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As a woman who owns a small business, you've realized you can't do it all yourself. You need a team, but not just any team. It's time you surround yourself with people who are happy to work alongside you. Fans of the podcast know they are set to secure the longevity of their business with the practical strategies, systems, tools, and tough people conversations you'll learn how to apply directly into your growing small business. Hosted by Shelli Warren, your Team and Leadership Coach, with de ...
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Today’s episode is all about mastering the art of hosting impactful 1:1’s – those crucial face-to-face (or Zoom) conversations that build trust and connection far better than any Slack message or email ever could. I dive deep into how to create structured agendas, perform meaningful wellness check-ins, and give and receive feedback that actually fo…
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Team meetings falling flat these days? We've all experienced those meetings that drag on without clear purpose or outcome, but it doesn't have to be that way! In this episode, we're diving into the essentials of hosting impactful, efficient, and downright enjoyable meetings. We'll explore the different types of team touch points—daily huddles, week…
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I'm thrilled to introduce you to one of my favorite concepts— "drumbeats." If you own a small business and you're tired of micromanaging every detail, you definitely want to tune in. Drumbeats are the secret to transforming your team's efficiency and helping everyone stay in sync. Imagine reducing stress, boosting team confidence, and ensuring ever…
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Today’s episode is all about the crucial distinctions between managing and leading in business. Learn how to strike the balance between managing processes, tasks, timelines, and money, while also leading with vision, empowerment, and developmental feedback. Whether you're a seasoned leader or aspiring to grow in your role, this episode offers pract…
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Continuing with our series designed specifically for Team Leaders, today it’s all about making your mark by building credibility in your Leadership role. Having credibility will take you far in life, both at home, in your community, and at work. The more credible you are, the more people will trust you, and want to work alongside you. In this episo…
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Continuing with our series designed specifically for Team Leaders, today it’s all about nailing communication as a Leader. In this episode, we explore the different facets of effective communication, including verbal, written, and nonverbal cues. I also share personal anecdotes about the challenges I've faced and observed others encountering, offer…
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Continuing with our series designed specifically for Team Leaders, today it’s all about how complacency is a crucial pitfall in leadership. It can be felt as people becoming too comfortable and that increases everyone’s risk of stagnation. This episode sheds light on the subtle yet destructive effects of complacency and offers actionable strategies…
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Confrontation doesn’t have to be scary. You can turn tough talks into team triumphs and our focus today is on why confrontation should be viewed not as your foe, but as your ally in the workplace. We'll debunk myths, discuss the constructive power of confrontation, and provide you with practical strategies to handle it with grace and effectiveness.…
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Have you ever been caught understaffed during the summer months, or experienced the guilt of trying to take a well-deserved break only to have your team ping you with questions? Those days are over! In this episode, we'll explore the crucial balance between risk and reward as the warm weather rolls in, and I'll share some tips to help you plan ahea…
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Today, we're delving into a topic that I know keeps many of you up at night: how to maintain those crucial connections with a large team. Recently, we tackled the fatal mistakes leaders make in 1:1’s and the pivotal reason people pack up and leave - feeling disconnected from you and their work. But when you've got a hefty team, those 1:1’s can't co…
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Have you ever thought that your 1:1 meetings with your team members could be better? Today, I’m uncovering the crucial errors leaders often make during these personal discussions—and how you can avoid them. Whether you're just starting out with 1:1’s or you're an experienced leader looking to fine-tune your skills, you’ll learn how to ensure that e…
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From the top choices for purchasing turnkey businesses to the key factors influencing the sale price, we’re diving into your team's crucial role in positioning your business for a successful sale. Learn about the seven key result areas that potential buyers evaluate, and discover how your team's stability, efficiency, and leadership can significant…
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Highly billable team members deserve all the love and if you’ve been wondering when a bonus is a great idea for your team versus commissions today’s episode is for you. You’ll meet sales expert Nikki Rausch and hear some strategies you can use today to create balance between incentivizing client acquisition and fostering a quality-first approach to…
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In this on-air coaching episode with a chiropractic practice owner, she’s been grappling with the challenges of team reliability. Let’s explore the importance of uncovering the root causes of unreliability and supporting team members through personal challenges while emphasizing the need for accountability. Tune in and hear how we tackle the sticky…
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In this on-air coaching episode with a dietitian clinic owner, we explore strategies for her to set some of her billable team members up to take on new responsibilities as they shift into leadership roles. Tune in and hear how I convince her to consider supporting her most profitable service providers to focus on streamlining operations, anticipati…
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In this on-air coaching episode with a print shop owner, we explore strategies for her to choose KPI’s that her whole team can easily rally around. Tune in and see how we uncover practical metrics that her team works with every day, but might not actually connect the outcomes to the viability of the business. We're unpacking everything from how to …
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In this on-air coaching episode with a store owner, we explore strategies for helping her part-time team members elevate their performance. Tune in and see how we uncover the challenges faced in training and mentoring younger new hires who can struggle at first but, with your influence, can become dedicated to their role in your small business. Fre…
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Often our young professionals can get self-esteem best practices mixed up with boundaries at work. They can also be very comfortable asking for what they want and saying no. It can show up as pushback, tight boundaries, refusals to do tasks, and frequent requests for raises. Today, I’ll share 5 steps you can take to help your youngest team members …
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In today's episode, we're diving deep into the ongoing conversations and controversies surrounding young professionals in the workplace. Are we preparing them for the world of work, specifically in your small business? From the perspectives of prominent figures and situations stripped from social media, we'll unpack the criticisms and observations …
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Today, I'm getting real about the excuses you make as leaders and challenging you to step up and lead your team to greatness. We'll explore the common excuses that hold small business owners back, and I'll share some practical solutions and strategies to overcome these challenges. Get ready to take ownership of your leadership role and empower your…
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In this episode, we are talking about the power leaders have to motivate and encourage their teams. We're debunking the myth that motivation is solely tied to financial incentives and instead, we're exploring practical and low-cost ways for leaders to give back to their teams. From the gift of time and trust to the importance of respect, vision, an…
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Today, we're putting a critical eye on protecting your hiring process from AI-generated resume deception. I'll be sharing some essential strategies to help you cut through the fog and spot the real deal when it comes to evaluating candidates for your role-posting. Let's make hiring less about guesswork and more about finding someone who will be a p…
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Today, we're diving into the critical leadership skills essential for small business owners to thrive in an ever-changing business landscape. I'll be sharing real-life examples of individuals who are mastering these skills, taking back control of their businesses, and driving growth. From being fascinated by emerging trends to embracing technology,…
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Today, we are celebrating milestones and embracing change in this bit of a “tell-all” episode where I’m getting candid about transition and bold new steps. 2023 was a year of transition, and you’ll hear what that meant for the business, the brand, and me as I set out to stand tall as our own entity. It’s been a leap of faith, and while it's nerve-r…
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Are you intrigued by the transformation from a skilled professional to a savvy business owner in the healthcare sector? Tune into the latest episode with client and guest Alison Hendricks to unpack a journey that's both inspiring and instrumental for those in the world of occupational therapy and beyond. You’ll be moved to hear how Alison Hendrick’…
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Are you ready to kick off the new year with a powerful team meeting? Join me as I dive into the one critical meeting every leader needs to host this year. It's time to motivate, educate, and communicate with your team in a meaningful way and set the tone for the year ahead. I hear you, planning for and then hosting a meeting like this can feel daun…
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As we move into a new year, it's important to think ahead and consider the implications of planning for the future of our businesses. In this episode, I'm discussing the crucial topic of exit strategies. Whether you're contemplating a planned departure, facing unexpected challenges, or thinking about selling your business, it's essential to have a …
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I’m flipping the script on how you can lead your small business team. Instead of just focusing on empowering everyone, let's talk about getting into that heart-to-heart, engaging 1:1 conversation so you can get to the core of what makes each team member tick. By deeply engaging with each team member, you’ll lay the groundwork for some serious commi…
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Let’s tackle the often frustrating issue of underperformers within your team. We will delve into the crucial distinction between skill and will issues when a team member is not meeting expectations. Tune in to hear some real-life examples to recognize the likelihood of the reasons why people could be drifting off their highest level of performance …
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You don’t need another hack. You need to be ready to take on the challenge of becoming a strategic and solution-based leader. Tune in to hear why it’s critical at this stage of your business growth to make decisions today that set you up for long-term success, not short-lived moments. Work with Shelli Warren: Apply now to join the Leadership Lab. A…
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Now is the perfect time to hit the reset button, reflect on the past year, and jumpstart your team for the next year. Get your team excited by wrapping up the year with some highlights of their contribution to the business. Tune in to hear valuable insights and strategies on how to re-energize and motivate your team members, by highlighting their a…
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In this episode, we dive into a crucial topic for small business owners: how to support your high-performing team members when they need extended time away from the business. Regardless of why the request has been made, it's important to be prepared and supportive. Tune in and hear practical tips and strategies for building operational excellence, …
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Today, we dive into the importance of likeability in leadership roles. As a small business owner, you want to build a strong team and that requires you to promote people into leadership roles. So, should you select people who are liked, or does that even matter? Tune in as we explore scenarios where likeability plays a key role. You will also hear …
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Let’s tackle the crucial transition from being hired to actually thriving by talking about how to navigate the first 30 days with your newest team member. We will explore the importance of hosting conversations (yes, I’ll give you words and phrases) that assess their progress and their challenges. We'll uncover the key onboarding elements needed to…
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Tune into today’s episode to learn how Nickie Janes, Leadership Lab Alumni Member and CEO of Smooth, leads her large team across multiple locations. We'll dive into the strategies she employs to delegate tasks effectively and create systems that allow her to focus on her true passions within the business. If you are a spa junkie like Shelli is, you…
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If you're currently navigating the first 90 days with a new team member or you’ve just promoted someone in a new role, this episode is for you! Tune into today’s episode to learn how you can assess if the person you interviewed is the real deal. You’ll hear how to look for signs of consistent skill application, growth mindset, agility, and self-suf…
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“That 5 R Work Plan, I want that.” When you’re ready to embrace a new way of guiding your team, this tool will make all the difference. Tune into today’s episode to hear Sabrina Davis of Port City Signs & Graphics tell you how she leveraged the work plan to create a comfort level for her team to take ownership of their development and feel supporte…
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Are people telling you to 'just hire your mini-me!' Don’t do it! It’s important as you build a team that you think both about what the business requires today and what it will need in the upcoming year, two and three years ahead. Tune into today’s episode to learn why it’s time to STOP searching for your twin and instead start searching for someone…
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Providing bonuses to your team to recognize their results always feels great. It’s even better when you plan for it, and the business can afford it. Tune into today’s episode to hear how you can create criteria for bonuses based on the type of business you own and the revenue and profit results you have. Free Resources: Click here to get the advanc…
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People cry, sometimes they cry at work. Stress, lack of sleep, worry or illness can cause emotions to bubble up, and unexpected tears can spill over. As their leader, take care to be empathetic, listen and steer away from trying to be their therapist, but offer a supportive atmosphere without any repercussions. Tune in and find out what else you ca…
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You don’t take firing someone lightly, including those awful situations where an immediate termination is warranted. It’s a fact, firing a team member is never easy, even when you know it’s the right thing to do for them and your business. So what happened and what happens next? That’s what we will uncover today. Free Resources: Click here to get t…
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Feeling rejected when team members quit is a universal emotion that all business owners go through — especially when it’s unexpected or when it’s your highest performing people who announce their departure. Such a bummer. I get it. Rejection burns, and any kind of team turnover creates work – work finding, replacing, and onboarding someone and then…
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Here’s what can happen in small business: you hire someone, bring them onboard, show them a few things, tell them A LOT OF things, and then hope they get it after a while. Instead, how about putting together some structure in your small business that helps each person, including new hires, know if they are doing well within their roles? Tune in and…
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It’s time that the decades-old label of "soft skills," that is slapped onto anything people and communication-related, needs to be ripped off quickly like a bandaid. In today’s episode, we will quickly compare common soft skills and commonly known hard skills. Are you ready to do a personal skills inventory while you hear them? Apply now to join th…
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Epic communication fails. Ugh! Everyone has them, some people seem to have them over and over again. Some instances are cringeworthy and yet again, some people rarely mess it up. That’s what today's episode is all about. How to ensure you don’t damage your working relationships by paying attention and creating new habits for speaking to your team. …
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Want your small team to have a big impact? Size doesn’t matter. What matters is who’s at the helm, who’s setting the pace, and the direction and the structure of how you get work done. Tune in to hear 3 strategies to ensure your small team can have a big impact when you embrace some foundational leadership tools. Apply now to join the NEW Leadershi…
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How do you ensure that the people in a leadership role are taking on the ownership of growing their own effectiveness to lead? Grab your copy of the Advanced Leader Assessment I share today, and together you and your leaders will be able to agree on how to maintain the impact they’re already having and improve any of the opportunity areas you both …
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Your business is growing, and it’s no secret that you can’t do everything yourself. We need to structure your team so that you can transfer some trust and authority over to a few key team members who can lead people, processes, and profit centers. Let’s start with identifying WHO is ready to take on a new level of responsibility with the assessment…
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Leadership is visible. Every chance you get to deepen the connection you have with your team, take it. Today, I will share some simple and practical strategies you can apply to improve how you show up as a leader who develops people. That style of leading people creates a deeper connection with your team. While you adopt these actions, you’ll also …
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Leading creative people requires an awareness that they need physical and mental space to allow their ideas to flow. You’ll get their best performance when you provide both, and clients will notice. If you have creative roles as part of your team structure and operations, you’ll want to hear from Amy Demas, CEO of AD&Co., who joins me today. She’s …
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