The Gartner Talent Angle podcast is a new and exciting approach to talent management. Every month, we’ll talk with those on the forefront of HR innovation — innovators, academics, HR professionals, economists, coaches — to explore the most interesting and cutting edge ideas in the world of HR and people development. Join us as we reimagine talent.
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1
SPOTLIGHT: Stop Sending Mixed Signals, Rethink Incentives With Uri Gneezy
20:23
20:23
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20:23
Organizations often unknowingly send mixed signals to their employees. For example, they might encourage innovation but punish failure. Uri Gneezy, Ph.D., joins the Talent Angle to explain how organizations can structure incentives to unlock employees’ full potential. He explains how HR leaders can use incentives to nurture intrinsic motivation in …
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1
SPOTLIGHT: Ushering in a Postgenerational Workplace With Mauro Guillen
22:30
22:30
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22:30
Author and professor Mauro Guillén joins the Talent Angle to explain how generational labels, such as “baby boomers” or “millennials,” can be counterproductive in the workplace. Guillén offers an alternative vision of a postgenerational society and advocates for a workplace in which individuals are not confined by their age. He urges HR leaders to …
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1
Sizing the Impact of Skills-Based Hiring, With HBS’ Joseph Fuller
49:55
49:55
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49:55
In recent years, organizations have started to experiment with skills-based hiring by dropping degree requirements and other credentials in job postings to unlock new talent populations. However, a fully-realized skills-based hiring approach demands deep change in talent processes and hiring manager practices. To this point, most organizations have…
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1
SPOTLIGHT: Building, Breaking and Repairing Trust, With Peter H. Kim
22:34
22:34
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22:34
When organizations break employee trust, Peter H. Kim argues those employees are less willing to go above and beyond to contribute to the organization. Peter, author of “How Trust Works,” goes on to detail why trust in institutions has been declining significantly, despite its importance to our work and lives. Peter explains why we mismanage and mi…
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1
Spotlight: Planning for Generative AI’s Impact on Jobs
23:56
23:56
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23:56
Three-fourths of HR leaders agree they will be lagging in organizational success if they do not adopt and implement generative AI (GenAI) in the next 12 to 24 months. However, GenAI’s long-term impact on jobs is yet to be determined, and as a result, organizations must prepare for multiple scenarios as they engage in workforce planning and adopt Ge…
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51
Embracing Failure to Cultivate Innovation with Amy Edmondson
37:59
37:59
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37:59
In their pursuit of heightened productivity, organizations are leaving little room for failure. However, failures are an inevitable part of the innovation process and often serve as a precursor to breakthroughs. By solely focusing on productivity, organizations may be missing out on valuable opportunities for innovation that could propel them forwa…
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SPOTLIGHT: Quantifying the Impact of Inclusivity, With Netta Jenkins
23:08
23:08
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23:08
Netta Jenkins, author of “The Inclusive Organization,” suggests that while organizations have made advances in DEI in recent years, political polarization and economic uncertainty have threatened to undo that progress. Jenkins joins the Gartner Talent Angle to share her advice on the current state of the DEI movement, and she charts a path forward …
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SPOTLIGHT: Rethinking the Frontline EVP, With PepsiCo Foods North America CHRO Patrick McLaughlin
16:13
16:13
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16:13
Patrick McLaughlin, PepsiCo Foods North America CHRO, joined the Talent Angle at Evanta’s 2023 Dallas CHRO Executive Summit in June to reflect on what he refers to as “the inversion of the labor market.” For the first time, there are more jobs than people to fill them. HR leaders are charged with retaining and engaging the frontline workforce amid …
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SPOTLIGHT: Redefining the Manager’s Role, with Former Kimberly-Clark CHRO Liz Gottung
21:04
21:04
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21:04
Mid-level managers are sandwiched between pressure from business leaders to retain employees and rising employee expectations for personalized support and communication. In this Talent Angle episode, former Kimberly-Clark CHRO and member of Gartner’s CHRO Global Leadership Board Liz Gottung encourages organizations to rethink their expectations for…
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Conflict management is an increasingly essential skill for individuals in leadership positions. However, it is a topic that often makes people — especially leaders and managers — feel uneasy. As leaders are responsible for handling conflicts between their employees, teams, and peers, it is crucial for them to have effective strategies for conflict …
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SPOTLIGHT: Sustaining High Performance, With Commvault Chief People Officer Martha Delehanty
22:45
22:45
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22:45
HR leaders are still experimenting with ways to support collaboration, connectivity and performance in response to a transforming global work environment. Martha Delehanty, Chief People Officer at Commvault, joins the Talent Angle and shares insights on how to equip employees for ongoing success to help leaders sustain high performance across the o…
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1
Capturing the Upside of Uncertainty with Nathan Furr and Susannah Harmon Furr
54:23
54:23
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54:23
From the emergence of GenerativeAI to widespread adoption of hybrid work, HR leaders are increasingly called upon to lead their organizations through uncertainty. Authors Nathan Furr and Susannah Harmon Furr join the Talent Angle to explain why uncertainty should be associated with opportunity, not anxiety. They detail how organizations can navigat…
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1
Fueling Performance With the Human-Powered Enterprise
47:29
47:29
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47:29
Organizations today are grappling with how to manage the merging of peoples’ work and personal lives. With many organizational processes and structures not fully accounting for the human impact they have on their employees’ lives, organizations are now looking for a better approach to the way we work. Peter Aykens and Sari Wilde, two leaders of the…
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1
SPOTLIGHT: Striving for HR Functional Excellence, With Vail Resorts CHRO Lynanne Kunkel
22:26
22:26
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22:26
The mandate for and position of HR have evolved since the COVID-19 pandemic began, and these trends are only accelerated by continually shifting employee expectations. Lynanne Kunkel, chief HR officer (CHRO) of Vail Resorts and member of Gartner’s CHRO Global Leadership Board, shares her vision for how the HR function can strive for excellence whil…
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1
Making Sense of the Labor Market with Gad Levanon
35:26
35:26
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35:26
There are three key changes impacting today’s labor market – a changing workforce composition, evolving attitudes towards work, and new tools and technologies to empower employees and candidates. HR leaders must understand the implications of these changes as they set talent strategies and build out capabilities for their organizations. Gad Levanon…
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1
Boosting Workforce Productivity with Booking Holdings CHRO Paulo Pisano
44:37
44:37
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44:37
The proliferation of remote and hybrid work has forced managers and HR leaders to rethink how they keep tabs on workforce productivity. Meanwhile, emerging technologies like Generative AI have raised expectations for what future productivity can look like. While productivity has always been elusive to define and measure in the context of knowledge …
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SPOTLIGHT: Maximizing HR Technology Investments, With Marcia Morales-Jaffe
19:03
19:03
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19:03
The rapid proliferation of HR technology has presented exciting opportunities while forcing HR leaders to make some difficult choices. Marcia Morales-Jaffe offers a path forward and shares insights from her experience as the former chief people officer of PayPal and World Fuel Services. Morales-Jaffe outlines how HR leaders can make the most of the…
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1
SPOTLIGHT: Building a Culture of Well-Being, With Richard Safeer
19:17
19:17
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19:17
According to the 2020 Gartner Well-Being Benchmarking Survey, 70% of companies have introduced new well-being benefits or increased the amount of existing well-being benefits in response to the COVID-19 pandemic. To sustain momentum in developing a healthy workforce, organizations must continue to create an environment where employees value well-be…
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1
SPOTLIGHT: Ignite Commitment to Keep Top Talent With Joe Mull
19:32
19:32
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19:32
As employees rethink the role that work has in their lives, organizations must similarly reimagine how they engage and retain employees. Author and commitment expert Joe Mull makes the case that employees do a great job when they believe they have a great job. Mull joins the Talent Angle to share insights from his book “Employalty: How to Ignite Co…
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1
SPOTLIGHT: Facilitating Squiggly Careers With Helen Tupper
17:33
17:33
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17:33
As organizations continue to face fierce competition for talent, HR leaders have upheld internal mobility as a lever to retain talent, yet many employees remain unaware of the career opportunities in their organization. In this episode of the Talent Angle, Helen Tupper illustrates how championing squiggly careers — or nonlinear career paths — can d…
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SPOTLIGHT: Evolving the Model of a World-Class CHRO With GE's Kevin Cox and Medronic's Carol Surface
21:55
21:55
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21:55
As members of Gartner’s CHRO Global Leadership Board, Medtronic’s Carol Surface and GE’s Kevin Cox were both involved in creating the original Model of the World-Class CHRO in 2017. They join host Peter Aykens on the Talent Angle to discuss what’s changed in the recent update. They reflect on what originally inspired them to create the model, its l…
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1
A 4-Day Work Week to Recharge the Workforce With Alex Soojung-Kim Pang
32:58
32:58
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32:58
The 4-day work week has gained momentum in recent years, but has not yet entered the mainstream. Alex Soojung-Kim Pang, Global Programs Director at 4 Day Week Global, joins the Talent Angle to explain why organizations should consider experimenting with new ways of working. He highlights the importance of rest for human creativity and problem solvi…
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SPOTLIGHT: Embracing the Nowhere Office, With Julia Hobsbawm
22:21
22:21
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22:21
The hybrid world has upended traditional norms around the role of the office. Author Julia Hobsbawm joins the Talent Angle to discuss how talent management leaders can apply the insights from her book, “The Nowhere Office: Reinventing Work and the Workplace of the Future,” to take advantage of the emerging opportunities created by hybrid ways of wo…
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1
Embracing CHRO Digital Leadership with Kemper CHRO Ismat Duckson Aziz
31:54
31:54
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31:54
Technology is advancing at a breakneck speed, presenting both new opportunities and challenges for organizations. Ismat Duckson Aziz, Kemper CHRO and Chief Administrative Officer, joins the Talent Angle to discuss how CHROs can shape the technology strategy of their organization. She explains how CHROs can overcome the anxiety that comes with divin…
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1
Driving Cross-Generational Collaboration, With NIH’s Julie Berko
33:56
33:56
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33:56
As the global workforce continues to age, it is increasingly vital for organizations to have both efficient succession plans and effective knowledge sharing between their employees. Julie Berko, Director of the Office of Human Resources at the National Institutes of Health (NIH), joins the Talent Angle to discuss how organizations can leverage data…
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1
SPOTLIGHT: Designing Work Without Jobs With Ravin Jesuthasan and John Boudreau
23:52
23:52
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23:52
Drawing on their professional and academic experience, Ravin Jesuthasan and John Boudreau argue the current work “operating system” is increasingly unable to meet the needs of employees and employers. They join the Talent Angle to discuss their new book, Work Without Jobs: How to Reboot Your Organization’s Work Operating System, and the opportuniti…
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1
SPOTLIGHT: Rethinking the “Job” of Your Job With Dart Lindsley
35:44
35:44
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35:44
Dart Lindsley, the head of global process excellence for people operations at Google, joins the Gartner Talent Angle to share why he thinks work is one of the least designed products on the market today. Dart argues that if HR leaders applied design principles to work they would view employees not as inputs to production but rather as customers buy…
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1
SPOTLIGHT: Still Leading From the Heart With Mark Crowley
23:21
23:21
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23:21
Mark C. Crowley joins the Gartner Talent Angle to discuss why today’s unparalleled workplace challenges prompted him to release a second edition of his book, “Lead from the Heart: Transformational Leadership for the 21st Century” more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines …
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1
SPOTLIGHT: Humanizing Digital Transformation With Gerald Kane
34:29
34:29
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34:29
As many organizations struggle to keep pace with technological innovations, digital transformation is a top priority. Gerald Kane, professor of information systems at the University of Georgia’s Terry College of Business, joins the Gartner Talent Angle to explore the opportunities these digital disruptions create and to inspire HR leaders to approa…
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1
SPOTLIGHT: Leading Through Constant Change With Caleb Gardner
27:13
27:13
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27:13
Author Caleb Gardner argues that while change has been constant for some time, organizations are still unprepared to address it. In his latest book, “No Point B: Rules for Leading Change in the New Hyper-Connected, Radically Conscious Economy,” Gardner lays out his vision for how organizations should approach change in the new environment. The foun…
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1
9 Trends Shaping the Future of Work in 2024
48:00
48:00
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48:00
Entering 2024, executives face a volatile business environment, sustained talent shortages, rapid technological advancements and a workforce with intense change fatigue. As organizations seek to capitalize on new opportunities in the year ahead, CHROs must help navigate unforeseen challenges and difficult tradeoffs. In this episode of the Talent An…
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In 2023, expert guests joined the Gartner Talent Angle to lay out their visions for the future of jobs, the office and HR. Marshall School of Business professor Dr. John Boudreau and Mercer’s Transformation Services global leader Ravin Jesuthasan propose a new work “operating system” based on deconstructed work and deconstructed talent. Author Juli…
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1
SPOTLIGHT: Unlocking Employee Motivation With Ron Friedman
31:28
31:28
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31:28
While hybrid work, new technologies and evolving skills needs are changing how work gets done, what motivates employees remains constant. Author and psychologist Ron Friedman joins the Gartner Talent Angle to share how the latest findings in behavioral psychology can be applied throughout organizations. Friedman shares insights from his books “Deco…
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1
Best of 2023: The Evolving Employee Experience
37:22
37:22
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37:22
In 2023, expert guests joined the Gartner Talent Angle to share their advice about key drivers of employee engagement, retention and performance: flexible work, wellbeing and internal mobility. Stanford professor Nicholas Bloom discusses the impact of flexible work on employee productivity and on organizations’ bottom lines. Siemens chief people an…
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Business leaders today are struggling with managing their wellbeing, working with other leaders and mitigating their blind spots. Gartner analyst Rob O’Donohue joins the Talent Angle to discuss his research on how the most successful leaders succeed, despite rising employee burnout and employee-employer mistrust. Rob offers advice for how leaders c…
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1
SPOTLIGHT: Leading Through Ongoing Volatility With PepsiCo CHRO Ronald Schellekens and Ceree Eberly
29:08
29:08
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29:08
Ronald Schellekens, PepsiCo CHRO, and Ceree Eberly, former Coca-Cola Company chief people officer, join the Gartner Talent Angle to discuss how HR leaders can serve as role models for the business to manage through sustained uncertainty. Schellekens and Eberly share their perspectives for navigating ongoing changes to the talent landscape and prepa…
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1
Navigating Pay Transparency Trade-offs with Peter Bamberger
48:42
48:42
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48:42
Employees and candidates consistently value pay transparency, but before HR leaders alter their rewards strategies to meet these expectations, they must first consider their holistic impact on the organization. Peter Bamberger, Professor at Tel Aviv University’s Coller School of Management and author of “Exposing Pay,” joins the Talent Angle to det…
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1
SPOTLIGHT: Immediate Priorities to Navigate Economic Uncertainty with Hershey’s CHRO Chris Scalia and Ceree Eberly
32:24
32:24
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32:24
Inflation, supply chain risks and a tightening labor market are placing a squeeze on organizations, forcing leaders to make difficult tradeoffs. These macroeconomic conditions create challenges and opportunities for HR leaders to guide their organizations through an environment most leaders haven’t experienced before. Chris Scalia, Hershey CHRO, an…
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Despite ongoing obstacles to diversity, equity and inclusion (DEI) initiatives – such as employee pushback – author and consultant Lily Zheng argues HR leaders should continue to drive DEI outcomes by balancing ownership with individual accountability. Lily joins the Talent Angle to offer advice from their book “Reconstructing DEI: A Practitioner’s…
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1
SPOTLIGHT: Fostering A Resilient and Relevant Workforce At Siemens With Judith Wiese
24:48
24:48
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24:48
The significance of understanding employee physical and mental health and wellbeing has increased substantially in the hybrid world. Organizations are rethinking the importance of trust and autonomy in the employee experience to develop healthy, resilient and productive workforces for the long-term. Judith Wiese, chief people and sustainability off…
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In response to the disruptions of the past few years, HR has taken a leadership role in the organization. With this new decision-making authority, many HR leaders are now looking for a new and sustainable path to deliver outsized talent impact in the current environment. Brent Cassell presents Gartner’s latest research to help HR leaders achieve th…
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1
SPOTLIGHT: Empowering Women of Color at Work With Deepa Purushothaman
25:26
25:26
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25:26
Women of color are one of the fastest-growing segments in the corporate workforce, yet often underrepresented in their teams, department or company. In “The First, The Few, The Only,” author and corporate inclusion leader Deepa Purushothaman offers a call to action for women of color to advocate for a new corporate environment where they feel belon…
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1
Reconsidering the Return to Office, With Nicholas Bloom
47:29
47:29
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47:29
After working from home gained widespread adoption out of necessity, organizations must now optimize their remote work strategies for the long term. Stanford Professor Nicholas Bloom joins the Talent Angle to explain the implications of return-to-office mandates for organizations and their workforce. Drawing upon data on employee sentiment, workfor…
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1
SPOTLIGHT: Competing in the New World of Work With Keith Ferrazzi
25:54
25:54
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25:54
Since the pandemic, organizations have been operating in a new environment, with altered cultural norms and without established practices. In his book, “Competing In the New World of Work: How Radical Adaptability Separates the Best from the Rest,” Keith Ferrazzi offers his vision for successful organizations of the future. Keith joins the Gartner …
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1
Adopting an Employee Experience Mindset to Drive Growth With Tiffani Bova
42:48
42:48
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42:48
Author Tiffani Bova argues organizations don’t see the strong connection between customer experience and employee experience. Despite continued investments in the customer experience, organizations tend to overlook how those changes affect how employees get work done. Tiffani lays out the components of her experience model — people, process, techno…
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1
SPOTLIGHT: Rethinking Corporate Feminism with Reshma Saujani
24:44
24:44
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24:44
A historic number of women left their jobs in 2021, resulting in their lowest workforce participation since 1988. Author and activist Reshma Saujani confronts the “big lie” of corporate feminism in her book Pay Up: The Future of Women and Work (And Why It’s Different Than You Think), and she presents a bold plan to address the systemic biases impac…
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1
Stop Sending Mixed Signals, Rethink Incentives With Uri Gneezy
41:26
41:26
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41:26
Organizations often unknowingly send mixed signals to their employees. For example, they might encourage innovation but punish failure. Uri Gneezy, Ph.D., joins the Talent Angle to explain how organizations can structure incentives to unlock employees’ full potential. He explains how HR leaders can use incentives to nurture intrinsic motivation in …
…
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1
Ushering in a Postgenerational Workplace With Mauro Guillén
45:15
45:15
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45:15
Author and professor Mauro Guillén joins the Talent Angle to explain how generational labels, such as “baby boomers” or “millennials,” can be counterproductive in the workplace. Guillén offers an alternative vision of a postgenerational society and advocates for a workplace in which individuals are not confined by their age. He urges HR leaders to …
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1
SPOTLIGHT: Using Failure As A Pathway to Success With Suneel Gupta
22:55
22:55
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22:55
On this episode of the Gartner Talent Angle, author and keynote speaker, Suneel Gupta explains why even some of the best ideas fail to take root. He shares how the lessons he gleaned from interviews with some of the most successful individuals in the world fueled his latest book, Backable: The Surprising Truth Behind What Makes People Take a Chance…
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SPOTLIGHT: Building Inclusive Organizations With Cisco’s Fran Katsoudas and Great Place to Work’s Michael C. Bush
27:34
27:34
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27:34
An inclusive workplace makes all employees feel equally involved in and supported across all areas. Fran Katsoudas, Cisco CHRO, and Michael C. Bush, Great Place to Work CEO, join the Talent Angle to share insights and lessons that help leaders build inclusive organizations. Both make the case why doing so isn’t only an altruistic act, but also has …
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