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Using over 1.5 million assessments from leaders across the world, renowned psychometrician Joe Folkman and leadership legend Jack Zenger are here to settle the debates and let the data speak for itself. Each week they analyze different leadership traits, trends, and what it really takes to get to the 90th percentile. These short episodes feature compelling stories, research, and actions that leaders can take to improve. To learn more visit https://zengerfolkman.com/podcast/.
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Details Feedback is a powerful tool that can make or break an individual’s growth and development. It can be a valuable gift that leads to success and well-being, but it can also be a dreaded message that is associated with negativity and criticism. The impact of feedback ultimately depends on how it is given, received, and acted upon. In this podc…
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Details Have you ever been on the phone for an hour with customer service, and once you finally get to talk to a human to resolve your issue, they only say: “I’m sorry, I can’t help you.” And it’s true; they can’t. They don’t have the power or authority to resolve the problem. It’s frustrating to both the employee and the customer. So, what impact …
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Details Register for the Trifecta of Trust development session. If I trust you, are you more likely to trust another person? And, if I distrust another person are they more likely to distrust me? Trust is unfortunately a contagious emotion that can spread for good or bad. In this episode, we are discussing the effects of trust within the teams in y…
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Details Why is humility important for leaders? This pivotal question underpins Zenger Folkman’s two decades of research into how leadership traits, specifically humility and arrogance, affect leadership effectiveness Humble leaders tend to empower their employees by recognizing their strengths and contributions. This leads to increased employee eng…
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Details Are we growing leadership in organizations the wrong way? Developing high-potentials isn’t a bad strategy for success—unless you do it at the expense of your other employees. It’s time to focus on leaders at all levels. Organizations die just like trees: They can fail from forces at the top, in the middle, or at the bottom. On nearly every …
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Details In this enlightening podcast episode, expert coaching master Kathleen Stinette shares her invaluable insights on the evolution of leadership coaching in the wake of the pandemic. With over 25 years of experience, Kathleen discusses the subtle yet significant shifts in coaching methodologies prompted by remote and hybrid work environments, e…
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Details Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for these interactions, however, many of us struggle to be good at building relationships. But why? In this episode, we’re discussing the key elements to developing positive relationships both within a…
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Details After some initial uncertainty, most companies have now found their footing with respect to adopting office-based, remote, or hybrid working models. Despite a common belief that we’ve mastered the flexibility of working from anywhere, the reality is we’re still on a learning curve—and that’s perfectly acceptable. In today’s discussion, we a…
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Details Executive Presence. This term, often heard in boardrooms and leadership seminars, is not just about gravitas, articulate communication, and maintaining the ‘right’ appearance. It’s about having the capacity to foster confidence and inspire those around you. Your executive presence determines whether you’ll gain access to opportunities. Join…
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Details Regardless of who you are in an organization — a great question can help you learn more about your task, unlock hidden opportunities, deliver better results, and mitigate unforeseen risks. In general, most of us don’t ask enough questions because we fail to recognize the enormous benefits in terms of interpersonal bonding and how questions …
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Details Habits are things you automatically do every day. It’s your morning routine, how you make your favorite drink, or the fact that you always leave every cabinet door open when you leave a room. It is the actions you perform without thinking because they are ingrained into who you are. Researchers at Duke University … Continued The post Episod…
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Details In this episode, hosts BreAnne Okoren and Joe Folkman dive deep into the essential skill of adaptability, exploring its significance in the face of unprecedented technological advancements, globalization, and societal challenges. Drawing from research and real-life examples, they discuss the transformative impact of adaptability on leadersh…
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Details Just like lawyers, physicians, and CPAs constantly update their skills, effective leadership is vital across all industries. Join us as we discuss the impact of proficient leadership and address the need for a paradigm shift in how we approach leadership development. It’s time to treat leadership as a true profession, emphasizing continuous…
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Details In the spirit of reflection that accompanies this festive season and honoring whatever holiday you celebrate, this year’s message revolves around the sage words of Dr. Seuss from his classic, “The Grinch Who Stole Christmas”. In our ever-evolving world, where individual pursuits often overshadow the essence of community, we reflect on our r…
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Details In the awkward dance of professional interactions, the key to a flourishing work relationship lies not in quick fixes, but in the art of weaving sincerity and respect into the very fabric of our connections. Beyond the confines of office walls, there’s a rich tapestry of experiences and passions that define each of us. … Continued The post …
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Details Consistency is a cornerstone of effective leadership, playing a pivotal role in building, maintaining, and restoring trust within an organization or community. Consistency means aligning one’s words, actions, and decisions over time, creating a predictable and reliable pattern of behavior. This reliability is crucial for several reasons. Fi…
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Details When a company needs a supervisor for a team, senior leaders often anoint the team’s most productive performer. Some of these stars succeed in their new role as manager; many others do not. And when they fail, they tend to leave the organization, costing the company double: Not only has the team lost its new … Continued The post Episode 36:…
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Details There is a leadership behavior that ignites a lot of conversation. It is trust. Many people have observational theories and experiences that influence their views on how trust is earned and maintained. At Zenger Folkman, we wanted to strip away all of the emotions and biases and purely analyze what the data says about … Continued The post E…
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Details That feeling of not being an insider, but more of an observer, has a profound impact on your engagement, effort, and commitment. Perhaps you’re relishing the freedoms given through your work-from-home schedule or limited office time, but you recognize there may be a disconnect happening. On the other hand, you could be sitting in … Continue…
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Details The narrative surrounding the impact of remote work on productivity has taken unexpected twists and turns. Initially, the prevailing wisdom during the early days of the pandemic was that remote work was a boon for productivity. Yet, as the pandemic’s grip waned and remote work persisted, reports began to suggest a dip in productivity … Cont…
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Details Every organization is experiencing change. Some of the changes come from the external environment, such as customer expectations, government regulations, global competition, or new domestic competitors. Other changes are coming from within the organization; such as changing employee expectations, hybrid work schedules, redesigned teams and …
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Details Leadership can be a little complicated so in this episode we wish to reduce that complexity to a model of leadership that is more easily understood. You see, Leadership behaviors are knit together, much like the complex network of the human brain. There is a great deal of interdependence between them. Research shows that … Continued The pos…
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Details Have you ever stopped to wonder who the unhappiest individuals within your organization are? Those weary souls who navigate the daily grind with an invisible weight on their shoulders, all while hiding behind their smiles? And what’s driving them crazy? Well, They may not be who you think they are. At least they were … Continued The post Ep…
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Details In this enlightening podcast interview, Joe Folkman and Breanne Okoren explore the revolutionary concept of “Strength Builders” in leadership development. Drawing parallels between non-linear approaches and skill enhancement, this discussion challenges traditional linear methods and offers fresh insights into improving leadership skills. Do…
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Details One of the most dramatic changes in leadership development in the last decade has been the shift in focus from correcting weaknesses to identifying and expanding on strengths. As this movement continues to catch hold, three myths have emerged that deserve to be dispelled. Key Learnings From the podcast, here are some key learnings … Continu…
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Details In today’s fast-paced, complex world, leaders need mirrors. The mirrors they need, however, go far beyond reflecting their physical appearance. Leaders need mirrors that reflect their behavior and the impact their behavior has on others. That requires much more than a piece of glass with a thin layer of metallic silver on the back. … Contin…
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Details Poor leadership in good times can be hidden, but poor leadership in bad times is a recipe for disaster. We have found the number one leadership behavior that direct reports expect and need from their boss is the ability to inspire and motivate others. Sadly, it is also the leadership behavior that is ranked … Continued The post Episode 119:…
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Details HR seems to have become every manager and employee’s favorite corporate punching bag, vying with IT for the dubious title of most-irritating function. We have seen a parade of articles recently calling for HR to be blown up, split in two, or at the very least, redesigned. Perhaps this is a good moment to evaluate what it … Continued The pos…
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Details Do personal relationships have the power to shape a leader’s perception of individual performance? The significance of fostering healthy workplace relationships cannot be underestimated. Extensive research has shed light on our ability to connect with diverse individuals, revealing that we are not only happier but also more productive in do…
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Details Many people assume that it’s possible for a person to be an effective leader without being really likable. After all, work isn’t a popularity contest. That is technically true, but you may not like the odds. In this episode, we’re revealing why even if you’re a senior leader or project manager you still should … Continued The post Episode 6…
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Details Meetings are a favorite target of complaints across all levels of an organization. Why is it so hard to have meetings that enthuse every participant? The obvious response is that we often want different things. Some prefer a highly structured, disciplined process of making rapid-fire decisions on a wide range of topics; others seek … Contin…
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Details Over the past year, there has been a call for leaders to be less demanding and more empathetic toward individual employees. They need to inspire and motivate them to work, not demand results! However, our analysis of 360-degree assessments showed that the most effective leaders already know how to push people but are not … Continued The pos…
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Details We found that while women generally outperform their male counterparts on most leadership competencies, they are not perceived by their managers, peers, and subordinates as being as adept at ​strategic thinking​ as their male counterparts. This gap between women and men in perceived strategic thinking skills begins early, but by age 50, the…
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Details Vacation time—the sacred period where you can put your feet up, escape from spreadsheets, and unleash your inner happiness. It’s crucial for our well-being, both mental and physical. Vacations reduce stress, increase productivity, and help you avoid burnout. However, we live in a fast-paced world where busyness is glorified. People wear the…
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Details Stress comes to us all in tiny minor assaults throughout our day through relationships and interactions that are too numerous to shake off quickly. The problem is that most of us have come to accept micro-stresses as just a normal part of a day, but they are wearing us down. In our episode, Karen … Continued The post Episode 76: Identifying…
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Details Order your copy of The Trifecta of Trust: The Proven Formula for Building and Restoring Trust. In 2019, Joe Folkman wrote an article for Harvard Business Review based on research he conducted on trust in organizations. He found that trust is a leading indicator of whether others evaluate you positively or negatively. But how … Continued The…
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Details There is one behavior that underlies all good leadership: treating everyone with respect. It’s the fundamental foundation of any relationship, and yet many managers struggle to express it, and right now, employees need to hear and feel they are respected. The world seems to have forgotten their niceties, and we all could show more … Continu…
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Details How hard is it to be coached? You show up, listen, and then great things happen, right? Well, according to Michael Bungay Stainer, we might be looking at being coached in the wrong way. “The term “be coached” lulls you into a false sense of complacency. It assures that you will be pushed, cajoled, … Continued The post Episode 113: Entering …
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Details Kevin Wilde, author of Coachability: The Leadership Superpower, joins us to discuss the research on coachability. During his time as CLO at Fortune 500 companies, he saw a lot of career derailment and wanted to understand WHY and HOW it could happen to even the best leaders. His book was originally going to be about … Continued The post Epi…
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Details: There is high-interest today in how managers can be better coaches and how companies can use external and internal coaches more effectively to enhance and sustain any development activity. The Zenger Folkman company has published a good deal about the positive impact of coaching on helping leaders be more effective, including how that impa…
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Details A high-potential employee is usually in the top 5% of employees in an organization. These people are thought to be the organization’s most capable, most motivated, and most likely to ascend to positions of responsibility and power. To help these employees prepare for leadership roles in a thoughtful, efficient manner, companies often instit…
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Details If you have ever been lost while driving in a car, your natural reaction is to slow down. When we are uncertain about which direction to head, our natural response is to slow down, look at a map, ask questions, and proceed cautiously forward. We have measured resilience and confidence for several years and … Continued The post Episode 111: …
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Details Most of us begin a new position with energy and a desire to impress. Our effort is high. Our passion is infectious. Our enthusiasm helps us to excel quickly. But for some, work becomes mundane and repetitive. They lose some of their passion, and their work can begin to feel like a chore. Eventually, … Continued The post Episode 110: Watch O…
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Details How would you describe the culture of your organization? Some might say, “It’s the smell of the place,” or, “It’s how things are done around here.” However, the ultimate summary statement on the topic may have been Peter Drucker’s familiar saying, “Culture eats strategy for lunch.” In this episode, we discuss how changing your … Continued T…
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Details What’s the main thing for leadership development? Is it excelling at selecting the right people? Is it a well-funded corporate learning center with renowned faculty? Is it using the most powerful learning technologies? Worse yet, what if we’ve been missing the main thing? In this episode, we are looking at the development industry and … Con…
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Details Over the last couple of years, we have all experienced the importance the empathy in the workplace. We’ve had a rough time and it’s important to know your boss actually cares about you. Last year, the character Ted Lasso appeared on Apple TV’s new hit comedy show and taught us all some profound lessons … Continued The post Episode 49: Lesso…
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Details If you choose an individual to lead you to victory or safety, chances are you will choose the most confident person. Their confidence will inspire and motivate you to achieve great things. That’s what makes them great leaders. But there is a darker side to the confidence that erodes trust and turns away once eager … Continued The post Episo…
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Details Occasionally, people read articles about the best approaches to giving and receiving feedback and may think, “That all sounds great, but what do the most effective leaders actually do?” To answer that question, we combined a self-assessment measuring feedback preference with 360-degree evaluations of leaders to discover the common attitudes…
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Details Some of the most challenging relationships we have to learn to manage in this life are the ones we have with our co-workers. Because we spend a lot of time with them, probably even more time than friends, and we don’t always get to choose who we work with. Amy Gallo is a workplace … Continued The post Episode 106: Getting Along With Difficu…
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Details Is it possible to be a high-standards, results-driven leader while at the same time building an engaged, fun-to-work-with team? Many people would contend that doing either of these things well makes it almost impossible to succeed at the other. And yet our examination of 360-degree assessment data from more than 60,000 leaders showed us … C…
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