Best Mathew Patterson Podcasts (2024)

1
Work Less AND Be More Productive! 2:54

3h ago2:54

2:54

What if working less could actually make you more productive? At Incite Tax, we’ve uncovered a revolutionary approach to productivity that goes beyond clocking hours. Our CEO, John Briggs, has developed the 3.3 Rule—a method that redefines the traditional workday by balancing focused work with intentional breaks. We’re committed to helping you achi…

1
Supportive Shorts — My First Customer Service Job 2:59

5d ago2:59

2:59

Mat describes his first customer service experience working as a paper boy. What was yours? Email thesupportive@helpscout.com to let us know.

1
Ready to Thrive with a Team that Invests in You? 2:20

5d ago2:20

2:20

Join Our Team at Incite Tax! Are you passionate about helping small businesses succeed? Do you thrive in a team environment that values growth, fun, and professional development? Incite Tax is looking for talented, driven individuals like you to join our family of tax pros and financial experts! At Incite Tax, we’re more than just numbers and sprea…

1
Episode 5 - Escape the Queue 32:59

27d ago32:59

32:59

Mat chats with Elyse Mankin, experienced support leader and former headband girl to talk about her experiences moving from frontline support into a leadership role. They discuss the challenges of making time to get out of the queue, Elyse's strategies for planning her time, delegation, and focus, her favourite leadership resources, and the power of…

1
From Zero to 7 Figures with Christine McCarron 20:23

1M ago20:23

20:23

Thanks to real estate investing, Christine McCarron went from less than $0 to a 7-figure net worth starting at age 50. Through her coaching, courses, podcasts, and books, she loves sharing what she's learned to help other women exceed their expectations and create a legacy. Join John as he interviews Christine on getting into real estate, fighting …

1
Global Leadership in Clinical Research: A Conversation with Peter Ronco, CEO of Emmes 30:38

2M ago30:38

30:38

In this episode of BioTalk, Rich Bendis, President and CEO of BioHealth Innovation, Inc., sits down with Peter Ronco, Chief Executive Officer of Emmes, a global full-service Clinical Research Organization (CRO). Peter discusses his transition from leading roles at Janssen R&D and Bristol Myers Squibb to guiding Emmes' strategic direction and operat…

1
Episode 4 - Greatest Mistakes in Customer Service History 19:26

2M ago19:26

19:26

In this episode, Mat shares stories and lessons from six examples of customer service fails throughout history — from poor quality trade goods in ancient Mesopotamia to spectacularly bad motel service in present-day Australia.

1
Navigating Workforce Trends in Biotech and Government: Insights with Brad Sibbald and Sarah Porter of Kelly Services 40:16

1M ago40:16

40:16

In this episode of BioTalk, Rich Bendis, President and CEO of BioHealth Innovation, Inc., welcomes Brad Sibbald, Vice President of Kelly Science and Clinical, and Sarah Porter, Vice President of Government Solutions at Kelly Services. Together, they explore the critical trends and strategies shaping the biotech and government workforce landscapes, …

1
Work-life Harmony with Bessi Graham 1:02:04

2M ago1:02:04

1:02:04

Join John as he and Bessi discuss the nuances of The 3.3 Rule. They cover any potential problems people might raise about giving employees time off during the workday. This podcast episode was recorded and graciously given to us by Bessi. Follow Bessi: https://bessigraham.com/ John Briggs | Tax Genius info@incitetax.com 801-999-8295 Visit our websi…

1
Bringing the BioHealth Capital Region to South Africa: A Conversation with Global Innovators 26:17

2M ago26:17

26:17

In this special episode of BioTalk, Rich Bendis, President and CEO of BioHealth Innovation, Inc., hosts a compelling discussion with three groundbreaking guests from South Africa: Johann de Bruyn, CEO of TASK, Ethan Hunter, Chief Operations Officer at Immobazyme, and Dr. Carla Eksteen, Postdoctoral Research Fellow at Stellenbosch University. Togeth…

1
Supportive Shorts - Time is Money 3:36

2M ago3:36

3:36

The Biden/Harris White House recently announced their "Time is Money" governmentwide crackdown on customer unfriendly practices. What's it all about, and will it make any difference to real world customer experience for Americans...Mat Patterson takes a look. Here's the White House statement: https://www.whitehouse.gov/briefing-room/statements-rele…

1
Exploring ARPA-H Innovations: Insights with Craig Gravitz and Jenica Patterson, Ph.D. 39:12

2M ago39:12

39:12

In this episode of BioTalk, Rich Bendis, President and CEO of BioHealth Innovation, Inc., welcomes guests from ARPA-H: Craig Gravitz, Director of the Project Accelerator Transition Innovation Office (PATIO), and Jenica Patterson, Ph.D., Portfolio Lead at ARPA-H. Together, they provide a comprehensive overview of ARPA-H's mission and innovative prog…

1
BioHealth Capital Region Maintains #3 Ranking: Insights with GEN's Alex Philippidis 36:11

3M ago36:11

36:11

In this episode of BioTalk, Rich Bendis, President and CEO of BioHealth Innovation, Inc., speaks with Alex Philippidis, Senior Business Editor at Genetic Engineering & Biotechnology News. Alex joins the podcast to discuss the latest Top 10 U.S. Biopharma Clusters list, where the BioHealth Capital Region secured its #3 ranking for the second consecu…

1
Episode 3 - Secrets of A Product Manager 25:05

3M ago25:05

25:05

Ben Henderson — product manager, former DJ, and boot Tetris expert — chats with Mat about his role and how customer support leaders can most effectively make their case for product changes and fixes. Plus, an Aussie slang challenge! For show notes, relevant links, further reading, and a full transcript visit: https://helpscout.com/resources/support…

1
Life Sciences Real Estate and Talent Trends: Insights from Matt Gardner, Head of Life Sciences, Americas, CBRE 40:07

3M ago40:07

40:07

In this episode of BioTalk, Rich Bendis, President and CEO of BioHealth Innovation, Inc., speaks with Matt Gardner, Head of Life Sciences, Americas, at CBRE. With over 30 years of experience in the technology and life sciences sectors, Matt Gardner provides a comprehensive look at the latest trends and developments in the life sciences industry. Ma…

1
Scaling Smarter with Mathew Park | Incite Tax | InciteFUL 22:43

3M ago22:43

22:43

Join John Briggs and Mathew Park as they dive into the world of creating a successful business in the gym industry! Mathew is the founder and CEO of Trainer Revenue Multiplier with a background in physical fitness training and body building. His company helps professionals in fitness scale smarter and retain clients to optimize success. In this int…

1
Strengthening Ties: U.S.-Tunisia Cooperation in Science and Technology with Ambassador Joey R. Hood 37:45

3M ago37:45

37:45

In this episode of BioTalk with Rich Bendis, we have the honor of speaking with the U.S. Ambassador to the Republic of Tunisia, Joey R. Hood. With an impressive diplomacy and international relations background, Ambassador Hood sheds light on the vital collaboration between the U.S. and Tunisia in scientific research, innovation, and technology tran…

1
Amber Vilhauer on why Authenticity = Trust 38:20

3M ago38:20

38:20

Please welcome Amber Vilhauer to the Incite-Ful Podcast! Amber is a Books & Business strategist, bestselling author, speaker, and the Founder of NGNG Enterprises (No Guts No Glory), a top marketing agency. She wrote "Infinite Impact" and co-authored "The Long Forest Trail" with her son, Clay. Since founding NGNG in 2007, Amber has helped thousands …

1
"Happiness is a Choice" With Dr. Paul Jenkins 23:51

4M ago23:51

23:51

Dr. Paul Jenkins, author of *Pathological Positivity*, which sold over 15,000 copies in its first year, is a positivity psychologist, speaker, and author who explores how positivity works and its impact on life. For over two decades, he has embraced the label of being "pathologically positive." This means having a relentless drive to find or create…

1
Shaping the Future of Health Computing in the BioHealth Capital Region: Insights from Dr. Bradley Maron 41:01

4M ago41:01

41:01

Join us for an episode of BioTalk with Rich Bendis featuring Dr. Bradley Maron, Senior Associate Dean for Precision Medicine and Executive Co-Director of the University of Maryland-Institute for Health Computing at the University of Maryland School of Medicine. With his extensive background in cardiovascular research and precision medicine, Dr. Mar…

1
Supportive Shorts - We (May) Need Another Hero 5:00

4M ago5:00

5:00

Evidence that Australia loves Tina Turner, and how new technology may prove Tina wrong - in that support teams may actually need another hero.

1
"Shorter is Better" With Steve Kidd 18:20

4M ago18:20

18:20

#1 International Best Selling Author Steve Kidd has worked with over 4000 people to write, publish, and market their books to best sellers. His clients have included billionaires, Olympic athletes, doctors, lawyers, and world-renowned inspirational speakers. The books he has helped his client create and market have impacted millions worldwide. Stev…

1
Transforming Healthcare: The FDA’s Dr. Michelle Tarver on New Initiatives and the Future of Medical Devices 33:10

4M ago33:10

33:10

Radiological Health (CDRH) at the US Food and Drug Administration (FDA). With a distinguished background as a board-certified ophthalmologist and epidemiologist, Dr. Tarver is at the forefront of transforming the evaluation and inclusion of medical devices in underserved and underrepresented populations. In this episode, Dr. Tarver introduces the F…

1
Episode 2: Self-Service is the Future of Online Support 16:52

4M ago16:52

16:52

Self-service technology ancient and modern, a German monk, and Shawna explains Gross Margin in this episode of The Supportive Podcast. For show notes, transcript and further reading: https://www.helpscout.com/resources/supportive-podcast/S1E2/ Mat makes the claim that the future of online support is self-service. More specifically: elf-service driv…

1
Leading the Charge in Tech-Based Economic Development: A Conversation with Dan Berglund of SSTI 43:57

4M ago43:57

43:57

Join us for an enlightening episode of BioTalk with Rich Bendis as we welcome Dan Berglund, President and CEO of SSTI. With nearly four decades of experience in tech-based economic development (TBED), Dan has been a pivotal figure in shaping the landscape of innovation and entrepreneurship across the nation. In this episode, Dan shares the history …

1
Create an 80% Client Retention Plan with Craig Patterson 28:10

4M ago28:10

28:10

Madlab Founder Craig Patterson, spent ten years living in a basement apartment, working 6 days a week with his coaches and best friends to figure out a business model where the clients didn’t leave, the coach could make $100,000 a year and the gym owner can earn 20% profit, reduce their headaches and have a passive income stream for decades to come…

1
Supportive Shorts - The AI-First Bandwagon 4:11

4M ago4:11

4:11

In this in-between non-episode, Mat talks about why Help Scout is not an AI-first company.

1
Win the Trials of Franchising with April Porter | Incite Tax | InciteFUL Profit 23:36

5M ago23:36

23:36

Join Incite CEO John Briggs on the InciteFUL Profit podcast for a compelling conversation with special guest April Porter. Attorney turned franchisee, April shares the story of leaving her career in the courthouse to open kickboxing gyms. She then discovers how her legal experiences and ability to navigate high-pressure environments could drive the…

1
Advancing Biotech: Insights from Michael J. Tarlov, Chief of the Biomolecular Measurement Division at NIST 41:13

4M ago41:13

41:13

Chief of the Biomolecular Measurement Division at the Material Measurement Laboratory, NIST. With a distinguished career in analytical chemistry and extensive experience in biochemical sensing and bioprocess measurements, Michael leads critical initiatives to advance biotechnology and healthcare. In this episode, we delve into the pivotal role of N…

1
Conversation with HUD Principal Deputy Assistant Secretary Richard Monocchio 22:28

5M ago22:28

22:28

Jeffery K. Patterson sits down with Richard Monocchio, Principal Deputy Assistant Secretary of HUD's Office of Public and Indian Housing, to discuss what he has learned as he completes his first year in office. Jeff and Rich discuss the innovations brought by MTW programs, the importance of cross-sector work in improving life outcomes for low-incom…

1
Balancing Identities with Cyndi Thomason 24:41

5M ago24:41

24:41

Meet Cyndi Thomason. After writing her first book to assist e-commerce sellers in managing their finances, she grappled with a sense of loss as her business flourished. A simple question from a friend prompted a profound revelation: "What is your personal mission?" From this inquiry emerged Cyndi's mission: to learn and teach others to foster confi…

1
CliftonStrengths with Darren Virassammy | Incite Tax 22:48

5M ago22:48

22:48

Join CEO John Briggs as he delves into the “CliftonStrenghts” with esteemed guest Darren Virassammy, founder of 34 Strong, TEDx speaker, and host of the podcast the Strengths Whisperer and the Nature Advantage. Together, they explore the significance of recognizing our individual CliftonStrength "Talents" within professional fields, and how such aw…

1
Episode 1: AI and the Future of Support Teams 17:17

6M ago17:17

17:17

AI and the future of support teams, 3 truly terrible predictions, several action items for support leaders, and Shawna explains the Rule of 40. https://www.helpscout.com/resources/supportive-podcast/S1E1/ 3 terrible predictions from history: Mail delivery by rocket Automation will make a second job as socially unacceptable as bigamy Steve Ballmer: …

1
Welcome to The Supportive! 1:25

6M ago1:25

1:25

Check out the trailer for the upcoming Supportive Podcast from Help Scout.

1
What to Expect from Your Accountant with Roger Knecht 21:05

6M ago21:05

21:05

Roger is the President and CEO of Universal Accounting Center. He hosts a celebrated podcast for bookkeeping, accounting, and tax business owners called “Building the Premier Accounting Firm”. Roger also recently published two new books: “Your Strategic Accountant” and “Your Profit & Growth Expert”. Join Incite Tax CEO John Briggs and guest Roger K…

1
Business Mindset Expert Alicia Cramer | Incite Tax 26:36

6M ago26:36

26:36

Alicia Cramer is a business mindset expert, hypnotherapist, and international best selling author with an extensive background in business development. Join Incite Tax CEO John Briggs and our incredible guest Alicia as they discuss how our mindset can have a huge impact on our success in business and how we overcome mental obstacles in our professi…

1
Reimagining Home Forward: A Conversation with CEO Ivory Mathews 30:04

7M ago30:04

30:04

Home Forward CEO Ivory Mathews joined To The Point host Jeffery K. Patterson for a conversation about the Reimagining Home Forward Initiative. Ivory discusses how the initative addresses systemic racism by "calling up, calling out" racial injustices in Home Forward's history and is forging an inclusive path forward by implementing a racial harm pol…

1
Building Baltimore's Future: Kory Bailey and the UpSurge Vision 43:06

7M ago43:06

43:06

Join us in this episode of BioTalk with Rich Bendis as we delve into the Baltimore ecosystem with Kory Bailey, Chief Ecosystem Officer (CEO) of UpSurge Baltimore, a trailblazing organization dedicated to fostering equitable economic growth and innovation. Kory Bailey brings over a decade of leadership experience from both early-stage startups and b…

1
John Sackett - Execuitve Vice President & COO, Adventist Healthcare 42:50

7M ago42:50

42:50

Discover the Future of Healthcare with John Sackett, Executive Vice President & COO of Adventist Healthcare, on BioTalk with Rich Bendis. In this episode, John Sackett shares his insights into the changing landscape of healthcare delivery. From his early days as an administrative assistant to his current role, John's journey offers invaluable lesso…

1
Empowering Change: Lance Kawaguchi's Journey with the Cure Brain Cancer Foundation 27:30

8M ago27:30

27:30

Join us for an engaging episode of BioTalk as we sit down with Lance Kawaguchi, Chief Executive Officer of the Cure Brain Cancer Foundation. Lance's career trajectory from global finance to non-profit leadership is as inspiring as it is impactful, driven by a personal mission to combat brain cancer following the loss of his mother. In this episode,…

1
Is your car a tax deduction? | Incite Tax 4:15

9M ago4:15

4:15

Let's talk about car deductions on your taxes! We all know that owning a car can be expensive, but did you know that you can actually deduct some of those expenses on your tax return? That's right, the IRS is willing to cut you a break if you use your car for business purposes. And if you're like most people, you probably use your car for everythin…

1
Conversation with Eugene Jones, Jr. 17:48

9M ago17:48

17:48

CLPHA Board President Jeffery K. Patterson sits down with Eugene Jones, Jr. to discuss a career spanning four decades and includes leading some of the nation's largest housing authorities including Kansas City, Chicago, Indianapolis, and most recently Atlanta from where he stepped down late last year. Gene describes what drew him to the public hous…

1
Tax Deductions | Incite Tax 12:51

9M ago12:51

12:51

Are you ready to keep more money in your pocket come tax season? In this must-watch YouTube video, we delve into the world of tax educations, uncovering key strategies to help you save big on your taxes. Whether you're a freelancer, small business owner, or simply looking to optimize your personal finances, our expert tips and tricks will guide you…

1
Nanochon's Orthopedic Revolution: A New Era in Cartilage Restoration 44:25

9M ago44:25

44:25

Are you prepared to discover a transformative shift in orthopedic innovation? Join us in this episode of BioTalk with Rich Bendis as step into the world of Nanochon with CEO Ben Holmes. Nanochon is leading the charge in the field of medical technology, reimagining the landscape of joint injury treatment. Their inventive implant not only restores da…

1
Advancing Hope: Solaxa’s Quest to Treat Cerebellar Ataxias 33:16

10M ago33:16

33:16

In this episode of BioTalk with Rich Bendis, we’re joined by three guests from Solaxa: CEO & Founder Christian Walker, Chief Operating Officer Luis T. Gutierrez, Jr., and Chief Commercial Officer Jennifer Butler. Solaxa is a pioneering biotech company with a mission to revolutionize the treatment of cerebellar ataxias and acute nerve injuries cause…

1
Navigating the AI Wave: Dr. Juergen Klenk Explores AI's Reality in the BioHealth Industry 34:02

10M ago34:02

34:02

Have you ever wondered about the true impact of Artificial Intelligence (AI) in the BioHealth industry? In this episode of BioTalk with Rich Bendis, we have the privilege of hosting Dr. Juergen Klenk, a Principal at Deloitte and a Board Member at BioHealth Innovation. Dr. Klenk brings a wealth of expertise and experience with a unique background co…

1
Pioneering Solutions: Dr. Nehal Mehta's Quest to Combat Chronic Diseases at Mobius Scientific 38:40

10M ago38:40

38:40

Are you ready to dive into the world of groundbreaking biotechnology and the fight against chronic diseases? In this episode of BioTalk with Rich Bendis, we bring you an enlightening conversation with Dr. Nehal Mehta, Founder and CEO of Mobius Scientific, Inc. Dr. Mehta is not only a distinguished Professor of Medicine but also a visionary entrepre…

1
Pay Taxes Like The Rich | Incite Tax 13:00

11M ago13:00

13:00

Ever dreamt of outsmarting the taxman like a high-rolling tycoon? Well, guess what, my financially savvy friend? John Briggs is here to spill the classified beans on how the wealthy play the tax game. Get ready to snatch back those hard-earned dollars from Uncle Sam's clutches. It's time to make the IRS wonder if you're a financial wizard or just s…

1
3 Easy Ways To Save On Taxes | Incite Tax 5:48

11M ago5:48

5:48

Here are three easy ways to save on taxes that anyone can implement into their tax strategies. Also see our tax benefits for entrepreneurs: https://incitetax.com/wp-content/uploads/2019/02/Tax-Ben-Entre-Nano-PDF.pdf And remember...the #IRSSUCKS John Briggs | Tax Genius info@incitetax.com 801-999-8295 Visit our website @ Incite Tax Schedule A Call I…

1
Investing in BioHealth: Blackbird Labs Vision with CEO Matt Tremblay 42:20

11M ago42:20

42:20

What is the dynamic synergy between pioneering science and transformative industry developments? Join us in this episode of BioTalk with Rich Bendis for a thought-provoking conversation about the work of Blackbird Laboratories. Our guest, Matt Tremblay, Ph.D., Chief Executive Officer of Blackbird Laboratories, sheds light on their role in fostering…

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Mathew Patterson Podcasts

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