touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians' practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.
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HCIC Next is a podcast focusing on how digital marketing leaders are reshaping marketing and the healthcare industry. This podcast series shares information about the innovations that are happening today in digital marketing and helps you understand how to apply what has worked in other health systems across the country to your very own organization.
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Gear in Review is a podcast that explores the many gadgets, gizmos, and widgets used everyday to capture and tell stories inside hospitals. We are constantly asked what camera do you use, what microphone records the best podcast, and even which drone is best for our hospital. We discuss the many gadgets in our tool bag that can help us capture and tell great stories.
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Exploring the boundaries of medicine, technology, and culture, The Exam Room will put a lens on the forces reshaping medicine. One of the core threads running through the program will be the idea of technologically mediated change and its effect on the work of healthcare professionals.
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Digital Discussions: Unfiltered is the podcast designed to make all of ’that digital stuff’ 100 times easier for you. It’s the conversational business podcast that you never knew you needed! Lorna Scully your host, digital marketing coach & consultant, will openly & honestly answer your bug bearing questions week after week through to-the-point solo shows, insightful conversations with experts, and also fascinating conversations with YOU - the fabulous small business owners willing to share ...
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Even though their tools and equipment touch nearly every surgical patient in the world, how much do you really know about the people, processes, and products used in the Sterile Processing industry? Beyond Clean offers a creative look into the inner workings of a healthcare industry surrounded by challenges, disrupted by change, and committed to getting it right -- every instrument, every time. The team at Beyond Clean will bring on some of the biggest names in surgical instrument reprocessi ...
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This podcast is about the reality of sex in marriage. The good, the bad, the ugly & the inevitable. Every Monday I am discussing all things intimacy & answering your burning questions about what really goes on behind closed doors. Tune in to hear topics like navigating mismatched libidos, dead bedrooms, dating your spouse and technique tips for both men and women. Your host Jordyn Hakes is about to become your favorite unfiltered, brutally honest big(little?) sister. For all the married peop ...
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I'm James and I run a podcast business in Sheffield - and I'd consider myself one of the 'common people'. Jarvis has long been a hero and inspiration to me. So on this podcast, I meet some awesome folk to hear their stories and who has inspired them along the way. This show is not connected in way to Pulp or to Jarvis, it's all based on inspiration (however if Jarvis ends reading this at any point... please come on the podcast!). If you know a common person of any shape or size with a story ...
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Zanny, aka Suzanne Maiden, M.A., Family Therapist, certified grief counselor, and co-host of TheDivaCast Internet talk show, recently merged her professional experience with broadcasting to produce Dear Zanny, a one-of-a-kind virtual cozy couch where listener’s plop down their most confidential concerns. The online audio advice column offers a compassionate ear, a sympathetic shoulder, and sound suggestions to the world’s most universal relationship dilemmas. Do you need to set firm boundari ...
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Welcome to Scaling Wellness, the podcast designed for wellness experts, teachers, and coaches ready to break free from time, energy, and revenue caps. Whether you’re a Pilates instructor, yoga teacher, health coach, or wellness entrepreneur, this podcast provides the roadmap to build a thriving, scalable business in the online space. Hosted by Caroline Copp, business coach for wellness entrepreneurs, Scaling Wellness offers actionable strategies, expert insights, and inspiring success storie ...
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TP429 - Are We Wasting our Digital Media Spend?
58:11
58:11
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58:11In 2024, U.S. healthcare and pharma ad spending will top $30 billion—but how much of it actually drives results? In this episode, Chris Boyer and Reed Smith dig into the hidden inefficiencies in health system media budgets and ask a bold question: Are we investing strategically, or just fueling the machine? They dive into: Why Media Waste Persists …
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Everything’s bigger in Texas—and that’s especially true in the Texas Medical Center, where the pace never slows and the pressure is always on! In this episode of Everything is Cleaner in Texas, hosts Hank Balch and Dusty Glass sit down with Anna Castillo-Gutierrez for a behind-the-scenes look at what it’s like to work inside one of the most complex…
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Beyond Clean Canada: The Power of Industry Disruption
33:01
33:01
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33:01What started as a podcast quickly became a global platform for Sterile Processing education—and in our Season 1 finale, we’re sitting down with the man behind the mic, the #OriginalCleanFreak himself, Hank Balch. As the Co-Founder and President of Beyond Clean, Hank takes us behind the scenes of how one idea—offering free, accessible Sterile Proces…
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TP432 - Closing the Healthcare Engagement Gap
50:54
50:54
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50:54Today’s healthcare consumer is more empowered, more digital-savvy, and more skeptical than ever. Yet many health systems still engage them with outdated approaches and institutional thinking. In this episode, Chris Boyer and Reed Smith explore the growing disconnect between what consumers expect and what health systems deliver—and what it will take…
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Process Better: Better Point-of-Use Cleaning: Together We Win
33:31
33:31
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33:31Point-of-use cleaning is one of the most critical—and most often missed—steps in the reprocessing cycle. So, how do we build workflows that keep this step front and center? In this premiere episode of our exclusive new podcast series “Process Better,” Tory Teakell, Clinical Solutions Manager at Medline, helps us redefine what effective point-of-use…
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Planet Decontam: The IFU Memory Maze: Is Decontamination IFU Compliance Achievable?
38:37
38:37
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38:37Picture it: You’re standing in decontam, 10 case carts deep, trying to track down the right IFU—and the OR rushes in with a STAT turnaround tray. In this moment, memory, speed, and accuracy collide—and compliance is put to the test! On this week’s episode of Beyond Clean’s Planet Decontam, Art Babiy joins us to tackle the real-world challenges hidd…
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231. wet dreams, cell phone snooping & auditing your sex life
1:13:08
1:13:08
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1:13:08Our Sponsor, FLESHLIGHT, can help you reach new heights with your self-pleasure. Save 10% on your next fleshlight with Promo Code: HOUSEWIFE at fleshlight.com TODAY; wet dreams about cowokers, auditing your sex life for real and the age ol debate: should we snoop? Why or why not- and what factors change that answer! Popstar: Get 15% off by going to…
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Help Your Wellness Clients To Say Yes! 4 Touch Points Your Marketing Must Include
28:00
28:00
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28:00Wellness clients make purchasing decisions differently! In this value-packed episode, I explore the four critical touchpoints wellness entrepreneurs need to master to authentically connect with potential clients and help them to say YES! Moving beyond marketing tactics, we dive into the emotional journey clients experience before committing to thei…
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On this episode 3 of our brand new StreetClothes human-interest podcast series, we talk to two healthcare professionals who have a passion project that's far from fowl play! Not only have they created their own backyard flock of feathered friends, they've also cracked the code for beating those sky-high egg prices! Tune in to hear how Sean Weir & S…
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Everything is Cleaner in Texas: Don't Mess with Texas: The Big Vision for Chapter Education
47:59
47:59
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47:59Y’all ready for this? We’re kicking off our brand-new podcast series, "Everything is Cleaner in Texas," sponsored by STERIS IMS, with a big, bold look at the future of chapter education in the Lone Star State! In this premiere episode, hosts Hank Balch and Dusty Glass team up to share the vision behind Houston’s newly relaunched chapter—and the pow…
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Beyond Clean Canada: Inside the Role of a Vendor Rep
25:08
25:08
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25:08It’s 6 a.m.—the trays are sterilized, the patient is prepped, and the vendor rep is on the way! In this episode of Beyond Clean Canada, we’re joined by Adam Redmond, Vendor Rep from CONMED Corporation, to explore the critical role vendor reps play in supporting surgical teams—and the MDR professionals who make it all possible. From late-night deliv…
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1
TP431 - AI, Are You Killing our Vibe?
1:00:32
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1:00:32Forget product pitches and click-through rates - today’s best marketing doesn’t just inform, it evokes. In this episode, Chris Boyer and Reed Smith explore the rising influence of vibe marketing in healthcare and how AI is both accelerating and reshaping this emotionally-driven strategy. They dive into: What Is Vibe Marketing: How brands are shifti…
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230. Increasing Confidence in the Bedroom; Less Thinky More Kinky
1:00:08
1:00:08
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1:00:08Today I am discussing how to share your fantasies and desires {for the bedroom} to your spouse! Bluechew: Visit bluechew.com and use promo code HOUSEWIFE to try one month free! Bathmate: Go to www.bathmatedirect.com/hornyhousewife to get 10% off your purchase Liferx: Use code HOUSEWIFE at www.liferx.md to save $50 on your first order!…
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Planet Decontam: Cut & Dry: The Black & White of Endoscope Drying
43:03
43:03
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43:03Think your endoscopes are actually dry? You might want to take a second look! On this Season 28 premiere episode of Beyond Clean's “Planet Decontam,” we're joined by Jill Berends, Clinical Trainer at Ambu, to explore why moisture remains one of the biggest threats to effective high-level disinfection. From forced air-drying requirements to the chal…
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Finding Your Tribe: How the Right Community Accelerates Business Growth
24:54
24:54
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24:54In this episode, I explore the power of finding the right business community and how it can dramatically accelerate your growth as a wellness entrepreneur. I discuss why traditional networking often falls short, the three dimensions of effective community support, and how to choose the right people to surround yourself with as you scale. Key Topics…
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TP430 - The Power of Peers: Patient Mentoring in a Digital Age
51:54
51:54
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51:54Long before hashtags and apps, patient mentoring thrived quietly in community rooms and support circles—offering emotional validation and practical guidance where clinical care left off. In this episode, Chris Boyer and Reed Smith trace the evolution of peer-to-peer support in healthcare, and how digital platforms have transformed it from local to …
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Beyond Clean Canada: Stronger Together: Building MDR & OR Relationships That Last
41:57
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41:57The best patient outcomes start with the strongest teams -- but how do we build them? In this episode of Beyond Clean Canada, we’re joined by Becky White and Pam Hunter, two powerhouse MDR leaders, to talk about what it takes to build and maintain meaningful relationships between MDR and OR teams. From their work with MDRANS and CAMDR to collaborat…
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229. A womans intuition, defining a quickie & my religious upbringing
1:25:06
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1:25:06Today mommy gets vulnerable is an understatement; I am sharing how growing up religious shaped who I am today, why I chose to no longer be religious & why I know you can find God outside of a church. How does this tie to THH? Well many of my listeners identify with feeling shame surrounding sex & this may be the reason why. Todays listener question…
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Safe & Sterile Endoscopes - Engaging the Future: Clinical Implications of Sterile Endoscopes
28:01
28:01
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28:01Hey, #CleanFreaks -- are you ready to uncover what’s next in endoscope reprocessing? In this exciting series finale episode of "Safe & Sterile Endoscopes," Dr. Ivan Salgo, Chief Medical Officer & Vice President at ASP, joins us to pull back the curtain on the game-changing technologies reshaping our approach to endoscope sterility! From conquering …
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From Feast or Famine to Consistent Revenue: How to SCALE your digital product
25:41
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25:41In this episode of Scaling Wellness I chat through the challenges of scaling a digital product after an initial successful launch (or even a flop!) Here are some highlights... When you experience a "meh" second launch how to keep moving forwards The struggle of the feast or famine launch cycle Feeling stuck after initial product success The challen…
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On this episode 2 of the StreetClothes podcast, we talk to a well-known voice in the medical device space about bending strings and making his guitar "talk." If you're like many Americans, you've probably got a guitar in a closet somewhere. Some of you may even use your guitar as a much-needed tool to unwind your mind after a crazy day at the hospi…
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On this episode 1 of our brand new, human-interest "StreetClothes" podcast series, we talk to a clinician who moonlights as a personal chef in between his travel assignments. Don't listen to this interview on an empty stomach as the smell, taste, and passion for food is strong from beginning to end. But like any good recipe, even this story has a l…
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Beyond Clean Canada: Beyond Borders: Building Sterile Processing Systems That Last
27:44
27:44
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27:44Sterile Processing professionals around the world show up every day with passion, resilience, and commitment to #FightingDirty! But what happens when they don’t have access to the tools and education they need? In this episode of Beyond Clean Canada, we’re joined by Christina Fast—global safe surgery advocate and founder of the Sterile Processing E…
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Safe & Sterile Endoscopes - The Next Chapter: The Regulatory & Guideline Shifts Surrounding Endoscopes
30:58
30:58
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30:58As industry standards and guidelines evolve, are your department’s workflows keeping up? In this week’s new episode from our “Safe and Sterile Endoscopes” series, Stacy Johnson and Melanie Marshall, Clinical Education Consultants at ASP, join us to break down the latest regulatory requirements, including AAMI ST91, and their impact on endoscope rep…
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If there was one thing you could change about your spouse what would it be? I asked the listeners, and the they confessed! Also today lets talk sperm facts, clit pumps and why navigating parenting is vital if you want a happy spouse. Tune in now or watch on youtube! Want bonus content? Join the Patreon at www.patreon.com/thehornyhousewifepodcast As…
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Member Questions Answered - "How do I overcome niche paralysis?"
17:49
17:49
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17:49In this episode of Scaling Wellness, I address a common challenge faced by wellness experts: choosing the right niche for your digital course! Key Takeaways Niching is crucial for online business success, especially when targeting a broader audience Specificity in your target market helps create more resonant and effective marketing Choosing a nich…
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TP428 - Breaking the Healthcare Content Mold (Rethinking Risk, Embracing Prompt Power)
1:03:42
1:03:42
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1:03:42Is AI-generated content in healthcare reckless—or revolutionary? In this episode, hosts Chris Boyer and Reed Smith challenge the fear around using AI in a regulated industry and explore how health systems can use generative AI safely, effectively, and strategically to create better content, faster. They dive into: AI + Content in a Regulated World …
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Beyond Clean Canada: Reduce, Reuse, & Reprocess
27:17
27:17
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27:17Sterile wrap is designed for one-time use—but what happens after it leaves the OR? In this episode of Beyond Clean Canada, we’re joined by Andy Straisfeld, sustainability advocate and President and CEO of MEA Health, to talk about the future of recycling in healthcare. From turning MDR and OR waste into park benches, plastic lumber, and even tiny h…
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Safe & Sterile Endoscopes - Together We Win: Clinical Collaboration Driving Best Practices
29:17
29:17
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29:17What does it take to build a winning endoscope reprocessing program? Teamwork! In Episode 4 of our “Safe & Sterile Endoscopes” series, Julie Gorog, Clinical Education Consultant at ASP, reveals why bridging departmental gaps is essential for advancing patient safety. From crafting effective competency programs to enhancing quality assurance practic…
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227.How to Flirt; Reviving the Lost Art in Your Marriage!
1:17:43
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1:17:43Today we learn the lost art of flirtation! Im talking millennial, LTR/married, IN IT TO WIN FLIRT TECHNIQUES. What is going to get his eyes bigger and her downstairs wetter =) Spoiler alert: men and women flirt differently and want different things- you may be happily surprised to hear some forgotten ways to flirt. Of course in todays EP we navigat…
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Transforming Postnatal Support One Instructor at a Time with Alice Johnstone
39:13
39:13
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39:13In this inspiring episode of Scaling Wellness, I interview Alice Johnstone, a passionate postnatal Pilates coach who transitioned from the corporate world to creating a meaningful business supporting new mothers and training Pilates instructors. Alice shares her journey of identifying a critical gap in postnatal care, building her one-to-one Pilate…
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1
TP427 - The Case for Failing Faster to Address Disruption
1:00:44
1:00:44
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1:00:44Healthcare operates under the mindset that failure is not an option—but what if that’s actually slowing down innovation? While tech companies embrace rapid iteration, health systems often get stuck in pilot purgatory, unable to scale promising initiatives. In this episode, Chris Boyer and Reed Smith explore why failing faster—when done smartly—is k…
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Beyond Clean Canada: Beyond the Cycle: Every Load Monitoring for Patient Safety
22:22
22:22
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22:22Sterility assurance isn’t just another checkbox in our workflows—it’s a commitment to excellence! In this episode of Beyond Clean Canada, we’re breaking down the critical steps of equipment, exposure, pack, and load monitoring—where errors can happen and how to prevent them. With high turnover rates in MDR departments, Leeanne Ismail, Clinical Spec…
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Safe & Sterile Endoscopes - The Struggle for Safety: Endoscope Reprocessing Challenges
28:29
28:29
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28:29What are the biggest roadblocks for safe and effective endoscope reprocessing? From biofilm buildup to the challenges of cleaning hard-to-reach channels, we’re pulling back the curtain on the hidden obstacles that make endoscopes some of the most complex devices to reprocess! In this week’s new episode from our “Safe & Sterile Endoscopes” series, B…
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226. In-laws, Boys Trips, Farting on Him & What Destroys Marriages
1:35:30
1:35:30
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1:35:30Our Sponsor, FLESHLIGHT, can help you reach new heights with your self-pleasure. Save 10% on your next fleshlight with Promo Code: HOUSEWIFE at fleshlight.com Today: A husband who hates his mother in law, my thoughts on boys trips/girls trips, story time of how I farted on him & more…rapid fire on topics such as cucks, women choosing their careers …
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Your Path to Press Features: PR Strategy Simplified with Pippa Goulden
31:19
31:19
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31:19In this episode of Scaling Wellness, I am joined by Pippa Goulden, a seasoned PR expert with over 20 years of experience, as she demystifies Public Relations (PR) for small business owners. Pippa shares her journey from managing big brand PR to focusing on small businesses where she can make a tangible impact. She highlights how leveraging third-pa…
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TP426 - Addressing the P Word (Personalization) in Health Care
58:33
58:33
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58:33Consumers expect personalized experiences in nearly every aspect of their lives—but in healthcare, is personalization truly delivering value, or is it just another marketing buzzword? Chris Boyer and Reed Smith break down the balance between helpful personalization and overreach, exploring how health systems can use data-driven insights to enhance …
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Beyond Clean Canada: The True Cost of an Error
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17:53
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17:53Sterile Processing isn’t just about cleaning instruments—it’s about making the right decisions at every step. In this episode of Beyond Clean Canada, we sit down with Brandon Rawn from Stryker Canada to discuss his passion for reducing errors in medical device reprocessing. Drawing from his background in public healthcare, pharmaceutical manufactur…
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Safe & Sterile Endoscopes - Inside the Idea: Endoscope Design, Functionality & Reprocessing
31:44
31:44
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31:44From the drawing board to the operating room, every detail in endoscope design matters! In Episode 2 of our new podcast series “Safe & Sterile Endoscopes,” ASP’s Khoi Pham and Tamara Beehler join us for an insider’s look at the science behind endoscope design, functionality, and innovation. From cutting-edge materials to automated systems, they rev…
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225. Vow Renewals, Penis Sleeves, Who is the Breadwinner & Call off your Wedding!
1:00:55
1:00:55
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1:00:55Our Sponsor, FLESHLIGHT, can help you reach new heights with your self-pleasure. Save 10% on your next fleshlight with Promo Code: HOUSEWIFE at fleshlight.com. Tune in for a “WINE DOWN” version of THH monday =) Penis sleeves, a low drive husband whose FIANCE is feeling inadequate, who should be the breadwinner and the JYNX that is vow renewals. Tun…
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Client Success Story - From Corporate Lawyer to Wellness Expert: From Corporate Lawyer to Wellness Expert: Launching a Digital Course in the “Saturated” Perimenopause Market with Carly Corrigall
36:45
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36:45In this inspiring episode, Carly Corrigall shares her transformative journey from corporate lawyer to successful wellness entrepreneur, detailing how she created a digital course in the perimenopause space despite initial doubts and perceived market saturation. Key Takeaways Transitioning from in-person to digital offerings Overcoming the fear of e…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Make it Stick," with our Healthcare Storage Expert™, Dustin Patterson. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondcleanmedia.com Do you know a…
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TP425 - Leadership Through Adaptive Change
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58:30
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58:30Hospitals and health systems are facing yet another wave of uncertainty and disruption—financial constraints, shifting regulations, and changing patient expectations are putting immense pressure on leadership. The fact is, traditional leadership models don’t work in this new environment—adaptive change is now a critical skill. In this episode, host…
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Beyond Clean Canada: The Safety Standard: Where Policy Meets Practice
29:46
29:46
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29:46What does it take to create the gold standard in medical device reprocessing? Kicking off the first-ever episode of Beyond Clean Canada, we’re joined by Colleen Landers —a trailblazer in medical device reprocessing, an award-winning CSA leader, and an advocate for patient safety. With decades of experience shaping national and international standar…
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Safe & Sterile Endoscopes - In the Beginning: History of Endoscopes
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33:22Buckle up, #EndoscopeEnthusiasts! We're kicking off our exclusive new podcast series, "Safe & Sterile Endoscopes," sponsored by ASP, with an exciting look at the history and innovation of modern endoscopes. This week, Dr. Klaus Mergener, a GI physician and internationally recognized expert in gastroenterology and endoscopy, takes us back to where i…
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224. How to: Choosing a Therapist, Semen Fetish & Wives Who Lack Empathy
1:21:40
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1:21:40Our Sponsor, FLESHLIGHT, can help you reach new heights with your self-pleasure. Save 10% on your next fleshlight with Promo Code: HOUSEWIFE at fleshlight.com Today I’m telling you not all therapist are equal! I’m dishing the red flags to look out for when diving in to therapy (& the green flags too!) and choosing a therapist. Spoiler alert; therap…
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Client Results | How to Promise Without Overpromising
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33:34
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33:34In this episode, I explore the often challenging topic of offering guarantees for wellness digital products. Many wellness experts hesitate to promise specific outcomes to clients, but this reluctance can impact sales and client trust. Learn how to ethically frame guarantees while setting realistic expectations. Key Points Understanding the Ethical…
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Environmental Impact of Healthcare Disinfection | Expert Series On-The-Go
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2:29On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Environmental Impact of Healthcare Disinfection," with our UV Disinfection Expert™, Daan Hoek. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondclea…
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TP424 - Rethinking Reputation Management (Moving Beyond Google Reviews)
1:04:02
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1:04:02When we think about reputation management, our minds often jump to Google reviews and star ratings—but what if we’re thinking too small? In this episode, Chris Boyer and Reed Smith challenge the traditional approach to ORM and explore how health systems can leverage reputation as a strategic asset beyond the review section.They dive into: Reputatio…
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Planet Surgery: Buzzing, Beeps, & Biomed Magic in the OR
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44:19When a critical device fails mid-surgery, there's only one team to call… Biomed! This week, we’re joined by the Bearded Biomed himself, Chace Torres, as he reveals why keeping ORs running smoothly takes more than just maintaining equipment - it requires quick thinking, technical expertise, and partnerships that span all surgical teams. From prevent…
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