Egg Geek is a media platform that talk about Startup, Technology and current affairs. *Podcast in Bahasa Indonesia ๐ฎ๐ฉ
…
continue reading
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
…
continue reading
UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Liฤkovรก, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina โ UX Reasearch Geeks host up to: https://www.linkedin.com/in/lick ...
…
continue reading
Nerd For A Living explores the lives and careers of people working in pop-culture and genre entertainment industries, like Comics, Video Games, Animation, Publishing, Film, and Television. The bi-weekly episodes feature interviews with working professionals in nerdy career fields, plus N4AL speaker panels recorded live at major comic conventions across the US. Hosted by Adron Buske, with co-host Wendy Buske.
…
continue reading
Hey, we're Things Have Changed. We unpack stories about technology and the ever-changing digital economy. Specifically, the things that will matter in the coming years, and the things that have evolved from the past.
…
continue reading
Hear the inside stories of the "geeks who lead at scale" - Directors, VPs and CTOs running software engineering orgs at larger companies with 100+ engineers, and interviews with domain experts who can help those leaders to manage their engineering orgs more effectively. I'm your host - Peter Bell, I've been helping senior engineering leaders to connect with and learn from their peers since 2010! This podcast is designed for engineering leaders who want to learn the latest good practices from ...
…
continue reading
Compose is an interview podcast for software developers using the Rust programming language to build a better planet. Software's impact on our society is increasing every day. Let's pull things apart so we can learn how to put things back together. Interview guests are typically the maintainers of open source projects, startup founders, leaders within the technology industry, and the occasional critic. Each episode aims to teach something new and provoke thoughts that'll last until the next ...
…
continue reading
Practise English as a second language and become a computer geek with students from ITT Molinari in Milan. Each show is produced by a different team of experts on a variety of technological topics. Join us on IT Reporters!
…
continue reading
GeekAtSea is a series of conversation with curious people about startups, science, economic and tech, their successes and challenges. Come hang out with us and be rewarded with knowledge you will not find anywhere else!
…
continue reading
This podcast is catered to the average investor or entrepreneur. In an interview-style format, we bring in experienced guests to help break down concepts in a digestible and de-jargoned conversation. We dive into topics such as investing in stocks, bonds, options, cryptocurrency, and other asset classes. We bring on business leaders to bring insight into various up-and-coming industries. Other weeks, we may discuss how to launch a business, be successful in managing a business, and even some ...
…
continue reading
We start by creating an awesome looking website that will become your virtual headquarters on the web. Then we work with you to produce content and engineer inbound marking systems that attract more prospects, generate more leads and close more sales than a website build by anyone else! We donโt take chances with your money or design pretty brochure-ware websites. Everything we do follows a structured and proven methodology that delivers real measurable results built on rock solid and scalab ...
…
continue reading
A nonprofit based in Denton Texas, we support the tech / startup community through workshops & meetups to grow the community and density in creative / tech talent. We interview local tech leaders in Denton to help tell the story of our creative culture and amazing tech talent here in North Texas. Support this podcast: https://podcasters.spotify.com/pod/show/techmilldenton/support
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Bacon Wrapped Business With Brad Costanzo | Sizzling Hot Business Advice Guaranteed To Make You Fat...PROFITS!
Brad Costanzo
"Sizzling Hot Business Advice Guaranteed To Make You Fat...PROFITS!" How do you know if this show is right for you? You own a business or you're in charge of growing it. You're a startup or looking for an exit and improving your profits is priority #1. You love hot new ideas, proven marketing campaigns, expert advice and out of the box thinking almost as much as you love a plate of hot bacon. Brad Costanzo, entrepreneur, business owner, digital marketing consultant, bacon-lover and business ...
…
continue reading
Before We Die follows the stories of the brave, audacious, and stubbornly persistent problem-solving gizmologists from the Med-Tech world. Join us as top doctors, scientists, bio-designers, and entrepreneurs share their stories of unimaginable successes and heartbreaking failures as they strive to bring their life-saving technology and diagnostic innovations to the patients who need them the most. The Med-Tech industry is booming, but the obstacles and delays are an endless challenge. Can he ...
…
continue reading
We demystify the entrepreneurial journey for veterans and military spouses in the Bunker Labs community.
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Storytelling That Sells: How to Build a Product Everyone Wants to Share - with Selim Benayat, Bento
48:41
48:41
Play later
Play later
Lists
Like
Liked
48:41
Send us a text In this episode of Things Have Changed Podcast, we sit down with Sรฉlim Benayat, co-founder of Bento and now Director of Product at Linktree, to explore the shifting landscape of the creator economy and how Bento is helping creators showcase their work in a whole new way. Sรฉlim shares the story behind Bentoโs creation, their journey tโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Unmasking False Hustle: Revolutionizing Customer Experience
30:10
30:10
Play later
Play later
Lists
Like
Liked
30:10
Send us a text Join me for an exciting episode where I take a deep dive into the heart of my latest book, False Hustle. Many contact centers and CX leaders are unknowingly sabotaging their own success by focusing on misguided efforts to appear productive. In this episode, Iโll be sharing insights on how to break the cycle of false hustle and transfโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Zsuzsa Kovacs | Hidden Risks of Surveys | #43
36:38
36:38
Play later
Play later
Lists
Like
Liked
36:38
Zsuzsa Kovรกcs talks about the problems with using surveys in UX research and why she prefers interviews. She explains how surveys can be biased and miss important details. ๐ Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/zsuzsa-kovacs-surveys Episode highlights 00:01:45 โ Zsuzsaโs Background in UX 00:05:56 โ Prโฆ
…
continue reading
Dr Caroline Morton has created software that exposes trainee doctors to the cognitive overload of the emergency room. Learn about the technical challenges and why her team turned to the Rust programming language. The episode touches on her personal story. Sheโs been writing software for 9 years, including 4 years full time, and is still [โฆ]โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Matt Wallaert | Personas vs. archetypes: why personas might not work | #42
36:39
36:39
Play later
Play later
Lists
Like
Liked
36:39
Matt shares his perspective on personas and why he favors behavioral archetypes. He discusses the strengths and pitfalls of personas, the role of behavioral science in UX research, and alternative methods for building empathy beyond traditional research. ๐ Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/matt-walโฆ
…
continue reading
Zeeshan Ali Khan is the maintainer of the zbus crate, a pure Rust implementation of the D-Bus protocol. Zeeshan has been around Linux and embedded/mobile Linux for a long time โ even moving to Finland to work for Nokia before the company moved to Windows Phone. The interview starts with creation of zbusโa pure Rust [โฆ]โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Calming Irate Customer Interactions: 5 Proven Techniques
24:46
24:46
Play later
Play later
Lists
Like
Liked
24:46
Send us a text In this episode of "Advice from a Call Center Geek," we dive into the challenging world of dealing with angry customers. Discover five powerful, actionable techniques that can transform heated interactions into opportunities for building customer loyalty. Perfect for contact center managers and agents alike, this episode covers: The โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Pamela Escobar | Financial psychology in Mexico | #41
29:46
29:46
Play later
Play later
Lists
Like
Liked
29:46
Pamela Escobar and Tina explore cultural perceptions and financial psychology, analyzing how these elements influence attitudes towards money and life choices. With Pamela's expertise and Tina's questions, they provide a detailed examination of how culture, economics, and personal behavior intersect. ๐ Do you want to know more? Check out this episoโฆ
…
continue reading
Charlie Marsh is the founder of Astral, the company behind Pythonโs fastest code formatter: ruff. Astral is also the home of the open source uv and rye projects, which make installing Python packages much faster than they have been with pip. In the interview, Charlie discusses many things, including his own career, building an open [โฆ]โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Unveiling AI's Role in Content Creation with Originality AI's John Gillham
41:33
41:33
Play later
Play later
Lists
Like
Liked
41:33
Send us a text Have you ever stumbled upon an article or a piece of content online and wondered, "Did someone actually write this, or is it the work of ChatGPT?" In todayโs world, where content is produced at an incredible pace, it's becoming increasingly difficult to tell the difference.. and thatโs a problem in the age of misinformation. Think abโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
What Technology does a World Class 2024 Contact Center Have?
24:20
24:20
Play later
Play later
Lists
Like
Liked
24:20
Send us a text Did you ever ask yourself what the high-end contact centers are doing differently? In this ACGpodcast, we dive deep into the cutting-edge technologies that set elite customer service operations apart from the rest. This is how we are developing our strategic plan for Expivia. From AI-powered chatbots to advanced analytics, we exploreโฆ
…
continue reading
Summary The episode explores Robโs views on open source maintenance, along with many interesting side quests relating to modern software development. We start the discussion by talking about Robโs journey to becoming a maintainer of Actix Web, a web framework written in Rust. This moves into a discussion about the projectโs adoption by companies liโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
uxcon special: Designing for Complex UIs and Measuring UX with Vitaly Friedmanโ#40
29:52
29:52
Play later
Play later
Lists
Like
Liked
29:52
Tina interviews Vitaly, a UX Leader, speaker, and co-founder of Smashing Magazine. Vitaly will host a full-day workshop on designing complex UIs on September 18th, the warm-up day for uxcon vienna 2024, followed by a talk on measuring UX and design impact on September 19th. Their discussion covers aspects of user experience, choosing the right desiโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Adapting to the Future of Contact Center Outsourcing- Lessons Learned for All
29:03
29:03
Play later
Play later
Lists
Like
Liked
29:03
Send us a text The contact center industry is evolving, and with that evolution, contact centers of all types are starting to learn valuable lessons. In this episode, we'll dive into how the BPO landscape is changing, what these changes mean for customers, and the latest AI tools you should be asking for in your outsourcing RFPs. Donโt let the titlโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
uxcon special: The Power of Collaborative Research | Feyikemi Akinwolemiwa | #39
15:09
15:09
Play later
Play later
Lists
Like
Liked
15:09
Feyikemi, a senior user researcher and strategist, joins host Tina to discuss her upcoming talk at uxcon vienna titled "Co creation, the power of collaborative research among niche user groups." Feyikemi shares her journey from architecture to user research, discussing how she connects with specialized user groups through empathy and collaboration.โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Cling Systems is Transforming Battery Supply Chains with William Bergh
47:32
47:32
Play later
Play later
Lists
Like
Liked
47:32
Send us a text Revolutionizing Battery Recycling: The Future of Sustainable Energy Management As the world embraces the electric vehicle (EV) revolution, with 1.3 million EVs sold in 2023 aloneโa 40% increase from the previous yearโthe issue of battery disposal and recycling is becoming increasingly critical. The demand for lithium-ion batteries, eโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Everything We Learned from Starting An AI CX Company - OttoQa
20:20
20:20
Play later
Play later
Lists
Like
Liked
20:20
Send us a text Join us as we dive into the journey of founding and growing OttoQa, a cutting-edge AI-powered Customer Experience (CX) company. In this episode, we'll share our firsthand experiences, lessons learned, and the challenges we faced in building a fully automated QA platform. Discover the strategies and insights that helped us innovate inโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
uxcon special: Human Connection in a World of AI | Katy Mogal | #38
24:50
24:50
Play later
Play later
Lists
Like
Liked
24:50
Katy Mogal, an expert in design and research, joins Tina to discuss her upcoming talk at uxcon vienna 2024. Scheduled for September 20, Katy, alongside her colleague Markos Grohmann, will explore the theme "Designing for Connection in a World of AI: Love-Bots, Googly-Eyed Roombas, and the UX Quandary of Anthropomorphic Products." They delve into thโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Companies Can Supercharge Their Brand Visibility with Sneha Saigal's Geeks&Experts
32:28
32:28
Play later
Play later
Lists
Like
Liked
32:28
Send us a text The Power of PR: Navigating Todayโs Media Landscape with Sneha Saigal In our hyper-connected world, the stakes for corporate reputation are incredibly high. Remember Cristiano Ronaldo's simple gesture that caused a $5 billion drop in Coca-Cola's market value? Or the backlash against Pepsi's Kendall Jenner ad? These moments remind us โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Mastering QA: Crafting the Perfect Contact Center Quality Assurance Forms
25:32
25:32
Play later
Play later
Lists
Like
Liked
25:32
Send us a text What if you could transform your call centerโs efficiency and agent performance overnight? This episode guarantees youโll walk away with actionable insights on crafting the ultimate QA forms for both voice and chat channels. Weโll guide you on defining the crucial goals for your QA forms, such as enhancing agent performance, ensuringโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
uxcon special: Deep Listening with Indi Young | #37
40:26
40:26
Play later
Play later
Lists
Like
Liked
40:26
Meet Indi Young, a renowned UX expert, as she joins host Tina Liฤkovรก to share details about her upcoming full-day workshop on "Listening Deeply." Indi will discuss her workshop's focus on deep listening and understanding user cognition, offering practical techniques to uncover users' underlying thoughts and emotions through non-directed interviewsโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Is Prompting The New Programming? with Filip Kozera and Robert Chandler, Wordware AI
39:30
39:30
Play later
Play later
Lists
Like
Liked
39:30
Send us a text Bringing Coding to the Masses with AI. Can programming become accessible to all? This week on Things Have Changed podcast we have Filip C. Kozera (CEO) and Robert Chandler (CTO) from Wordware AI, a startup that's simplifying app creation and making it more user-friendly for both experienced programmers and complete beginners! AI is tโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How You Can QA Contact Center Calls Using ChatGPT (Desktop)
16:07
16:07
Play later
Play later
Lists
Like
Liked
16:07
Send us a text In this ACG episode, we dive into the transformative impact of AI on customer service QA. Hosted by Tom Laird, the CEO of Expivia Interaction Marketing Group and OttoQa, this session explores how ChatGPT and Claude 3 enhance call analysis and agent performance monitoring. Discover effective system prompting and its role in refining qโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Konstantin Escher | Breaking Down Communication Barriers: Insights from the UXR Meetup | Season 3 #12
33:31
33:31
Play later
Play later
Lists
Like
Liked
33:31
Meet Konstantin, a psychologist and freelance user researcher, discussing his insights at the UXR Meetup by UXtweak with host Tina Liฤkovรก. He explores overcoming UX research challenges in companies, breaking down communication barriers, and the vital role of user researchers in aligning departments and achieving business objectives. This conversatโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Exposed: The Unvarnished Truth About AI Deployment in Contact Centers
22:45
22:45
Play later
Play later
Lists
Like
Liked
22:45
Send us a text Are you overwhelmed by the relentless push to overhaul your contact center with AI? Let's clear the air about the real impact of AI in this industry. My recent talks reveal a surprising fact: many companies are not rushing into AI as believed. In reality, few have a detailed plan or have started implementation. Join me in a practicalโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Will Auto QA Platforms End the Era of Traditional CX Analytics?
19:25
19:25
Play later
Play later
Lists
Like
Liked
19:25
Send us a text Tune into our latest ACG podcast episode, "Will Auto QA Platforms End the Era of Traditional CX Analytics?" where we dive into the world of customer experience analytics. Weโll explore and compare the tools and techniques behind both Auto QA platforms and traditional analytics methods. This friendly chat is packed with insights aboutโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Brevdev Is Making AI Development Accessible and Simple for Everyone with Nader Kahlil
30:56
30:56
Play later
Play later
Lists
Like
Liked
30:56
Send us a text When ChatGPT was launched in December 2022, few could have predicted the rapid transformation the world would undergo in the following months. It emerged as the fastest-growing consumer technology in history, catching many by surprise. In the year since its launch, ChatGPT has revolutionized nearly every aspect of the tech industry. โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Tips to Disrupt your Service Desk with Technology and Tactics
47:54
47:54
Play later
Play later
Lists
Like
Liked
47:54
Send us a text Join Tom in this insightful podcast episode recorded at the HDI Philly event held at Princeton University. Delve into groundbreaking strategies and cutting-edge technologies, including AI, to revolutionize your service desk operations. Drawing from his leadership at Expivia, where he expanded the team to over 600 professionals, and hโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Aiden Hirshfield | Grounded Theory and Continuous Discovery | Season 3 #11
33:34
33:34
Play later
Play later
Lists
Like
Liked
33:34
Tina talks with Aiden, a research leader and digital strategy consultant. They discuss the combined power of grounded theory and continuous discovery in UX research. Aiden shares their experiences and perspectives on how these methodologies enrich the understanding of user needs, driving innovation in user-centric design while exploring the interplโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Swyft Cities Is Revolutionizing Urban Mobility with Jeral Poskey
47:15
47:15
Play later
Play later
Lists
Like
Liked
47:15
Send us a text Tech companies today are building bigger and bigger campuses. Think about Google's sprawling complex in Mountain View, Facebook's expansive headquarters in Menlo Park, and Amazon's new HQ2 in Arlington, VA. These are not just workplaces; they are mini-cities, pulsating with thousands of employees every day. Just trying to get around โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Starlink Is Rewriting Connectivity and Its Global Implications
39:06
39:06
Play later
Play later
Lists
Like
Liked
39:06
Send us a text Picture this: You're kicking back, watching one of those jaw-dropping SpaceX rockets launch into the cosmos, carrying astronauts or top-secret cargo to the space station. Yeah, that's the same SpaceX we're talking about today on Things Have Changed. They've been lighting up the skies and our feeds with a whopping 96 launches last yeaโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Suj Premachandran | Shaping Minds: The Intersection of Spirituality and UX Education | Season 3 #10
22:35
22:35
Play later
Play later
Lists
Like
Liked
22:35
In this episode, Tina talks with Suj, who teaches UX design to kids. Suj combines design and empathy to inspire new thinking. We'll explore Suj's journey, his work's impact, and its significance. The discussion also highlights the connection between design and spirituality. ๐ Do you want to know more? Check out this episode at: https://www.uxtweak.โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Breanna Gentile | Trauma Informed Research: How trauma and UX comes together | Season 3 #9
34:55
34:55
Play later
Play later
Lists
Like
Liked
34:55
In this episode, Tina Liฤkovรก talks with Dr. Breanna Gentile about integrating psychological principles into UX design, focusing on trauma-informed practices. They explore how understanding users' emotional and psychological backgrounds can inform better design decisions. Dr. Gentile emphasizes cultural sensitivity, the blend of qualitative and quaโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Unlocking the Power of Prompts: Enhancing CX QA with Proven Strategies
32:07
32:07
Play later
Play later
Lists
Like
Liked
32:07
Send us a text Dive into the transformative journey of OttoQa, where we've uncovered the profound impact of prompts in elevating customer experience (CX) quality assurance (QA) processes. This podcast (taken from a Linkedin Live Event) brings the insights and methodologies from our extensive experience directly to you, focusing on the art and scienโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Debbie Slijpen & Karin den Bouwmeester | SPECIAL UXinsight festival: For the bold and curious | Season 3 #8
29:11
29:11
Play later
Play later
Lists
Like
Liked
29:11
In this special episode, Tina discusses the UXinsight festival with its organizers, Karin den Bouwmeester and Debbie Slijpen. They share insights into the conference's development, highlight the significance of post-talk discussions, and explore the challenges of fostering online connections. The theme, "Stay Curious, Be Bold," is discussed in the โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Creating an AI Roadmap for Your Contact Center from the Ground Up!
46:44
46:44
Play later
Play later
Lists
Like
Liked
46:44
Send us a text This podcast is based on the presentation I delivered in Miami at the "CX Under the Sun Event" to more than 100 CX professionals who are just beginning their journey with CX AI transformation. During the presentation, I share my views on what is considered "real" regarding AI in the current market, what to be cautious about, and how โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Stellar Is Perfecting the Internet while on the Go with Damien Garot & Hassan Aouisse
35:05
35:05
Play later
Play later
Lists
Like
Liked
35:05
Send us a text We've all been there: mid-conversation or deep into a work session, only for our digital lifeline to suddenly drop, leaving us stranded in a sea of silence. It's these moments of unexpected disconnection that highlight a pervasive gap in our modern, connected lives. Well, Today on Things Have Changed Podcast, we're joined by Damien Gโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
From Uganda to Mexico: Asaak's Inspiring Journey Unveiled with Dylan Terrill
39:15
39:15
Play later
Play later
Lists
Like
Liked
39:15
Send us a text Ever wondered how startups grow by buying other companies? Today on Things Have Changed, we're delighted to host returning guest, Dylan Terrill, Chief Business Officer of Asaak, as he discusses his company's remarkable expansion, now spanning two continents. Asaak, founded in 2016, is a fintech company offering loans for motorcycles โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
2024 CX, AI, and Contact Center Predictions
29:37
29:37
Play later
Play later
Lists
Like
Liked
29:37
Send us a text As we step into 2024, the realms of Customer Experience (CX), Artificial Intelligence (AI), and contact centers are poised at the brink of transformative change. Let's explore the exciting, realistic predictions that are shaping the future of these industries. These are part prediction and part wish list for what I would like 2024 toโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Drones, Data, and Dollars: Anduril's Disruptive Play in the Defense Industry
24:56
24:56
Play later
Play later
Lists
Like
Liked
24:56
Send us a text Palmer Luckey, once synonymous with the virtual reality revolution through the Oculus Rift, catapulted into tech stardom when Facebook acquired Oculus for an astonishing $2 billion. This pivotal moment not only validated VR's potential as the next major computing platform but also marked a turning point in Luckey's career. His journeโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Yao Adantor | AI and UX Research: Guidance from Research Co-pilot | Season 3 #7
25:35
25:35
Play later
Play later
Lists
Like
Liked
25:35
In this episode, Tina talks with Yao about using AI in UX research, focusing on the Research Co-pilot tool. They explore its role in speeding up research and the necessity of human oversight. The conversation also touches on AI's benefits for both new and experienced researchers, its future in the field, and how it integrates with the tools of UX pโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Why Tech Is Going After the Next Trillion Dollar Opportunity - Defense
20:01
20:01
Play later
Play later
Lists
Like
Liked
20:01
Send us a text In the past two decades, technology has dramatically reshaped numerous industries, from newspapers to travel agencies. Once thriving sectors have been disrupted, evidenced by the decline of traditional newspapers, which lost $6 billion in ad revenue to Craigslist alone between 2000 and 2006. Similarly, the rise of platforms like Doorโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Bikes Are at the Forefront of Future Urban Mobility with Mikko Ampuja, Vapaus
32:21
32:21
Play later
Play later
Lists
Like
Liked
32:21
Send us a text E-bike sales outpaced EVs and hybrid cars in both 2021 and 2022. In fact, research shows that by 2030, E-Bike sales are expected to 3x, outpacing even the rapid growth of passenger cars! There is a Bike Revolution taking place across the world and it is not only reshaping personal commuting but also freight and last-mile delivery serโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Billion Dollar Dreams with Marc Krauthamer, CEO of AMP Neutraceuticals
53:39
53:39
Play later
Play later
Lists
Like
Liked
53:39
What does it take to build a billion-dollar company? If youโre like most people, you probably assume it requires raising venture capital, building some sort of SAAS product, and scaling it to millions of users. The last thing youโd probably think of us is maxing out your credit cards to start a manufacturing company that produces supplements stockiโฆ
…
continue reading
With another year in the books and another one head, have you thought long and hard about what youโre hoping to accomplish in the next twelve months? Either way, todayโs episode is for you. Order my book, โBlack Veteran Entrepreneurโ here: https://amzn.to/3gme7kg Learn More about Bunker Labs by visiting: www.BunkerLabs.orgโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Truth About Launching A Startup with Lee Mills, Founder & CEO of Pixly
47:38
47:38
Play later
Play later
Lists
Like
Liked
47:38
In this episode of the Transition, I catch up with Navy Veteran Lee Mills, Founder & CEO of Pixly, a visual documentation & collaboration platform for Construction, Insurance, Facilities and Field Service Professionals. In 2022, Lee won the Veteran Funds 100k Pitch Competition at the Military Influencer Conference. Since then, Lee and I frequently โฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Inside the Contact Center Evolution: Insights from John Coulter of Five Star Call Centers
16:23
16:23
Play later
Play later
Lists
Like
Liked
16:23
Send us a text Join me, Tom Laird, and John Coulter from Five Star Call Centers, as we journey into a conversation on "Advice from a Call Center Geek." ๐ Key Highlights: ๐ฎ๐ฌ๐ฎ๐ฐ/๐ฎ๐ฌ๐ฎ๐ฑ ๐ข๐๐๐น๐ผ๐ผ๐ธ: What does the horizon look like for contact centers in the next two years? We're discussing trends, challenges, and opportunities that await! ๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ & ๐ฅ๐ข๐: Wโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Daniel Pidcock & Larissa Schwedersky | Tiny Pieces, Big Picture: The World of Atomic Research | Season 3 #6
36:18
36:18
Play later
Play later
Lists
Like
Liked
36:18
Tina talks with Daniel Pidcock and Larissa Schwedersky from Glean.ly, exploring Atomic UX Research and its effective use of varied data for strong research outcomes. Larissa also covers the positives of non-linear research, and together they demonstrate how atomic UX research can flexibly support organizations, aiming to boost both user experience โฆ
…
continue reading
Send us a text This podcast episode of "Advice from a Call Center Geek", titled "AI Tools in CX: The Truth about ROI," delves into the practical aspects and return on investment (ROI) of AI technologies in the context of contact centers. It critically examines various AI tools like large language model chatbots, analytics, agent assist, and auto quโฆ
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Bootstrapping An American-Made Jean Company with Patrick Mate, Founder & CEO of Patriot Jean Co.
43:33
43:33
Play later
Play later
Lists
Like
Liked
43:33
In this episode of the Transition, I sit down with Patrick Mate, Army Veteran and Founder of Patriot Jean Company, An Arizona-based American-made apparel company that produces 100% grown, sewn, and built Jeans. Manufacturing is a hard business, but thatโs not stopping him. Although heโs still in the startup phase, Patricks invested over six-figuresโฆ
…
continue reading