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The IPA recently held its first Fintech Elevator. The online event gave participants a chance to make industry connections and win a membership in the Innovation Payments Association. In this episode, we talk with one of our winners, Frizzmo, an app and card account that combines spending tools and financial literacy modules to teach kids about mon…
 
In this episode we take a peek into people’s diaries with Claire Greene from the Federal Reserve bank of Atlanta, and Joanna Stavins of the Federal Reserve bank of Boston. In their report, The 2019 Diary of consumer Payment Choice, they use data logged by consumers as part of a payments diary to understand the trends in consumer payments behavior. …
 
In this episode IPA CEO Brian Tate and our members talk with Brian Brooks, the Acting Comptroller of the Currency. In a wide-ranging discussion, they talk about regulating during the COVID19 pandemic and beyond. Looking to the future, they discuss fintech charters, small dollar lending, and digital dollars. The Comptroller also brings up the social…
 
The COVID19 pandemic has created new challenges for individuals, businesses, and government agencies as they try to manage money and deliver payroll or benefits. Prepaid cards have filled gaps for a variety of payments, and in this episode Lori Breitske and Jerry Uffner, from payments processor FIS, explain how. They talk about how prepaid has been…
 
As countries struggle to help their citizens deal with the economic fallout of the COVID19 pandemic, many are finding that prepaid cards and accounts offer a fast and convenient way to support people. In this episode, we talk with Jennifer Tramontana of the Canadian Prepaid Providers Association, Matthias Spangenberg of Prepaid Verband Deutschland,…
 
The economic effects of the COVID19 pandemic are far reaching and will last longer than the pandemic itself. These affects are rippling through financial institutions’ portfolios as borrowers feel pressure from lost wages and the economic slowdown. In this episode, we talk with Rochelle Gorey, the co-founder and CEO of SpringFour, a fintech that he…
 
In this episode, the founders of the Falls Fintech Accelerator talk about how they plan to help financial start-ups move from being an idea in development to being a product in market. Nikee Rhody and Trent Sorbe, the founders of the Accelerator describe the program they have developed for entrepreneurs, the kinds of companies they are looking for,…
 
In this episode, we review some of the recent news from the world of payments and regulation. The episode includes highlights form our members only publications and other news from our member companies. If you are a member and aren’t seeing the IPA Update and Government Update in your inbox, let us know, and we’ll make sure you get on the list. Not…
 
What are “faster payments” and what do they mean for the payments industry? Kim Ford, the director of the U.S. Faster Payments Council answers these questions for us. We discover what the definition of faster payments is, who the players are, and what faster payments mean for the future of the industry. To learn more about the U.S. Faster Payments …
 
In this episode of the Innovative Payments Association Podcast, Dr. Billy J. Hensley, the president and CEO of the National Endowment for Financial Education talks about why financial education is an ongoing process, how it helps financial services providers have better customers, and why financial education is related to values. You can learn more…
 
In this episode of the Innovative Payments Association Podcast, we present highlights from our members-only publications and cover industry developments, federal regulation, state legislation, and more. We also talk about how American’s feel about their financial situation and why the Fed’s research into this topic is important for financial servic…
 
In this episode of the IPA Payments Pod the association presents highlights from one its Financial Crimes Task Force calls. While recordings of these calls are normally posted for members only on our Web site, the Association and our guest, Chief Steven Lewis, thought it should be shared more broadly. Chief Lewis is the head of the Ellisville, Mo.,…
 
In this episode of the Innovative Payments Association Podcast, we present highlights from our members-only publications and cover industry developments, federal regulation, state legislation, and more. And we explain how regulatory enforcement may start to look a lot like traffic stops. To learn more about the IPA’s Lobbying day, please visit: htt…
 
In this episode of the Innovative Payments Association Podcast, we talk with Jessica Washington, Payments Risk Expert at the Federal Reserve Bank of Atlanta. Jessica gives us a recap of her presentation from this year’s IPA conference. She talks about what payments consumers are using, delve into some fraud rates, and describe what’s in an average …
 
In this episode of the Innovative Payments Association Podcast, we present highlights from our members-only publications and cover industry developments, federal regulation, state legislation, and more. And we explain how ice fishing shacks and prepaid cards can sometimes fall under the same law. If you are not member, give this episode a listen, a…
 
As people get new ways to manage and spend their money, their financial lives grow more interconnected with the rest of the world. In this new environment, financial services customers and providers need to grapple with the issues of data security and privacy, says Christina Tetreault, senior policy counsel for Consumer Reports Advocacy. These two …
 
Changes in state laws around the possession, sale, and use of cannabis have brought a new category of retail out from the underground economy. As entrepreneurs have moved to seize the opportunities in this new industry, federal laws make payments difficult. In this episode, we talk with Annie Nagle, the Chief Operating Officer of Verdant Medical, a…
 
Discover Financial Services is best known for its credit cards, but the company has products across the financial services spectrum. Credit, debit, and prepaid transactions all run on its network. While credit may be the largest part of its business, nevertheless prepaid products have been a tool Discover has used to work with FinTech companies. It…
 
In this episode, Dee Buchanan and Gordon Taylor, principals at Ogilvy Government Relations, discuss the outcomes of the midterm Congressional elections and what they might mean for financial services regulations. Now that the Democrats have taken control of the House and the Senate remains in Republicans hands, the Midterms leave us with a divided …
 
In this episode, the NBPCA examines the Netspend Scholarship, which is awarded to Netspend cardholders who want to further their education. NBPCA’s COO Ben Jackson talks with Beth Deck, Netspend’s Senior Vice President of Accounting and Finance and Whitney Pocoroba, Customer Insights Manager and Manager of the Scholarship. They cover how cardholder…
 
In this episode, the NBPCA talks with Loraine Debonis, marketing and communications director for Ubiquity Compliance. We talk about the best practices for error resolution and best practices for handling cardholder disputes. We cover why good error resolution practices are important for customer service, preventing fraud, and regulatory compliance.…
 
In this episode, the NBPCA talks with Dee Buchanan and Gordon Taylor, principals at Ogilvy Government Relations. We discuss the possible outcomes of the midterm Congressional elections and what they might mean for financial services regulations. We consider what happens if control of the Congress remains with the Republicans, if the Democrats take …
 
In this episode, the NBPCA talks with Kurt Helwig, president and CEO of the Electronic Funds Transfer Association (EFTA), and Amy Duncan, the direct of project management at CDP, Inc. and the chair of the EFTA’s egovernment payments council. We discuss how prepaid is used to implement Electronic Benefits Transfer (EBT) to make it easier and less ex…
 
In this episode, the NBPCA examines “The 2016 and 217 Surveys of Consumer Payment Choice: Summary Results” and considers the results from the perspective of cardholders. We also think about how prepaid providers can improve their business to increase cardholder confidence and thus portfolio profitability. Listeners can find the full report at: http…
 
In this episode, the NBPCA talks with a prepaid cardholder about why she chose a prepaid card and how it fits in with her financial life. Erin McElrath has had a general purpose, reloadable prepaid card for four years that she uses for budgets. We talk about how she uses her card and why she recommends prepaid cards to her friends.…
 
In this episode, Amy Deberg, president of the recruiting company, the R&P Group talks about how companies can find good employees and how individuals can find their next jobs. We talk about the importance of a good job description, how to best manage the interview process from both sides, and why companies and individuals need to always be ready fo…
 
In this episode, Brian Tate, NBPCA, gives us an update on what is happening with the CFPB and what the midterm elections might mean for the payments industry. While the Midterms are a long way off, the industry needs to consider all the possibilities, so we take a look at what it might mean if control of Congress switches. Brian Tate can be reached…
 
In this episode, NBPCA talks with Sarah Grotta, the director of the Debit Advisory Service at Mercator Advisory Group about the person-to-person transfer market and how these services differ at banks and Fintechs. She recently published a report on this market entitled: U.S. Market Forecast for P2P Solutions, 2017–2021. You can find our guest’s res…
 
In this episode, NBPCA talks with Amy Chan, lead product market for First Data’s Money Network about its “Piggy Bank” set aside tool for payroll card users. We discuss how the product helps people manage their money and the business case for helping people save. If you would like to learn more about this product, you can contact her at: Amy.Chan@fi…
 
In this episode, NBPCA talks with David John, Senior Strategic Policy Advisor at the AARP Public Policy Institute about his research into how prepaid cards, in particular payroll cards, can help facilitate savings. He found that payroll cards are in many cases superior to other types of accounts in helping people manage their money. If you would li…
 
In this episode, NBPCA talks with Susan Herbst-Murphy, from the Federal Reserve Bank of Philadelphia about the evolution of the prepaid industry, who uses prepaid cards and why, and how the industry will continue to grow. We also cover some program design considerations. You can find our guest’s research at: https://www.philadelphiafed.org/consumer…
 
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