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touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians' practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.
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HCIC Next

touch point media

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HCIC Next is a podcast focusing on how digital marketing leaders are reshaping marketing and the healthcare industry. This podcast series shares information about the innovations that are happening today in digital marketing and helps you understand how to apply what has worked in other health systems across the country to your very own organization.
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Gear In Review

touch point media

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Gear in Review is a podcast that explores the many gadgets, gizmos, and widgets used everyday to capture and tell stories inside hospitals. We are constantly asked what camera do you use, what microphone records the best podcast, and even which drone is best for our hospital. We discuss the many gadgets in our tool bag that can help us capture and tell great stories.
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The Exam Room

Bryan Vartabedian, MD & touch point media

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Exploring the boundaries of medicine, technology, and culture, The Exam Room will put a lens on the forces reshaping medicine. One of the core threads running through the program will be the idea of technologically mediated change and its effect on the work of healthcare professionals.
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He’s skeptical. She’s spooky. Together they explore the unknown, unsolved, unbelievable, and just plain weird. With a shared passion for history and the truth, Sean & Carrie realized they could bring their different perspectives to the world of crime, the paranormal, and the inexplicable. Sean’s sharp eye on the logical and Carrie’s open mind to the unexplainable combine in every episode for an informative hour with a lighter touch.
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The All Points North podcast has everything you need to know about the news in Finland this week. Every Thursday APN looks deeper into the stories making the headlines in Finland. Get in touch via WhatsApp or SMS on +358 44 421 0909, or at allpointsnorth@yle.fi. All Points North is presented by Ronan Browne, Zena Iovino and Egan Richardson. This podcast is produced by Yle News, a unit of the Finnish Broadcasting Company.
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Digital Discussions: Unfiltered is the podcast designed to make all of ’that digital stuff’ 100 times easier for you. It’s the conversational business podcast that you never knew you needed! Lorna Scully your host, digital marketing coach & consultant, will openly & honestly answer your bug bearing questions week after week through to-the-point solo shows, insightful conversations with experts, and also fascinating conversations with YOU - the fabulous small business owners willing to share ...
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Beyond Clean Podcast

Beyond Clean Podcast

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Even though their tools and equipment touch nearly every surgical patient in the world, how much do you really know about the people, processes, and products used in the Sterile Processing industry? Beyond Clean offers a creative look into the inner workings of a healthcare industry surrounded by challenges, disrupted by change, and committed to getting it right -- every instrument, every time. The team at Beyond Clean will bring on some of the biggest names in surgical instrument reprocessi ...
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Hosted by Ana Oppenheim and Ewa Pospieszyńska, two Poles living in London, this podcast explores Polish politics, culture and history. Expect fascinating guests from Poland and beyond, conversations serious and fun, and a lot of Polish accents. If you'd like to suggest a topic or have a good story to tell, please get in touch at thepolkastpod[at]gmail.com Music: Maciej Czubak. Art: Sahaya James
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Common People

James Marriott / Sound Media

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I'm James and I run a podcast business in Sheffield - and I'd consider myself one of the 'common people'. Jarvis has long been a hero and inspiration to me. So on this podcast, I meet some awesome folk to hear their stories and who has inspired them along the way. This show is not connected in way to Pulp or to Jarvis, it's all based on inspiration (however if Jarvis ends reading this at any point... please come on the podcast!). If you know a common person of any shape or size with a story ...
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DearZanny

Suzanne Maiden

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Zanny, aka Suzanne Maiden, M.A., Family Therapist, certified grief counselor, and co-host of TheDivaCast Internet talk show, recently merged her professional experience with broadcasting to produce Dear Zanny, a one-of-a-kind virtual cozy couch where listener’s plop down their most confidential concerns. The online audio advice column offers a compassionate ear, a sympathetic shoulder, and sound suggestions to the world’s most universal relationship dilemmas. Do you need to set firm boundari ...
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The Big Story is back with a second season! The news culture of our times is noisy, crowded, and honestly so confusing. This is why we are coming every fortnight on your podcast platforms to help you make sense of the new and now. With two new hosts, Anjali and Prateek, the second season of The Big Story will feature longer and well-rounded discussions with experts across science, culture, technology, politics, and more. Tune in on your preferred podcast platform! Millions of listeners seek ...
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In this episode, hosts Reed Smith and Chris Boyer explore the "flat pancake" metaphor as it applies to the evolving role of the Chief Digital Officer (CDO) in healthcare and discuss how with conflicting priorities and lacking a clear mandate, CDOs face unique challenges in driving digital transformation within complex healthcare systems. They are j…
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From SPD to the OR and back again, our endoscopes embark on a critical journey for every patient, every time. So how does your facility ensure these delicate instruments arrive safely at their destination? In Episode 2 of our new podcast series, "Unbroken: The Care and Handling of Endoscopes," we're joined by Bobbie Gaskins, Nicholas Day, and Garet…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Open or Closed Storage That is the Question," with our Healthcare Storage Expert™, Dustin Patterson. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyo…
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Looking to unlock the secret to operational efficiency and instrument longevity in your Operating Room & Sterile Processing department? What if there was a comprehensive solution to streamline your workflow and extend the life of your instruments? In this week’s Beyond Clean Vendor Spotlight™, we’re joined by Jarrod Watson-Lewis, Brand Manager for …
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This week we hear how a foreign-background referee has decided to fight back against racism in Finnish football. This episode of All Points North was presented by Ronan Browne and Egan Richardson. The sound engineer was Joonatan Kotila.Let us know what you think via WhatsApp on +358 44 421 0909 or at allpointsnorth@yle.fi.29 August 2024 / All Point…
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#HotMothSummer comes to a climactic end this week with the end of the first Mothman flap of Point Pleasant, West Virginia in 1966-1967 and the catastrophic collapse of the Silver Bridge, a tragedy in which 46 people lost their lives. Was the Mothman trying to warn those of the calamity to come...or merely a harbinger of their doom? And what was wit…
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In this episode, hosts Chris Boyer and Reed Smith share an update on the evolution of patient portals and how healthcare leaders are leveraging them to drive patient experience - sometimes to unintended consequences. They also discuss two recent patient studies illustrating potential biases in the adoption rate of patient portals. Mentions from the…
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Can point-of-use treatment really make or break your entire endoscope reprocessing workflow? Buckle up, scope enthusiasts! We're tackling this critical question and more as we kick off our exclusive new podcast series, "Unbroken: The Care and Handling of Endoscopes." Scope-savvy superstars, Garett Kaple, Katie Minion, and Joanne Lee are teaming up …
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "How Do You Check the Presence of UV Radiation?" with our UV Disinfection Expert™, Daan Hoek. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondcleanm…
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Learning to swim can save lives, but many adults are too ashamed to admit they don't know how, especially in the land of a thousand lakes. Learning a new skill as an adult is humbling — and difficult. We hear how one listener learned to swim as a foreigner in Finland and get expert tips for those wanting to take the plunge.This episode of All Point…
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Thanks for your patience as we push through some tiring personal stuff to get to a great end to our Mothman series, and capping off #HotMothSummer just ahead of Labor Day! In the interest of our sanity, we kept it fairly loose this week with a late catch-up featuring Sean & Carrie gathering round the spooky campfire and talking their recently-consu…
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In general, digital transformations can be difficult – particularly in health systems. In this episode, hosts Reed Smith and Chris Boyer discuss the overall need for provider organizations to embrace radical digital transformation, ponder if we are able to do so, and then discuss how prioritizing patient advocacy can yield to more impactful digital…
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Congratulations, you've passed your certification exam! Now what? In this final episode of Confident Certification™, host Sarah B. Cruz celebrates your success and explores the exciting world of opportunities that await you in your Sterile Processing career. From finding your niche to making waves in the industry, Sarah dishes out her favorite stra…
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Hey #CleanFreaks! We’re wrapping up another action-packed season with an episode dedicated to the tiny but mighty components that put the buzz in our ultrasonic cleaners -- ultrasonic transducers! What are they? Why are they important? And how are they making a big difference in Sterile Processing? Joining us this week to answer these buzz-worthy q…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Considerations for Shelf Life" with our Sterile Containers Expert™, Mike Strand. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondcleanmedia.com Do …
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This week, we return to Point Pleasant for even more high strangeness as the Men in Black, a fleet of UFOs, and author John Keel descend on the town and get mixed up in a series of bizarre encounters including a little man with a ballpoint pen obsession, Indrid Cold and his posse of Lanulans (including our fave, Kletaw) and one very (and rightfully…
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The latest Gartner Hype Cycle indicates that the use of marketing Generative AI is about to slip into the Trough of Disillusionment. In this week’s episode, hosts Chris Boyer and Reed Smith discuss some of Gartner’s findings and the impact it has on digital marketing, review a story that opines on whether AI is in a bubble and share the current ado…
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The time has come to put down the books and conquer your certification fears! On this week's episode of Confident Certification™, host Sarah B. Cruz gives us her straightforward, candid pep talk -- "Just Take the Test!" After weeks of preparation and countless study tips and tricks shared, she explains why it's time to stop overthinking and start d…
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Is your SPD's breakroom fridge clean as a whistle or a ticking time bomb of workplace drama? On this episode of Beyond Clean Season 25, "The Little Things that Make a Big Difference," we're joined by Nicole Walley and Stacey Gielen to explore how this breakroom centerpiece can be a powerful indicator of your department’s workplace culture. From mys…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "How Do You Start with the Adoption Of AI In Your SPD?" with our Artificial Intelligence Expert™, Yeshwanth Pulijala, PhD. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visi…
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This week, #HotMothSummer continues as we finally reach the story we've been building up to: the strange tale of the Mothman, a maybe-cryptid maybe-alien that descended upon the small town of Point Pleasant, West Virginia in 1966 to freak out the locals and eventually nab himself his own festival, museum, and of course, a particularly bootylicious …
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In this episode, hosts Chris Boyer and Reed Smith dive deep into the complex world of marketing technology, exploring the essential tools and strategies that power successful marketing teams. From foundational elements like website CMS and analytics to advanced AI-driven solutions, they dissect the marketing tech stack, providing insights into its …
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Ever felt like your brain works differently when it comes to studying and test-taking? This week on Confident Certification™, host Sarah B. Cruz teams up with neurodiversity expert Dr. Victoria Verlezza, PH.D., to explore neurodivergence and how individuals with diverse cognitive styles can thrive in their certification journey. From understanding …
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The humble towel. If you're reading this in an SPD, you're probably less than 6 feet from a towel this very moment, and yet how often have you ever really stopped to think about what that little piece of fabric actually does? On this week's episode of Beyond Clean, "The Little Things that Make a Big Difference,” we talk to Tory Teakell, Clinical So…
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In this episode, hosts Reed Smith and Chris Boyer compare market and marketing research, and discuss the various methods - both quantitative and qualitative - that organizations can use to help inform critical strategies in a health system. Steve Koch from Cast and Hue joins to breakdown the differences and strengths of using focus groups and/or 1:…
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Your resume got you in the door - now what? This week on Confident Certification™, host Sarah B. Cruz guides you through the crucial next step: acing the job interview. Sarah draws from her own interviewing experiences to share her top tips for mastering virtual and in-person interview etiquette, crafting concise and impactful responses to common q…
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Are your load stickers telling the full story of your sterilization workflows? Or are they missing key details that could mean the difference between a successful recall and a departmental crisis? On this episode of Beyond Clean Season 25, we welcome Jessie Lopez, Educator & Quality Assurance Manager, who's ready to #Stirthatpot and discuss tools i…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Utility Water: Case Studies, Hot Water" with our Water Quality Expert™, Jeffrey Paquet. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondcleanmedia.…
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On this CE-approved re-release of Beyond Clean Articles On-The-Go, tune in for insights on the challenges of tracking Sterile Processing productivity: "How many of your facility administrators really know what your Sterile Processing team does? Or, perhaps a better question, how many of them know how long it takes for your team to do what they do? …
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In this episode, hosts Chris Boyer and Reed Smith dive into the world of Online Reputation Management (ORM) and its significance for healthcare systems. They explore the essential activities marketing teams must undertake to manage ORM effectively, including monitoring social media, responding to reviews, and engaging with the community. They also …
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Is your resume ready to make a lasting first impression? On this week's episode of Confident Certification™, host Sarah B. Cruz teams up with Healthcare Career Advisor, Rochelle Felix, to share expert tips on crafting a resume that can help you land your dream job in Sterile Processing. They'll cover everything from creating a compelling objective …
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Are your sterilizer door gaskets maintaining a fortress of sterility or leaving your SPD vulnerable to a steam-powered disaster? On this episode of Beyond Clean Season 25, “The Little Things that Make a Big Difference,” David Jagrosse, President of David Jagrosse Consulting, is taking us beyond the sterilizer door to explore the pressure-packed wor…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Precleaning: When Every Second Matters" with our Flexible Endoscope Expert™, Michael Matthews. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondclea…
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On this CE-approved re-release episode of Beyond Clean Articles On-The-Go, Hank explains the importance of advocating for best products as well as best practices: "If your department has fallen in love with a lumen brush or rigid container system, share your story, tell your tale. Have you found the perfect sleeve for a laryngoscope blade? Inquirin…
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#HotMothSummer presses on this week with part 2 of our primer on the Men in Black! Sean takes us back to 1953 Bridgeport, Connecticut, as we hear in Albert Bender's own words what he says he experienced that fateful summer. What sounded from the outside like an intimidating visit from government officials quickly spins into a sci-fi thriller full o…
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In this week’s episode, hosts Reed Smith and Chris Boyer share their perceptions and insights on patient access - what it is, what internal and external factors are impacting access and then they dive into a recent study by Experian that implies that both patients and providers are feeling optimistic about access improvements in health systems. Las…
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Is your next certification just another box to check, or a stepping stone to a fulfilling career in Sterile Processing? This week on Confident Certification™, host Sarah B. Cruz is joined by professional growth enthusiast, Lindsay Brown, to explore the powerful difference between a job mentality and a career mindset. From finding your 'why' to bala…
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Hey #CleanFreaks, put your knowledge to the test! -- A few sprays of instrument lubricant can _________ the life of your surgical instruments. On this week’s episode of Beyond Clean Season 25, we’re sitting down with Yerson Pedraza, Sterile Processing Advisor with NOVA Sterile Innovation Group, to talk about the critical step in our reprocessing wo…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Time is Valuable" with our Multi-Tray Sterilization Expert™, Kelly Truppo. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: http://www.beyondcleanmedia.com Do you kn…
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Best known today for diminishing cinematic returns, the Men In Black have been one of the creepiest boogymen of the UFO community for nearly 80 years. This week, Sean takes us all the way back to 1947 and the first reported incident of someone being approached by a black-suited government agent after a UFO sighting and told to keep quiet. Next we j…
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Data is crucial for uniting digital strategies across a health system, yet it often presents significant challenges. In this episode, hosts Reed Smith and Chris Boyer explore how various departments—marketing, innovation, operations, and clinical/care management—perceive and utilize data differently. They delve into the distinct value each area fin…
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Are you ready to put your Sterile Processing knowledge to the test? Tune in to this week's episode of Confident Certification™, as host Sarah B. Cruz explores the power of practice tests and how they can transform your exam prep experience. From boosting your confidence to identifying knowledge gaps, Sarah breaks down the benefits of incorporating …
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Are your case carts rolling smoothly, or are stubborn cart wheels grinding your workflows to a screeching halt? On this episode of Beyond Clean Season 25, Brayden Bennett, Regional Sales Manager at LogiQuip® & Beyond Clean Healthcare Storage ExpertTM, joins us to roll out insights into the unexpected ways case cart casters can make or break your de…
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On this week's edition of the Beyond Clean Expert Series On-The-Go, tune in for the conversation entitled, "Compatibility Testing: The Effects of UV Based Light on ENT Scopes" with our UV Disinfection Expert™, Daan Hoek. To hear more from this expert, follow us on Facebook and LinkedIn, or subscribe to the Beyond Clean mailing list by visiting: htt…
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Data is critical to any organization in order to support decision-making and measuring success. In this episode, hosts Reed Smith and Chris Boyer discuss how developing a good data strategy is the underpinning of any successful digital transformation, experience or innovation strategy. They also reflect on the changing responsibilities of the Chief…
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Is your mindset holding you back or fueling your success? On this week’s episode of Confident Certification™, Sarah B. Cruz challenges common stereotypes about mindsets and explores how different thought patterns can work together to boost your certification success. Sarah breaks down popular mindset pairings - from growth vs. fixed to abundance vs…
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True or False: Washer arms can make or break your entire decontamination process? In this Season 25 premiere episode of Beyond Clean, “The Little Things that Make a Big Difference,” we’re joined by Randalyn Harreld, Clinical Education Manager at SteelcoBelimed, to uncover the critical (and often overlooked) role mechanical washer arms play in your …
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