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For Business leaders looking to scale and grow this podcast will have topics on leadership, finding your why in your journey, retail business strategies, customer experience models, coaching teams in the workplace and many more.
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Find Your Gods is a celebration of the ancient myths and an exploration of their resonance in our modern world. In each episode, we take a look at a story from mythology and explore the underlying themes and ideas. The gods are still among us. You just have to look for them.
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👉 What are the ways SMEs can equip themselves to build a sustainable people strategy in a market that is currently dominated by high staff turnover such as Retail. 👉 The role that culture plays in retaining top talent. 👉 The impact of using values when managing teams in a business and how this impacts the culture. 👉 Creating Psychological Safety wi…
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The SME Retail landscape has become a challenging area to operate in as many Retailers are struggling with increasing costs and labour shortages with retention and engagement being an area of concern in the marketplace. In this discussion we covered areas such as: Margin, Omnichannel, Recruitment and Engagement. Success in Succession planning and h…
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In this episode I discuss where digital fits into the Retail landscape to enhance the customer experience and create a better offering through the use of digital platforms within it. We also look at future trends and what is coming down the line to support the omnichannel and forge a stronger connection from online to offline shopping. Retailers ha…
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On this episode I am joined on the Retail series with Karim Doukir also known as the Fresh Prince of Retail we discussed areas of Retail that are waiting to be potentialized on as there is now an even BIGGER appetite for bricks and mortar Retail then ever before. Creating the shop floor experience starts with understanding the personality of a Reta…
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The superpower of Resilience and how to harness it In this episode I spoke with Andrew Fitzgerald author of "How did I get here travelling the road of resilience" we discussed his book and how the events that occurred in his life has shaped him in building resilience through his personal and business relationships and success. We discussed the ups …
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In this last episode I spoke with Dan Ryan he is a Retailer at heart that after working across the globe for large global brands like Selfridges also known as Brown Thomas here in Ireland and Penneys also known as Primark globally he now works as a mentor and investor to start up Retail brands. Dan talks us through his own journey in Retail and how…
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Paul is the Managing Partner of Shuz that operate 23 Skechers stores in Ireland and employ over 300 staff. This episode was centred around “Strong City Centres need Strong Retailers” We discussed on the episode the Retail landscape currently with Highstreet and Shopping centre locations. The role that government and local Councils play in supportin…
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How visually enticing is your store window to passers by? 🧐 Experience starts outside the front door of a store. How do you increase sales? 🤷🏼‍♀️ You can’t without customers inside your store so you really need👇 ✅Higher footfall in your business. This comes from creating windows and displays in your store that entice customers to come in and shop. …
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Creating Customer Service from the Shopfloor In this episode I discussed with Alf Dunbar how he created his customer service model for Retailers "You Are The Difference" and how his personal journey started. In this candid conversation we discussed some of Alf's winning strategies on: - The power of visualisation - At the end of everyday using refl…
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In this episode I was joined with Ted Rubin the leading social marketing strategist and creator of Return on Relationship we discussed: How to connect on a personal level with your customers that not only builds brand loyalty but also creates a community around your brand. The role companies need to play online with their customers in order to crea…
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In this episode I was joined with Margaret Bourke Service Director from Positive Systems Solutions. We discussed on this episode the challenges, opportunities and growth within the current SME Retail Market. Some of the areas we discussed were: The supports available to Retailers at present and how they can be accessed by business owners. The chall…
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In this last episode on Retail Marketing myself and Richard Liverman delve into the role marketing plays with staff and customers. We want to understand how and why and how successful marketing is built into the culture of an organisation in an authentic way. Some of the topics we covered are: Who talks to your customers Benchmarking good – how is …
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So, whether you're selling anything the objective is clear: 🤚 We need customers 🤚 We need new customers 🤚 We need to protect our existing customers And Yes, we haven’t forgotten the most crucial customer and the most cost to our business is our staff and teams that serve our customers every day. 🤚 We need to inspire our teams This Friday at 11am se…
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In this first episode in a three part series, I will be discussing with my guest Richard Liverman all things related to Retail Marketing. We discuss best practices, innovation in this space and how Retailers can get more clarity on how to execute marketing for their bricks and mortar retail stores. We discuss strategies around using a low-cost budg…
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In this last episode of this four-part series Retailing with Meaning. We delve into sustainability and ethics within retail brands. The areas we discussed: How can smaller Retailers make everyday changes to be more sustainable. The role that ethics plays in sustainability within Retailers and how some brands are leading the way in driving this as p…
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In this third installment of this four-part series "Retailing with Meaning" we discussed "The People in Your Retail Business" covering the following areas: - The importance of getting the basics right with your staff starting with your onboarding, training the team and succession planning. - The role of the team on the shop floor, head office depar…
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In this second installment of the four-part series Retailing with Meaning we discuss Shop Merchandising and Display. If your selling products this is one really not to be missed, we discussed the following: -Measuring linear per sq footage, turnover per sq foot and how smaller businesses can create free tools to measure turnover in their Retail Bus…
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In this episode of this four-part series I will be discussing a topic each week with Tim Radley owner of VM Unleashed and author. In this first episode we discussed Store Concepts: We delved into 4 areas Shopper Paradise, Collection Crossroads, Community Hub and Business Centres. Less stock and more showcasing of products with experiences built int…
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In this episode I was joined by Sile Ui Chiarain Psychotherapist and actress to discuss vulnerability and authentic leadership. We discussed: How can leaders be able to get in touch with their vulnerability within a productive discussion, requires an integrity in the transparency of being authentic to oneself. How authentic leadership is an ethical…
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In this episode of the six-part leadership growth series I am joined with Paula King Master Coach. We discussed: The role of new leaders in the workplace fostering coaching for the first time with teams new and already established what approach to take. Empathy in leadership and having a balanced approach that doesn't lead to burnout through the us…
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In this episode of the leadership growth series. I am joined by Simon Haigh a thought leader in leadership. We deep dived into the challenges of being in leadership and how teams manage through poor leadership and the impact this has on culture, passion and overall job satisfaction. We discussed challenges that leaders face in the present and how p…
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In this second episode of the Leadership Growth series I spoke to Dr Susie Mitchell an internationally renowned Coach. We spoke about: How leaders support the team as a collective when coaching them on learned behaviours and emotional habits to be unlearned. What is the key ingredient to putting this into practice as a coach. What role does having …
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In this episode of the leadership growth series I spoke with Hortense Le Gentil author of "Aligned: Connecting Your True Self with the Leader You were meant to be." We discussed the following: The role of alignment within ourselves and how do we find that if we are lost or seeking that understanding of fulfilment. Understanding our own purpose and …
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In this episode I spoke with Oonagh O Hagan entrepreneur and owner of Meaghers pharmacy. We discussed her journey into setting up her first business and the strategies she used to grow her team and extend her store portfolio. Some of the areas we discussed were; Having a clear vision of your business who you serve, and the ethos and mission embedde…
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In this episode I spoke with David Nally HR for the DIY Retailer Woodies DIY. We delved into the challenges that Retailers have currently with retention, recruitment and cultivating a winning culture in a business. Discussing some of the following araes: The key role in having brand values, ethos and a mission statement has in your business and how…
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In this episode I spoke with sustainability consultant Linda Warde founder of Green Zebra a company that looks to support and educate Retailers on having a more sustainable approach to how they operate their stores. We will discuss the following: Understanding the complexities of sustainability practices in Retailers. How SME Retailers can start th…
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In this episode I spoke with Jim Frawley on leadership and coaching in the workplace and how management teams can cultivate this more. We discussed some challenges and opportunities that leadership teams have when coaching teams in the workplace. The challenges facing leaders in the workplace currently. The current trends in the workplace and how t…
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In this episode I am speaking to Tim Radley on Retail Buying and Stock Management. We discussed the following: How Retail has evolved over time and the new bottom-up structure businesses are now moving into. We share insights into how Retailers can structure better processes to drive a more collaborative approach to their buying and ranging of stoc…
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In this episode I will be delving into the role coaching, mentoring and training plays in Retail and how to best implement this in organizations in order to retain and engage staff in the workplace. I will be speaking to Robb Marr Coach and author of "The Lost 90%" we chat about his book and the role it has played in his own journey. In the discuss…
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In this episode of the Retail Growth series I will be speaking to Claire Boscq Scott. Claire is a bestselling author and creator of the BizShui Method whereby Feng Shui principals are applied to organisations to improve and grow customer and employee experiences. I will be discussing: How Retailers can implement Feng Shui methods to drive a better …
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In this episode I will be chatting to Sales Relationship Coach Jason Cooper. We discuss the power of relationship building with customers. Some of the topics we discussed were: Selling and focusing on the Customer first and Sale second Relationship approach when building trust and rapport with customers. We also delve into attaining new customers a…
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Louise will be discussing the future of Retail with two John Andrews a Retail strategist and thought leader and Ted Rubin a bestselling author and leading Marketing expert. They just released a book called "Retail Relevancy" that is filled with strategies and techniques around growing your Retail business. We discussed: How Retailers can drive omni…
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You think you know the story of Pygmalion and Galatea, but you don’t. The myth of the artist who falls in love with his creation is lovely but quite different from the original text. In this episode, we’ll look back at Pygmalion and trace the path of his romantic but surprisingly kinky story all the way to the modern day versions.…
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The story of Persephone and Hades is a complicated one. It has fear, disappointment, anger, joy, love, wonder, and reconciliation. No surprises there. It is, after all, the story of a marriage. In this episode we take a little trip to the Underworld, getting better acquainted with Hades and taking a closer look at his courtship of Persephone.…
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