Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/
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The omnichannel podcast in which we unbox tales of online retail and digital transformation
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Welcome to The Watson Weekend – a rollicking weekly live conversation (and dance party) about all things retail, tech, and ecommerce! Hosts Rick Watson and Jess Lesecky and guests from all around the ecommerce world cut through the BS and bring you no-nonsense conversation, deep insights, and opinions that aren’t afraid to be contrarian. Join us for the livestream every Friday at noon on LinkedIn at https://www.linkedin.com/in/ecommercestrategyconsulting/ and YouTube at https://www.youtube.c ...
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S2 E9: Rick Watson, CEO & Founder, RMW Commerce Consulting — Smooth Operations
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Our guest this time round is the 'notorious' Rick Watson. If e-commerce platforms were restaurants, Rick would be the food critic who would make them tremble most. Rick, Ger and Gordon talk about the big things that get in the way of online retail success. Overindulgence in bespoke technology solutions. Not even knowing what customer problem the bu…
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November 4th, 2024: CEO merry-go-round continues, Paypal earnings report show progress and challenges, UPS releases Q3 earnings, and everyone in retail copying everyone else
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Today on our show: CEO merry-go-round continues Paypal earnings report show progress and challenges UPS releases Q3 earnings Everyone in retail copying everyone else And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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AMA: The State of E-Commerce, Crypto Potential & Bold Predictions for 2025 | Watson Weekend LIVE!
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Join us for an interactive, live AMA episode of Watson Weekend! With a powerhouse panel—Rick, Jess, and Nick, moderated by Vinny—this session is packed with real-time insights on the hottest industry headlines. We’re tackling your questions on the future of e-commerce, crypto in major marketplaces, the evolution of luxury brands, and if there’s sti…
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October 28th, 2024: Is 2024 the Generative AI holiday? Amazon's new low cost store concept might as well be called "Off-Prime", is 2025 the year bad eCommerce content officially dies? And BigCommerce expands ...
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Today on our show: Is 2024 the Generative AI holiday? Amazon new low cost store concept might as well be called "Off-Prime" Is 2025 the year bad eCommerce content officially dies? BigCommerce expands its leadership team And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. http…
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Holiday 2025 Predictions, Retail Peaking Too Soon | Watson Weekend LIVE w/Erik Huberman
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In case you missed it, last week’s Watson Weekend was packed with insights! We covered: Adobe’s holiday sales predictions for 2025, mobile shopping dominance, and BNPL’s rise Are retailers like Lowe’s and Walmart jumping the gun with early Black Friday deals? Starbucks’ price hike—will it drive or alienate customers? LVMH’s luxury sales slump in Ch…
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October 21st, 2024: Optimization will be the watchword in 2025, OpenStore pivoting into Helpdesk Software, Walmart appoints Seth Dellaire as Chief Growth Officer, and new report shows Unicorns lack exit ...
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Today on our show: Optimization will be the watchword in 2025 OpenStore pivoting into Helpdesk Software Walmart appoints Seth Dellaire as Chief Growth Officer New report shows Unicorns lack exit options And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommer…
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Breaking Down Big Legal Battles: FTC v. Amazon & Mergers on the Brink | Watson Weekend LIVE
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In this episode of Watson Weekend, we dive into the legal landscape of today's most pressing corporate issues. Our special guest, Alykhan Sunderji—Managing Attorney and founder of Sunder Legal (ex-Amazon)—joins us to unpack the landmark FTC antitrust case against Amazon, the challenges surrounding major mergers like Kroger and Albertsons, and what …
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October 14th, 2024: Holiday season preview, what’s happening with Shop Promise? Former Amazon leader Dave Clark raises $100M for Auger and marketplaces like eBay are dropping their fees
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Today on our show: Holiday season preview What’s happening with Shop Promise? Former Amazon leader Dave Clark raises $100M for Auger Marketplaces like eBay are dropping their fees And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcas…
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Flexport's Struggles & the ILA Strike Impact: What's Next for Logistics? | Watson Weekend LIVE
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In this episode of Watson Weekend, we explore two major stories shaking up the logistics world. 📦⚡ 🔹 The ILA Union Strike: As dockworkers on the East Coast stand their ground, we discuss the potential $3.8 billion daily cost to the U.S. economy, and the ripple effects on holiday shopping, retail inventories, and global supply chains. With special g…
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October 7th, 2024: Lightspeed exploring strategic alternatives, Loop creates offset return feature, CVS conducting a strategic review, and Travis Hess named new BigCommerce CEO
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Today on our show: Lightspeed exploring strategic alternatives Loop creates offset return feature CVS conducting a strategic review Travis Hess named new BigCommerce CEO And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonwe…
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S2 E8: Ntola Obazee, Ecommerce Specialist - Innovation and Change
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In this episode, omnichannel specialist Ntola Obazee talks about the reality of going where no brand (or at least your brand) has gone before. Ntola speaks with Ger and Gordon about entering new markets successfully, inspiring your team to give their best, segmenting your market and curating your collections. She also gives first-hand insight into …
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Hottest Holiday Shopping Trends & Predictions! | Watson Weekend LIVE Episode 35
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Tune in for a packed show as we dive into the hottest holiday shopping trends and predictions, including: 1️⃣ Holiday Showdown – Who’s rocking the season better? Predictions on discounting and BNPL trends, as Adobe reports online holiday sales hitting $240.8B in the US. BNPL? The "gift" that keeps on taking! 2️⃣ Peak Too Soon? Retailers are jumping…
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September 30th, 2024: John Donahoe steps down from Nike, Amazon introduces new supply chain service, what’s going on with the retail job market? And the fight over de minimis and how this will end
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Today on our show: John Donahoe steps down from Nike Amazon introduces new supply chain service What’s going on with the retail job market? The fight over de minimis and how this will end And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerc…
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Shoptoberfest Insights & Nike CEO's Surprising Exit | Watson Weekend LIVE Episode 34
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In this recap of Watson Weekend, we dive into two massive stories shaping the business world. First, we explore the excitement of Shoptoberfest and why a picture truly paints a thousand words. Then, we take a deep look at Nike's shocking leadership change as John Donahoe steps down, leaving behind a controversial legacy. Did his tech-focused vision…
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September 23rd, 2024: Shopify’s progress in the enterprise market, Biden White House makes de minimis announcement, Amazon’s return to office memo code for layoffs, and Salesforce makes several release ...
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Today on our show: Shopify’s progress in the enterprise market Biden White House makes de minimis announcement Amazon’s return to office memo code for layoffs Salesforce makes several release announcements at Dreamforce - or does it? And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, …
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Friday the 13th: Bolt’s Billion-Dollar Gamble & Fast Fashion’s Future
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Missed the latest Watson Weekend? Catch all the action from our Friday the 13th episode! We dive deep into Bolt’s eye-popping $450M Series F raise and the return of Ryan Breslow as CEO—what does this mean for the future of the company? Is it all hype or is there substance behind the valuation? We also explore the impact of fast fashion giants like …
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September 16th, 2024: What is going on with Bolt, Walmart and StockX partner up, Bankrate holiday consumer survey results, creating the perfect board presentation
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Today on our show: What is going on with bolt? Walmart and StockX partner up Bankrate holiday consumer survey results Creating the perfect board presentation And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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Watson Weekend Returns w/ CEO Shakeups & Platform Power Plays | EP. 32
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🔥 Watson Weekend is back! In this explosive episode, we dive deep into the major C-Level shakeups happening across top brands like Under Armour, Victoria’s Secret, and more. Are CEOs jumping ship, or being pushed? We break down how budget-conscious consumers and shifting priorities are driving these big changes. Plus, we tackle the burning question…
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S2 E7: Jamie Roller, Marketplaces Director, Dr. Squatch - The Battle of the Buy Box
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Join Jamie Roller, Marketplaces Director at Dr Squatch, as she talks Gordon and Ger through the trials and tribulations of marketplaces. Find out why she's the Amazon Queen, as she explains how to tame the intricacies of the world's biggest online marketplace and keep winning the Buy Box. Jamie also discusses balancing Amazon with other marketplace…
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September 9th, 2024: Walmart Marketplace expands services for sellers, a few notes on planning, Paul Graham’s “Founder Mode” essay, and Temu starting to recruit US brands
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Today on our show: Walmart Marketplace expands services for sellers A few notes on planning Paul Graham’s “Founder Mode” essay Temu starting to recruit US brands And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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September 2nd, 2024: BigCommerce looks like it’s not selling, Shopify hires a new Chief Technology Officer, why technology is not a business differentiator for brands, and are layoffs the order of the ...
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Today on our show: BigCommerce looks like it’s not selling Shopify hires a new Chief Technology Officer Why technology is not a business differentiator for brands Are layoffs the order of the day in eCommerce? And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rm…
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Sorry, Watsonians, we're on a brief hiatus this week. But fear not, we'll be back next week so be sure to tune in!By RMW Commerce
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S2 E6: Mike Ryan, Head of Ecommerce Insights, Smarter Ecommerce - Data-driven Pushback
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Mike Ryan, Head of Ecommerce Insights at Smarter Ecommerce, talks to Gordon and Ger about the potentially unholy marriage between data and advertising automation that can erode your control of your ecommerce performance. Specifically, Mike takes the boys through how to manage ecommerce marketing tools like Google's Pmax, which, left unchecked, can …
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August 19th, 2024: Salesforce acquires POS platform PredictSpring, Amazon announces new peak season fulfillment policies, Ace Hardware plots a new stores strategy and TikTok, and Temu founder shopping ...
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Today on our show: Salesforce acquires POS platform PredictSpring Amazon announces new peak season fulfillment policies Ace Hardware plots a new stores strategy Temu founder shopping like a billionaire And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerc…
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August 12th, 2024: Amazon reports Q2 earnings, Allbirds reports financial results, Amazon signs deal with Pinterest and TikTok, and Shopify crushes its earnings
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Today on our show: Amazon reports Q2 earnings Allbirds reports financial results Amazon signs deal with Pinterest and TikTok Shopify crushes its earnings And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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August 5th, 2024: Companies are trading down talent, top items from Paypal’s Q2 2024 earnings call, designer brand Prada posts revenue gains, and Temu announcements signal a company shift
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Today on our show: Companies are trading down talent Top items from Paypal’s Q2 2024 earnings call Designer brand Prada posts revenue gains Temu announcements signal a company shift And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podc…
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S2 E5: Jessica Lesesky, Vice President & General Manager, Shutterfly & Snapfish - Two Brands, One Mind
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How do you manage two brands that provide overlapping services? That's the job facing Jessica Lesesky, Vice President & General Manager of Shutterfly & Snapfish, which both offer customised online printing on to a wide range of media. In this episode, Jessica tells Ger and Gordon how her team keep both brands distinct and thriving, using a blend of…
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July 29th, 2024: UPS reports Q2 earnings, Google not ending cookies after all, Amazon Prime Day roundup, and new marketplace whitepaper released
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Today on our show: UPS reports Q2 earnings Google not ending cookies after all Amazon Prime Day roundup New marketplace whitepaper released And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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July 22nd, 2024: Amazon Prime Day expected to hit records in 2024, Commercetools announces CEO transition, the importance of reputation in eCommerce, and eCommerce sales will hit $1T this year
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Today on our show: Amazon Prime Day expected to hit records in 2024 Commercetools announces CEO transition The importance of reputation in eCommerce eCommerce sales will hit $1T this year And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerc…
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July 15th, 2024: Saks acquires Neiman Marcus Group, speaking about personalization at The Lead Event in NYC, Nike is struggling trying to be a tech company, and Amazon previews direct from China program ...
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Today on our show: Saks acquires Neiman Marcus Group Speaking about personalization at The Lead Event in NYC Nike is struggling trying to be a tech company Amazon previews direct from China program And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.co…
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S2 E4: Gavin Williams, Former Global Director of Digital & E-commerce, Creed - A Ban on Squirrel Hunting
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In this episode, Gavin Williams, former Global Director of Digital and E-commerce with luxury fragrance brand Creed, says we should put a ban on squirrel hunting, until we've figured out whether the squirrel is worth the hunt. He takes Gordon and Ger (and you too, if you hit the play button) through the many things (so many) luxury retailers and br…
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Attention, Watsonians! Pardon us as we were on a brief hiatus over the holiday week - we'll be back next week with a brand new episode!By RMW Commerce
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Exploring Shopify Summer Editions: Unifying eCommerce - Watson Weekend Ep. 31 with Vinny O'Brien
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In this 31st episode of Watson Weekend, we are joined by the show's producer, Vinny O'Brien, for an engaging deep dive into the latest Shopify Summer Editions! 🌟 Highlights of the Episode: Headline Hangover: Breaking down the most impactful eCommerce headlines. Kaplan's Corner: Nick Kaplan returns with his expert insights on industry trends. Main T…
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July 1st, 2024: Target reshuffles its leadership team and Shopify releases summer editions
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Today on our show: Target reshuffles its leadership team Shopify releases summer editions And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyBy RMW Commerce
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Special Episode 30! Strategies That Confound and Customer Tech Overload | Watson Weekend LIVE
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In our milestone 30th episode of Watson Weekend, hosts Rick and Jess dive deep into critical eCommerce and marketing strategies. 🌟 Topics Discussed: You Only Move Twice: Beyond: Confounding their own actions again. The impact of board meddling on strategy. When is strategy not really a strategy? Where is the Customer in All of This? Overload of tec…
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June 24th, 2024: CMACH 3 event in New York City recap, May retail sales data released, Beyond loses a CEO, and Instacart expands retail media into Youtube
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Today on our show: CMACH 3 event in New York City recap May retail sales data released Beyond loses a CEO Instacart expands retail media into Youtube And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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S2 E3: Paul Sherratt, Founder & CEO of gloveglu - Gripping Stories
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Gordon and Ger are joined by Paul Sherratt, CEO and Founder of gloveglu, to talk about making goalkeeping gloves grippy and sticky. Is it cheating? (No, it isn't.) Is it innovative? (Yes, it absolutely is.) You'll learn how Paul came up with the idea, what went into developing gloveglu, and how he used the power of a teenage TikTok producer to tap …
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Death to ROAS: Erik Huberman Reveals the Future of eCommerce Marketing | Watson Weekend LIVE
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Join us for an electrifying episode of Watson Weekend featuring Erik Huberman, the CEO of Hawke Media, as we dive deep into the transformative world of eCommerce marketing. In this episode, we explore the provocative topic: "Death to ROAS and Attribution: The Art of eCommerce Marketing and the Structure of Finance." 🚀 Key Insights: - The pitfalls o…
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June 17th, 2024: Could Amazon deliver the mail? Costco expanding its ad network, McKinsey state of the consumer 2024 report, and Loop and Happy Returns partner up
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Today on our show: Could Amazon deliver the mail? Costco expanding its ad network McKinsey state of the consumer 2024 report Loop and Happy Returns partner up And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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eCommerce Evolution & Marketplace Insights with Vince Santo | Watson Weekend LIVE!
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Join us for an exciting episode of Watson Weekend featuring Vince Santo, President & CEO of Maze Consulting! Vince shares his vast experience and unique insights on the current state of the eCommerce marketplace and the evolution of agencies in response to changing commerce platforms. Key Topics Discussed: eCommerce Marketplace Insights: Current st…
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June 10th, 2024: Amazon Buy with Prime off to a slow start, Shein launches Shein Exchange Resale Program in UK and Europe, eBay expands its consignment service, and a call to action for brands
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Today on our show: Amazon Buy with Prime off to a slow start Shein launches Shein Exchange Resale Program in UK and Europe eBay expands its consignment service A call to action for brands And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerc…
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Walmart's Retail Dominance & The Swiss Army Knife eComm Leader | Watson Weekend w/ Matt Ezyk
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In this episode of Watson Weekend, we are joined by Matt Ezyk, an expert in digital commerce strategy and operations, for an in-depth discussion on the latest trends and insights in the retail and eCommerce world. Topics Covered: - Walmart’s Stellar Performance: Dive into Walmart’s Q1 FY2025 earnings, showcasing their impressive 22% eCommerce growt…
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June 3rd, 2024: Paypal is building an ads platform, TJMaxx not afraid of Temu and Shein, BigCommerce getting serious about its partner ecosystem, and Amazon growing its share of retail
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Today on our show: Paypal is building an ads platform TJMaxx not afraid of Temu and Shein BigCommerce getting serious about its partner ecosystem Amazon growing its share of retail And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podca…
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Future of Digital Commerce with Mariano Gomide de Faria | VTEX Day Highlights | Watson Weekend LIVE!
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Join us for an insightful episode of The Watson Weekend as we welcome Mariano Gomide de Faria, co-founder of VTEX and a pioneer in digital commerce transformation. With over two decades of experience, Mariano has helped more than 2,600 retailers, distributors, and brand manufacturers globally in their digital transformation journeys. In this episod…
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May 27th, 2024: Target earnings indicate big trouble, Macy’s provides preview into restructuring, Salesforce unveils new Einstein features, and Walmart earnings stand out
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Today on our show: Target earnings indicate big trouble Macy’s provides preview into restructuring Salesforce unveils new Einstein features Walmart earnings stand out And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekl…
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S2 E2: Shane Linehan, VP Marketing at Raylo - The Raylo Halo
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Gordon and Ger are joined by Shane Linehan, VP Marketing with Raylo, to talk about the circular economy and electronic consumer goods. Shane talks about unlocking huge residual value for customers (and revenue for businesses). He also discusses launching an unknown brand with an unknown offering—one that now has 100,000+ paying subscribers. The boy…
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Agency Changes, BigCommerce Insights, & Walmart's Q1 | Watson Weekend Live! w/ Travis Hess
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Welcome to this week’s episode of Watson Weekend! Join us as we sit down with Travis Hess, the soon-to-be President of BigCommerce, for an insightful discussion on the evolving eCommerce landscape. Here’s what we covered: Agency Evolution: The changing role of agencies over the past decade. Challenges and opportunities for Shopify and other platfor…
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May 20th, 2024: Amazon AWS CEO to step down, Home Depot earnings disappoint, Shein rejected from NRF membership, and Shopify acquires Peel Analytics founders
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Today on our show: Amazon AWS CEO to step down Home Depot earnings disappoint Shein rejected from NRF membership Shopify acquires Peel Analytics founders And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…
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Unpacking Peloton's Turbulent Ride and the Forrester Wave Report | Watson Weekend Live!
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Join Rick and Jess on Watson Weekend as they dissect the latest headlines in the world of commerce! In this episode, we dive into the rollercoaster journey of Peloton, exploring Barry McCarthy's departure and the company's ambitious restructuring plans amid global supply chain disruptions. Plus, we challenge the findings of the Forrester Wave repor…
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May 13th, 2024: The Fall and Fall of Peloton, Forrester's Wave Report, and Digital Evolution
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Today on our show: The Fall and Fall of Peloton Forrester’s New Wave Report What’s On My Mind About Digital Evolution https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyBy RMW Commerce
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