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Assist With Impact

Liz Van Vliet - Executive Assistant Coach & Trainer

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If you're ready to be more proactive and be the "little hinge that can swing big doors" then Assist With Impact is a must-listen podcast. Join your host Liz Van Vliet and learn practical tips, strategies and insights that will help you move beyond being simply an order-taker.
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In this special "road rambling" episode, Liz announces the conclusion of the "Assist with Impact" podcast at episode 200. Reflecting on the podcast's origins and journey, she shares her motivations and plans for the final episodes. Key Topics Discussed: Origins of the Podcast: Started in June 2016 as "Being Indispensable." Challenges Overcome: Podc…
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The focus of this solo episode is your verbal communication skills and common blocks that get in the way of you being a confident and capable communicator. This episode is part of our theme for March. It’s the ‘Power Skills’ impact and insight zone. Power Skills are your supercharged soft skills and in my world, there are ten key Power Skills that …
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It's a solo episode from Liz. All about improving how we ask questions, especially when it comes to asking questions of the person or people we support. This month, we're focusing on enhancing our skills in managing up and engaging effectively with leaders. It's what I describe as the 'Leader Insight & Impact Zone'. Why Questions Matter - Asking th…
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🎙 Navigating the Labyrinth of Boss Personalities🎙 In this enlightening episode, dive deep into the complexities of workplace dynamics as we explore how to effectively manage up by understanding and adapting to different boss personalities. From the reflective introverts and the communicative extroverts to the goal-driven advancers, the team-focused…
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Overview: In this enlightening solo episode, your host Liz Van Vliet revisits the influential concept of Personal SWOT Analysis, a tool she first introduced in Episode 70. With her signature friendly and engaging tone, she delves into this comprehensive self-assessment method, guiding listeners through the nuances of evaluating their Strengths, Wea…
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Embracing 2024 with Reflection, Review, and Goal-Setting Welcome to the first episode of Assist With Impact for 2024! In this episode, we dive into the importance of reflection and goal-setting as we step into the new year. Join us for Episode 191 as we explore how to make the most of 2024. Key Highlights: 1. New Year Reflections and Challenges: - …
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In this milestone episode (we've hit 190 guys!), Liz celebrates overcoming challenges and embracing change and opportunity. 2023 marked her Ten Year Cancerversary with Liz sharing the joys and trials of this significant personal triumph. Reflecting on the evolution from 'My EA Career' to 'The Linchpin Assistant', we also delve into the concept of '…
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You would have to have been under a rock in 2023 not to have seen at least ONE podcast episode, article or social media talking about the rise of the CoS role (Chief of Staff) as a potential career path for Executive Assistants. So unless you have just emerged from under your rock, you may be familiar with Maggie Olson from Nova Chief of Staff. In …
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Doriette McIvor Stone is an Executive Assistant with over twenty years of experience supporting C-Suite leaders. She is also a marketer, a salesperson and a customer service person. Currently Doriette supports the CEO of the Australian Olympic Committee. In Part Two of our interview we explore the importance of intuition and emotional intelligence …
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Doriette McIvor Stone is an Executive Assistant with over twenty years of experience supporting C-Suite leaders. She is also a marketer, a salesperson and a customer service person. Currently Doriette supports the CEO of the Australian Olympic Committee. In Part One of our interview we explore how Doriette came to the role of EA from a career in Ev…
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A solo episode where your host, Liz Van Vliet gives an update on what has been a whirlwind of a month and shares some highlights from her recent trip to Ottawa. It's been a jam-packed schedule but Liz is enjoying meeting so many new faces and giving them a dose of Vitamin Liz. Mentioned in the episode is the following question that Liz asked of Ban…
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Welcome to Episode 185 of Assist With Impact, where we empower administrative professionals like you to make your hard work visible and impactful. In this episode, we're diving into "Five Ways to Ensure Your Invisible Work is Visible." It's an important topic because so much of what you do as an assistant is like the proverbial iceberg - hidden ben…
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A solo episode where your host, Liz Van Vliet gets her 'ranty pants' on about advice she sees being given to assistants that is flippant and unhelpful (in her opinion). Listen to the episode if you want to be reminded that you're more than just an 'admin' and deserve the same level of respect and consideration as any other professional. Connect wit…
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In the second part of her interview with Liz Van Vliet, Robyn Greaves talks about the silver lining of redundancy, the value of curiosity and the skills and capabilities that allowed her to adapt and adjust as an Executive Assistant. Robyn shares how her final role as an EA gave her "permission to have a voice" beyond the one on one relationship wi…
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Robyn Greaves is an award winning business administrator with 15 years experience as an Executive Assistant. Born in the UK, Robyn has extensive experience providing high level strategic and operational support to CEOs and Directors both in the UK and Australia. She has worked across a wide range of industries including not-for-profit, media publis…
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A special solo episode sharing the audio from a series of three videos I posted last week on LinkedIn to celebrate my ten year 'cancerversary'. An episode for new listeners who haven't heard my cancer story and old listeners who I'm fortunate to have in my life because of the serendipity of my cancer diagnosis. An episode that shares both the grim …
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Amy Crumley learned the intricacies and nuances of the Executive Support profession from her mother and grandmother, who rendered their support to high-level executives in Atlanta, Georgia, and Denver, Colorado in the United States. Amy's own career path has followed a diversified route, traversing the foundation of owning a cabinet company, owning…
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Amy Crumley learned the intricacies and nuances of the Executive Support profession from her mother and grandmother, who rendered their support to high-level executives in Atlanta, Georgia, and Denver, Colorado in the United States. Amy's own career path has followed a diversified route, traversing the foundation of owning a cabinet company, owning…
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Join your host Liz Van Vliet as she gives you an overview of what will be covered in her upcoming webinar designed to help you build your strength in the area of strategic thinking! We discuss the 4 areas that Liz will be outlining that all contribute to you being able to show up as a more strategic assistant. The four focus areas are: Know Think S…
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Nikki-Lee Prismall is an extremely busy woman. She is EA to the Enterprise COO for KPMG Australia and also National Manager Business Support at KPMG Australia. In Part Two of this episode pair, your host Liz Van Vliet explores Nikki's EA role supporting the Enterprise Chief Operating Officer for KPMG Australia and how an invitation to contribute to…
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Nikki-Lee Prismall is an extremely busy woman. She is EA to the Enterprise COO for KPMG Australia and also National Manager Business Support at KPMG Australia. In this two part series, Liz Van Vliet uncovers Nikki's early career experiences and the transferable skills she developed and brought across into her EA role with KPMG. We discuss the impor…
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In this weeks solo episode your host Liz Van Vliet shares five tips that Executive Assistants, Personal Assistants and Administrative Assistants can implement that will ensure they are seen as more than transactional and reactive and instead be perceived as strategic, big-picture thinkers. The new and updated website for The Linchpin Assistant Conn…
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Description: In this solo episode, we explore how AI and ChatGPT are changing the administrative profession and whether they pose an opportunity or threat for you as an administrative professional. We discuss a recent experiment conducted by the New York Times and share insights on how AI can help you in your daily tasks while also emphasizing the …
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In this episode of Assist With Impact, Liz’s guest is Dr. Kirstin Ferguson AM an author, columnist and company director. Liz talks with Kirstin about her experience navigating the career ‘climbing frame’ and her latest book, Head & Heart: The Art of Modern Leadership. Kirstin shares some pivotal moments in her career, including when she was debatin…
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There seems to be a real push on for assistants to aspire to more. Even the term 'assistant' is apparently uncool! On the one hand, you're being told that you're more than 'just an assistant' and then seeing programs that promote you to aim to be more than just an assistant. I don't know about you, but I'm confused. In this solo episode I share my …
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In this episode, Liz shares a simple yet effective framework for assistants to build and maintain their understanding of their manager's needs and priorities. She talks about how managing different needs and priorities across different executives can cause stress and anxiety and contribute to overwhelm. Liz introduces the 3 Ps - Preferences, Priori…
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Liz’s guest is Ruth Kilah, Founder & CEO of Hoxton Hyde. She is an Australian based, International Executive Assistant Coach + Mentor and International Speaker. Ruth provides one to one and group coaching program for Assistants. Ruth specialises in helping assistants become strategic thinkers and operators. As a former Senior Executive Assistant an…
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All good things are worth waiting for, including Liz's word for 2023! In this episode Liz shares the word that she has decided aptly describes her outlook for 2023. If you want to stay across all the upcoming announcements around Power Skills for Linchpin Assistants, make sure you're following Liz on Instagram - https://www.instagram.com/lizveevee/…
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A solo episode encouraging assistants to embrace their inner 'slinky' and reflect on the Power Skills that enable Linchpin Assistants to stay in that impactful zone. Episode 107 - Why Assistants Are The Human Equivalent Of A Slinky can be found below: https://myeacareer.com/podcasts/107-why-executive-assistants-are-the-human-equivalent-of-a-slinky/…
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My interview today is with Jessica Davies. Operations Manager for Dr. Peter Fuda, based in Sydney, Australia. Jess has worked with Peter for over four years now. Commencing in an EA capacity and subsequently moving into the role of Operations Manager early in 2022. In that capacity, Jess partners with Peter across three key streams; his consultancy…
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For two decades, Dr. Peter Fuda has been a Sherpa to leaders, teams and organizations across the globe as a consultant, coach, author, researcher, speaker and professor of management. Andy Penn, the former CEO of Telstra (Australia’s pre-eminent telecommunications company has said of Peter “If I can only spend an hour with one person, I choose to s…
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It’s a delight to bring you my interview with Candice Burningham, the Founder of Admin Avenues and a former Executive Assistant to some of the biggest names in media. Leaders Candice has supported include the President of NBC News International, Managing Director of Channel 9 and CEO of SBS. Candice is the Founder of Admin Avenues, an online platfo…
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Episode 163 is my interview with Jeanette Botha. Jeanette is an experienced business leader and currently VP of Sales Development for a multi-national based in Bonn, Germany. Her main responsibility is leading all Sales initiatives, programs and initiatives with the 40 EU countries to deliver their revenue targets. Jeanette is also an ICF (Internat…
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This week's solo episode is a 'love letter' to the committed and concerted efforts of the delegates, members and observers that attended Week 1 of the WA-Summit this past weekend. If you aren't already aware of the tireless work being undertaken by this global coalition of administrative networks and associations then I encourage you to familiarise…
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Episode 161 is a solo episode sharing an article I recently read in the Harvard Business Review by Liz Wiseman, author of Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact. https://hbr.org/2022/09/should-you-really-be-indispensable-at-work I shared a book review in Episode 145 that you should listen to if you’d like an ove…
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Episode 160 is my interview with Steuart Snooks, Based in Melbourne, Australia, he is an Email and Workplace Productivity Expert. Steuart works with business owners, senior executives, their EAs and support teams who are overloaded with email and crying out for practical, affordable solutions to the relentless demands of email and the workload it d…
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In order to assist with impact you need to be trustworthy, to be that safe pair of hands for your executive. But for you to reach that point you also need to have built and maintained your crediblity. In Episode 159 of the podcast I share some Stephen M. R. Covey wisdom with you. The four must-do's if you want to be seen as credible. He explored th…
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The final episode in my little three-part series with tips and strategies to help you lift your effectiveness when it comes to managing your Executive's inbox and crafting emails. In this final episode of the series I share 3 'mini' tips that will hopefully be of benefit to you. Upping your email effectiveness builds the partnership between you and…
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My second hack for upping your effectiveness is about the structure of your emails. It’s an approach called BLUF which stands for Bottom Line Up Front A BLUF (bottom line up front) is a framework where the essential information is placed at the beginning of the text, rather than the end. The BLUF framework makes you more credible. You will sound mo…
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Welcome to the first of a three-part series designed to help you be more proactive and effective. In this episode I share an approach to crafting email subject lines that have more impact. Effective subject lines clearly communicate the action you expect or want the recipient to take. It’s effectively cuing the person - saving them time and mental …
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Ursula Kohler understands just how vital an effective EA can be for their manager and their organisation. As the founder and MD of Capital EA, Ursula is a leader and advocate for upskilling and training EAs in Australia so that they can cultivate a "can do" solution focussed attitude. It was an honour to interview Ursula for the podcast. It is a 'h…
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While our emotions have evolved to help us, there are times when our emotional responses no longer serve us for a variety of reasons. Unwanted emotional triggers can range from being a minor nuisance, to in some instances, leading us towards behavior we may later regret. I like to say we are human beings, not human doings. Assistants are required t…
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Lauren Calvert is a Strategic Business Partner and career EA with over 15 years experience working with CEOs of multi-national and blue chip organisations. In 2019 Lauren launched The Well-Suited Group - a ‘go to’ agency for businesses and individuals in need of premium administrative support, creating opportunities for women in senior executive su…
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In Episode 152 I'm sharing the outcome of a 'laser' coaching session I had recently with an Executive Assistant earlier this year. Listen to this episode to hear: 1. The situation/context 2. The gaps we identified and the steps I suggested to help this assistant reset and re energise the relationship and build trust and confidence 3. The five chall…
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I'm sharing some exciting news in this episode of the podcast that I hope you will be excited about too. I'd love to hear your thoughts on my news so feel free to email me at liz@myeacareer.com or send me a message on LinkedIn or Instagram https://www.instagram.com/lizveevee/ https://www.linkedin.com/in/lizvanvliettrainerspeakercoach/…
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Episode 150 is the third in my series on the three biggest challenges I hear from Executive Assistants. In this episode I share my own struggles with this topic and how I strive every day to overcome lack of confidence. I share three resources to help you continue to make progress with building and maintaining your confidence. I also celebrate that…
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The second episode in my trio of episodes focusing on the top three challenges I hear from Executive Assistants. This one is all about how to manage priorities. I share three concepts and approaches to managing the shifting sands that EAs deal with on a continual basis. Resources discussed in this episode: Resource #1 Book - Managing Up by Mary Aba…
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Feeling unable to say no is one of the biggest challenges that I hear from Executive Assistants. In this episode and in coming episodes I will be sharing with you the top three challenges I hear from EAs when I survey them prior to delivering my training programs. In each episode I will share three tools, tactics or resources to help you meet this …
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A solo episode kicking off 2022 with a book recommendation. - What defines a 'giver', a 'taker' and a 'matcher' - Why this applies particularly to Executive Assistants - How I relate to being a failing giver and the cost it takes on me - How it applies to my word of 2022 - My wish for you, my lovely listener Watch the TEDx talk where Adam Grant tal…
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