Capturing the Upside of Uncertainty with Nathan Furr and Susannah Harmon Furr

The Gartner Talent Angle

From the emergence of GenerativeAI to widespread adoption of hybrid work, HR leaders are increasingly called upon to lead their organizations through uncertainty. Authors Nathan Furr and Susannah Harmon Furr join the Talent Angle to explain why uncertainty should be associated with opportunity, not anxiety. They detail how organizations can navigate uncertainty to drive transformation and innovation, and offer tools to help HR leaders develop the “uncertainty ability” in leaders and managers.

Nathan Furr is a Professor of Strategy at INSEAD, where he teaches innovation and technology strategy. Nathan earned his PhD from the Stanford Technology Ventures Program at Stanford University and has written five books and over seventy articles on innovation, technology, and transformation.

Susannah Harmon Furr is a designer and art historian and founded a women's clothing line inspired by her research. She is currently creating a hope accelerator in Normandy, France to teach regenerative ecosystems and transformation for individuals and families. Nathan and Susannah are coauthors of The Upside of Uncertainty (HBR Press July 2022).

Jessica Knight is a vice president of research in the Gartner HR practice. She leads research teams to identify best practices and new opportunities to address HR executives’ most urgent challenges. Her areas of focus include employee experience, organizational culture, change management and the future of work.