on …
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1
"Creative Journeys: From Design to Storytelling with Jessica Hische"
47:31
47:31
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47:31
We’re thrilled to welcome the incredibly talented Jessica Hische to the Human Centered Design Podcast. Jessica, a renowned lettering artist and author, based in San Francisco, shares her journey from studying graphic design to becoming an illustrator and author of children's books. Known for her exquisite typography and eloquent visual storytelling…
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"Creative Journeys: From Design to Storytelling with Jessica Hische"
46:01
46:01
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46:01
We’re thrilled to welcome the incredibly talented Jessica Hische to the Human Centered Design Podcast. Jessica, a renowned lettering artist and author, based in San Francisco, shares her journey from studying graphic design to becoming an illustrator and author of children's books. Known for her exquisite typography and eloquent visual storytelling…
…
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1
Visualising Complexity: with Possibilitarian Dave Gray
53:49
53:49
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53:49
Welcome to another episode of the Human Centered Design Podcast, this time with someone I hold in the highest regards for their contribution to the world of design. It's Dave Gray, co-author of Gamestorming, and author of The Connected Company, and one of my favourite all-time books, not just design books, Liminal Thinking. Now this episode was rea…
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Visualising Complexity: with Possibilitarian Dave Gray
52:19
52:19
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52:19
Welcome to another episode of the Human Centered Design Podcast, this time with someone I hold in the highest regards for their contribution to the world of design. It's Dave Gray, co-author of Gamestorming, and author of The Connected Company, and one of my favourite all-time books, not just design books, Liminal Thinking. Now this episode was rea…
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”AI Insights: Ethics, Trust, and Branding with Graham Nolan”
49:40
49:40
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49:40
Welcome to The Human Centered Design Network Podcast. In today's episode, I'm diving into conversation with Graham Nolan, the Head of Design for Accenture Song in Ireland. We're going to be discussing an Accenture Trends Report, which as many of you know, is an annual report that's been created for the last 16 or 17 years, I believe. And we're part…
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”AI Insights: Ethics, Trust, and Branding with Graham Nolan”
48:10
48:10
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48:10
Welcome to The Human Centered Design Network Podcast. In today's episode, I'm diving into conversation with Graham Nolan, the Head of Design for Accenture Song in Ireland. We're going to be discussing an Accenture Trends Report, which as many of you know, is an annual report that's been created for the last 16 or 17 years, I believe. And we're part…
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"Designing for Social Impact: A Conversation with Jenni Parker"
40:52
40:52
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40:52
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Designing for Social Impact: A Conversation with Jenni Parker"
39:22
39:22
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39:22
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"From Advertisements to Empowerment: Michael Rios's Journey Towards Social Entrepreneurship"
58:56
58:56
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"From Advertisements to Empowerment: Michael Rios's Journey Towards Social Entrepreneurship"
57:26
57:26
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Emerging Talent: Inside the Service Design Network's Young Talent Board"
35:34
35:34
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35:34
NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Emerging Talent: Inside the Service Design Network's Young Talent Board"
34:04
34:04
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Ancient Mysteries: Mythical Ireland with Anthony Murphy"
1:13:01
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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"Ancient Mysteries: Mythical Ireland with Anthony Murphy"
1:11:31
1:11:31
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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-…
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