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We live in a world driven by data, and every day, innovative, ground-breaking tests, solutions, and tools generate millions of healthcare data points. But how do we transform that information into knowledge and insights that enhance patient care? Join entrepreneurial, innovative, and forward-thinking physician, Dr. Pat Alagia as he speaks with top researchers, doctors, and thought leaders about the hottest topics in healthcare. From the latest in cutting-edge research to what’s coming next i ...
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The Gearbox Podcast brings on industry professionals to explore the day-to-day operations of owning and operating a shop. From common frustrations to industry-wide shifts, this podcast covers it with fun and insightful conversations.
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In this episode, Jimmy Purdy welcomes Justin Zupko, an experienced automotive diagnostic specialist. The discussion starts with Zupko sharing his encounter with an incorrectly diagnosed Honda Odyssey, underlining the significance of fresh perspectives in problem-solving. Delving into the economics of car repair, Justin opens up about the hurdles ma…
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In this installment of The Gearbox Podcast, host Jimmy Purdy welcomes Jessa Boyd to the show to delve into the nuances of communication within the auto shop industry. Jessa Boyd highlights the significance of open and honest dialogue with her team and clientele, particularly when addressing mistakes, and shares a personal anecdote demonstrating the…
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In this installment, Jimmy Purdy welcomes guests Jim Mobley and David Tang to The Gearbox Podcast for a discussion on the evolving landscape of automotive diagnostics. Jim Mobley, brings his extensive background at Sonnax Transmission Company, and shares his insights on the integration of electronics in vehicle transmissions and their impact on the…
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In this installment of The Gearbox Podcast, host Jimmy Purdy welcomes Adam Montiel, a local radio broadcaster renowned for his program “Up and Adam.” They delve into the complexities of automotive repair and the similarities across professions requiring specialized knowledge, such as winemaking and medicine. Jimmy addresses the delicate balance bet…
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In this episode, Jimmy is joined by guest Brian Winograd. An automotive industry stalwart, Brian delves into an array of thought-provoking topics, from the nuances of political stances on election outcomes to crucial discussions on the "right to repair" legislative movements and Winograd's direct involvement in these initiatives. 00:00 Almost died,…
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Jimmy Purdy is joined by seasoned transmission specialist Larry Bloodworth for an in-depth discussion on the critical aspects of modern auto repair and business management. This episode delves into the significant challenges of working with newer, cleaner vehicles, confronting parts supply issues, and adapting to the rapid advances in automotive te…
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In this episode, Jimmy is joined by special guest Wain Hickman. They dive into the world of auto technicians, discussing the unjust stigma and the true craftsmanship behind transmission specialty. They also discuss the ins and outs of warranty claims, the truth about “stages” in performance products, and the challenges of finding quality parts. 00:…
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Dutch Silverstein from A & M Auto Service in Pineville, North Carolina joins Jimmy in this episode of the Gearbox Podcast. They dive into a conversation about the struggles and triumphs of running an auto repair shop, focusing on the technology and customer service aspects. They analyze the practice of upselling, question the influence of social me…
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In this episode, Jimmy Purdy and his wife Leigh-Ann, are joined by Kristin Danner and Paul Danner. They delve into a comprehensive discussion about the pressing issues in the automotive industry, from employee compensation to charge rates for services and more. Hear how missteps, such as a relocated car fuse, can lead to substantial repair hours, s…
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In this episode, Jimmy Purdy sits down with Jeremy Hossler, a seasoned technician and shop owner. They dive into the challenging world of finding parts for newer cars, the importance of expertise in diagnostics, and the frustrations of customers expecting dealership-level expertise without the hefty price tag. 00:03:12 Passionate auto tech with ext…
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In this episode, Jimmy is joined by special guest Chris Enright. Chris is a one-person shop owner who shares his journey of growth, learning, and taking responsibility in the automotive industry. He shares valuable insights on handling mistakes, compensating their team, and handling demanding customers gracefully. 00:05:11 Kitchen neglect leads to …
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In this episode, Lalo Castro returns to shed some light on some crucial aspects of team management. He shares his team's unique arrangement, where the net profits are divided equally among all members. Lalo explores the potential challenges that could arise if the team had more experienced members and highlights the importance of recognizing and ma…
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In this episode of the Gearbox Podcast, Jimmy is joined by the passionate and highly experienced Christian Mercado. With over a decade in the automotive industry, Christian's love for helping others and giving back to the community shines through in every aspect of his work. From shifting his mindset to prioritizing assistance over being the cheape…
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In this episode, Jimmy Purdy sits down with the incredibly knowledgeable Tyler Henry for their second interview. They dive into various topics, including aftermarket car parts, the importance of vehicle maintenance, the unpredictable nature of the road, and the intriguing concept of subscription-based car services. Topics Discussed: [00:03:57] Out-…
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In this episode of the Gearbox podcast, Jimmy sits down with diesel mechanic Cody Wyckoff. They delve into his career specializing in farm equipment. Cody shares his experience attending a sometimes controversial technical school and his decision to pursue working on larger vehicles. Topics Discussed: 00:00:32 Diesel mechanic shares valuable experi…
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In this episode of the Gearbox Podcast, Lalo Castro discusses a recent issue he encountered with a Ford F-150. After trying various repairs, including replacing the coils and injectors, they discovered that a broken bolt on the crank was causing the misfires. The vehicle started running smoothly again after replacing the bolt and fixing the crank t…
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In this episode, Jimmy is joined by Eric Faley, a 40-year automotive industry veteran. They discuss the changing landscape and how it's the same or different from previous changes in the industry. Topics discussed: 00:06:27 Dealerships facing challenges with electrification. 00:06:48 Jeep and Dodge are expanding their hybrid and electric vehicle of…
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In this episode, Jimmy Purdy speaks with Jed McClure, serial entrepreneur and former wine tour driver. They reminisce about their time working together and discuss the challenges and rewards of buying and owning multiple businesses. 00:04:52 Managing multiple businesses requires multitasking. 00:05:03 Small tasks can feel overwhelming. 00:10:04 Kno…
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In this episode of the Gearbox podcast, Jimmy is joined by Lalo Castro to discuss the challenge of finding good help when you're busy. Lalo shares his experience of having people seem to fall into his lap while Jimmy discusses his struggles with posting ads on job sites and social media. Topics discussed: 00:00:39 Finding good help can be luck. 00:…
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Jimmy sits down with Travis Smith of Custom Works in Paso Robles, California. Topics Discussed: Introductions. (0:00) It’s like watching paint dry. (3:50) Do it for one reason or another. (5:10) Why is it hard to find welders? (9:38) School of hard knocks and learning. (13:30) The target market of the auto industry. (20:54) Managing time and produc…
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Lalo Castro and Jimmy discuss their experiences running a business and even firing customers. They reflect on the difficulties of starting out and attracting clients and the challenges that come with transitioning from the previous owner's habits to their own. Topics Discussed: 00:03:30 Selective clientele brings success. 00:06:49 Standard operatin…
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In this episode, Jimmy Purdy sits down with the Service Manager of Shift'n Gears Transmission & Auto Repair, Leigh-Ann Tower. Their conversation dives into the service advisor role in an automotive shop. They also discuss the challenges of communicating with clients and providing detailed explanations of recommended services. They also touch on how…
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Jimmy sits down with Tyler Henry, a service advisor with BMW and the co-founder of the National Motor Fest, an event that features all kinds of vehicles, from classic to military specialty vehicles. Topics discussed: Finding a Dana 44 in Johnson Valley. (3:50) I don't care if it's your mother, your brother, your uncle, your neighbor, somebody shoul…
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In this episode, Michael Wright shares his experience in the automotive industry and how he started as a driver to reach where he is today. He shares how he's able to stay on top of the parts game as well as the keys to building strong relationships to ensure you get the right parts when you need them. 00:04:12 Know what you sell. 00:09:16 Stop and…
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Kyle Hogue shares his experience growing up in the lowrider scene, eventually transitioning from UTI to running his own fabrication shop. He reveals the obstacles of running a shop, making money from custom fabrications, and his memories of landing on well-known TV shows. 00:05:41 Work hard to succeed. 00:05:55 Take risks and believe in yourself. 0…
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In this episode, Jimmy Purdyt is joined by Lalo Castro of Paso Robles Auto Repair. They reflect on whether they would become business owners again and share their unique path to shop ownership. They also discuss their former shop and the changes they've had to make once they became business owners. 00:05:35 Ease transition with legal contracts. 00:…
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Welcome to Diagnostics Dialogues - Innovation & Insight, where we are covering the hottest topics in healthcare with top researchers, doctors, and thought leaders! For this episode, Dr Pat Alagia is joined by Vice President & General Manager of Women’s and Reproductive Health at Quest Diagnostics, Kathleen Valentine, and Quest's Director and Medica…
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Welcome to Diagnostics Dialogues - Innovation & Insight, where we are covering the hottest topics in healthcare with top researchers, doctors, and thought leaders! In this episode, Dr Pat Alagia is joined by Mike Lukas, Vice President and General Manager of Health Systems at Quest Diagnostics. Mike has led considerable growth at Quest, leading to i…
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Welcome to Diagnostics Dialogues - Innovation & Insight, where we are covering the hottest topics in healthcare with top researchers, doctors, and thought leaders! In this episode, Dr Pat Alagia is joined by Dr Steve Goldberg, Vice President, Chief Health Officer, Employee and Population Health at Quest Diagnostics. Dr Goldberg is a brilliant physi…
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Welcome back to another episode of Diagnostics Dialogues - Innovation & Insight, where we are covering the hottest topics in healthcare with top researchers, doctors, and thought leaders. Today, host Dr Pat Alagia is speaking with Dr Darren Wheeler, Vice President of Pathology and Medical Services at Quest Diagnostics. Dr Wheeler joins us to discus…
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Welcome to Season 2 of Diagnostic Dialogues - Innovation & Insight, where we are covering the hottest topics in healthcare with top researchers, doctors, and thought leaders! Today, host Dr Pat Alagia is joined by Dr Hema Kapoor and Dr Robert Jones to discuss disease surveillance! The trio talk about why COVID took the world by surprise and what th…
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Tune in to Season 2 of Diagnostic Dialogues - Innovation & Insight and join entrepreneurial, innovative, and forward-thinking physician, Dr Pat Alagia as he speaks with top researchers, doctors, and thought leaders about the hottest topics in healthcare. From the latest in cutting-edge research to what’s coming next in the world of diagnostic medic…
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The number of Americans living with Alzheimer's Disease (AD) continues to grow at an exponential rate. Currently, more than 6 million Americans have AD, and that number is expected to double by 2050. But recent research findings are beginning to show the important role diagnostics may play in the next era of AD. New diagnostic innovations could unl…
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In today’s healthcare environment, laboratory leaders are required to provide the highest quality services to support improved patient outcomes. To succeed, they must implement scalable medical, analytical, and operational strategies, all while driving and balancing fiscal excellence and responsibility. In this episode, host Dr Pat Alagia, Senior M…
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Health systems and laboratory diagnostics leaders are exploring new strategies and solutions to help enhance patient and population health and to deliver value to their organizations. In this episode, Dr Pat Alagia and Mike Lukas discuss: The clinical, operational, and business complexities health systems currently face How strong laboratory partne…
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The COVID-19 pandemic continues to drastically disrupt the healthcare industry. At the same time, it has shone a light on the most pressing issues within its ecosystem, setting in motion the beginning of a new era of crucial changes and innovation. In this session, Dr Alagia and Dr Wohlgemuth discuss: The key role played by Quest in response to the…
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Diagnostics is the thread that connects the entire healthcare ecosystem and patient care continuum. And the laboratory generates an immense amount of data that can help enable improvements in both patient and hospital health. By better leveraging laboratory analytics, health systems and clinicians can identify, stratify, and prioritize patient popu…
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The convergence of the opioid epidemic and the coronavirus disease 2019 (COVID-19) pandemic has created new healthcare challenges. Health systems, from a system- and individual clinician-level, are more important than ever in the pursuit of addressing the epidemic within the pandemic. In this session, Dr Gudin discusses: Recently-published data by …
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This episode features Dr Michael Racke discussing the evolution of treating neurologic disease to detect disease early and focus on prevention. In this session, Dr Racke discusses: How diagnostics and treatment has evolved for multiple sclerosis Treating patients at the first incidence of neurologic disease for optimal outcomes How health systems c…
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This episode features Yuri Fesko MD, with clinical pathways to help guide diagnosis and treatment in oncology. In this session, Dr Fesko discusses: How clinical pathways can make an impact for hospitals to improve oncology outcomes The critical importance of collaboration for pathologists and oncologists The future of oncology care in integrated he…
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Today’s podcast features Dr Nicholaos Bellos with strategies that are helping some health systems best operate in today's healthcare environment. In this session, Dr Bellos discusses: The ease of viral transmission and what health systems can do to mitigate risk Diagnostic solutions, guidelines, and best practices to ensure safety for the front lin…
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When we asked Dr Alagia his goals for this podcast, he told us, "I think the podcast project gives our doctors and our scientists at Quest a voice. It connects us with the outside community. We work with a lot of folks who live in the laboratories, who live in the hospitals, who do great work here. It's essential work. Everything starts with the la…
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