Gwendolyn L Young public
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Our mission is simple: to help entrepreneurs skyrocket their business success by leveraging the power of processes, policies, and people. Leading Behind The Scene is your weekly dose of inspiration to equip you to excel in business and life.
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Send Gwendolyn a Text Message! Do you feel overwhelmed by your business's chaotic processes? Maybe you’re unsure where to begin streamlining your workflows or automating tasks. In this episode, I'm walking you through the essential steps of process mapping, transforming your cluttered systems into smooth, efficient operations. This episode is for y…
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Send Gwendolyn a Text Message! Do you find yourself drowning in repetitive tasks that eat up your valuable time? Maybe you struggle to pinpoint inefficiencies within your business operations. In this episode, we're talking about automation and process mapping and how these powerful tools can revolutionize the way you work. This episode is for you i…
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Send Gwendolyn a Text Message! Do you often find yourself juggling the relentless demands of motherhood while striving to build your dream business? Maybe you need actionable insights and real-life stories to inspire and guide you through the challenging intersection of being a parent and an entrepreneur. In this powerful finale of our series on mo…
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Send Gwendolyn a Text Message! We continue to explore the remarkable intersection of motherhood and entrepreneurship. Today, we have the honor of speaking with the incredible Kira Troilo, who is nurturing her family and building thriving businesses. Join us as we discuss her journey and uncover the strategies she uses to balance the dual roles of m…
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Send Gwendolyn a Text Message! Hey there, beautiful people! Welcome back to this special episode, in which I'm in the guest seat alongside my daughter Jacquelynne, and my business bestie, Maria Moore, is back in the host seat. With wisdom, warmth, and a sprinkle of humor, we share the highs, lows, and in-betweens of balancing work and family respon…
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Send Gwendolyn a Text Message! Do you ever wonder how some mothers juggle the intense demands of parenthood with the challenges of entrepreneurship? Maybe you're a mom contemplating whether you can turn your passion into a thriving business, or you're already on that path and seeking some inspiration and guidance. In this episode, we hear the power…
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Send Gwendolyn a Text Message! Do you ever wonder how mother entrepreneurs manage the challenging balance of raising a family while building a business? Maybe you're a mom pondering the leap into entrepreneurship, and you’re seeking guidance on how to juggle these two demanding roles successfully. In this episode, I'm talking about the real stories…
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Send Gwendolyn a Text Message! Are you curious how emerging digital technologies reshaped what it once meant to be an executive assistant? Maybe you've noticed the increasing demand for strategic thinking and digital savviness in administrative roles but aren't sure what steps to take next. In this episode, we peel back the layers of the executive …
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Send Gwendolyn a Text Message! Do you ever wonder who the masterminds are behind flawless corporate events and seamlessly executed projects? Maybe you're intrigued by the bustling worlds of corporate event planning and project management and how everything somehow comes together perfectly. In this episode of Leading Behind the Scene, we pull back t…
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Send Gwendolyn a Text Message! Do you ever wonder about the powerhouse dynamics that drive the upper echelons of corporate success? Maybe you're curious about the behind-the-scenes partnerships that shape the course of a company. In this episode, we'll pull back the curtain on the uniquely symbiotic relationship between CEOs and their executive ass…
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Send Gwendolyn a Text Message! Hey, hey, beautiful people! Welcome back to Leading Behind the Scene. In this episode, we're diving into the unsung heroes of the business world - the executive assistants. As the backbone of the business ecosystem, they play a pivotal role in orchestrating day-to-day operations that keep companies thriving. Join us a…
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Send Gwendolyn a Text Message! Hey there, beautiful people! Welcome back to Leading Behind the Scene, where we bring you inspiring stories to equip you in business and life. In our final episode of the captivating series focusing on remarkable women who have changed the world in their unique ways, we're shining a special spotlight on two extraordin…
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Send Gwendolyn a Text Message! Hey, hey, beautiful people! We are back with another inspiring episode to fuel your passion for business and life. This episode continues the conversation on amazing women who inspire, innovate, and ignite change inside their own worlds. Today, we highlight Dr. Folami Prescott-Adams, a transformative figure in educati…
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Send Gwendolyn a Text Message! Do you want to be inspired by an extraordinary woman making waves in the arts community? Maybe you are curious about the power of diversity and inclusion in theater and the arts. In this episode, we dive into the remarkable story of Kira Troilo, a visionary leader dedicated to transformative change. If you want to lea…
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Send Gwendolyn a Text Message! Do you want to be inspired by the triumphs of an extraordinary woman who overcame adversity and became a beacon of hope? Maybe you need a reminder of the power within you to overcome life's challenges. This month, we are doing just this! I was led to think about women who changed the world differently. Women whose nam…
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Send Gwendolyn a Text Message! Do you want to transform your business decision-making from speculative to strategic? Maybe you're looking to harness the power of data-driven insights to fuel your business strategy. In this episode, we'll dive into the crucial role of business systems in unleashing the potential of data and shaping the future of you…
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Send Gwendolyn a Text Message! Do you want to elevate your business's efficiency, scalability, and long-term success? Maybe you've wondered how to seamlessly integrate systems, streamline processes, and navigate the complex operations landscape. In this episode, I'm sharing valuable tips on properly implementing business systems in your business, p…
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Send Gwendolyn a Text Message! Do you want to avoid common business system mistakes and position your business for success? Maybe you are experiencing operational hiccups and looking to enhance productivity. In this episode, I will provide insights on how to avoid the top 5 business system mistakes and optimize your business operations. Whether you…
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Send Gwendolyn a Text Message! Do you want to take your business to the next level by implementing key systems for efficiency and growth? Maybe you're feeling overwhelmed by the thought of navigating the world of business systems. In this episode, we'll explore the essential business systems every business needs to succeed and how they can transfor…
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Send Gwendolyn a Text Message! Do you struggle to maintain consistency and efficiency in your business operations? Maybe you're a solopreneur or a business owner looking to scale, but you're unsure how to implement effective business systems. In this episode, I'm diving into the crucial world of business systems and why you need them to succeed. Th…
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Send Gwendolyn a Text Message! Do you want to amplify your client attraction and conversion strategies? Maybe you want to supercharge your sales game and elevate your messaging techniques. Well, you're in luck, beautiful people, because today, we dive into the series' final episode with Kierra Jones. Kierra recaps the key points from previous episo…
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Send Gwendolyn a Text Message! Do you struggle with creating genuine connections through your messaging? Have you ever considered the depth of connection in your business messaging? In this episode, we're diving deep into audience and client intimacy messaging with the insightful guest host Kierra Jones. If you want to craft messaging that truly re…
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Send Gwendolyn a Text Message! Have you ever stopped to think about what you're putting into your work, not just what you're getting out of it? Think about it like baking a cake - you wouldn't rush through and skip ingredients just to get that perfect Instagram shot, right? So why should your business messaging be any different? In this episode, th…
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Send Gwendolyn a Text Message! Are you tired of selling to your audience? Maybe you aren't sure who your audience is and are just trying your best to sell to whoever will buy from you. It's time to step back and empower your clients to make decisions from a place of connection rather than feeling sold to. If you tuned in to episode 97, I know you l…
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Send Gwendolyn a Text Message! Do you want to ensure that your online business is set up for success in the new year? Maybe you are looking for essential administrative tasks to undertake at the beginning of a new year to help your business thrive. This episode discusses the crucial administrative documentation tasks that online businesses should p…
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Send Gwendolyn a Text Message! Do you run an online business and want to start the new year off on the right financial foot? Maybe you're seeking a comprehensive checklist of administrative and financial housekeeping tasks to ensure the success of your business in the coming year. In this episode, we dive into all the essential steps to review and …
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Send Gwendolyn a Text Message! Do you want to ensure the safety and security of your online business? Maybe you're looking for essential data security measures to protect your company and customer data. In this episode, we've got you covered with expert insights on key data security measures that online businesses should implement. As we gear up fo…
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Send Gwendolyn a Text Message! Do you struggle to keep up with your online business's ever-changing legal and administrative requirements? Maybe you seek expert guidance to ensure your business is compliant and secure digitally. As we approach the new year, ensuring that your online business is organized, efficient, and compliant is crucial. Like t…
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Send Gwendolyn a Text Message! Do you feel like you have taken the backseat in your industry because you aren't as confident or outgoing as other business owners you see online? Maybe you are killing it at the CEO tasks, but you just haven't embraced your CEO mindset. In this episode, we have the privilege of learning from Kierra Jones, a sales mes…
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Send Gwendolyn a Text Message! Do you ever find yourself constantly chasing success, unsure of what it truly means? Maybe you feel overwhelmed by the constant demands of work and personal life, struggling to find a balance. Join me today as we dive into the importance of celebrating personal success and redefining what it means to be successful. As…
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Send Gwendolyn a Text Message! Craving the freedom of running your own business? Tired of drudging through long hours or answering to a boss? Dive into this episode where Maria Moore flips the script and puts Gwendolyn in the hot seat, sharing her transformative journey into entrepreneurship. Get ready for an eye-opening revelation as Gwendolyn spi…
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Send Gwendolyn a Text Message! Are you in a cycle of taking on clients and tasks you don't love just to make money in your business? Maybe you tell yourself when you make enough money, you will let go of those clients and invest in pivoting your business. In this episode, Tasha Booth shares the pivotal moments, challenges, and lessons she's learned…
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Send Gwendolyn a Text Message! Do you strive for success while juggling multiple responsibilities? Maybe you dream of finding a way to clone yourself to achieve more in your business. In this episode, we sit down with the incredible Amber McCue, who not only shares her secret to cloning herself but also dives into the importance of building a stron…
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Send Gwendolyn a Text Message! Are you constantly striving to find the perfect balance between your personal life and business? Maybe you haven't found the freedom you set out for when you started your business. In this episode, Kalea Wright shares her experience of juggling her roles as a wife, mother, and entrepreneur. Tune in to learn how Kalea …
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Send Gwendolyn a Text Message! Is starting an agency the right model for your business? Maybe you don't feel called to have a team to help you serve your clients. In this replay of episode 42, Priscilla Fields shares her experience working as a solopreneur while also being a mother of SIX kids! This episode is for you if you want to learn how to ta…
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Send Gwendolyn a Text Message! Do you crave genuine relationships in the business world? Maybe you're tired of feeling isolated and alone on your entrepreneurial journey. In this replay of episode 41, Rachel Everington shares the importance of building strong relationships with not only clients but also family members, team members, and mentors. Th…
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Send Gwendolyn a Text Message! Do you want to learn the secret sauce to growing your business and getting paid? Maybe you've lost clients this year, but they are the testimonials that could help you gain more clients. In this replay of episode 43, Maria Moore, a brand strategist and operations consultant with over 15 years of experience, shares her…
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Send Gwendolyn a Text Message! Have you ever wondered when you should create a human resources department in your company? You may think HR is just about managing paperwork and ensuring compliance. In this episode, I share how building a strong HR foundation can help you shape a positive company culture, ensure legal compliance, and adapt to the ev…
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Send Gwendolyn a Text Message! Do you want to enhance your team's capabilities and drive organizational growth? Maybe you're an HR professional looking to sharpen your skills or a business leader eager to bridge skill gaps within your team. In this episode, HR expert Ranada Samuel will guide us through the intricacies of skill gap analysis, tailore…
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Send Gwendolyn a Text Message! Do you want to know the secrets to building high-performance teams and attracting the best talent for your organization? Maybe you want to streamline your team operations and enhance the overall team experience. In this episode, Yolanda Rumph, a certified director of operations and talent acquisition specialist, share…
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Send Gwendolyn a Text Message! Does your team struggle with not having a clear definition of what their individual roles are? Maybe you see this as a potential problem and want to create a supportive environment that encourages excellence before things get too messy. In this episode, Tiffany E. Slater, Ph.D., SHRM-SCP, shares strategies for definin…
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Send Gwendolyn a Text Message! Do you want to gain a competitive edge in your industry by creating excellent client onboarding processes? You may be a business owner or entrepreneur looking to deliver exceptional customer experiences. In this episode, we dive into the book "Onboarding Matters" and explore the key insights and strategies it offers t…
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Send Gwendolyn a Text Message! Are you starting from square one with each client's onboarding process? Maybe you don't even have a process in place, and you're just winging it, piecing everything together, and hoping you've managed to tweak all the crucial parts of your contract correctly. In this episode, I show you how to get your act together wi…
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Send Gwendolyn a Text Message! Do you have all your client interaction bases covered? This could include celebratory dates for your clients as well as unexpected cancellations. In this episode, I share my secrets behind creating systems that protect me and help me retain and build stronger relationships with my clients. If you are ready to improve …
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Send Gwendolyn a Text Message! Are you confident that you have all your client's contact information in a system that is easily accessible? Can you wholeheartedly identify all your client's goals and expectations? In this episode, I share the key factors contributing to a successful client onboarding experience, such as communication, personalizati…
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Send Gwendolyn a Text Message! If five prospects decided to move forward with your services, would you have the bandwidth to onboard them? Would the onboarding process look the same for each of them? In this episode, I share the importance of your onboarding process and how it is the most crucial step of your client experience, even before someone …
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Send Gwendolyn a Text Message! Are you struggling now more than ever to find time and freedom? Does it seem like you started your business to have more time for what you love, but lately, busy work prevents you from focusing on what truly matters? In this episode, I share how you can find power in delegation and reclaim your time with insights from…
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Send Gwendolyn a Text Message! How do you manage your time? We all have the same 24 hours a day, but do you find yourself exhausted at the end of your workday while feeling minimal accomplishment? In this episode, I am sharing how CEOs can effectively manage their time and juggle a multitude of responsibilities in this fast-paced world of entrepren…
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Send Gwendolyn a Text Message! As CEOs, we are often expected to be the superheroes of our businesses as well as our client's businesses. Have you ever found yourself struggling to protect your time and maintain focus on the priorities that matter most? If you answered yes, then this episode is for you! In this episode, we dig in to the challenges …
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Send Gwendolyn a Text Message! Do you struggle with being too available for your clients? Maybe your current workload is almost triple what your contract states. In this episode, we discuss protecting your time by setting boundaries and learning to say no. If you're ready for your boundaries to represent how much you respect yourself, this episode …
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