Best LSTN Media LLC Podcasts (2024)

1
2024 Benchmark Report Par 1: Biggest Changes, Key KPI's and Trends [E133] 32:07

4h ago32:07

32:07

In this episode of "Business by the Numbers," Hunt Demarest, CPA, kicks off a three-part series breaking down the 2024 Automotive Industry benchmark report for auto repair shops across the country. This report gives a clear look at how shops are performing financially and operationally, helping owners see where they stand. Key Points: • Benchmark R…

1
Mailbag: Should I Put In A Two Weeks Notice? [E149] 22:54

6h ago22:54

22:54

Matt Fanslow explores the contentious topic of whether employees should give a two weeks notice when leaving a job. He challenges the power dynamics and expectations between employees and employers, questioning the fairness of this common practice. Matt highlights the lack of reciprocity from employers regarding severance packages and the potential…

1
Manage Your Stress & Drive Success with Jeff Salzenstein [E115] 46:53

2d ago46:53

46:53

When running your auto repair shop, burnout, stress, and exhaustion can feel like constant companions. How do you reignite your passion and find balance amidst the daily challenges? In this episode of the Auto Repair Marketing Podcast, Kim Walker hosts a solo cast with guest Jeff Salzenstein, a former professional tennis player turned coach and spe…

1
Discussing D-Day + 80 Years [E005] 38:53

1d ago38:53

38:53

A lifelong student of history - this episode began as a serious topic of interest for Craig - and evolved into multiple conversations with a special guest. For our listeners, we took our time with this episode and it was reviewed with careful consideration due to the significance of the subject. On June 6, 2024 - many of us in the free world paused…

1
ERTC Update - Am I Going to Get Paid? [E132] 16:07

23h ago16:07

16:07

In this week's episode of Business by the Numbers, Hunt Demarest, CPA, dives into the latest updates on the Employee Retention Tax Credit (ERTC) from the IRS. This episode is a must-listen if you're unsure about your ERTC status or how it impacts your taxes. Explore the IRS's recent announcements and what they mean for your ERTC claims. Understand …

1
Old Yeller and the Aging Mechanical Specialist [E148] 27:26

2h ago27:26

27:26

Inspired by a listener's question, Matt discusses the physical limitations that come with age and the need for early planning and skill diversification. The episode highlights the importance of adaptability and collaboration to ensure aging mechanics remain valuable in the automotive industry. Show Notes Future Planning for Retirement (00:02:38) Ph…

1
Tapping Into Local Organizations For Business Help [E114] 26:00

2h ago26:00

26:00

Want to unlock new opportunities for your auto repair shop? Learn how to tap into local organizations that are eager to help your business thrive, connect with valuable resources, and maximize community support. We'll explore the benefits of the Small Business Development Center (SBDC), leveraging Downtown Development Districts, and participating i…

1
Friction is a part of Feedback with Chris Cloutier [E004] 36:34

8d ago36:34

36:34

This week Chris Cloutier is my guest on the podcast - and not just as my boss or a sponsor of this program - but as an excellent communicator and influential leader and one who I feel is exceptionally talented at delivering GOOD feedback. Even for people with above average communication skills - the necessity to give feedback is often one of the mo…

1
When Should I Take Social Security? [E131] 19:28

9d ago19:28

19:28

In this episode of Business by the Numbers, we dive into the intricacies of Social Security and the critical decisions that can impact your retirement planning. Whether you're nearing retirement or planning ahead, understanding when to start collecting Social Security is vital for maximizing your benefits. Key Points Discussed: The importance of co…

1
Marketing Lingo & Misconceptions [E113] 36:20

3h ago36:20

36:20

Are you an auto repair shop owner looking to demystify the world of marketing jargon and take your business to the next level? Join hosts Brian and Kim Walker in this must-listen episode of the Auto Repair Marketing Podcast as they unravel the mysteries behind marketing terms that could be holding your business back. Ever wondered if boosting a pos…

1
Sweat Equity with Bryan Pollack [E147] 54:51

14d ago54:51

54:51

Thanks to our Partner, NAPA Autotech "Diagnosing the Aftermarket A to Z," podcast host Matt Fanslow and guest Bryan Pollack, "The Beast from the East," explore "sweat equity" in the automotive repair industry. They discuss the dedication technicians invest beyond regular hours, contributing to personal growth and shop success. They emphasize mentor…

1
What is Going on with the Market & Rates? [E130] 31:24

22d ago31:24

31:24

Thanks to our partners, NAPA TRACS and Promotive In this week's episode of Business by the Numbers, Hunt Demarest, CPA, dives into the recent market volatility triggered by a disappointing jobs report and poor earnings from major companies. He explains the role of the Federal Reserve and the implications of the SOM Rule on predicting recessions. Ma…

1
Social Constructs...Game Theory...and Auto Repair [E146] 25:46

6d ago25:46

25:46

Thanks to our Partner, NAPA Autotech Matt Fanslow explores social constructs, relationships, and game theory. Inspired by a wedding he attended and a personal story about a friend dealing with infidelity, he highlights the importance of clear communication and expectations. He connects these themes to game theory, illustrating its relevance in both…

1
A Marketer's Take on "Just Say Yes" [E112] 19:28

6d ago19:28

19:28

Join Brian Walker in this thought-provoking episode of the Auto Repair Marketing Podcast as he delves into the controversial philosophy of "just say yes" in the auto repair industry. Brian explores how this approach can influence your marketing efforts, customer service, and overall shop success. He shares real-life examples of missed opportunities…

1
Do I Need a Financial Advisor? [E129] 26:15

29d ago26:15

26:15

In this episode of "Business by the Numbers," Hunt Demarest, CPA, discusses the value and considerations of having a financial advisor. He addresses common questions about the necessity of financial advisors and provides insights into when and why their services may be beneficial. Role of a Financial Advisor: Financial advisors offer expertise in m…

1
What is YOUR Responsibility When Working With Professional Marketers? [E111] 28:03

1M ago28:03

28:03

Join Kim, in this episode of the Auto Repair Marketing Podcast as she dives into the key responsibilities shop owners have when teaming up with professional marketers. From the importance of honesty to the need for regular communication and thinking like a marketer, Kim outlines seven essential points to enhance your partnership and boost your busi…

1
Matt Fanslow's Top Labscopes [E145] 32:46

24d ago32:46

32:46

Thanks to our Partner, NAPA Autotech Ready for Matt Fanslow's Top Labescopes? Show Notes PicoScope AESwave uScope Snap-On Vantage Pro Thanks to our Partner, NAPA Autotech napaautotech.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE Aftermarket Radio Network: https://aftermarketradionetwork.com/…

1
Diagnosing Communication Problems A to Z [E002] 29:35

1M ago29:35

29:35

Recorded Live at AAPEX 2023 Carm Capriotto, Craig O'Neill, and Matt Fanslow to discuss the launch of a new podcast by Craig O’Neill ‘Speak Up: Effective Communication,’ focusing on communication and leadership in the automotive industry. They explore the importance of effective communication, challenges in family businesses, and the impact of fear …

1
The Communications Journey Starts with Listening [E001] 19:33

1M ago19:33

19:33

In this introductory episode of the "Speak Up: Effective Communication" podcast, host Craig O'Neill emphasizes the importance of effective communication in both personal and professional contexts. Craig shares his journey of improving his communication skills, highlighting active listening and genuine interest in others. Craig and Carm Capriotto di…

1
Where Are We Communicating From? [E003] 24:22

1M ago24:22

24:22

In this episode of the "Speak Up: Effective Communication,” Craig shares a recent experience speaking at a local Autowares Council meeting held at the excellent facility of Westside Auto in Holland Michigan. With a nod to the appreciation for the venue—and yes, the challenges of presenting from a repair bay on a muggy summer night—we get a glimpse …

1
Effective Labor Rate [E128] 19:41

1M ago19:41

19:41

Thanks to our partners, NAPA TRACS and Promotive Today, Hunt explores how to understand and improve your effective labor rate, one of the most important aspects of running a profitable auto repair shop. Understanding Effective Labor Rate: Learn the difference between street rate and effective labor rate, and why focusing on the latter is essential.…

1
Just Fly the Darn Aircraft - Period! [E144] 28:56

1M ago28:56

28:56

Thanks to our Partner, NAPA Autotech Matt Fanslow emphasizes the importance of taking control of one’s life and career, especially during challenging times. Using the analogy of flying a plane, he stresses the need for focus and decisive action. Drawing from his mentor Robert "Dutch" Silverstein's advice to "fly the darn plane," Matt discusses pers…

1
Sometimes You Just Have To Go To War [E110] 21:38

1M ago21:38

21:38

Welcome to the Auto Repair Marketing Podcast with Brian Walker. In this solo episode, Brian discusses the importance of taking massive action during slow business periods. Drawing from a recent conversation with a shop owner, he shares strategies to combat slow times, including leveraging networking groups like BNI, using your CRM effectively, crea…

1
Daily Weekly Monthly Yearly : When and What should I be Looking for on My Financials? [E127] 28:59

1M ago28:59

28:59

Thanks to our partners, NAPA TRACS and Promotive In this episode, Hunt Demarest, CPA with Paar Melis & Associates, discusses the importance of regularly analyzing your financials. Learn how to effectively use daily and monthly reviews to drive your shop’s profitability and productivity. Key Takeaways: Daily Reviews: Focus on productivity using shop…

1
Setting Yourself Apart in a Sea of Mediocre - Arun Coumar [E109] 38:48

1M ago38:48

38:48

Today, we're excited to have a special guest with us, Arun Kumar, the owner of Driven Auto Care. In this episode, we’ll explore Arun's unique approach to defining and measuring customer loyalty, creating positive first impressions, and the crucial role of communication and transparency in client retention. We'll also discuss the impact of personali…

1
Can't We All Just Get Along? With Tanner Brandt [E143] 1:14:18

1M ago1:14:18

1:14:18

Thanks to our Partner, NAPA Autotech Matt Fanslow and guest Tanner Brandt discuss the recent assassination attempt on former President Donald Trump, the state of the country, and the impact of political polarization. They explore how media influences public opinion and the role of political figures in shaping societal views. The conversation highli…

1
Rent or Buy: Can I Afford to be my Own Landlord? [E126] 27:02

2M ago27:02

27:02

Thanks to our partners, NAPA TRACS and Promotive In this episode of Business by the Numbers, Hunt explores the benefits and considerations of owning your auto shop's real estate. Learn about financing options, affordability, and real-life examples to help you make an informed decision. -Understand different financing options for purchasing real est…

1
Are You Using DTCs to Diagnose Vehicles? [E142] 25:03

2M ago25:03

25:03

Thanks to our Partner, NAPA Autotech Matt Fanslow reflects on the profound influence of his mentor, Jim Wilson. He discusses Jim's unique diagnostic approach and the importance of networking and continuous learning from industry stalwarts. Show Notes The influence of mentorship (00:00:11) Learning from case studies (00:02:35) Diagnostic techniques …

1
Part 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108] 45:25

2M ago45:25

45:25

Welcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker! Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina. Michael has been a pivotal figure in our journey, and we are thrilled to share his insights on customer loyalty and…

1
Profit vs. Cash Flow: Common Issues & Solutions [E125] 33:13

2M ago33:13

33:13

Thanks to our partners, NAPA TRACS and Promotive In this episode, Hunt explores the crucial difference between profit and cash flow. Learn why your high profits don't always translate into more cash in the bank and how to better manage your shop's finances. Difference Between Profit and Cash Flow: Understanding why profit and cash flow are not the …

1
Rebounding After Failure [E141] 32:03

2M ago32:03

32:03

Thanks to our Partner, NAPA Autotech Matt Fanslow reflects on his early experiences in the automotive industry. He discusses the struggles and challenges he faced, as well as the opportunities that led him to specialize in diagnostics. Matt emphasizes the importance of perseverance, continuous learning, and hands-on experience. Show Notes A former …

1
Part 3 - Customer Retention Series - Loyalty Programs [E107] 48:50

2M ago48:50

48:50

Customer loyalty programs are crucial for retaining clients in the auto repair industry. On the Auto Repair Marketing Podcast, hosts Brian and Kim Walker explore this topic with Joe Schindler and Jeff Rudnick. Joe, a shop owner, shares his experiences with loyalty programs, while Jeff from Pit Crew Marketing offers insights on how these programs ca…

1
Avoid These Money Mistakes! [RR 967] - Remarkable Results Radio Podcast 37:56

2M ago37:56

37:56

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network 'Business by the Numbers' Podcast host Hunt Demarest discusses common financial mistakes, emphasizing the importance of building long-term wealth through prudent financial management and investment. The conversation covers managing personal and business expenses, the impac…

1
Mailbox - Self Rentals, S-Corps and Sales Tax [E124] 36:11

2M ago36:11

36:11

Thanks to our partners, NAPA TRACS and Promotive More listener questions answered! This week is all about S Corporation tax benefits, determining fair market rent when renting property to yourself, and the details of sales tax on internal transactions. Optimize your tax strategy and enhance your business operations. • Understanding the advantages a…

1
Tool Dealer Quid Pro Quo [E140] 19:28

2M ago19:28

19:28

Thanks to our Partner, NAPA Autotech napaautotech.com Matt Fanslow discusses the importance of forming relationships with tool truck dealers. He emphasizes the benefits of sharing information and knowledge, highlighting the potential for mutual support and collaboration within the automotive industry. Show Notes Interactions with Tool Dealers (00:0…

1
Part 2 Customer Retention Series - Service Advisor Role [E106] 42:17

2M ago42:17

42:17

In this episode of the Auto Repair Marketing Podcast, hosts Brian and Kim Walker are joined by Rena Rennebohm to discuss the crucial role of service advisors in customer retention. Part of a customer retention series, this conversation highlights the importance of tailored, one-on-one service advisor training. Key topics include the shop owner's ro…

1
The Do's and Don'ts of Owner Financing [E123] 44:30

2M ago44:30

44:30

Thanks to our partners, NAPA TRACS and Promotive Did you know that NAPA TRACS has onsite training plus six days a week support? It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice. Let us prove to you that Tracs is the single best shop management sy…

1
The Perfect Marriage of Content and Instructor [E139] 39:01

2M ago39:01

39:01

Matt Fanslow and Carm Capriotto, from the Remarkable Results Radio Podcast, discuss their experiences at the NAPA Autotech Training Research Center in Canton, Ohio. They emphasize the importance of accurate and applicable training, lifelong learning, safety, and respect when working with electrified vehicles, and the evolving technology in the auto…

1
Part 1 - Customer Retention Series - Your CRM [E105] 50:51

2M ago50:51

50:51

In this episode, Brian and Kim kick off a series on retention marketing, focusing on how auto repair shops can utilize Customer Relationship Management (CRM) systems to enhance customer loyalty and communication. They are joined by Greg Rainville from Steer and Chris Enright from Enright Automotive, who share their expertise and experiences. Thank …

1
Overtime, Hiring, Firing with Jamie Hasty [E122] 44:42

3M ago44:42

44:42

This week, Jamie Hasty from Southeastern Employer Services Corporation (SESCO) joins Hunt to discuss HR and employment law topics for auto repair shop owners. Jamie provides expert advice on managing overtime, understanding exemptions, and maintaining compliance with labor laws. This conversation is essential for any auto repair business looking to…

1
Finding and Creating Content [E104] 28:28

3M ago28:28

28:28

Want to create content that really connects with your audience? Learn how to identify what your customers need, personalize content from your shop, and tap into local community insights for better engagement. We'll share practical tips on using Canva, planning your content calendar, and driving more traffic to your website. Plus, discover strategie…

1
Just Be Honest [E138] 23:28

3M ago23:28

23:28

Matt Fanslow discusses the importance of understanding technicians' value, open communication about compensation, and collaborative problem-solving. Show Notes Dutch Silverstein - Straight Talk to Technicians [E018]: https://mattfanslow.captivate.fm/episode/018 Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]: https://mattfanslow.ca…

1
To Withhold or Not To (And How) [E121] 34:14

3M ago34:14

34:14

In this episode of Business by the Numbers, Hunt simplifies the W-4 form process for auto repair shop owners, employees, and families to avoid tax-time surprises. Whether you’re filling out your own W-4 or helping a team member, this guide makes it easy to get your withholding right. Key Sections of the W-4 Form: Learn how to correctly fill out bas…

1
Promotional Products for Auto Repair Shops [E103] 52:47

3M ago52:47

52:47

When looking to enhance your auto repair shop's visibility, promotional products can make a significant impact. In this episode, host Kim Walker welcomes Megan Romano, owner of Romano Promo. Megan shares her journey into the promotional products industry and underscores the importance of having a strategic plan for their use. She also highlights th…

1
Bill Walton [E137] 23:39

3M ago23:39

23:39

Matt Fanslow reflects on the life and career of basketball legend Bill Walton. Matt discusses Walton's achievements, his Hall of Fame status, and Walton's positive attitude and influence. Show Notes Bill Walton's College Years (00:01:14) Bill Walton's NBA Career (00:02:48) Walton's Broadcasting Career (00:10:40) Walton's Philosophy and Legacy (00:1…

1
What Is/Was Going on with GME (Gamestop) Stock? [E120] 33:07

3M ago33:07

33:07

This week, Hunt unravels the mystery behind the AMC and GameStop stock phenomena that has captivated the financial world. Institutional Investors: Who they are and their impact on the stock market. Private Equity Dynamics: How firms like Bain Capital manipulate markets. Short Selling: A simple explanation of this complex strategy. Public Power: How…

1
Key Questions with Elijah McMillan [E136] 1:10:59

3M ago1:10:59

1:10:59

Thanks to our Partner, NAPA Autotech napaautotech.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE Aftermarket Radio Network: https://aftermarketradionetwork.com/ "In the world of automotive repair, specialization can be key to success." Elijah McMillan, shares his journey into key programming. Inte…

1
Should an Auto Repair Shop Use a Local Marketing Company or Marketers Who Specialize in Auto Repair Shops? [E102] 42:32

3M ago42:32

42:32

When choosing a marketing company to market your auto repair shop you may find yourself deciding between a local marketer in your hometown or an auto repair marketing specialist whose office is halfway across the country. Which one should you choose? There’s no wrong answer. But as agency owners who used to be local generalist marketers and now spe…

1
Should I Pay My Spouse? Should We File Separate? [E119] 35:13

3M ago35:13

35:13

Thanks to our partners, NAPA TRACS and Promotive This week, Hunt talks about a $40 million tax bill that teaches critical lessons on spousal tax liabilities and business strategies. Explore the "Innocent Spouse" provision and its complexities: Learn how this provision can shield a spouse from tax liabilities and why proving innocence can be challen…

1
Zero Sum and Pro Wrestling [E135] 23:58

3M ago23:58

23:58

Matt Fanslow explores the concept of zero-sum games in life and business, emphasizing the importance of collaboration over competition. He uses professional wrestling as an analogy for teamwork, discusses the value of continuous training, and advocates for ethical business practices and the benefits of a supportive industry network. Show Notes Zero…

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