Are you an Online Business Manager who's ready to stand-out and be sought-after in the OBM industry? Confidently delivering services you love, for a price that feels great to clients who inspire you? Yes? Then this podcast was made for you. Come on a journey with your host Leanne Woff (Business Integrator and OBM extraordinaire) and the Audacious Empires crew, as we discuss what’s needed to charge premium prices, have clients lining up to work with you and never have to work another weekend. ...
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OBM Behind The Scenes: How I manage my day
18:28
18:28
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Hey amazing OBMs! This episode dives into the secret weapon of successful online business managers: time management mastery! Learn how Leanne uses a two-pronged approach to conquer her schedule and avoid burnout. Part 1: The High-Level View - Time Blocking Ditch the overwhelm! Get crystal clear on your capacity by understanding how long tasks take.…
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How I went from charging my OBM clients $2,000 to $4,000
15:11
15:11
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Struggling to confidently price your OBM services? You're not alone! This episode dives deep into the journey of doubling OBM rates, from hourly hustling to strategic packaging. Learn how ditching the "random hour" model for valuable service packages transformed a business, attracting dream clients and skyrocketing income. You'll discover: The snea…
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The one qualification you need to be an exceptional OBM
17:50
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The Audacious OBM Podcast: The One Qualification You Need to be an Exceptional OBM Hey amazing humans! This episode tackles a question we get a lot: what's the #1 qualification to be an exceptional OBM? Forget the fancy certificates and programs, the answer might surprise you! Traditionally, careers come with specific qualifications, but the OBM in…
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BTS: Good client, Bad client: A true story
29:45
29:45
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29:45
In this episode of The Audacious OBM Podcast, Leanne dives into the world of client management, contrasting two very different client experiences: Unrealistic Rachel and Light Me Up Lacey. Unrealistic Rachel is a nightmare client with unreasonable expectations, ever-changing demands, and a complete lack of self-awareness. Leanne details how Rachel …
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Launch managing like a boss: 4 core roles OBMs play in online launches
27:08
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27:08
Hey there, OBMs! This episode is all about launch management, diving deep into the nitty-gritty of that all important launch. The episode dives into 4 core roles that OBMs play in online launch management: managing the team, coordinating tasks, being the keeper of time, and being the talent whisperer. Let's unpack these roles: 1. Managing the Team:…
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10 Reasons it might be time to say goodbye to a client
19:43
19:43
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Hey crew! Last week we talked about client commitment and the difference between dedication and self-sabotage. This week, we're taking things a step further. We're flipping the script and talking about firing a client. Yup, you heard that right. This episode is all about the 10 reasons why it might be time to say goodbye to a client. But hold up! T…
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Client commitment: Are you committed, stubborn or self-sabotaging?
21:15
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Audacious OBM Podcast: Client Commitment - Are You Committed, Stubborn or Self-Sabotaging? Hey lovely! This episode is about client commitment, how long you work with clients, and whether you're being committed, stubborn, or self-sabotaging. We all know working with clients can be amazing, but also challenging. The episode explores these questions:…
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From Solo to Team: How to onboard and train new team members in your OBM business
44:50
44:50
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44:50
From Solopreneur to CEO: Building Your OBM Dream Team (It's not just about hiring!) You landed the dream OBM client, but now you're staring down a mountain of work. Can you finally ditch the solo hustle and build a team? Absolutely! This episode of The Audacious OBM Podcast dives deep into onboarding and training your rockstar team. We'll crack the…
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11 signs that show you're ready to grow your team
16:33
16:33
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Hey Gorgeous! Is it Time to Grow Your Team? Feeling overwhelmed, Audacious OBM? This episode is here to help you decide if it's time to expand your team. We'll explore 11 signs that scream "you need help!" We know growing your team can be scary, especially if it's your first time. But what if we told you it could also be the key to unlocking a whol…
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10 reasons you should be charging more as an OBM
17:42
17:42
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Hey there, OBMs! In this episode, we're diving into the fire of one of your biggest struggles: pricing! We all know money talks, but sometimes it feels like ours is whispering when it should be shouting. Let's boost your confidence and get you charging what you're worth! We'll explore ten juicy reasons why you absolutely deserve to raise your rates…
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Why you keep over-delivering and how to stop
16:15
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Feeling Like You're Always Overdelivering? (The Audacious OBM Podcast) Hey, hey, hey, rockstar OBMs! Struggling to stop going above and beyond for your clients? This episode dives deep into why we overdeliver and how to finally break free from the cycle. Sound familiar? You constantly do more than what's in your scope. You feel insecure about your …
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Stop being selfish and start asking more questions
26:10
26:10
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Stop Being Selfish and Start Asking More Questions. This episode is all about conquering your fear of asking questions and leveraging their power for better client relationships and project outcomes. We'll explore why questions are crucial and how our insecurities often hold us back. You'll hear a cautionary tale about the perils of not asking ques…
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Well, that's a terrible idea: How to lead clients into making well-informed, future focused decisions.
22:13
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This episode dives into that frustrating phenomenon and equips you with the tools to navigate it. We'll explore why clients might change their minds after initially loving an idea, and how to address their concerns without being pushy. Learn how to: Identify the source of client hesitation: Is it fear? Lack of information? We'll help you uncover th…
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How much does an Online Business Manager charge?
27:03
27:03
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27:03
Hey there, OBMs! This episode is all about money, honey! We're diving into that question you all ask me constantly: how much should you charge as an Online Business Manager? We'll ditch the mumbo jumbo and break it down. Because let's face it, confusing pricing hurts everyone. It makes it hard for you to know your worth and for clients to understan…
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How to stop getting crappy clients and leads that go nowhere.
19:52
19:52
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Remember, people like doing business with people they like! So stop hiding and start sharing your story. You've got this! ✨ Want More? Leave a Review: Help others find this episode! ⭐️⭐️⭐️⭐️⭐️ DM Us: Let us know how you're putting these tips into action! See you next week, Audacious Fam!By Leanne Woff
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What's your business growth plan? Getting purposeful with growth and education.
21:20
21:20
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Tune in to this week's Audacious OBM Podcast: What's your business growth plan? Getting purposeful with growth and education. Tired of feeling stuck in your business? This episode is your wake-up call! We dive deep into the crucial difference between a hobby and a business, and why purposeful investment in your own growth is essential for taking yo…
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Project planning: Nailing your project timeline
16:21
16:21
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Hey Audacious OBMs! Feeling overwhelmed by project timelines? You're not alone! This episode dives deep into a 6-step process to help you conquer your project timeline with ease. We'll break down the steps to: Chunk it out Task it up Map the dependencies Prioritise, prioritse Timeline it (Finally)! Review and repeat This episode will help you creat…
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Project planning: The Art of breaking things down
15:20
15:20
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Feeling overwhelmed by blank project canvases? Join Leanne, your OBM bestie as she breaks down project planning into bite-sized chunks! ✨ In this episode, you'll learn: How to set a clear end goal (vision boarding encouraged!) The art of brain dumping and chunking tasks Identifying resources and potential hurdles Prioritizing the essentials and say…
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Creating outstanding SOPs for your clients
13:07
13:07
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By Leanne Woff
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How to educate clients on what an OBM is.
17:50
17:50
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Hey, hey, hey, lovely listeners! Let's chat about demystifying the magic of OBMs for our clients. Buckle up, because this episode is packed with insights inspired by your questions. ♀️ First things first: Is your OBM understanding on point? Leanne dives into the core of what defines an OBM, emphasizing the difference from a regular VA. It's all ab…
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Introvert, Extrovert or Ambivert. People are still your secret weapon to business success.
12:26
12:26
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Hey OBMs, get ready to level up your business with the power of connections! This episode smashes the myth that introverts, extroverts, and ambiverts can't all dominate the OBM game. Leanne Woff dives deep into 9 unexpected ways people fuel your success: Small Business Coaster Help. Expert Knowledge Help. Celebration Help. In Case of Emergency Help…
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Trust: The Jump Off or the Magic Carpet Ride? Ready to dive into the ocean of trust with your clients? Buckle up, OBMs, because Leanne Woff's latest episode of The Audacious OBM is an exhilarating roller coaster of trust-building tactics. Forget micromanagement, fear, and endless checking. Lean in and discover how trust unlocks amazing partnerships…
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Why I stopped offering strategy sessions as an OBM
13:31
13:31
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Tired of "strategy sessions" leaving you drained and your clients lost? Audacious OBM host Leanne Woff throws down the gauntlet on this episode, revealing why she ditched isolated strategy sessions and embraced a different path. Listen in as Leanne spills the tea on: Why "strategy sessions" aren't the holy grail for OBMs (and what you can do instea…
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🍾🎈It's the 30th Episode of the Audacious OBM Podcast! 🥂🍾 In this episode Leanne shares with us her knowledge of tech tools she has found invaluable in her business. As an OBM you don't need to be a tech genius, but there are definitely certain concepts and platforms that will allow you and your clients to excel in their businesses. Listen in as Lea…
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Hi everybody! Welcome back to The Audacious OBM, where we tackle the nitty-gritty of all things Online Business Management. And today, we're diving headfirst into the fiery depths of... angry clients. Leanne shares her eight-point roadmap to turning those frowns upside-down. Topics covered in this episode - 1. Breathe, don't react 2 Redefine your p…
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How can I take a break without letting my clients down?
20:29
20:29
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By Leanne Woff
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Do OBMs need Work Agreements and Contracts? A necessary evil or overdone formality?
17:33
17:33
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Leanne explores the importance of work agreements and contracts for Online Business Managers. She shares her own experience and emphasizes the need for a legally binding agreement to set clear expectations, protect both parties, and demonstrate professionalism. Some of the topics covered in this episode - The Importance of Work Agreements and Contr…
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How to handle multiple client projects as an OBM
18:22
18:22
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By Leanne Woff
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I got thrown under a bus. Here's what I did
16:30
16:30
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She narrates how a client approached her to create a quote for a new initiative without providing much detail. Despite the lack of information, she decides to proceed and creates a comprehensive plan, aiming to clarify the project's goals and potential pathways. Anticipating that the client might not accept the quote, Leanne's goal is to gauge thei…
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You just lost a client, now what? The steps to take to get back on track, fast.
14:35
14:35
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Has your business lost a client lately? If so, you're not alone. In this episode of The Audacious OBM Podcast, Leanne Woff shares the 7 steps you can take to get back on track fast. In this episode, you'll learn how to: Analyse the emotional, financial, and mindset impact of losing a client Set aside your stress and panic for a moment and focus on …
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Going back to basics: Messaging made easy
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12:04
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Welcome to this week’s episode of The Audacious OBM. I’m your host Leanne Woff and today we are talking going back to basics. Messaging made easy. Messaging in business is one of the most important things. It’s how you tell people who you are, what you do, and why they should choose you. But it can also be really overwhelming. That’s why today, Lea…
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In this episode of The Audacious OBM, Leanne shares 12 tips on how to get your first OBM client. She covers everything from clarity and networking to being proactive and showing your expertise. Key Takaways: Clarity is king. Make sure you can clearly articulate what an OBM is and who you work with. Network online and offline. Attend industry events…
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How to manage your personal life and work life as an Online Business Manager
18:55
18:55
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Tune in to this week's podcast of The Audacious OBM as Leanne discusses all things Work/Life Balance. Some of the key points raised by Leanne are- 1. Balance is not achievable: Leanne argues that the idea of achieving a perfect balance between personal and work life is unrealistic and insinuates an even distribution that doesn't exist in reality. 2…
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How to manage creative visionaries with lots of ideas
20:02
20:02
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In this episode of The Audacious OBM, Leanne Woff discusses how to manage creative visionaries with lots of ideas. She begins by explaining that these people are often driven by a deep desire to make a difference in the world, and that their creativity is a gift. However, she also acknowledges that their constant stream of ideas can be overwhelming…
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How to help clients who don't know what they should do
15:01
15:01
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In this episode of the Audacious OBM, Leanne Woff shares tips on how to help clients who don't know what they should do. She covers everything from understanding the current status and destination to dealing with overwhelm and creating a plan. Leanne also emphasizes the importance of having a clear reasoning behind the chosen plan and relying on th…
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How many clients should an Online Business Manager work with? Why your big client is a big mistake.
14:52
14:52
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In this episode of The Audacious OBM Podcast, we share why having a big client is not the best way to scale your OBM business. Listen to this episode to learn how to avoid the big client mistake and scale your OBM business the right way. Leanne highlights - The risks of having a big client, such as putting all your eggs in one basket, stunting your…
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How flexible should I be with clients? 6 things to consider before saying yes or no.
17:05
17:05
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By Leanne Woff
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Lead management success: 5 questions I ask every new OBM lead
11:22
11:22
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By Leanne Woff
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Leanne Woff is a business owner who has experienced burnout. She shares her story of how she went from being a people pleaser and perfectionist to someone who is able to set boundaries and take care of herself. Leanne explains that she was always a people pleaser and perfectionist. She would often take on too much work and try to do everything perf…
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Creating Amazing Client Offboarding Experiences: Goodbye is never goodbye
15:57
15:57
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In this episode of The Audacious OBM Podcast, we're talking about the final piece for our Creating Amazing Client Experiences series - Offboarding. Leanne discusses the importance of the offboarding process being pleasant for both you and your client. Some of the wonderful points that cover are: It is important to be specific when communicating wit…
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Creating Amazing Client Service Delivery Experiences: Giving clients what they need, when they need it, the way they need it
19:19
19:19
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19:19
In this episode of The Audacious OBM podcast, Leanne discusses creating amazing client service delivery experiences. She emphasizes the importance of mapping out the delivery process, identifying communication needs, and considering client perceptions and feelings throughout the journey. Leanne suggests clear and purposeful communication, regular u…
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Creating Amazing Client Onboarding Experiences: How to get clients to love you from the get-go
21:20
21:20
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By Leanne Woff
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Creating amazing client experiences: What they are and why every OBM needs them
18:34
18:34
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In today's episode, we're diving deep into the world of client experience and its impact on your business. Join us as we explore how shifting from managing client transactions to creating exceptional client experiences can transform your business and set you apart from the competition. Client experience goes beyond simply providing a service or pro…
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In this episode, I'm sharing the biggest mistake I've made as an OBM. I've learned the hard way that it's important to stick to your process, even if it means disappointing your client in the short term. When you change your process for a client, you're essentially throwing away all of your experience and expertise. You're also putting all of the r…
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What do I need to know and what experience do I need to call myself an OBM?
18:39
18:39
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Today, we're answering a question from a listener: I think I have the right skills to become an Online Business Manager, but I don't have the experience. What do I do? It's important to remember that experience isn't everything. You can learn the skills you need to be a successful OBM, even if you don't have any formal experience. At the core of wh…
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What do OBM clients want? The 7 things no one is telling you
23:29
23:29
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Discover the untold secrets of what OBM (Online Business Management) clients truly desire in this eye-opening podcast. Join us as we unravel the seven key insights that no one is sharing. From the importance of initiative and proactivity to the power of structured communication, we unveil the secrets to becoming an exceptional OBM. Explore the conc…
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Dear OBM client - please pay me. How to stop feeling like you're begging for money.
21:48
21:48
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In this episode of The Audacious OBM, Leanne concludes her mini-series on pricing with "Dear OBM client, please pay me: How to stop feeling like you are begging for money." She addresses discomfort and apprehension when discussing pricing and unpaid bills, sharing strategies to overcome these challenges. Leanne emphasizes changing our perception of…
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6 Critical things every OBM should consider when setting your price
18:53
18:53
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In this episode of The Audacious OBM podcast, Leanne dives into the essential considerations when setting prices for OBMs. Join us as we explore six key factors: prioritising ourselves, accounting for expenses, creating a memorable client experience, planning for future team expansion, aiming for sustainable profit, and making a positive impact. Le…
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How to Price Your Services as an OBM: Hourly vs Retainer vs Packages
21:57
21:57
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In this episode of The Audacious OBM, we discuss the biggest struggle of OBMs - pricing. Pricing is ever-evolving, and there is no one right way. We'll look at different pricing options, including value-based pricing, hourly rates, retainer, and packages, and their benefits and pitfalls. We will also discuss how to increase prices and consideration…
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