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NN/g UX Podcast

Nielsen Norman Group

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The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
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How can organisations ensure they’re building digital products and services with users in mind? What challenges and opportunities does user-centred design present? User Research Lead Mike Green chats candidly with UX design and research professionals around the world.
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The World of UX podcast, hosted by UX and experience design veteran, educator, and conference speaker, Darren Hood, is dedicated to presenting topics covering and addressing all things UX. We'll cover every UX-related method, discipline trend, career advancement and challenges, education recommendations, UX maturity levels, and maturity level management, and much much more. If you'd like to stay informed about UX, The World of UX is for you!
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The AI Engineer newsletter + Top 10 US Tech podcast. Exploring AI UX, Agents, Devtools, Infra, Open Source Models. See https://latent.space/about for highlights from Chris Lattner, Andrej Karpathy, George Hotz, Simon Willison, Emad Mostaque, et al!
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The official UX Institute Podcast is hosted by UX Institute CEO and Founder Mark Swaine, (www.uxinstitute.com). The UXI podcast will be sharing insights and thought leadership on key areas of User Experience, Customer Experience, Building Product and the Users. Learn how to jump into UX, advance your career and develop UX / Product leadership skills.
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UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great weekly conversations with experts in a podcast about conversational AI and hyperautomation, covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about conversational AI, envisioned the moment we’re in with ChatGPT and the AI revolution. Join weekly as they continue their discussion with ...
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Welcome to „The Future of UX“ - the podcast about the future of UX Design, where we explore how emerging technologies like AI, AR, VR, and the metaverse will impact user experience design. Join Patricia Reiners as they sit down with experts and thought leaders from the world of tech and design to discuss the latest trends, insights, and best practices in the field of UX. From the ethics of AI to the future of user interfaces, we'll dive deep into the topics that matter most to UX designers, ...
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The Anthro to UX podcast is for anthropologists looking to break into user experience (UX) research. Through conversations with leading anthropologists working in UX, you will learn firsthand how others made the transition, what they learned along the way, and what they would do differently. We will also discuss what it means to do UX research from a practical perspective and what you need to do to prepare a resume and portfolio. It is hosted by Matt Artz (https://mattartz.me), a business an ...
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A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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Zee Arnold, founder of UX Teacher Prep, spills the tea on her incredible journey from a 15-year teaching career to becoming a remote UX Researcher in just 5 months. Join Zee as she shares strategies, tips, and tricks to help you land your first tech role outside of the classroom. Discover how to showcase your transferable skills and escape burnout while finding the balance to unleash your creativity. Since her transition in 2022, Zee has been supporting other teachers in their career pivots ...
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UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lick ...
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Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in ...
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Is it possible to learn something new in 10 minutes? Listen to the 10 minutes of UX Podcast with Praiz UX. Learn something interesting about UX in 10 minutes every Sunday. UX Design, User research, UI Design and everything related with User Experience.
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How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world. Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management. Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even ...
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A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub. Take our FREE UX Writing course: http://bit.ly/2PBDMWy
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Join us for compelling interviews, inspiring stories and educational discussions about the world of user experience research including usability testing, ethnography, focus groups and innovation workshops. Host and Principal UX Researcher at First Insights, Lon Taylor explores topics based on the real world challenges faced by UX designers, market research professionals, brand strategists and project managers in a variety of industries.
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SUX - The Sustainable UX Podcast

SUX - The Sustainable UX Network

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Hello and welcome to SUX - The Sustainable UX Podcast, the podcast for designers, UX people and digital product builders who want to make an impact for a sustainable future. We are Bavo and Thorsten and we are two of the founding members of “SUX - The Sustainable UX Network”, a non-profit initiative and community, that drives sustainable and responsible UX based on the UN SDGs in various ways. With the SUX Podcast we invite you to meet wonderful people from around the world and to get inspir ...
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Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
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UX Wizards Podcast

Gandalf Winterwhisk

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UX Wizards Podcast is for creatives of all levels who want to learn more about the paths that led them to UX. We interview designers, researchers, entrepreneurs, students, and design enthusiasts about their background, interests, and education (informal or otherwise!) Join us as we will explore their stories, passions, and any advice that they would like to share with other designers. Our show is produced by Keri F, Grace Lee, Chirag Ghube, James Naito and Nolan Stewart. New episodes on Frid ...
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UX Untamed Podcast

Julieth Fajardo (she/her)

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UX Untamed podcast is a space dedicated to new folks coming into the field of tech as UX Designers. The main idea is to share the different journeys, points of view and stories of other designers already in the field. My name is Julieth Fajardo, I'm a Colombian, queer woman living in Vancouver for the past 13 years. After 10 years working in retail management, I took the decision of changing fields and careers into UX design. Now I work as a UX Designer in the public sector, I do mentorships ...
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Being a great UX designer begins and ends with being a great human. We can't pour an empty cup into another. We can’t lead others where we are not. This UX podcast helps UX’ers become the best, most powerful designers (and humans) they can be. Yes, you'll discover how-to’s, but much more importantly you'll discover why-to’s. Every episode is sure to inspire and equip you on how to better fight for your users and business, and dare I say change the world (even if only for one human at a time) ...
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Stories, debates and advice. Austin Knight, a designer at Google (formerly HubSpot), sits down with friends from around the world to discuss User Experience and Growth tactics. This show is entirely non-profit and independent, to ensure that the content is always of the highest quality. It does not have ads, is not associated with any business or organization, and does not accept donations. It is privately funded by the host. To learn more, visit us at www.austinknight.com/podcast
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Welcome to “Results by Design: UX Insights for Business Leaders,” the podcast that dives deep into the world of UX design, strategy, and insights, with a laser focus on reducing friction at those critical moments in the customer journey. Our mission is to equip business leaders like you with the knowledge and tools needed to leverage UX methods and strategies to achieve tangible business outcomes and create lasting value. In each episode, we bring you expert interviews, real-world case studi ...
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The UX Coach podcast gives people space to share their experiences of working in Digital Design and Technology. Each episode tells the story of someone's career. We focus on career progression, and challenges encountered at every step, at every level of seniority. Your host is Andy Parker, a career coach and founder of UX Coaching.
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This is the place for UX Consultants to gather, share stories, and learn more from one another. I’m Kyle Soucy, your host and a long-time Independent UX Research Consultant. Whenever I catch up with other consultants, I always learn something new. So, I decided to create a space to do just that and I'm inviting you to join me. Most of my amazing guests are fellow UX consultants, but there will also be special appearances from clients and other people that I think we can learn a great deal fr ...
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Sprint

SprintUXPodcast.com

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Each week Michael Dusing, Alex Hoffman, and Jesse Weaver sit down for Sprint, a UX podcast. Listen as they drink and converse their way through UX, product and tech news.
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Welcome to UX Pursuit! A podcast dedicated to the unique stories and journeys of UX practitioners – how they got to where they are today, what hurdles they overcame, and what advice they have for those currently pursuing UX.
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Boagworld is a podcast about user experience design, digital marketing, conversion optimization, and digital leadership. It offers practical advice, news, tools, review and interviews with leading figures in the web design community. Covering everything from usability and design to marketing and strategy, this show has something for everything. This award-winning podcast is the longest running web design podcast with over 400 episodes.
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If you’re a leader tasked with generating business and org. value through ML/AI and analytics, you’ve probably struggled with low user adoption. Making the tech gets easier, but getting users to use, and buyers to buy, remains difficult—but you’ve heard a ”data product” approach can help. Can it? My name is Brian T. O’Neill, and on Experiencing Data—one of the top 2% of podcasts in the world—I offer you a consulting designer’s perspective on why creating ML and analytics outputs isn’t enough ...
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UX in Libraries is an international community of user experience specialists and practitioners working in libraries. As well as an annual international conference, it has an active twitter account and book with the same title.
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Join us on this podcast as we dive into the world of user experience and its crucial role in your business's success. Unravel the common misconceptions around UX and discover how it's more than just UI design—it's about every digital touchpoint with your customers. Learn where and how users interact with your digital product, measure their satisfaction, and find actionable tips to enhance their experience. Boost user happiness, increase app retention, and drive revenue growth. Tune in for in ...
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24 Minutes of UX is a podcast of the people, by the people, for the people. The format is a combination of an after-work discussion, a 1-on-1 chat, a global community platform, and a coaching session. Episodes typically feature a Seeker and a Giver. The Seeker is a person seeking advice on a specific topic within the domain of UX. The Giver is here for sharing experiences about “what I wish I had known when I started with this topic”. Both the Seeker and the Giver can be senior or junior - w ...
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The Product Design Podcast

Seth Coelen, CEO at UX Cabin

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Join us for some great conversations with the best and brightest in the product design space. We'll dig into how they got to where they are today, what mistakes they made along the way, and what advice they have for you as you navigate the world of product design.
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The first two seasons of the 97 UX Things podcast has interviews with authors of the book 97 Things Every UX Practitioner Should Know, who discuss their chapters, career trajectories, and give advice for anyone working in user experience. In season three, book authors, the podcast host, and guests from outside the book provide practical UX tips for listeners. The 97 UX Things podcast is hosted by Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and founder of Watch ...
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The UX Backstage podcast focuses on learning the practices of designers in positions to influence the strategy of products and services. Its goal is to identify and highlight patterns that can be adopted by startups and small businesses.
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We're entering an age when software will be written on-the-fly, by machines, to meet individual needs—an era of ephemeral applications. This will have a massive impact on the emergence of artificial general intelligence (also called AGI or singularity) and Ben Goertzel returns for a lively discussion about the scope of this dawning era. Ben helped …
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Welcome to the Product Design Podcast!🎙 Hosted by Seth Coolen, founder of UX Cabin, where we create world-class web and mobile apps. In this episode, we're diving deep into how to secure a UX or product design job in 2024 despite the tough market conditions. Whether you're new to the field or looking to make a career change, we've got actionable st…
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In this episode, we dive into the fascinating world of mental models and their crucial role in designing AI-driven products. Discover how understanding and integrating mental models can lead to user-centered AI applications that not only meet but exceed user expectations. Tune in to learn about the magic of personalized AI experiences, the evolutio…
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What if your teaching skills could help you land an exciting career in User Experience Research? This season finale will guide educators through the essential skills and methodologies that make them uniquely qualified for a transition into the UX Research space. You'll learn how lesson planning and classroom management are directly applicable to UX…
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“If you squint hard enough, every problem is a prioritization problem.” -Harry Max UX professionals are often faced with the challenge of managing backlogged work and doing so with limited time, budget, and resources. In this episode, we chat with Harry Max about the common misconceptions with prioritization and how to get better at it over time. ⁠…
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There are big changes coming to the world of OOUX. In this episode of the podcast, Sophia talks about bumping the ORCA process up from 15 to 16 steps. She also discusses the upcoming Cohort 10, which will mark the tenth anniversary of OOUX! And to celebrate that milestone she has devised four new bonuses for this cohort. Plus, why we will be puttin…
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Join me chatting with author and cultural expert Chui Chui Tan around researching and designing products for international markets. What do design teams need to consider to ensure the best cultural fit and customer uptake for what they're building? How can they better understand local market differences? What potential pitfalls should they watch ou…
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This week, Darren shares the conclusion of his interview with long-time UXer and the Founder and Director of the American Board of Design and Research (AMBOD). The duo continues discussing the pulse of UX today and the vision for the American Board of Design and Research. Enjoy! #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldofux #worldoux #amb…
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In this episode, Nathan Isaacs talks with Anthony Maggio, VP of Product Management at AirTable, about building an AI-powered product development process. Episode web page ----------------------- >>> Insights Unlocked audience survey <<< We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will…
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Summary In this episode, Nils and Sylvia discuss the challenges of designing user experiences for international markets, particularly in Southeast Asia. They highlight the importance of understanding cultural differences, localizing products, and building trust with customers. Sylvia emphasizes the need for market and customer research, as well as …
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Send us a Text Message. Unlock the secrets of transforming user research into powerful customer insights with Serena Chan from Dovetail. "There's no better feeling than after you've shared out a research report and then, months later, a stakeholder comes back and references it and says, 'Oh, remember that cool research you did? Wow, this is really …
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Send us a Text Message. In this 3-episode series, I share my tips and techniques to master the process of desk research. In this first episode, I cover how to perform desk research, more specifically: Treat Desk Research as any research project Plan for desk research Categorize your insights Look for commonalities and gaps when synthesizing desk re…
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How do AI agents fit into a strategy for increasing a business' longevity? Imagine having a conversational operating system for your organization that was always learning. The advanced orchestration of AI agents can create a broader technology ecosystem that sets a trajectory for organizational AGI. Whereas artificial general intelligence, or AGI, …
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In this episode of UX Leadership by Design, Mark Baldino, co-founder of Fuzzy Math, speaks with Evan English, Vice President of Design and User Research at American Express. Evan shares her journey from product management to UX leadership at Amex, where she has spent 15 years. She highlights the company's significant investment in leadership traini…
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Today, Meta is officially releasing the largest and most capable open model to date, Llama3-405B, a dense transformer trained on 15T tokens that beats GPT-4 on all major benchmarks: The 8B and 70B models from the April Llama 3 release have also received serious spec bumps, warranting the new label of Llama 3.1. If you are curious about the infra / …
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Ready for more ideas about UX for AI and LLM applications in enterprise environments? In part 2 of my topic on UX considerations for LLMs, I explore how an LLM might be used for a fictitious use case at an insurance company—specifically, to help internal tools teams to get rapid access to primary qualitative user research. (Yes, it’s a little “meta…
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In this episode, host Kyle Soucy is joined by Karen McGrane, a renowned UX consultant, to dive deep into the intricacies of UX consulting, running a consulting business, and adapting to industry changes. Karen shares her extensive experience, from starting and running multiple consulting firms to managing business downturns and shifting industry no…
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This week's guest is Jonathan Bowman, long-time UXer and the Founder and Director of the American Board of Design and Research (AMBOD). Darren and Jonathan spend time talking about the guest's journey into UX, the pulse of UX today, and the vision for AMBOD. Tune in for this insightful session. #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldofu…
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Vidya Dinamani shares important strategies for building belief, healthy product cultures, and positive cross-functional relationships. Highlights include: How have you increased your chances of your initiatives being supported? How do you determine what is needed for a product org to improve? What do you do when a leader is preventing the product o…
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In this episode, Nathan Isaacs talks with Mamuna Oladipo, VP of Product at Shopify, about building trust within an organization. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicat…
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Summary In this conversation, Nils and Florian discuss the challenges and complexities of UX design and branding. They explore the misconception that UX design is a singular activity and highlight the importance of understanding the user experience across all touchpoints. They also emphasize the need for businesses to ask the right questions and co…
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Welcome to UpTop’s podcast series, Results by Design: UX Insights for Business Leaders! In this episode, Craig sits down with Andrew Walsh, CEO of Applicate Commerce, to discuss the pivotal moments and strategies that have driven the company's successful transition into the digital age. From embracing e-commerce to integrating AI into their core pr…
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✨ NEW Design Visioneers Community: Prompting Masterclass Jul 24th✨ → ⁠Doors are open Unlock the secrets of prompt engineering! Dive into the latest episode of the Future of UX Podcast to learn how crafting the right questions for AI can transform your work and boost your career. #FutureOfUX #PromptEngineering #AIDesign 👉 0€ AI mini Training for Des…
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This week, Darren concludes the conversation with UX and AI expert Yan Vishnepolsky, as they talk about such topics as Yan's most interesting discovery about AI, crazy interview stories, the state of UX today, and similarities between today's state of UX and the dot com bust. Check out this immersive session! #ux #podcasts #cxofmradio #cxofm #realu…
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In this episode, Nathan Isaacs talks with Parisa Bazl from Commvault Systems about building scalable design systems that unite developers and designers. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person cus…
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Send us a Text Message. In this 3-episode series, I share my tips and techniques to master the process of desk research. In this first episode, I will cover: What is Desk Research Why Desk Research is important When should you do it What resources can you use to do it Subscribe on YouTube 🎓 Get mentorship sessions here (free, limited spots) and her…
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The first AI Engineer World’s Fair talks from OpenAI and Cognition are up! In our Benchmarks 101 episode back in April 2023 we covered the history of AI benchmarks, their shortcomings, and our hopes for better ones. Fast forward 1.5 years, the pace of model development has far exceeded the speed at which benchmarks are updated. Frontier labs are st…
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In April, our co-host Robb Wilson was asked to join Jess Larsen on the Innovation & Leadership podcast to discuss AI agents and taking an agentic approach to workflow automation at an organizational level. As AI agents take center stage, we're reposting this conversation here to spread the word on the pitfalls orgs can avoid—and the best practices …
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Summary In this conversation, Nils and Daniel discuss the importance of auditing user experiences and how to go about it. They share their backgrounds in UX design and development, and how they came to focus on building websites and improving user experiences. They explain the process of conducting a UX audit, which involves assessing a digital pro…
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Tina interviews Vitaly, a UX Leader, speaker, and co-founder of Smashing Magazine. Vitaly will host a full-day workshop on designing complex UIs on September 18th, the warm-up day for uxcon vienna 2024, followed by a talk on measuring UX and design impact on September 19th. Their discussion covers aspects of user experience, choosing the right desi…
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In this Anthro to UX podcast episode, Fatimah Richmond speaks with Matt Artz about her UX journey. Fatimah shares her journey from computer science to anthropology and how she found her passion for human-computer interaction. She discusses the evolution of UX research and the importance of research maturity within organizations. Fatimah highlights …
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Let’s talk about design for AI (which more and more, I’m agreeing means GenAI to those outside the data space). The hype around GenAI and LLMs—particularly as it relates to dropping these in as features into a software application or product—seems to me, at this time, to largely be driven by FOMO rather than real value. In this “part 1” episode, I …
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If you want to transition to a career in tech, you have to use tech! Ever wondered how AI can transform your career transition from teaching to UX design? I'm Coach Zee, a 15-year teacher turned UX Researcher and in this episode, I uncover the secrets behind leveraging AI to streamline your job search and land your dream role in the tech industry. …
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This week, Darren hosts AI expert Yan Vishnepolsky. Yan tells his story about entering the worlds of UX and AI. He also shares several tips and insights about AI and how UXers can engage properly with the current wave of UX's evolution. #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldofux #worldoux Check out the new World of UX website at https:…
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Suj Premachandran shares how Digital Influx brings UX to children, how they integrate Eastern educational philosophy, and the challenge of changing archaic education systems. Highlights include: How are you helping children to become creative thinkers and designers? Are some of Digital Influx’s practices too ‘foreign’ for UK educators? How are you …
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In this Insights Unlocked episode, T. Rowe Price’s Alex Wilson explains why you should take a business-centric approach to managing your design system. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person cust…
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Summary In this episode, Nils discusses the real-world example of CleverCards, a fintech startup in Ireland, to illustrate the importance of user experience (UX) design in business. CleverCards started as a gift card business and transitioned into issuing digital Mastercards. The founder, Keelan Lennon, recognized the need for UX design to create a…
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Livestreams for the AI Engineer World’s Fair (Multimodality ft. the new GPT-4o demo, GPUs and Inference (ft. Cognition/Devin), CodeGen, Open Models tracks) are now live! Subscribe to @aidotEngineer to get notifications of the other workshops and tracks! It’s easy to get de-sensitized to new models topping leaderboards every other week — however, th…
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5 important skills every designer needs to have to keep thriving in an era of AI and beyond ✨ NEW Design Visioneers Community✨ → Join the community 👉 0€ AI mini Training for Designers 👈 → ⁠⁠⁠⁠Learn 3 strategies to leverage gen AI as a designer in just 30 min⁠⁠⁠⁠ 💻 ✨Waiting list for the AI Academy: 6-week Bootcamp to Learn AI as a designer → ⁠⁠⁠⁠Get…
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In today's UX circles, newcomers to the discipline are encouraged to send cold requests to experienced people for assistance and/or jobs. This is done without sensitivity and empathy towards those receiving the requests and people think it's normal. It's time for this type of behavior to end. In this episode, Darren takes time to explain one such i…
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In this special introductory episode, we get to know Kyle, the host of our UX Consultant Podcast. Celebrating her 20th year in business as an independent UX research consultant, Kyle shares her journey, the motivations behind starting this podcast, and what listeners can expect in future episodes. Joined by her children, Roger and Gabriel, Kyle ans…
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Links and Resources: Connect with Kyle on LinkedIn. Learn more about Kyle's UX Research consultancy, Usable Interface. Send us a Text Message. Listener Interaction: Have questions or topics you'd like us to cover in future episodes and/or want to share an anonymous consulting story? Submit your questions and stories here: https://bit.ly/uxconsultan…
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In this Insights Unlocked episode, Toast’s Jehad Affoneh describes the ‘pulling the thread’ methodology to solve complex problems. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedic…
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In this conversation, Nils and Pietro discuss the importance of user experience (UX) in SEO and digital marketing. They highlight the shift from a focus on technical SEO to a more holistic approach that prioritizes user satisfaction and trust. They emphasize the need for businesses to understand their website's monetization goals and tailor the use…
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Welcome to UpTop’s podcast series, Results by Design: UX Insights for Business Leaders! In this episode, UpTop’s Craig Nishizaki is joined by Cara Verwholt, Founder & Principal at Cara Verwholt Consulting, where they talk about the challenges and solutions for overcoming organizational silos in large corporations like Amazon, Disney, and the NFL. W…
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Kate Redfern is a Senior UX Consultant at Manifesto, a digital experience agency that works with clients in the non-profit and government space. Philippe Fara is the Digital Experience Manager for Renfrewshire Council. In this episode of the podcast, Sophia, Kate, and Philippe discuss using the ORCA process to raise user competency scores for the R…
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The book Human-Centered Agile by Joe Montalbano and Brad Lehman offers strategies to combine Agile and UX. Daniel Boos, co-lead of UX practices and Swiss Railways read the book, but still has questions, for example about organizations where agile may not fit, shared services teams, scaling agile, or the plethora of Ops that are emerging. Luckily Jo…
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