Best Nrma Podcast Podcasts (2024)

1
I don't Ask for Much, Just Loyalty! | #008 31:59

3y ago31:59

31:59

In this episode we are going to be talking about Customer Loyalty and the data that underpins it. In my experience Customer Loyalty means different things to different retailers and I really want to get to the bottom of what makes a good loyalty programme, what does it deliver for the retailer and the customer and why do I need one? I have been str…

1
Show Me the Money - With Fran Ereira | #007 31:00

3+ y ago31:00

31:00

In this episode we talk "all things" relating to payment as part of the eCommerce Customer Journey. In my experience the payment process is not well understood and is often underestimated in relation to the success of a website. I am joined by Fran Ereira, Country Manager for Klarna. Fran has always impressed me with her industry knowledge and boun…

1
Ship Happens! - With Rob Hango-Zada | #006 23:03

3+ y ago23:03

23:03

Ship Happens! In this episode we are going to be talking about the importance of Shipping as part of the eCommerce Customer Experience. In my experience the significance of shipping options and the cost of making those happen are often underestimated in relation to the success of an online consumer offering. I am joined by Rob Hango-Zada, joint Chi…

1
Brand Practice! -With Nicola Pickup | #005 30:08

3+ y ago30:08

30:08

Brand Practice! In this episode, we are going to talk about Branding, in particular what is it, how do you define it, how do I develop it and why is it important anyway? For this podcast I talk with Nicola Pickup, Brand Marketing expert and Managing Director of Consulting Firm Conka I worked with Nicola several years ago launching a new men's activ…

1
I Say CX, you Say UX, Let's Call the Whole Thing Off... | #004 36:25

3+ y ago36:25

36:25

I Say CX, you Say UX, Let's Call the Whole Thing Off... In this episode we talk about “usability” – what is it, how do you measure it and how do you improve the “usability” of your website and why is it important. For this discussion, I was lucky enough to catch up with Matt Pezzimenti. Matt, founded CRO Agency, Conversion Kings just 6 years ago an…

1
I Feel the Need, the Need for Speed! - With Matt Johnson | #003 32:04

3+ y ago32:04

32:04

I Feel the Need, the Need for Speed! In this third episode, we are going to talk about fast websites, in particular: what is fast? why is it important and how do I optimize my site so that I provide a lightning fast customer experience? Who better to discuss this subject than subject matter expert, Matt Johnson, Australian GM of website acceleratio…

1
Everything You Wanted to Know About Product Data But Were Too Afraid to Ask -With Craig Bennett | #002 31:00

4y ago31:00

31:00

Everything You Wanted to Know About Product Data But Were Too Afraid to Ask In this second episode, we are going to be talking about Product Information, and the data that underpins it. In my experience the significance of product data and data hierarchies are often underestimated in relation to the success of a website. Now, over the years, my def…

1
The Evolution of Email Marketing in Retail - With Tink Taylor | #001 31:37

4y ago31:37

31:37

The Evolution of Email Marketing in Retail In this first episode, we are going to talk about email, in particular, how the use of email has evolved from a promotional messaging tool to the cornerstone of personalised brand communication for retailers to consumers. Who better to discuss this subject than industry legend Tink Taylor. Tink, founded so…

1
Trailer - The Real Tale | #000 1:47

4y ago1:47

1:47

Welcome to The Real Tale! We are on a mission to improve the online retail customer experience. The Real Tale is a mystery shopping report for online retailers that measures the experience across 200 metric points from page speed, through to packaging, the delivery experience and the returns process. In the podcast we chat to industry subject matte…

1
‘SMOMBIES’ on our streets 11:51

5y ago11:51

11:51

In our very first episode, Dimitra Vlahomitros, safety expert and author of the NRMA's pedestrian safety report, Look Up, talks to us about the dangers posed by distracted walking on our pedestrians. Pedestrian trauma accounts for 17 per cent of all deaths on NSW roads and 9 per cent of serious injuries. More than 1,500 pedestrians are hit on NSW r…

1
White Noise to Green Shoots - webinar for International Women's Day 2019 55:12

5+ y ago55:12

55:12

The Business Council for Sustainable Development Australia recognises the significance of International Women’s Day 2019 by bringing together some of Australia’s leading women in sustainability to discuss the challenges to increasing women’s participation and leadership across all industries, as well as the benefits to business and the community by…

1
This Week in Sustainability for 12 March 2018 14:54

6+ y ago14:54

14:54

A snapshot of global and Australian market trends, news and research about the path to sustainability through action on sustainable development and climate change.By BCSD Australia

1
IWD - Women in Sustainability - Siobhan Spoljaric from NRMA 10:16

6+ y ago10:16

10:16

Sustainable Business Australia (SBA) is a strong supporter of International Womens Day. In 2018, SBA is proud to acknowledge and showcase women in sustainability in Australia. We applaud the strong leadership that they and their organisations demonstrate as to help achieve the Sustainable Development Goals.…

1
IWD - Women in Sustainability - Emma Peacock from Unilever 15:01

6+ y ago15:01

15:01

Sustainable Business Australia (SBA) is a strong supporter of International Womens Day. In 2018, SBA is proud to acknowledge and showcase women in sustainability in Australia. We applaud the strong leadership that they and their organisations demonstrate as to help achieve the Sustainable Development Goals.…

1
IWD - Women in Sustainability - Janine Barrow from Jacobs 10:22

6+ y ago10:22

10:22

Sustainable Business Australia (SBA) is a strong supporter of International Womens Day. In 2018, SBA is proud to acknowledge and showcase women in sustainability in Australia. We applaud the strong leadership that they and their organisations demonstrate as to help achieve the Sustainable Development Goals.…

1
IWD - Women in Sustainability - Marianne Foley from ARUP 14:22

6+ y ago14:22

14:22

Sustainable Business Australia (SBA) is a strong supporter of International Womens Day. In 2018, SBA is proud to acknowledge and showcase women in sustainability in Australia. We applaud the strong leadership that they and their organisations demonstrate as to help achieve the Sustainable Development Goals.…

1
IWD - Women in Sustainability - Cathlin Thurbon from AGL 10:44

6+ y ago10:44

10:44

Sustainable Business Australia (SBA) is a strong supporter of International Womens Day. In 2018, SBA is proud to acknowledge and showcase women in sustainability in Australia. We applaud the strong leadership that they and their organisations demonstrate as to help achieve the Sustainable Development Goals.…

1
This Week in Sustainability for 5 March 2018 14:24

6+ y ago14:24

14:24

A snapshot of global and Australian market trends, news and research about the path to sustainability through action on sustainable development and climate change.By BCSD Australia

1
This Week in Sustainability for 26 February 2018 9:41

6+ y ago9:41

9:41

A snapshot of global and Australian market trends, news and research about the path to sustainability through action on sustainable development and climate change.By BCSD Australia

1
CDP Re Global Supply Chain Report 16:35

6+ y ago16:35

16:35

Companies are forging ahead with tackling emissions in the supply chain. SBA speaks with Rosalind Keller-Liang of @CDP about their Global Supply Chain Report report.By BCSD Australia

Podcasts Worth a Listen

Nrma Podcast

Podcasts Worth a Listen

1
Moving People - The NRMA podcast

NRMA Podcast

1
The Real Tale

Paul Downs

1
BCSD Australia Podcast

BCSD Australia

1
I don't Ask for Much, Just Loyalty! | #008 31:59

1
Show Me the Money - With Fran Ereira | #007 31:00

1
Ship Happens! - With Rob Hango-Zada | #006 23:03

1
Brand Practice! -With Nicola Pickup | #005 30:08

1
I Say CX, you Say UX, Let's Call the Whole Thing Off... | #004 36:25

1
I Feel the Need, the Need for Speed! - With Matt Johnson | #003 32:04

1
Everything You Wanted to Know About Product Data But Were Too Afraid to Ask -With Craig Bennett | #002 31:00

1
The Evolution of Email Marketing in Retail - With Tink Taylor | #001 31:37

1
Trailer - The Real Tale | #000 1:47

1
‘SMOMBIES’ on our streets 11:51

1
White Noise to Green Shoots - webinar for International Women's Day 2019 55:12

1
This Week in Sustainability for 12 March 2018 14:54

1
IWD - Women in Sustainability - Siobhan Spoljaric from NRMA 10:16

1
IWD - Women in Sustainability - Emma Peacock from Unilever 15:01

1
IWD - Women in Sustainability - Janine Barrow from Jacobs 10:22

1
IWD - Women in Sustainability - Marianne Foley from ARUP 14:22

1
IWD - Women in Sustainability - Cathlin Thurbon from AGL 10:44

1
This Week in Sustainability for 5 March 2018 14:24

1
This Week in Sustainability for 26 February 2018 9:41

1
CDP Re Global Supply Chain Report 16:35

Quick Reference Guide