Best Ted Ings Podcasts (2024)

1
Anne Lister’s Tips for Success in Fixed Operations 15:49

1d ago15:49

15:49

Anne Lister is a seasoned Service Manager at Williams Auto Group with over 12 years of experience in the automotive industry. Before joining Williams Auto Group, Anne spent 15 years in personal lines insurance. Her journey into the automotive sector was unexpected, but she quickly found her passion for fixed operations. Anne is known for her dedica…

1
Rob Leary: Maximize Your Dealership’s Profit with Expert Warranty Analysis 21:35

2h ago21:35

21:35

Rob Leary is the Director of Sales at BG Products, Inc., where he oversees a robust network of over 800 representatives across North America. With extensive experience in the automotive industry, Rob brings invaluable insights into maximizing dealership profits through innovative warranty analysis solutions. Today, we delve into an essential yet of…

1
Kerri Wise: Bridging the Trust Gap with Technology 21:30

4d ago21:30

21:30

How can technology bridge the trust gap between dealerships and customers? What role does flexibility in digital retailing play in modern automotive sales? Can technology truly revolutionize the fixed ops experience? In today's episode, we sit down with Kerri Wise Chief Marketing Officer at AutoFi and President of Women of Color Automotive Network …

1
How to Boost Service Department Performance with Mikey B 31:46

12d ago31:46

31:46

How do you transform service advisors into confident, customer-centric professionals? What can a simple walk-around reveal that might save lives? In this special episode, I, Ted Ings, have the pleasure of hosting Mike "Mikey B" Bauer, Corporate Trainer at BG Products, Inc. Mikey B brings a wealth of knowledge and experience, transforming the landsc…

1
Achieving Excellence in Fixed Operations with Dawn Newsome 14:02

18d ago14:02

14:02

Dawn Newsome is a seasoned automotive professional with nearly two decades of experience at Vaden Automotive Group. Based in Savannah, Georgia, she has climbed the ranks to become the Vice President of Fixed Operations. Dawn's journey is marked by her dedication to her career, her role as a mother, and her passion for mentoring the next generation …

1
Maximizing Dealership Efficiency with Randy Koch 14:36

26d ago14:36

14:36

Randall (Randy) Koch is the VP of Partner Development at OEM Interactive, an industry leading marketing company. Randy brings a wealth of Automotive and e-commerce experience and expertise that is passionate about driving growth and building strong relationships within the industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we dis…

1
#stemhangat: STEM and TECHNOLOGY 2 26:45

27d ago26:45

26:45

How could one switch fields from being an engineer to being a technology in education researcher? Don't miss out on Assoc. Prof Bala's career journey as he shares the importance to keep chasing your dreams and how we students, can use AI to be smarter. STEM Hangat, a mini podcast series as we explore scientific careers in Malaysian thriving industr…

1
The Profit Potential of In-House Windshield Repair with Mark Haeck 16:08

1M ago16:08

16:08

Are dealerships leaving money on the table by outsourcing glass services? Dive into the latest episode of the Fixed Ops Roundtable, where we uncover how bringing glass services in-house can be a game-changer for customer satisfaction and revenue growth. In this episode I sit down with Mark Haeck, the Vice President of Business Development at GMS Gl…

1
#stemhangat: STEM and TECHNOLOGY 31:25

2M ago31:25

31:25

This conversation is a little bit different as we speak to a tech policy practitioner, as she shares her journey from English Literature to the futuristic tech world. Want to know how to switch fields? Why is the intersection between the hard sciences and social sciences important? STEM Hangat, a mini podcast series as we explore scientific careers…

1
Optimizing Fixed Ops Performance through Data-Driven Insights and AI with CallRevu Robert Manuel 15:19

2M ago15:19

15:19

Robert Manuel, with an illustrious background in automotive retail, brings a wealth of firsthand experience to his role as Partner Success Manager at CallRevu. With roots deeply embedded in dealership operations, Robert offers unique insights into the challenges and opportunities faced by fixed operations teams. 👉 Register for the upcoming Fixed Op…

1
Sara Hoagey: Don't Lose an Employee for $2 per Hour 14:50

2M ago14:50

14:50

Sara Hoagey and staff have been in the automotive industry since 1999 and held every position in a dealership from variable to fixed operations. As the CEO of EliteBDC, Sara is at the forefront of revolutionizing customer engagement in the automotive sector through innovative technologies and personalized approaches. 👉 Register for the upcoming Fix…

1
How WrenchWay is Transforming Automotive Recruitment with Jay Goninen 22:51

2M ago22:51

22:51

Jay Goninen is the Co-Founder and President of Wrenchway, a company revolutionizing how technicians and dealerships connect. With a passion for empowering technicians and enhancing dealership operations, Jay brings a wealth of experience and innovation to the table. Get ready for insights, revelations, and a glimpse into the future of the automotiv…

1
#stemhangat: STEM and ENVIRONMENT (pt 2) 28:31

2M ago28:31

28:31

What is the reality behind being a policymaker and environmental engineer in making Malaysia a better place to live? Tune in as we explore demanding environmental jobs and niche in this episode. STEM Hangat, a mini podcast series as we explore scientific careers in Malaysian thriving industries. Guests: 1. Ir. Dhana Raj Markandu, Senior Analyst (En…

1
Unlock the camera's full potential for car dealerships with Mark Queen 22:47

2M ago22:47

22:47

Mark Queen is the CEO of SKAI Vision, a groundbreaking technology company pioneering the integration of computer vision AI into retail automotive operations. With a wealth of experience and a knack for innovation, Mark is leading the charge in revolutionizing dealership efficiency and customer experience. 👉 Register for the upcoming Fixed Ops Round…

1
#stemhangat: STEM and ENVIRONMENT (pt 1) 18:10

2M ago18:10

18:10

Is Malaysia doing well in this environmental crisis? What can we do about it? Tune in to the first of a two-part conversation about the latest MADANI initiative about the environment and how we anak muda can be involved! STEM Hangat, a mini podcast series as we explore scientific careers in Malaysian thriving industries. Guests: 1. Ir. Dhana Raj Ma…

1
Mastering Customer Service: Insights from the Five-Star Service Advisor Coralee Zueff 15:49

3M ago15:49

15:49

Coralee Zueff is a seasoned master service advisor, coach, and author of "Five-Star Service Advisor," with a rich background spanning from technical expertise to retail and aftermarket experience. Her passion for empowering service advisors led her to develop the innovative Five-Star Service Advisor program, aimed at revolutionizing customer servic…

1
William Demaree: The Importance of Company Culture in Automotive Retai 25:30

3M ago25:30

25:30

In this episode, I had the pleasure of sitting down with William Demaree, the Corporate Director of Fixed Operations at the Tom Wood Automotive Group. Our conversation delved into various aspects of the automotive industry, starting with the core values of Tom Wood Automotive Group, as highlighted by a quote from Tom Wood himself: "Success is not m…

1
The Power of BDC: Strategies for Automotive Success with Tammie Ventura 15:45

3M ago15:45

15:45

Tammie Ventura is a seasoned professional and the BDC Director at Hudson Automotive Group, South Carolina. With over 18 years of experience in the automotive industry, Tammie has been instrumental in transforming Hudson's BDC operations into a powerhouse of success. Under her leadership, the group has witnessed remarkable growth and earned prestigi…

1
#stemhangat: STEM and HEALTHCARE 34:00

3M ago34:00

34:00

How smart do you need to be to pursue the healthcare industry?😬 Tune in to a chill and wholesome conversation about potential careers in the healthcare industry and how important it is to follow your heart in pursuing your dream job. STEM Hangat, a mini podcast series as we explore scientific careers in Malaysian thriving industries. Guests: 1. Dr …

1
Unlocking the Secrets of Automotive Warranty Administration 24:04

3M ago24:04

24:04

Today, I'm thrilled to welcome David Reinicke, President, and Jason Tuck, Sales and Marketing Manager at Automotive Warranty Network. With many years of experience, Automotive Warranty Network stands as the cornerstone of outsourced warranty administration, offering invaluable insights into this vital yet often overlooked aspect of dealership opera…

1
Owen Moon: How to Turn Your Dealership into a Service Marketing Machine 21:04

3M ago21:04

21:04

Owen Moon is a seasoned expert in the automotive industry, of Trade Pending which recently acquired Fixed Ops Digital. With years of experience and a passion for revolutionizing online service marketing, Owen brings a wealth of knowledge to the table. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: The State …

1
#stemhangat:STEM and ENGINEERING 46:02

3M ago46:02

46:02

Are youths not interested in becoming engineers anymore? Do you know what is the first engineering structure in the world? Tune in to this engineering episode with engineers from several disciplines and perspectives to learn more! STEM Hangat, a mini podcast series this February and March as we explore scientific careers in Malaysian thriving indus…

1
Mark Haeck: Transforming Dealership Operations with GMS (Glass Management Software) 16:08

4M ago16:08

16:08

Mark Haeck is the Vice President of Business Development at GMS Glass Management Software. In this episode he brings over four decades of expertise in auto glass technology, spearheading GMS's mission to revolutionize dealership operations. With a keen focus on customer-centric solutions, Mark is at the forefront of driving industry-wide innovation…

1
#stemhangat:STEM and POLICIES 26:59

4M ago26:59

26:59

How does STEM in policy careers look like? Are you tired with STEM and find scientific careers difficult? Do you know that science careers are more than working in labs? Tune in to STEM Hangat, a mini podcast series this February and March as we explore scientific careers in Malaysian thriving industries.…

1
Building a Foundation For a Successful Career In The Automotive Industry 23:17

4M ago23:17

23:17

In this episode, I sit down with Kent MacDonald, President of Northwood University, and Brooke Engelhardt, a marketing student and Marketing Chair of the 60th Annual International Auto Show at Northwood University. Together, we explore the key factors behind Northwood's success in preparing students for thriving careers in the automotive industry. …

1
David Spisak: Why EVs and Why Now? 27:52

4M ago27:52

27:52

David Spisak is the President/CEO of Disruptive Growth Solutions, a renowned figure in the automotive industry, heralded for his visionary leadership and deep understanding of emerging trends. With extensive experience in navigating automotive disruption, David brings a wealth of knowledge to the table, guiding dealerships through transformative ch…

1
Future-Proofing Your Automotive Career at Northwood University with Dr. Matt Bennett 21:22

4M ago21:22

21:22

In today's episode, we have a true industry legend with us—Dr. Matt Bennett, the Vice President of Graduate and Professional Studies at Northwood University. Dr. Matt Bennett is not just a VP; he's a driving force behind Northwood University's success. With a rich history in the automotive sector, Matt has been instrumental in shaping future leader…

1
The Art of Automotive Marketing with Alyson Landis 14:10

5M ago14:10

14:10

Alyson Landis is the CEO of Inkcentric Corp, which is based in sunny California. Alyson Landis, a seasoned Marketing and Procurement Specialist, brings over 25 years of experience in the automotive industry. As the driving force behind Inkcentric Corp, Alyson has become a trusted partner for dealers and automotive clients nationwide. 👉 Register for…

1
#sambalpodcasts: Lepak-ing with the TSP team! 33:04

5M ago33:04

33:04

We are a mysterious bunch, but we let loose this 2024 as our host Shectra (or AG) gets the team over for a casual conversation about our journey. From introductions with our oldest member to our very own 'maknae' (not a korean girl group YET), tune in as we spoke about the good and bad of our work and advocacy in general. Want to know what the team…

1
Jennifer Sanford: Building Strong Dealer-Vendor Relationships 16:13

5M ago16:13

16:13

Jennifer Sanford is a Marketing Executive and Founder of Sanford Marketing Group. with 14 years of experience in sales and marketing leadership. Having spent a significant part of her career at Dominion Dealer Solutions, she played a pivotal role in building the brand into a powerhouse within the automotive space. With a passion for effective B2B m…

1
Revolutionizing Parts Management: Strategies for a Profitable 2023 and Beyond With Kaylee Felio & Ed Roberts 17:06

5M ago17:06

17:06

In this episode, I'm joined by Kaylee Felio, a seasoned expert in parts management; Kaylee brings a wealth of knowledge and a fresh perspective to the table. With a passion for efficiency and innovation, she's redefining the game's rules together with Ed Roberts - Author of Mile One and Fixed Ops Guru: here to share how Bozard Ford Lincoln is geari…

1
Soundbite 09: How to introduce yourself 7:26

5M ago7:26

7:26

“So, what do you do?” Cue: cringe or awkwardness as it turns into a showboating parade or a modesty competition. Tune in to this Speechless soundbite with Maryam Pasha and Simon Bucknall to pick up top tips for how to introduce yourself in a way that hits the right note. Recorded live at the English Speaking Union in London.…

1
A Hero Among Us (Supporting Shawn Butler) 15:45

5M ago15:45

15:45

In this episode, we're joined by Shawn Butler, a true hero and fighter in the automotive industry. Shawn was recently diagnosed with late stage 3C rectal cancer. The prognosis is not great due to the depth and size of the tumor, being deeply embedded with many lymph nodes and the blood stream involved. Despite facing a challenging battle with cance…

1
Bonus: Getting started in storytelling 34:44

5M ago34:44

34:44

Public speaking has negative connotations for so many people - especially younger people. But what are the opportunities? How can we cultivate a more positive environment? A more empowering experience for people just getting started? Tune into this live storytelling masterclass with Speechless co-hosts Maryam Pasha and Simon Bucknall and guest host…

1
Don Hall: Strategic Changes Dealers Need for Long-Term Success 27:14

6M ago27:14

27:14

Don Hall is the President and CEO of the Virginia Automobile Dealers Association. With a remarkable background spanning both the retail sector and association leadership, Don brings a wealth of experience and unique insights to the table. Not only has he led the VADA for an impressive tenure, but his journey includes service in the United States Ma…

1
#sambalpodcasts: Politics and Malaysian Indians (ft Veena, Dewan Belia India Malaysia) 23:06

6M ago23:06

23:06

Do you agree with race based politics which is a big thing in Malaysian politics? Are Malaysian Indians always the ignored race- receiving the short of the stick in politics? Tune in to Veena as she explains her work at Dewan Belia India Malaysia, a nation building programme for Indian youths to increase Indian political representation. Our Socials…

1
Alan Bass: How to Achieve Automotive Service Excellence 9:34

6M ago9:34

9:34

In this episode, we're joined by the driving force behind All American Ford's success, Alan Bass. With a rich history in the automotive industry, Alan's journey from washing cars at 12 to becoming a pivotal figure in the Northeast's largest Ford store is nothing short of inspirational. His experience, passion, and dedication to customer satisfactio…

1
John Fairchild: Is Fixed Absorption Really That Important? 17:37

6M ago17:37

17:37

John Fairchild is a service management/advisor sales training expert with over 40 years of experience in automotive fixed operations management and consulting. John has spent 15 years transforming fixed operations into a powerhouse of profitability. With a track record that speaks volumes, he's not just a trainer; he's a partner, a friend, and an i…

1
Laurie Halter: 5 Ways to Make 2024 Your Most Successful Year 19:06

6M ago19:06

19:06

Laurie Halter is the driving force at Charisma Communications and is a renowned figure in the industry. Her influence extends far and wide, touching every corner of the retail community. Laurie's commitment to quality content and strategic PR has made Charisma a force to be reckoned with. With a keen eye for quality content, Laurie has become the g…

1
Aaron Watters: Transforming User Experience in Auto eCommerce 23:16

7M ago23:16

23:16

Aaron Watters is the President of OEM Interactive, a trailblazing digital marketing firm in the automotive space. In this episode discover how OEM Interactive has become one of the fastest-growing companies in the U.S. and earned its place among the most admired. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode…

1
#sambalpodcasts: Secret of TED talks (ft TEDxUKM) 21:29

7M ago21:29

21:29

How to communicate effectively on stage? Suffer from stage fright? Ever had a moment when you don't understand what the speaker is talking about? Learn more about the prestigious TED talks and how TEDxUKM do it in typical Malaysian fashion by allowing Malay speakers too! Our Socials: TEDxUKM @tedxukm Instagram- https://www.instagram.com/tedxukm Lin…

1
David Farabaugh: Fixing The One Million-Dollar Retention Problem 19:46

7M ago19:46

19:46

David Farabaugh is the Vice President of Strategic Opportunities at Quantum5. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: David Farabaugh, a seasoned professional with a passion for data and industry insights, shares his wealth of knowledge accumulated over a lifetime in the automotive business. As the VP…

1
Barb Edson: The Power of Transparency in Fixed Operations 17:00

7M ago17:00

17:00

Barb Edson is the Executive Vice President and Chief Marketing Officer at CDK Global. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 1. The Ascendance of Fixed Ops: Uncover the astonishing growth of fixed ops awareness over the past few years. 2. Consumer Experience in the Spotlight: Delve into why consumer …

1
Kaylee Felio: Unleashing the Potential of Purposeful Inventory Management 15:35

7M ago15:35

15:35

Kaylee Felio is the Sales and Marketing Manager at PartsEdge, Kaylee Felio is a trailblazer in the fixed ops world. With a passion for optimizing inventory processes, Kaylee has become a go-to resource for dealers and managers looking to revolutionize their approach to parts management. 👉 Register for the upcoming Fixed Ops Roundtable Event What we…

1
Mike Rich: The Art of Effortless Automotive Parts Shipping 17:43

7M ago17:43

17:43

Mike Rich is the VP of Marketing at Revolution Parts, a leading player in the automotive parts industry. With his expertise, Mike has helped dealerships simplify the shipping process and maximize profitability. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode of the Round Table, we explore the …

1
Pat Reininger: Bridging the Customer Expectation Gap 14:40

8M ago14:40

14:40

Patrick Reininger is the new CEO of Proactive Dealer Solutions and Brooke.ai. He is also an executive, in the global sales and business development field boasting an extensive 16 year track record. Throughout his career he has excelled in building teams specializing in SaaS, AI, Data and Tech platform sales and marketing. With 14 years of experienc…

1
Stephen Hill: Growing a Passionate Workforce Organically 16:01

8M ago16:01

16:01

Stephen Hill, the Service Director at i-10 Toyota in Indio, California. Steve is a figure in the Fixed Ops community, and in this episode, we delve deep into his remarkable automotive journey and the ever-evolving industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 1. Mastering Automotive Management; St…

1
Jim Sabino: Driving into the Future: The Mobile Service Revolution 24:43

8M ago24:43

24:43

Jim Sabino is the Fixed Operations Director at All American Ford, located in Paramus, Hackensack, New Jersey. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Why Mobile Service Matters: As the automotive landscape evolves, mobile service takes center stage. In an engaging conversation with Jim Sabino, we expl…

1
John Schulz: Cracking the Code of Automotive Financing 14:32

8M ago14:32

14:32

Today we have a guest who is leading the way in transforming the automotive industry. John Schulz is the Director of Special Finance & Executive Vice President at Streamline Auto Solutions by West Herr Automotive Group. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode we will delve into the cha…

1
Mike Boyd: Revolutionizing Recon - A Dive into Dealership Efficiency 17:53

9M ago17:53

17:53

Mike Boyd, a 25 year veteran of the industry and the founder of vAutos iRecon platform has experience running used car departments. Faced with challenges and inefficiencies, in his work he created the software solution vAuto’s iRecon to address these issues. Boyds passion for reconditioning and streamlining processes has led dealer groups across th…

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