Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Joe Duffy talks to the Irish public about affairs of the day. Have you got a story to tell? If you’d like to talk to Joe on-air about an issue that concerns you then we want to hear from you. Email joe@rte.ie. Listen live Monday to Friday at 1.45-3pm on RTÉ Radio 1.
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Assorted stories from NPR
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Self-development & Entreprenuership
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Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.
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Bob and Mark are regular American guys exploring different countries and cultures through the holiday experience of Christmas. They enjoy festive movies, music, food, and customs. Each episode features the two visiting a new international location. It's like a global Christmas party!
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Bringing you direct access to Pure Storage thought leaders, technology experts, alliance partners, customer insights, and our latest product news.
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Chris Picconi hosts the chart topping automotive podcast, Classic 4x4, featuring collector truck market insights and interviews with fellow classic, custom and collector truck and 4x4 enthusiasts. Guests include prominent collectors, restorers, builders and business people discussing their backgrounds, experiences, projects and collections. If you are a Jeep, Land Rover, Toyota, International Harvester, Ford, Chevrolet or Dodge truck enthusiast, this is the podcast for you!
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Behind the scenes with top go-to-market practitioners from the B2B tech industry to understand their mindset and tactics: how they define go-to-market, their journey to the top role, team size, top of mind challenges and goals. Learn how product, sales, marketing and customer success leaders create internal alignment, achieve desired outcomes and help their teams perceive their customer in a human way. Hosted by Vijay Damojipurapu. Presented by Stratyve
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The Defence Connect Podcast Network hosts a unique series of podcasts, featuring discussions with key enablers from across the Australian defence industry. The podcasts provide the perfect blend of business intelligence and insights from a range of guests, which include government officials, ADF personnel, industry stakeholders, and members of the academic community. By aligning ourselves with the ADF and the Commonwealth government, we are uniquely placed to deliver a dynamic 360° platform ...
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On the NMI Payment Playbook Podcast we’ll cover topics relevant to our core customer base which includes ISVs, ISOs, payment facilitators, banks, and other fintech innovators. These topics will range from embedded finance to anytime anywhere payments. We’ll feature industry thought leaders, our own internal thought leaders and other industry experts. We’re constantly innovating in order to power the next era of payments, building in the latest technology so our customers can focus on what th ...
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Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams. So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this ...
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The Admigos Podcast is a podcast for young professionals in advertising, media, marketing, sales and customer relations who are learning to navigate their careers. The Podcast features conversations that inspire, educate and guide anyone entering the communications industry.
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You have a dream for your business. We have the tools to get you there. The Building Your Business with doTERRA podcast dials in on how to develop your customer base, find business builders, and make residual income so you can experience freedom and live the life of your dreams.
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PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
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Two junior faculty members discussing their lives and bridging the gap between academia and industry.
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We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
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Our flagship series will propel you to the forefront of the global ecommerce revolution. From analyses of breaking current events to the intricacies of navigating cross-border sales and regulations, Business over Borders entertains and informs any audience who wants to learn more about how international ecommerce works.
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The CEO Coaching International podcast is designed to help entrepreneurs and CEOs grow their business, develop their people, and elevate their own performance. We’ll share what the best of the best are doing as it relates to entrepreneurial success, best practices, leadership, sales, marketing, personal development, and solving the challenges that business leaders face. You’ll hear from CEO Coaching International’s coaches, leading entrepreneurs, and other experts in a wide range of fields w ...
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Heritage Signs & Displays is one of the best Sign Companies and Print shops in Charlotte, NC. We design, print, and install custom signs, events banners, window graphics, wall wraps, environmental graphics, booklet printing, and marketing materials to improve the branding of businesses in Charlotte, NC, Concord NC, Fort Mill SC, Gastonia NC, Huntersville NC, Mooresville NC, and Rock Hill SC.
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The Ecom Show is the official podcast of Budai Media hosted by Daniel, the founder of our team. Great discussions with the most successful eCommerce people—from owners to digital marketers. Let's learn some e-commerce hacks from industry experts. Hosted on Acast. See acast.com/privacy for more information.
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My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at listener@letstalksupplychain.com
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Welcome to the Travel More Podcast. Each episode we share custom itineraries, travel hacks, expert advice and even stories of our past travel failures to help you level up your travel game. We’re here to bust through barriers that stop you from making your travel dreams a reality. So book that flight, buy the tickets, and say hello to your next adventure. This is the Travel More Podcast
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Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. W ...
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Hosted by Yuriy Margolin of Moving Sales Professionals. A 100% US-based Call Center for the Moving Industry. Booking moves and providing customer service since 2018. Over 20 years of Moving Industry Experience, with all lead sources, all CRMs, and book residential/commercial, local, and long distance moves. We hire, train in-house, and have sales professionals ready to fill up your calendar as soon as today. More than just a Call Center, we work with new and experienced owners to provide ind ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch ...
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How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world. Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management. Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even ...
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The Internal Communications Podcast is everything you need to know today as a professional in IC. In each episode, your host Jonathan Davies will discuss relevant topics with professionals from all around the world.
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Relationships at Work - The Guide to Building Workplace Connections and Avoiding Leadership Blind Spots.
Russel Lolacher
Relationships at Work - your honest guide to building workplace connections and avoiding leadership blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing ...
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”The Financial Advisor Lifestyle Practice Podcast: Achieve Prosperity and Freedom as a Financial Advisor Sick of the hustle and burnout? Discover how to build a lifestyle-oriented financial advisory practice that maximizes your income, personal freedom and positive impact. Join host Rafi Shaik as he pulls back the curtain on successful advisors who have achieved complete lifestyle liberation. No more sacrificing your health, relationships or purpose for revenue growth. In this paradigm-shift ...
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On the show you can expect to hear from everyone: from the intern, to the IT audit director, CAE and audit committee members because all of their opinions are important. We’ll talk about integrating tech into audit, how to get quick wins, the latest SOX guidance and whatever other topics the guests want to talk about and whatever you want to hear about. Be sure to subscribe to the show in whatever you’re listening to it on now and we’ll talk to you soon.
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From discussions about industry experience and customer relations to internal culture and leadership updates, the AizeTalk podcast keeps you updated on all things Aize
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Daily update on Import/Export topics, with a focus on using technology to simplify supply chain processes. Will cover CSMS messages, Proposed rulemakings from Federal PGA groups, Blockchain info.
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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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As a sales manager, you are judged by the performance of your team. And you're praised when they do well. But one thing that you've not been able to figure out is how to get everyone on your team consistently hitting quota every single month. Sales leadership is difficult. The Transformed Sales podcast equips sales leaders with the skills to develop high-performance teams. We provide coaching strategies for improving sales team performance, mentoring developing sellers, and providing ongoing ...
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Hi. Welcome to the TVCE podcast. We are going to be sharing amazing concepts and ideas that have the potential to turn around your life and your business. Stay with us and you'll be glad you did.
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SOCAP International’s In the Know podcast series offers valuable insights and perspectives from experts on the topic of Digital Consumer Care.
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The Twenty Minute VC (20VC) interviews the world's greatest venture capitalists with prior guests including Sequoia's Doug Leone and Benchmark's Bill Gurley. Once per week, 20VC Host, Harry Stebbings is also joined by one of the great founders of our time with prior founder episodes from Spotify's Daniel Ek, Linkedin's Reid Hoffman, and Snowflake's Frank Slootman. If you would like to see more of The Twenty Minute VC (20VC), head to www.20vc.com for more information on the podcast, show note ...
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School Leader Soundbites is a podcast dedicated to empowering K-12 leaders with the latest insights and strategies in marketing and communications. Hosted by Veronica V. Sopher, a seasoned expert in the field, this podcast is your go-to resource for enhancing your school's communication strategies and making a meaningful impact in your community. School Leader Soundbites is sponsored by K12 Insight. Find me at: https://www.veronicavsopher.com/ Social: @VeronicaVSopher K12 Insight partners wi ...
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Gallagher Transport the client always comes first. Our goal is to make your job easier by staying on top of communication and deadlines to save you time and money by ensuring your valuable shipments are delivered in the most efficient and cost effective way.
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This show is the perfect source to keep consultants and their clients informed about what’s happening in the business world. The Internal Consulting Group’s global thought leaders share cutting edge research, strategies and insights that will keep your clients ahead of their competition. It’s brilliant thinking—implemented. ICG (Internal Consulting Group) is the world’s leading global platform for consultants and project services personnel. If you have any questions or wish to inquire about ...
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Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)
Brian T. O’Neill from Designing for Analytics
Is the value of your enterprise analytics SAAS or AI product not obvious through it’s UI/UX? Got the data and ML models right...but user adoption of your dashboards and UI isn’t what you hoped it would be? While it is easier than ever to create AI and analytics solutions from a technology perspective, do you find as a founder or product leader that getting users to use and buyers to buy seems harder than it should be? If you lead an internal enterprise data team, have you heard that a ”data ...
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani
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Jeetu Mahtani was an early member of the HubSpot team. Under his leadership and the sales organization, the business grew its non-US revenue from $3M ARR to close to $1B ARR. After running the International business as the global MD and Sales leader, he then moved to lead the customer success org which expanded to managing 1,500 people in customer …
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#591: Latest APAC Consumer Insights Revealed with Collinson International’s 2024 Travel Benefits and Customer Engagement Report
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. This episode features unique insights – hot off the press - from last week’s release of the 2024 Travel Benefits and Customer Engagement Research Report for APAC commissioned by our friends at Collinson International. Surveying 7,250 c…
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Customer Success Playbook Podcast Season 2 Episode 33 - Katie Clark - Buy in from Internal Stake Holders
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Send us a text In this episode, hosts Roman Trebon and Kevin Metzger interview Katie Clark, Implementation Manager at PocketHealth, about the critical process of securing internal stakeholder buy-in for major initiatives. Katie shares her expertise on understanding different stakeholder types, generating momentum, crafting compelling messages, over…
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Best practices for activating your customer insights
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Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a 6-question survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provid…
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CYBER UNCUT: LockBit arrests and Aussie criminal ‘mastermind’ arrested – and it’s Cyber Security Awareness Month!
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In this episode of the Cyber Uncut podcast, hosts David Hollingworth and Daniel Croft detail multiple recent law enforcement operations that have made a considerable dent in criminal and cyber criminal activity around the world. Croft opens the podcast with the most recent developments in law enforcement’s efforts to tackle the LockBit ransomware g…
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A Proven Process for Achieving Strong Culture, Rapid Growth, and a BIG Exit from Anthony Venus
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Guest: Anthony Venus, a coach at CEO Coaching International. Anthony is an experienced entrepreneur and CEO who led his latest venture-backed SaaS firm YayPay from its inception to a successful exit. Quick Background: Why are some founders and CEOs able to repeat BIG success? Because they understand that winning a market, consistent growth, and nin…
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Festive Fans Unite! (send us a message) Slovenia is such an unexpected delight for the Festive Fans. This episode’s movie is full of pleasant surprises – two young and engaging leads; a stunning, baroque cityscape; and an honest and moving story – it has everything any podcaster could ever want. We laughed, we cried, we cheered, and that was just f…
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Army Pension Cut - Carers' Allowance Cut - The Explicit Lyrics Of Charli XCX
1:09:33
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Anthony's army pension is being reduced when he turns 66. Lisa's carers' allowance was cut by a third because her husband earned slightly over the limit. Olivia thinks the lyrics of Charli xcx's song 'Guess' featuring Billie Eilish is unsuitable for daytime radio airplay.By RTÉ Radio 1
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Israel invades Lebanon. The U.K. turns its back on coal.By WAMU 88.5
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Walz and Vance face off. Helene devastates the southern U.S.By WAMU 88.5
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20Product: How the Best Teams Do Product Reviews | What Everyone Gets Wrong in Hiring Product Teams | Product Lessons Leading Facebook App Monetisation Team to Billions in Revenue with Maria Angelidou ...
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Maria Angelidou is a seasoned product leader, having spent close to a decade at Meta where she was VP of Product and General Manager for some of the largest products such as Facebook Groups (2B+ users), Events, Profile, and Search. Before that, Maria led the Facebook App Monetization team, driving billions of dollars in revenue. Today, Maria is the…
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CONTESTED GROUND: Espionage and disrupting non-state adversaries
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In this episode of the Contested Ground podcast, Phil Tarrant, Major General (Ret’d) Dr Marcus Thompson and Liam Garman unpack the recent escalation of hostilities between Israel and Hezbollah and how state actors disrupt their non-state adversaries. The podcast begins with an analysis into the fragility of supply chains, examining the pager attack…
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Confronting Australia’s dwindling belief in itself and the national security implications, with Scott Hargreaves, Institute of Public Affairs
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In this episode of the Defence Connect podcast, host Steve Kuper is joined by Scott Hargreaves, executive director of the Institute of Public Affairs (IPA), to discuss two recently released reports commissioned by the IPA. The pair begin the conversation by discussing the IPA’s recent independent poll into Defending Australia’s Way of Life, which f…
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Do The Government Care About Carers? - Should Irish Troops Return From Lebanon?
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Carers explain their difficult lives and how little money they receive in assistance. Eileen and Joanne disagree over whether or not Irish troops should return from Lebanon.By RTÉ Radio 1
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The role of Millennial and Gen Z members of Congress in the 2024 election
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How can they help mend political divides and get their peers to the polls?By Arfie Ghedi
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The devastation left behind by Hurricane Helene
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The storm has killed at least 166 people across six states with many still missing.By Arfie Ghedi
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Leadership Checkin - Being Aware of Our Arrogant Assumptions
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In leadership, even the best-intentioned among us can fall into the trap of making assumptions, often without realizing it. This week, we’re diving into a common leadership pitfall: the arrogant assumption. Inspired by Jacqueline Novogratz's Manifesto for a Moral Revolution, I explore how these assumptions can impact our teams, business relationshi…
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#597: KFC (USA) Focuses on Fun and Fandom to Drive Frequency
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This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV. KFC Corporation, based in Kentucky USA has a proud heritage of over 60 years of success and innovation. In fact, KFC is now the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restauran…
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We all know about apples. But what about guavas?By Barb Anguiano
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Irish Troops In Lebanon - Should Means Testing Be Abolished For Carers?
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1:09:52
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As the situation in Lebanon intensifies, we hear from families who have loved ones in Camp Shamrock in Lebanon, close to the border with Israel. Angela explains the 24 hour care she provides for her daughter who has severe special needs and how little she was receiving in assistance.By RTÉ Radio 1
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Sound Bites: Food science and creating new flavors
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46:23
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How long do leftovers really last? Why does coke taste so much better at a restaurant?By Michelle Harven
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The 2024 vice presidential debate is over. How did Tim Walz and JD Vance do?
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It was likely the last time the two face off before Election Day.By Avery Jessa Chapnick
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Hilton: A Growing Portfolio, Strategic Partnerships, and Digital Innovation Create a Better Customer Experience for Guests
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Send us a text Hilton is a leading global hospitality company with 24 world-class brands for all guests’ stay needs at over 7,800 properties across 126 countries and territories. Through acquisitions that allow for more destination choices, technology innovations that make processes easier for guests, and brand partnerships that offer guests and Hi…
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Bridging Cultures with Hospitality - Marion Emmanuelle Bullôt - Defining Hospitality - Episode # 171
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In this episode, we explore the essence and impact of hospitality in various contexts. Dan interviews Marion Emmanuelle Bullôt, the Managing Partner of AvroKO Hospitality Group. The conversation dives into Marion's career journey, starting from her early days in France, her influential experience with Gordon Ramsay, to her current role where she ov…
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20VC: Bret Taylor: The AI Bubble and What Happens Now | How the Cost of Chips and Models Will Change in AI | Will Companies Build Their Own Software | Why Pre-Training is for Morons | Leaderships Lessons ...
1:10:39
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Bret Taylor is CEO and Co-Founder of Sierra, a conversational AI platform for businesses. Previously, he served as Co-CEO of Salesforce. Prior to Salesforce, Bret founded Quip and was CTO of Facebook. He started his career at Google, where he co-created Google Maps. Bret serves on the board of OpenAI. In Today's Discussion with Bret Taylor: 1. The …
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Customer Success Playbook Special Episode Celebrating 5000 Downloads
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Send us a text This special episode of Customer Success Playbook celebrates 5,000 downloads by using AI to analyze and synthesize insights from past episodes. The AI-generated conversation covers key trends in customer success, focusing on the impact of artificial intelligence. Major topics include: The evolving job market for customer success prof…
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#596: AI Use Cases for Loyalty Manager's with Comarch's Maria Wróblewska
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today we are talking about AI – not the technical (i.e complicated) side of the technology of course, but the practical business side that we all know is increasingly important to understand. This episode is for anyone who is excited a…
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Five Steps to a Dynamic Go-To-Market Strategy with Mary Naylor
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Guest: Mary Naylor, a coach at CEO Coaching International. Mary is a repeat founder, CEO, and board member working in diverse sectors including customer loyalty, consumer services, concierge and lifestyle services, hospitality, travel, financial services, call center customer service, and technology platforms. She has 30 years of expertise in enter…
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World of Tax #3 - UK VAT Registration for Global Businesses
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8:06
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Join Grigory Shchichko and Leo Tucker for Part 2 of our dive into UK taxes. Last episode, we talked about the basics of calculating VAT - this episode, we explore how to register with HMRC to make sure you are able to remit those values accurately and with a proper audit trail.By The Reach Network
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Ep:16- How Advisors Can Super Charge Their Marketing Results With Special Guest - James Pollard
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Key Highlights: Top 3 Marketing Mistakes by Financial Advisors: Not being clear on goals Not having a clear target market Not thinking like a financial advisor in their marketing approach Effective Marketing Funnels for Financial Advisors: Direct mail: Personalized, targeted approach Online ads: Continuous exposure to target audience Email marketin…
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Why Leaders Need To Join Their Employee’s Journey w/ Marc Haine
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In this episode of Relationships at Work, Russel Lolacher welcomes leadership and employee strategist Marc Haine to dive deep into one of the most important but overlooked aspects of leadership: guiding your team through their employee journey. Marc shares personal stories and invaluable insights on why leaders must shift from being mere managers t…
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Ep 210: Terrible Audit Recommendations w/ Jennie Wallace
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This week’s episode, we're joined by Jennie Wallace, CEO and Founder of Melody Advisory Services. Jennie brings a wealth of experience, having worked across the first, second, and third lines of defense in audit and risk management. In this episode, Jennie shares how management views audit from her experience on both sides of being an audit and hel…
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Loida Casares - Strategic Account Manager at the Houston Chronicle, Ad 2 Liason
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Loida Casares joins the Admigos to discuss her lengthy career in Journalism, as well as her connection to Ad 2 and AAF-Houston.By Ad 2 Houston
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186. Appreciation, Motivation, and Compensation
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The root cause of many problems we have with employees is not about how well they execute or perform their daily tasks It’s more often about them taking responsibility for seeing through a desired outcome. Tune in and I’ll explain how I think we often address this incorrectly as well as how we solved this problem in my own company. Check out Brian'…
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Elevating Customer Service for Ecommerce: A Deep Dive with Alex Holmes from Influx
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Join us today for an interview with Alex Holmes, Chief Growth Officer at Influx. Alex delves into the critical aspects of building and scaling a customer experience (CX) strategy for ecommerce businesses. He discusses the importance of early CX planning, essential metrics for measuring success, and the role of both AI tools and human management in …
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153 - What Impressed Me About How John Felushko Does Product and UX at the Analytics SAAS Company, LabStats
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In today’s episode, I’m joined by John Felushko, a product manager at LabStats who impressed me after we recently had a 1x1 call together. John and his team have developed a successful product that helps universities track and optimize their software and hardware usage so schools make smart investments. However, John also shares how culture and val…
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Customer Success Playbook Season 2 Episode 35 - Jasmine Reynolds - Agile Onboarding
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Send us a text In this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger interview Jasmine Reynolds, a Customer Success Manager at Pluralsight, about applying Scrum methodologies to customer onboarding. Jasmine discusses how Scrum, typically associated with software development, can significantly enhance the cus…
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Minisode #56: Purpose-Driven Success in Not-for-Profits
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive communit…
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Executive faculty members from the Loyalty Academy™, the CEO of the Wise Marketer Group,Bill Hanifin, and his CMO, Aaron Dauphinee are back again this week for the Wiser Loyalty podcast series for Let’s Talk Loyalty. Our loyalty industry SMEs provide their weekly perspectives on constructs from the Loyalty Academy™ curriculum for their Certified Lo…
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Top B2B Marketing Strategies: Expert Insights from PR Specialist Mike Maynard
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Do you want to know how a Customer-Centric Approach Transform Your Go-to-Market Strategy? Dive into the latest episode of the B2B Go to Market Leaders podcast, where Mike Maynard, CEO of Napier, a seasoned PR executive and expert in various go-to-market (GTM) strategies, including account-based marketing (ABM) emphasizes the importance of starting …
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He brokered huge deals in trade and tried securing peace in the Middle East.By Lauren Hamilton, Barb Anguiano
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