Mistie's seen it all. From mystery shopping to operational development, team training, and more, she helps restaurants and hospitality companies enhance their guest experience through team building and culture development. We discuss some of the biggest challenges facing the industry today in terms of making employees feel seen, heard, and valued..…

Meet Linda Chadwick, president and CEO of Rita’s Italian Ice & Frozen Custard. In today’s episode, we discuss her 25-plus years of experience in the industry, the moments that defined her leadership strategy, the fundamentals that shape Rita’s culture, and the idea of balancing nostalgia with innovation. Plus, I found out what her favorite Rita’s f…

On this week’s episode, we're joined by Julie Zucker, CMO of Branded Strategic Hospitality and WiRL advisory board member. We’re talking about all things balance. 🧘🏻‍♀️ How do you find and maintain balance as your priorities shift in your personal and professional life? By sharing her life experiences, Julie tackles the big feelings of guilt, mothe…

Welcome to Episode No. 1 of the Women in Restaurant Leadership podcast, a new initiative from the editors behind QSR and FSR magazines. We start by diving into the world of culinary with WiRL advisory board member Mindy Armstrong, who walks us through a day in her life as VP of Menu Innovation for beloved brands Perkins and Huddle House. We explore…